Oral Production II: Class Activity

Read the following questions and answer appropriately

1. Define the concept of Identifying. What are the main topics and the related questions that
you have to consider when you use this speech genre? Write a brief personal description
following the previous points.
2. Refer to the three stages of the Service Encounters
 Opening and tone setting: establishes a common ground between client and service
provider, by using greetings and familiar language. The main idea is to make the
client feel comfortable enough for them to buy goods and/or acquire a service.
 Negotiating service: In this stage the client and service provider exchange goods, by
requests and offers from each people in the dialogue. Clients request goods and
service providers offer them.
 Closing interaction and leave-taking: this stage usually takes place when the good
exchanging is done or if the opening didn’t work out, usually client and service
encounter build a common understanding and say their goodbyes after buying or
acquiring something.

3. Explain which are the two main components of Comment Elaboration. Define them and
give examples.
The two main components in this speech genre are opinions and facts. Opinions are
something based on an view, attitude, belief, etc. It doesn’t have any type of evidence
because of this and it’s personal. Ex: I think Sprite is better than Coca-Cola.
Facts on the other hand are usually based on true information, like statistics or official data
and they have a verifiable base that cannot be changed. Ex: Most students on their first
year of university are 18-19 years old.
4. Define Language in Action and how do you create a text to describe this process?.
5. Read the following paragraph and define what type of speech genre it is. Give some
characteristics of this genre.
“I had seen little of Holmes lately. My marriage had drifted us away from each other. My own
complete happiness, and the home-centred interests which rise up around the man who first finds
himself master of his own establishment, were sufficient to absorb all my attention, while Holmes,
who loathed every form of society with his whole Bohemian soul, remained in our lodgings in
Baker Street, buried among his old books, and alternating from week to week between cocaine and
ambition, the drowsiness of the drug, and the fierce energy of his own keen nature.”

6. Describe how you write an anecdote. Tell all the steps you follow.