Professional Documents
Culture Documents
ChelladuraiDiscrepancy (JSP, 1984)
ChelladuraiDiscrepancy (JSP, 1984)
P. Chelladurai
University of Western Ontario
This study examined the relationship between the discrepancy between preferred
and perceived leadership and athletes' satisfaction. The. five preferred and
perceived leadership behaviors assessed were Training and Instruction,
Democratic Behavior, Autocratic Behavior, Social Support, and Positive Feed-
back. Four facets of satisfaction were measured: Satisfaction with Individual
Performance, Satisfaction with Team Performance, Satisfaction with Leader-
ship, and Satisfaction with Overall Involvement. The athletes were selected from
sports differentiated on the basis of task variability and/or task dependence.
Discrepancy in leadership was computed by subtracting the perception of a
specific dimension of leader behavior from prefaence for such behavior. The
results showed that discrepancy in leadership for athletes in the various sports
was associated with three measures of satisfaction: Satisfaction with Team Per-
formance, with Leadership, and with Overall Involvement. Further, Training
and Instruction, and Positive Feedback were the most common dimensions of
leader behavior affecting athletes' satisfaction.
The author wishes to express his gratitude to A.V. Carron for his helpful suggestions
and comments.
Requests for reprints should be sent to P. Chelladurai, Faculty of Physical Education,
University of Western Ontario, London, Canada N6A 3K7.
27
28 CHELLADURAI
J iJ
SITUATIONAL REOUIRED
CHARACTERISTICS BEHAVIOR
\
PERFORMANCE
u \ .
u \
LEADER \ ACTUAL
CHARACTERISTICS BEHAVIOR
SATISFACTION
MEMBER
iJ
PREFERRED
CHARACTERISTICS BEHAVIOR
Task Type. Within path-goal theory, it is postulated that the degree of am-
biguity, interdependence, and variability in the task will determine the ap-
propriateness of specific leader behaviors. For example. House (1971) proposed that
because structuring behavior serves to reduce role ambiguity and clarify path-goal
relationships, it would be more positively related to subordinate satisfaction and per-
formance in more ambiguous tasks; and, it would be viewed as unnecessary and
redundant for nonambiguous tasks. Another of House's postulates is that high struc-
ture and close supervision will result in increased coordination, satisfaction, and per-
formance where tasks are varied and interdependent; structure in this instance serves
to regulate and clarify the path-goal relationship.
As indicated above, the task attributes of dependence and variability were in-
cluded in the present study to determine if they served to moderate the relationship
between discrepancy in leadership behavior and satisfaction. Dependence is the ex-
tent to which the successful performance of a task requires interaction with other
tasks in the team, and where the unit's success is based on the coordination of these
tasks. The distinction between individual sports and team sports is clearly based on
this dimension. Variability refers to the degree of environmental changes to which
the athlete is expected to respond. Low variability tasks involve a "closed" form of
behavior in a relatively stable, static, and unchanging environment, while high
variability tasks involve an "open" form of behavior where skills are used to respond
to objects that move in space and require spatial/temporal adjustment on the part of
the performer. The high jump versus basketball rebound represents examples of
these two. The attributes of dependence and variability have been related to the per-
sonality of athletes (Chelladurai & Saleh, 1979); to cohesion in sports (Carron &
Chelladurai, 1981b); to formal structure in sports (Chelladurai & Carron, 1977); and
to preferred leadership in sports (Chelladurai & Saleh, 1978).
A thiete Perceptions and Preferences for Leader Behavior. Historically, leader
behavior has been described in terms of two main dimensions: Consideration and
Initiating Structure (Fleishman, 1957; Hemphill & Coons, 1957). Consideration
30 CHELLADURAI
refers to those behaviors indicative of friendship, mutual trust, respect, and warmth
in the relationship between the leader and subordinates while Initiating Structure
refers to behaviors associated with organizing and clarifying roles for members of
the group, and providing them with coaching and guidance. These have repeatedly
appeared in similar or identical forms in numerous theoretical approaches to the
study of leadership.
