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Towards a Typology 1 ,2
By
Angie Williams∗
and
pmwadleigh@wsu.edu
ylanne@cf.ac.uk
1
This study is part of a three year research programme, ‘Images of Elders in UK Media Advertisements:
Perceptions and Representations’, funded by the UK Economic and Social Research Council (ESRC), grant
number RES-000-23-0416.
2
This paper was awarded third prize in the Interactive Paper session at the International Communication
Association (ICA) Convention, San Francisco, May 2007.
2 Typology of images of older people
ABSTRACT
The use of images of older people in the British advertising media has been under-
researched to date. Further, previous research in any country has tended to examine such
people. This study addresses these issues with British consumers’ (n=106) impressions,
four clearly defined groups, representing types of portrayals. These types emerged from
the advertisements and from the views of the consumers themselves. These emergent
groupings are (1) Frail and Vulnerable (2) Happy and Affluent (3) Mentors (4) Active
persons. It is argued that the groupings have the potential to contribute to a reliable
ageing process.
3 Typology of images of older people
Introduction
Because of falling birth rates and enhanced longevity, many societies around the
globe have increasingly ageing populations (e.g. see Anderson & Hussey, 2000).
Changing demographics necessitate changes in the way societies operate, not only in
terms of fulfilling the basic social and health needs of older people but also in terms of
catering for their lifestyles. In some ways, then, these demographic shifts provide an
imperative for us to learn more about what it is like to become old in the 21st century.
There are many ways through which we come to know about ageing and old age.
These include personal contact with older people, hearsay, stereotypes and assumptions,
communication with, about and for older people. There are also mediated sources -
important component of this body of understanding and knowledge. Along with the other
sources listed above, advertisements enable us to know about older people as well as
advertisements are an important social resource that may even affect our developmental
trajectory.
With this in mind, this article focuses on the way that older people are portrayed in
rather traditional images of older people but also potentially forge new ways of depicting
older people. As such, they provide insight into what kinds of lifestyles advertisers
imagine for older people. Conventionally, older people have been viewed in some rather
discrete ways, which include ascribed traits and stereotypes (e.g., incompetent and/or
4 Typology of images of older people
grouchy). We shall briefly review these before going on to review previous research on
with members of certain social groups. Rather than seeing people as individuals with
various idiosyncratic characteristics, we tend to generalize about people in line with their
particular social group memberships – such as gender, race or age (e.g., Tajfel, 1978). For
example, adolescents are expected to experience a degree of ‘storm and stress’, middle-
aged people to experience mid-life crises, older people to moan and groan about their
aches and pains (see Williams & Garrett, 2002). Hence, it is fairly commonplace to
categorize others into groups, to identify typical group attributes and to generalize these
attributes to the whole group thereby creating and perpetuating a stereotype (Tajfel &
Turner, 1986). In the realm of communication and ageing research, Hummert and
colleagues (e.g., Hummert, Gartska, Ryan, & Bonnesen, 2004) have shown that both
older and younger adults have some well-defined stereotypes of both older and younger
Williams, 1998; Hummert et al., 2004; Williams & Garrett, 2005). Hummert and
colleagues have identified four predominantly negative stereotypes of older people held
by young, middle-aged and older persons (Hummert, 1990; Hummert, Garstka, Shaner, &
incompetence and feebleness, the ‘Despondent’ is depressed, sad and hopeless; the
timid and naïve. On the positive side, among others, the ‘Perfect Grandparent’ is kind,
loving and family oriented, the ‘Golden Ager’ is lively, adventurous and alert and the
Despite positive stereotypes, it is accurate to say that old age is generally viewed
rather negatively in our society. For example, Palmore (1982, 1999) reports that
“compared to ratings of other age categories, ratings of old age tend to be more negative”
but that “most people have mixed feelings about various aspects of old age and tend to
rate old age positively on some dimensions and negatively on others” (1982, p. 340).
stereotypes and trait assessments of older people. Common traits ascribed to older
persons include: nagging, irritable, cranky, weak, feeble- minded, verbose, cognitively
deficient, asexual, useless, ugly, miserable and unsatisfied with their lives (Kite &
Johnson, 1988). If society in general views old age and older adults in these mixed ways,
including some positive but many negative views, we would expect this to be reflected in
is from the United States. In fact, such research in the UK, particularly portrayals of
older people in advertising, is rather sparse (Ylänne-McEwen & Williams, 2003; Simcock
6 Typology of images of older people
& Sudbury, 2006; Williams, Ylänne, & Wadleigh, 2007; Zhang et al., 2006). Typical
topics for examination in US research have included mass media use by older people, and
is a reasonably substantial (and steadily growing) body of evidence about how older
as sit-coms (Harwood & Giles, 1992), films (Bazzini, McIntosh, Smith, Cook, & Harris,
1997; Lauzen & Dozier, 2005; Robinson, Callister, Magoffin, & Moore, 2007),
documentaries (see Robinson & Skill, 1995 for a review), as well as in print media (e.g.,
Roberts & Zhou, 1997; Miller, Miller, Mckibbin, & Pettys, 1999, Robinson, Gustafson,
& Popovich, 2008). Findings from some of this USA research are discussed below.
