V5FS/D1/S6

Date 17 February 2020 Your statement The details 1 of 2

This is not a tax invoice
Any questions?
Go to eonenergy.com/help
Call 0345 052 0000
Mon to Fri 8am to 8pm and Sat 8am to 6pm.
Scan this using apps For training purposes, we may record calls sometimes.
from price comparison
FXRB Mr Steven Hamilton websites to see if you're Your account number 0158 2776 9770
on the best deal for you.
3 Ballochmyle Wynd
Coatbridge
ML5 4QF

Electricity and gas statement - estimated

If your actual readings are different to our estimates, go to eonenergy.com/readings or call us on 0345 052 0000
Each day at a glance
Before this statement f

Electricity
Balance on last statement - 06 Dec 2019 £87.53 You used
Your payments £162.00 CR 11.6 kWh on this statement
£81.00 CR on 30 Dec 19 £81.00 CR on 28 Jan 20
9.9 kWh this time last year
On this statement f

Electricity and gas charges - see back for info £409.08 Gas
VAT at 5% on £409.08 £20.45 You used
Your new balance is £355.06 92.5 kWh on this statement
We'll carry this balance onto your next statement. 75.3 kWh this time last year

We regularly review how much you're paying to make sure it's the right amount Electricity average for last year is based on actual reads.
Gas average for last year is based on actual reads.
and will let you know if it needs to change.

Want to switch your tariff?

Go to eonenergy.com/bestdeal
Or call us on 0345 052 0000

Could you pay less?

Your personal projections Electricity Gas
Electricity £655.88 for the next 12 months Based on your current choices, you're Based on your current choices, you're
Based on your current tariff. Includes any already on our cheapest tariff already on our cheapest tariff
discounts and VAT at 5%. - E.ON EnergyPlan - E.ON EnergyPlan
Gas £692.91 for the next 12 months You could save £65.00 by switching to: You could save £138.89 by switching to:
Based on your current tariff. Includes any · Fix Online v36 · Fix Online v36
discounts and VAT at 5%.

You can only sign up to our Fix Online tariff at eonenergy.com We'll tell you if you could save money again on every bill. We may withdraw our
fixed price tariffs from sale at any time without warning, so savings shown above may no longer be available. Savings are calculated by
comparing the personal projection above with 12 months on our cheapest tariff for you. Calculations are based on your estimated use.
Includes VAT at 5%. Remember - if you switch tariffs, your terms and conditions may change significantly. E.ON EnergyPlan prices may change
at any time. More information about your tariff can be found in the 'About your tariff' section. Remember - it might be worth thinking about
switching your tariff or supplier. Ofgem has a Confidence Code for online price comparison sites to make sure you get accurate and unbiased
comparisons. You can find it at ofgem.gov.uk
 FAS/D1/S6/22
To get a large print, talking or Braille bill, call 0800 051 2193 Your statement The details 2 of 2

About your tariff You can use this info to compare your tariff with other tariffs Electricity source
Electricity Gas This table includes both residential and small business
figures from 1 April 2018 to 31 March 2019.
From 9 July 2019, all our residential customers get 100%
Name E.ON EnergyPlan Name E.ON EnergyPlan renewable electricity as standard.
Paying by Fixed Monthly Direct Debit Paying by Fixed Monthly Direct Debit Fuel type E.ON Energy E.ON UK UK
Tariff ends No end date Tariff ends No end date Solutions Overall Average
Limited Fuel Average (%) (%)*
Exit fee (only applies if you leave more Exit fee (only applies if you leave more Mix (%)
than 49 days before your tariff ends) than 49 days before your tariff ends) Coal 7.1 7.3 5.2
No exit fee if you switch supplier No exit fee if you switch supplier Natural Gas 48.3 49.5 41.4
Estimated use in the last 12 months Estimated use in the last 12 months Nuclear 14.5 14.9 18.7
Total 3,231 kWh Total 16,933 kWh Renewable 27.0 25.2 32.8
Other 3.1 3.1 1.9
For electricity and gas at 3 Ballochmyle Wynd Coatbridge ML5 4QF
Totals 100 100 100

Meter readings E = estimate A = actual C = customer

For more information go to eonenergy.com/About-eon/Fuel-Mix
* Data sourced from www.gov.uk/government/
publications/fuel-mix-disclosure-data-table
Electricity readings E.ON Energy Solutions Limited is part of the E.ON SE Group