One limitation in the exclusive use of these two dimensions is that they are
general measures of leader behavior which do not take into account specific leader-
ship differences across different situations. Also, and somewhat related, they tend
to confound different, distinct behavioral constructs which limits the measurement
and analysis of leadership in various types of organizations (House & Dessler, 1974;
Sheridan, Downey & Slocum, 1975; Yukl, 1971).
The Leadership Scale for Sports (Chelladurai & Saleh, 1978, 1980;
Chelladurai & Carron, 1981), does provide a five-dimensional description of leader
behavior in athletic settings. Two of the dimensions. Training and Instruction and
Social Support correspond to the traditional measures. Initiating Structure and Con-
sideration, respectively. A third. Democratic Behavior, reflects the style of decision
making adopted by the coach-the degree to which the coach allows for participa-
tion by athletes in decision making. Autocratic Behavior is a measure of the degree
to which the coach is authoritarian in behavior. Although Social Support and the
fifth dimension. Positive Feedback, are generally considered to be related facets
within the traditional dimension of Consideration, they are considered independent-
ly in the Leadership Scale for Sports on the basis of their linkage to athletic perfor-
mance. Social Support is provided without reference to performance while Positive
Feedback is contingent upon performance.
Discrepancy Between Athlete Perceptions and Preferences. Yukl (1971), in his
discrepancy model of subordinate satisfaction has hypothesized that subordinate
satisfaction with the leader is a function of the discrepancy between a subordinate's
preference for and perception of specific leadership behaviors. Specific reference
was made by Yukl to task-oriented, relationship-oriented, and decision style-
oriented leader behaviors.
Insofar as decision style is concerned, for example, it has been observed that
with increasing sport experience, athletes show an increasing preference for an
authoritarian approach by coaches (Chelladurai & Carron, 1982, 1983; Chelladurai
& Saleh, 1978). Thus, if an athlete's perception of the degree to which the coach uses
that authoritarian approach is not congruent with that preference, then the result
should be decreased satisfaction with the coach as a leader.
Similarly, it has also been observed that preferences for social support
behavior also increases with sport experience (Chelladurai & Carron, 1982, 1983).
Again, if the athlete's perceptions of the degree to which the coach provides social
support is not congruent with that preference, then the result should be decreased
satisfaction.
In his discussion on the discrepancy model of subordinate satisfaction, Yukl
suggested that the relationship between the preference-perception discrepancy might
be linear and positive, linear and negative, or curvilinear and negative. That is, when
the discrepancy score is derived by subtracting the perceptions of the athletes from
their preferences (as was done in the present study), a linear negative correlation be-
tween such discrepancy and satisfaction would mean that the athletes would be
LEADERSHIP AND SATISFACTION 31
satisfied even when their perceptions of what exists exceed preferences for what
they'd like. Conversely, a linear and positive relationship would mean that the
athletes would be more satisfied when their perception of what is present is less than
their preferences for what they would like. Finally, a curvilinear and negative rela-
tionship would mean that the athletes would be less satisfied as the discrepancy be-
tween perception and preference increased in either direction. Simply stated,
satisfaction would be maximal when there is congruence between athletes' percep-
tions and preferences.
While any of the three relationships is possible, a curvilinear relationship
seems most probable. That is, the notion of congruence between preferred and
perceived leadership implies that deviations in either direction would adversely affect
the criterion measures. Whether this curvilinear relationship would hold for all
dimensions of leader behavior and under varying task types is of primary interest
here. It has been suggested, for example, "too much" structuring behavior from the
leader may be detrimental to satisfaction while "too much" considerate behavior may
not be detrimental (Hunt & Liebscher, 1973, p. 61).