Turning to the UK, a few magazines (e.g., Yours, (Retirement) Choice and Saga
stereotypes of old age. They present editorial and advertising content that fosters a
positive self-image and a healthier, more dynamic and overall positive lifestyle for older
persons (Bytheway, 2003; Bytheway & Johnson, 1998; Featherstone & Hepworth, 1995).
Featherstone and Hepworth’s (1995) longitudinal (1972-1993) case study of the Choice
may be the modern anti-ageist idea of newly defined ‘proper’ ageing. This is
and older people. However, as Featherstone and Hepworth (1995) point out, the new
lifestyle depicted in (Retirement) Choice and other publications for this age group is not
without problems. Among these is the stress placed on a consumerism that might be out
of financial reach for many older people, and a failure to confront the very real problems
7 Typology of images of older people
of chronic debilitating illness and the need for people to come to terms with the end of
life.
Generally speaking, what research there is from both the USA and UK suggests
that older people are under-represented in the media relative to their respective proportion
of the population (see e.g. Roy & Harwood, 1997; Robinson, 1998; Simcock & Sudbury,
2006). When older people are represented, especially prior to the mid -1980s, negative
images and stereotypes are common. In television entertainment, for example, frail,
feeble minded, senile, or bitter characters are often deployed as dramatic victims or
comedic counterpoints (Barrick, Hutchinson, & Deckers, 1990; Harwood & Giles, 1992).
broken when attention is directed towards some modern magazines, and towards
advertising.
In advertising, older people are associated with certain products (Harris & Feinberg,
1977; Kubey, 1980; Swayne & Greco, 1987) such as food, drug/medicines and leisure
products and are typically depicted as being at home (Swayne & Greco, 1987) and with
other, younger, characters rather than with peers or alone (Roy & Harwood, 1997). On a
positive note, a number of researchers have found that older characters have been
portrayed as advice givers rather than advice receivers (Swayne & Greco, 1987; Roy &
Harwood, 1997). Given the roles as targets of ridicule, low-brow comedy, and
(Barrick et al., 1990; Harwood & Giles, 1992), it is somewhat heartening to see that over
8 Typology of images of older people
half of the older characters depicted in advertisements studied by Roy and Harwood
Perhaps more important for our purposes is whether or not older people are
advertising suggests that older people should be positively portrayed and this is more-or-
less what is found. For example, Harwood and Roy (1999) analysed print
advertisements, coding ads from five top-selling magazines from the US, and five
comparable titles from India. Findings were similar to their earlier television ad analysis,
in that the portrayals of older people in the magazines were virtually all positive. Older
people in both countries were shown to have similarly high levels of role prominence and
positive gloss. A few differences were observed that could be attributed to the cultures,
such as the US models were more often smiling, and the Indian models were placed more
Many studies employ content analysis – images are broken down into components
that are then frequency counted. Perhaps because of this, the picture that we get of the
way older people are portrayed is divided into a set or a list of discrete categories and
trait- like dimensions. Thus we understand that older people are portrayed as healthy or
of low status or humorously and so forth and how often this happens, and we must
assume that frequency is equal in some way to importance or even impact (e.g., on
viewers). While this method has been extremely effective, one of the problems is that the
contextual complexity of images is lost. The result is rather a-contextual lists about the
way older people are portrayed but we have no indication of the connections between
items on the list. Worst still, some studies merely end up reporting whether or not older
9 Typology of images of older people
people are portrayed ‘positively’ versus ‘negatively’ – images are stripped down into the
very basic analytical components. We are therefore left with no information about older
One way of deepening our understanding of portrayals of older people in the media
that does not result in trait-like lists or bland descriptions of positivity vers us negativity
In this way we would know what kinds of stereotypes are being used by the media. In
fact, this was done by Miller, Leyell, and Mazachek, (2004) who used Hummert et al’s
(1994) stereotypes to examine portrayals of older people on TV. The y found that the
most commonly depicted stereotype was that of ‘adventurous’ Golden Ager, followed by
Perfect Grandparent and Productive Golden Ager. Although this research does help
elaborate our understanding of the ways that older people are portrayed, it still does not,
in our view, go far enough. Hummert et al.’s stereotypes are derived from trait
characteristics but we are seeking portrayals that reflect context, behaviour and lifestyles
source. Rather, in our research, we sought to devise a more comprehensive typology that
emerged from advertising materials themselves and not one that was imposed a-priori by
us. Thus, our research set out to provide a deeper understanding of portrayals of older
Our previous research (Ylänne-McEwen & Williams, 2003) has indicated that
portrayals of older people in UK magazine advertisements are only rarely age neutral or
10 Typology of images of older people
more accurately ‘age incidental’ (when the age of the characters has little bearing on the
purpose of the advertisement). More often, age o f characters is used in a variety of ways:
old age may be ‘set up’ by the advertisers as a possible negative condition that can be
overcome if only the consumer buys the product. Lifestyle products are prominent here
such as food supplements and health supplies. Similarly, glamour products are advertised
comic or amusing. The viewer of the advert may be encouraged to laugh with the
character portrayed or may be encouraged to laugh at the character and older people in
general. Of course the latter type is more likely to appear in magazines aimed at a
younger audience and particularly perhaps, ‘lad mags’ (aimed at young male readers).
