INGLÉS II MOCK TEST 2

Objetivos
Task A.

Objetivos Generales
Task A

Que el alumno demuestre que es capaz de expresar cambios en la industria del turismo utilizando tiempos
verbales adecuados para hablar del pasado, presente y futuro y vocabulario apropiado

Task B

Que el alumno demuestre que es capaz de describir impactos positivos y negativos del turismo sustentable.

Task C

Que el alumno demuestre que es capaz de comprender críticamente un texto y en función de ello de utilizar
vocabulario y estructuras apropiadas para describir personalidad y habilidades para el trabajo

Task D

Que el alumno demuestre que sabe elaborar diferentes tipos de preguntas acerca de un puesto de trabajo.

Expected Answers IMPORTANT: Any plausible idea can be accepted. Here, there are some possibilities:

Task A

Customer service has changed because of the Internet and it will be improved for the year 2020.

Many travel agencies have modified the traditional sales to online experiences as they adapt to new technology
and market trends.

With technologies, it is easier for hotels and destinations to show themselves through pictures and videos.

Nowadays, most travelers determine their travel plans based on reviews and social media shares and not on
travel books.

At present, payment can be made using the Internet. Payment security measures will be improved for the year
2020.

Task B

Visitors should preserve both the built and living culture of the host community and promote inter-cultural
understanding.

Industry: Local citizens, tourism workers and visitors should be educated about ways to protect the
local biodiversity.

Local community: the people living in a resource are the ones best suited to protecting it. This means that the
tourism activities and businesses are developed and operated by local community members. Local people run the
businesses and are responsible for promoting the conservation messages to protect their environment.

Task C
Travel agent
They have to be well- organized. Computer skills are necessary because many agencies keep customers’
information in databases. Business and marketing skills and important too.
Supervisor
 INGLÉS II MOCK TEST 2

Supervisors should know what is happening in the company. They have to have knowledge about objectives
and plans of the product. They have to have emotional balance and to be proactive. They must have the
ability to detect and solve problems quickly.

Task D
What is the payment? How many days of holidays do I have? Do you provide training courses to employees?