Satisfaction. Although Yukl's discrepancy propositions were only advanced in
reference to the subordinate's satisfaction with the leader, the present study also ex-
amined satisfaction with personal performance, team performance, and general
overall team involvement. An approach which involves a number of different aspects
of satisfaction is consistent with the notion long recognized by organizational re-
searchers that satisfaction is a multifaceted construct (e.g., Locke, 1976; Smith,
Kendall, & Hulin, 1969; Weiss, Dawis, England, & Lofquist, 1967). The specific ra-
tionale for including measures of performance satisfaction (personal and team) is
based on the methodological and conceptual issue in leadership research concerning
the meaning and measurement of performance and satisfaction, particularly in
athletics and educational institutions.
A distinguishing characteristic of athletics is that a primary organizational
reward, winning, is denied to one of the two principals. Athletic competitions, in
general, are zero-sum situations—there is only one winner in any contest. Thus, a
team or athlete could be deprived of a fundamental payoff despite relatively high ef-
fort and ability. This could be due to superior performance on the part of the oppo-
nent and/or pure chance. The fact that in any one sport, a number of teams (or
athletes) expend a considerable amount of their time and effort in order to par-
ticipate in competitions with the full realization that they might be denied a primary
organizational reward leads to the suggestion that, in part, they are striving to
achieve certain internalized performance standards. Consequently, a number of
authors (e.g., Carron & Chelladurai, 1981a; Frieze, Shomo, & Francis, 1979) have
proposed that an individual's perception of relative performance (i.e., perception of
performance relative to what was expected) may be a more meaningful measure of
performance effectiveness. That is, success and failure do not exist as absolute
events. They are contingent upon the perception of goal attainment and, therefore,
must be considered as a phychological state. While absolute success is one measure
of performance effectiveness, it is by no means the only one—or even the best one if
there is an interest in determining the relationship of social phychological parameters
to performance. Thus, the degree of satisfaction expressed by athletes in relation to
their performance and that of the team taps the degree to which performance
reached or failed to reach expected levels.
32 CHELLADURAI
Method
Subjects
Varsity athletes (87 basketball players from 10 teams, 52 wrestlers from 4
teams, and 57 track and field athletes from 6 teams) from Canadian Universities par-
ticipated in the study. A set of questionnaires was sent to a contact person at each
university who administered, collected, and returned them to the investigators. In all
cases, the test administered was carried out in a group setting. Not all of the returns
from subjects were complete. Therefore, the degrees of freedom varied across dif-
ferent analyses.'
Questionnaire
Leadership Behavior. As indicated previously. The Leadership Scale for
Sports (Chelladurai & Saleh, 1978, 1980; Chelladurai & Carron, 1981) was used to
assess leadership behavior by coaches. This inventory assesses five dimensions of
coaching behavior-Training and Instruction, Social Support, Positive Feedback,
Democratic and Autocratic Behavior - through both a preference ("I prefer my
coach to . . .") and a perceived version ("My coach . . .") version. For the preference
version, Chelladurai and Saleh (1980) reported internal consistency estimates (Cron-
bach's alpha) of .83, .75, .45, .70, and .82 for Training and Instruction (13 items).
Democratic Behavior (9 items). Autocratic Behavior (5 items). Social Support (8
items), and Positive Feedback (5 items), respectively. The test-retest reliability coef-
ficients ranged from .71 (Social Support) to .82 (Democratic Behavior). The internal
consistency estimates for the perceived version were .93, .87, .79, .86, and .92,
respectively. Because the internal consistency for the preference version of
Autocratic Behavior is rather low, the results relating to this dimension must be
viewed with caution.
Task Attributes. The coding of the three sports on the basis of task
dependence and variability was straightforward. Wrestling and track and field are in-
dependent tasks, while basketball is an interdependent task. Similarly, basketball
and wrestling are variable tasks (open sports), while track and field is a nonvariable
task (closed sports). Thus, for purposes of the hiearchical multiple regression
analyses, a value of + 1 or - 1 was assigned to a sport depending upon the presence
or absence of the task characteristic in question. (The statistical analysis is discussed
in some depth in a later section).