Older people are also portrayed rather traditionally surrounded by family – perhaps
grandchildren or even several generations – and often the message implies that it is the
older person’s duty to stay well, fit or financially viable for their family’s sake. Finally,
older people are used to endorse products and these can be celebrities or ‘ordinary’
convenience sample from Br itish magazines, sort them into similarity groups and provide
a label or summary title for each group. The most frequent groupings can be summarized
as: ‘young at heart’ (24 participants) depicting older people enjoying life,
people, ‘traditional’ (21 participants), that is, depictions of traditional roles or older
showing older people as grandparents or in other family roles, and ‘products for
convenience’ (11 participants) which depict mobility or other life enhancement products.
Broadly speaking, participants found the task of classifying the ads into groups relatively
straight-forward. The one exception was an advertisement featuring a rather droll older
transvestite advertising a watch and this was quite frequently isolated as ‘unique’,
The study being reported here is part of a much larger project1 examining images of
older people in British print media and TV advertising. The first phase of this project
magazines (see below for details). This was follo wed by a thorough content analysis of
all ads containing images of people appearing to be 60 or more years of age (Williams,
Ylänne, Wadleigh, & Chen, 2010). Following previous research (e.g. Harwood & Roy,
1999), our content analysis focussed on the numb er of older people in the ad, whether the
person(s) were male or female, presence or absence of humour, whether the older person
To decide on the main thematic portrayals, three researchers independently and then
together (with discussion) sorted and re-sorted the ads into similarity types. The sorting
and re-sorting was repeated until we had arrived at a set of themes that we felt adequately
described the entirety of the portraya ls in our data set. This resulted in a preliminary
thematic typology of six older image types. The ‘Golden-Ager’ describes older people
who are youthful and full of zest, often having glamorous and luxurious lifestyles.
‘Perfect Grandparents’ were older people shown with grandchildren in very positive
images, sometimes depicting several generations. These images were often close-ups of
12 Typology of images of older people
smiling and happy families. ‘Legacy’ themes refer to older persons depicted with
‘gravitas’ and status, often mentor types with implied experience and wisdom. ‘The
Coper’ was an older person who had a problem – perhaps a disability - but was coping
with it, typically because of the product being sold. ‘Comedic ’ older people were those
who were depicted in humorous situations. ‘Celebrity Endorsers’ were well known older
adults in the public eye who endorsed certain products, typically acting as positive role
models. Thus far, then, the thematic typology that was emerging from the data was
generated from an analysis by the researchers themselves. The six types that emerged
from this content analysis are candidates for a typology of current advertising images of
independent group of participants drawn from the general community would perceptually
confirm these six thematic types. To accomplish this, we formulated the following
Research Questions:
magazine advertisements?
Methods
Our methodology for this study closely follows that previously established by
Baxter and Wilmot (1984) albeit in a different context (i.e. we are coding media
examples whereas they were coding relational strategies). The overall project is
qualitative and quantitative methods to support each other and to provide a richer
detailed qualitative content analysis of magazine advertisements that feature older people.
This resulted in a grounded typology of the ways that older people are portrayed in our
media sample. This second stage of the research used cluster analysis and
multidimensional scaling (MDS) to reveal groups of prototypes from the stage one
Materials Corpus
overall sample of British magazine advertisements used for the wider research project.