Period Meter no. Previous Present Rate kilowatt hours Other ways to get in touch
6 Dec 19 to 7 Feb 20 Z14QA11021 13984 E 14831 A Normal 847
Write E.ON, Customer Service Centre, PO Box 7750,
Gas readings How do we work out your gas? See below
Nottingham, NG1 6WR.
Period Meter no. Previous Present Units used kilowatt hours Deaf and hard of hearing customers
6 Dec 19 to 31 Dec 19 U6S01058041302 06258 E 06550 C 292 m³ 3310 Sign online: eonenergy.com/bsl
•292 units x 1.02264 (conversion factor) x 39.9 (calorific value) ÷ 3.6 (to get kilowatt hours) = 3310 kWh• Minicom 0800 056 6560
Moving home? Please read your meter, then go to
31 Dec 19 to 17 Feb 20 U6S01058041302 06550 C 06855 E 305 m³ 3440
eonenergy.com/moving or call us on
•305 units x 1.02264 (conversion factor) x 39.7 (calorific value) ÷ 3.6 (to get kilowatt hours) = 3440 kWh•
0345 303 3020
We measure the gas you use in cubic metres, but like all suppliers we charge for gas in kilowatt hours. You can find the calculation we use to do Bereavement Support Team: Our dedicated team
this below your readings - all gas suppliers use the same calculation. To find out more, go to eonenergy.com/gascalculation
of advisers are here to help on 0333 202 4841.

Emergencies
The details CR = credit
Power cut? Call FREEPHONE 105 - open 24/7
Electricity charges Smell gas? Call 0800 111 999 - open 24/7

E.ON EnergyPlan Supply details

Usage charges £141.96 Electricity supply number:
01 801 381
06 Dec 2019 to 07 Feb 2020 Normal 847 at 16.76p each £141.96
S 17 0005 2495 029
Standing charges £16.35
Electricity distributor Scottish Hydro-Electric, Service
06 Dec 2019 to 16 Feb 2020 73 days at 22.4p £16.35 Management Centre, Grampian House, 200 Dunkeld Road,
If you pay by Direct Debit, you can stop paying this way at any time, but any unit rates and standing Perth, PH1 3WA
charge will increase. We will notify you of your new prices before this happens, or to find out more go
to eonenergy.com/dd or contact us. Gas meter point reference: 7697692404
Gas distributor Please call us on 0345 052 0000 for your gas
Gas charges distributor details.

E.ON EnergyPlan Independent help and advice

Usage charges £232.34 To view the 'Know Your Rights' leaflet or for free,
confidential and impartial advice visit
06 Dec 2019 to 17 Feb 2020 Gas units used 6750 at 3.442p each £232.34
citizensadvice.org.uk/energy or call the Citizens
Standing charges £18.43 Advice consumer helpline on 0345 404 0506.
06 Dec 2019 to 16 Feb 2020 73 days at 25.25p £18.43
If you pay by Direct Debit, you can stop paying this way at any time, but any unit rates and standing Unhappy with our service?
charge will increase. We will notify you of your new prices before this happens, or to find out more go We're sorry and we'd like to put it right. You can
to eonenergy.com/dd or contact us. contact us in 3 ways:
Email via eonenergy.com/contact, write to
Total charges Customer Service Centre, E.ON, PO Box 7750,
Nottingham, NG1 6WR or phone: 0345 052 0000 .
Total electricity and gas charges (excluding any discounts and VAT) £409.08 We'll always try to resolve things straight away,
but we'll let you know if we can't. If we've not
sorted out your complaint within 8 weeks, we'll
write to let you know. You can then pass your
complaint to Ombudsman Services: Energy on
0330 440 1624, email osenquiries@os-energy.org,
visit www.ombudsman-services.org or write to PO
Box 966, Warrington WA4 9DF. This is a free,
independent and impartial service. Any decision
reached by the Ombudsman that you accept is
binding on us, but not on you.
For more information, visit our complaints pages
at eonenergy.com/standards

E.ON Energy Solutions Limited Registered Office: Westwood Way, Westwood Business Park, Coventry, CV4 8LG.
Registered in England & Wales, No: 3407430.