'Unfortunately, our description of the sample is vague with respect to the total number
of athletes contacted, the percentage at each institute that agreed to participate, and the
percentage of returns for the total sample. Because it was impossible for us to visit each in-
stitute, we relied on a network of contacts (sport psychologists, physical educators, and so on).
These contacts were phoned, the purpose of the study explained, cooperation solicited, and the
questionnaires and informed consent forms then mailed. The contact person was then required
to approach the coach, outline the project, administer the questionnaire to the teams, and mail
the returns to us. Thus, we are not sure what was the total number of athletes contacted and/or
whether the lack of returns from some institutions were due to a lack of enthusiasm on the part
of our contact person, the coaches, or the athletes. In short, the unreturned questionnaires may
not have gone beyond either the contact person or the coach, or been accepted by a portion or
all of the athletes. And, we have no way of determining which explanation is most salient in
any specific case.
LEADERSHIP AND SATISFACTION 33
Results
The descriptive statistics for all variables are presented in Table 1. The results
of each of the hierarchical regression analyses are as follows:
34 CHELLADURAI
Table 1
Means and Standard Deviations
of Leadership and Satisfaction iMeasures for Three Sport Groups
Preferred Leadership
Training and Instruction 4.15 4.01 3.87
( .458) ( .488) ( .489)
Democratic behavior 2.90 3.30 3.36
( .546) ( .461) ( .430)
Autocratic behavior 2.41 2.15 2.13
( .505) ( .437) ( .458)
Soclal support 3.29 3.34 3.19
( .494) ( .512) ( .472)
Positive feedback 4.08 4.09 3.89
( .615) ( .595) ( .664)
Perceived Leadership
Training and Instruction 3.55 3.83 3.51
{ .829) ( .590) ( .667)
Democratic behavior 2.58 3.17 3.07
( .746) ( .535) ( .633)
Autocratic behavior 2.89 2.61 2.34
( .847) ( .717) ( .737)
Social support 2.93 3.00 3.04
( .796) ( .619) ( .636)
Positive feedback 3.52 3.85 3.94
( .916) ( .666) ( .842)
Discrepancy In
Training and Instruction .600 .231 .359
( .858) ( .523) ( .796)
Democratic behavior .318 .137 .292
( .686) ( .480) ( .619)
Autocratic behavior -.480 -.454 -.211
Social support .364 .337 .149
( .722) ( .565) ( .597)
Positive feedback .563 .238 -.049
( .964) ( .705) ( .838)
Satisfaction With
Individual performance 4.62 4.42 4.79
(1.80) (1.95) (1.90)
Team performance 4.36 5.62 5.60
(2.07) (1.61) (1.18)
LEADERSHIP AND SATISFACTION 35
Table 1 (cont.)
Basketball
Training and instruction -.528*** ns 31.64*** .278
Democratic behavior -.321** ns 9.43** .103
Autocratic behavior .396*** ns 15.33*** .157
Social support -.292** ns 7.65** .085
Positive feedback -.578*** ns 41.19*** .334
Wrestling
Training and Instruction -.576*** ns 24.81*** .332
Democratic behavior ns ns ns —
Autocratic behavior ns ns ns —
Sociai support -.345* ns 6.73* .119
Positive feedback .278 -.866*** 19.94*** .449
Track and Fleld
Training and instruction -.381** ns 9.20** .146
Democratic behavior ns ns ns —
Autocratic behavior .024 - .374* 4.74* .152
Sociai support ns ns ns —
Positive feedback ns ns ns
^Where the quadratic term was not significant, the overall F refers only to the linear
term.
*p < .05
**p < .01
'"p < .001
36 CHELLADURAI
struction, Democratic Behavior, Social Support, and Positive Feedback, and the
lower the perceptions relative to the preferences in Autocratic Behavior, the higher
the Satisfaction with Leadership. The percentages of variance in this facet of
satisfaction accounted for by discrepancy in Training and Instruction {R^ = .334)
were substantial.
In the independent group (wrestling), discrepancy in Training and Instruction
and Social Support were significantly and negatively related to Satisfaction with
Leadership (see Table 2). That is, the higher the perception relative to the
preferences in these two dimensions of leader behavior, the higher the Satisfaction
with Leadership. The significant and curvilinear relationship between discrepancy in
Postive Feedback and Satisfaction with leadership was substantial (R^ = .449).
For the closed independent group (track and field), discrepancy to Training
and Instruction was significantly and negatively related to satisfaction. That is, the
greater the perception relative to the preferences for Training and Instruction, the
greater the Satisfaction with Leadership (see Table 2). Discrepancy in Autocratic
Behavior was curvilinearly related to satisfaction.
Table 3
Basketball
Training and instruction ns ns ns —
Democratic behavior ns ns ns —
Autocratic behavior ns ns ns —
Social support ns ns ns —
Positive feedback -.347*** ns 11.50*** .120
Wrestling
Training and Instruction -.419** ns 10.63** .175
Democratic behavior -.413** ns 10.26** .170
Autocratic behavior ns ns ns
Sociai support -.342* ns 6.63* .117
Positive feedback ns ns ns —
Track and Fleld
Training and instruction -.151 - .364* 6.91** .207
Democratic behavior ns ns ns —
Autocratic behavior ns ns ns —
Social support ns ns ns —
Positive feedback ns ns ns
^Where the quadratic term was not significant, the overaii F refers oniy to the iinear
term.
*p < .05
"p < .01
***p < .001
Table 4
Summary of Hierarchlcai Regression Anaiyses
Dependent Variabie: Satisfaction with Overaii invoivement
Basketball
Training and Instruction ns ns ns —
Democratic behavior ns ns ns —
Autocratic behavior ns ns ns —
Sociai support ns ns ns —
Positive feedback ns ns ns —
38 CHELLADURAI
Tabie 4 (cont.)
Wrestiing
Training and instruction -.440*** ns 12.25*** .197
Democratic behavior ns ns ns —
Autocratic behavior ns ns ns —
Sociai support ns ns ns —
Positive feedbaci< .148 -.700*** 13.11*** .349
Track and Fieid
Training and instruction ns ns ns —
Democratic behavior .366* -.568*** 5.93** .183
Autocratic behavior .121 -.494** 5.89** .182
Sociai support - .265* ns 4.06* .070
Positive feedbacl< ns ns ns
*Where the quadratic term was not significant, the overaii F refers oniy to the iinear
term.
*p < .05
**p < .01
•"p < .001
Discussion
herent availability of such feedback in track and field partly explains the lack of a
relationship between leader's Positive Feedback Behavior and member's satisfaction.
In wrestling, although there is objective feedback from the task itself or the
outcome, there is ambiguity about the appropriateness and effective execution of the
prior processes. Consequently, a coach must provide positive feedback relative to the
athlete's selection and execution of the proper moves but only to the extent it is
needed. Any redundancy in this form of behavior would reduce a member's satisfac-
tion as indicated by the present finding.
It is intriguing to note that discrepancy in Autocratic Behavior was cur-
vilinearly related to Satisfaction with Leadership and Overall Involvement in the
track and field group. Attempting to interpret this finding is not only difficult but
also hazardous since the reliability estimate for the preference of Autocratic
Behavior is rather low.
The generally low correlations among the four measures of satisfaction and
the results of subsequent analyses suggest that these four measures tap relatively in-
dependent facets of satisfaction. Further research, however, must attempt to develop
a psychometrically refined scale to measure additional facets of satisfaction. For ex-
ample, satisfaction with leadership can be conceptualized as consisting of satisfac-
tion with technical leadership and satisfaction with interpersonal leadership—to use
the terminology of Herzberg (1966).
Further, even though this study was based on the premise that participation in
athletics and satisfaction with such participation are of value in themselves without
reference to any external measures of success and failure, it is important that addi-
tional research must be undertaken to relate the leadership variables and the satisfac-
tion measures to some objective measures of actual perfonnance.
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