Brad Monthly Guide to Advertising Media (March, 2004), Willing’s Press Guide to UK
Media (2003), and the National Re adership Survey (NRS, 2003) are, arguably, the top
three profiling authorities regarding periodicals in the UK. Consulting these sources and
following the practice often cited in previous research on magazine advertising (e.g.,
Harwood & Roy, 1999), eight basic categories of magazines were identified within the
above schemata: general, men’s, women’s, sports, home, business, young audience, and
older audience.
14 Typology of images of older people
Because the interest of the study was, ultimately, to determine the existence of
widely used types of images, the researchers turned to data regarding actual readership of
consumer magazines, rather than mere circulation or sales figures. The importance of
this is underscored by market research findings indicating that an adult Briton reads, but
does not necessarily purchase, an average of six periodicals a month (NRS, 2003).
Demographic information produced by NRS (2003) was helpful in pointing out that
magazines targeted to a specific audience were also read by other audiences (e.g., Men’s
Health magazine, targeted specifically for male readers, is picked up and read by a
proportion of females). In this way target publications for our sample of British
magazines were identified. The resultant sample of magazines included one weekly
publication, Radio Times (home), one fortnightly magazine The Economist (business) and
nine monthlies: Saga Magazine (older), ASDA Magazine (general, home & family),
Marie Claire (younger women), Rugby World (men, sport), Men’s Health (men), FHM
(younger men), Good Housekeeping (women, home & family), Family Circle (home &
The remit of the study was to examine magazines from ‘the previous five years’
(from the beginning of our research programme). This was operationalized as issues from
June 1999 to May 2004, a five year period with six years of publication (1999, 2000,
2001, 2002, 2003, & 2004). Thus we collected nine monthly, one weekly and one
fortnightly magazine for each of the six years. To create a more manageable sample, a
single composite year was compiled using stratified random sampling. For example, for
December of our composite year, issues were randomly selected from the December
issues in our sampling frame. The composite year was composed of publications from:
15 Typology of images of older people
1999. Thus, each year in our sampling frame appeared twice in our composite year.
The resultant 121 magazine issues were then analysed for any advertisements ¼
page and larger, containing a ‘recognizable’ human figure appearing to be 60 years of age
or older. A ‘recognizable’ human figure meant enough of the face was visible to be
reasonably certain of the character’s sex, age, and expression. Isolated photographic
images of human hands, for example, even though they may have been clearly hands of
an aged person, were not sampled, and neither were cartoons or puppets. This resulted in
an initial total of 253 ads, with an older person featured as one or more characters. The
initial corpus of ads was further scrutinized and duplications were eliminated. This
Two of the authors analysed the ads independently, along a number of dimensions.
These included editorial information about placement of the ads, issue dates, product
name and product category, and basic persuasive approach. Assessments were made
regarding the positive and negative valence of the portrayal, the use of humour, and the
use of celebrity endorsers. Composition information was also noted, recording, for
example, the numbers of older and younger characters, prominence of the characters, and
so forth. This phase of the analysis is reported elsewhere (Williams et al., 2010); for the
Accordingly, an assessment of the probable type of older person was judged and
After each completion of the task, the researchers met and discussed their analyses.
Differences were noted and discussed. A few coding criteria were altered to more
accurately account for the findings, and consensus was reached. After consensus was
reached, all three researchers undertook a further analysis. The primary result of this
process was the collapsing of some of the twelve types into six broader, more descriptive
types. This was done upon post hoc reasoning of conceptual fit, especially when only a
Therefore, as described above in our introduction, the six types were labelled as: (1)
Golden-Ager; (2) Perfect Grandparent; (3) ‘Legacy’ themes (4) Coper; (5) Comedic and
(6) Celebrity Endorser. Following the method previously established by Baxter and
Wilmot (1984), this study sought to validate these types with a set of independent
Participants
administrators as well as undergraduate and post- graduate students recruited from the
authors’ institution. The recruitment appeals specified only that participants consider
themselves to be British. The municipal and administrative staff members were offered
refreshments and a catered lunch as an inducement, and the university students were
responded to the appeals. 112 participants attended sorting task sessions, and after
participant ages problematic, only data on age groups was collected, and for consistency,
17 Typology of images of older people
the format was followed with the student volunteers. The age profile of the participants
was as follows: 16-19 years=18, 17%; 20-29 years=48, 45.3%; 30-39 years=9, 8.5%; 40-
49 years=17, 16.9%; 50-59 years=11, 10.4%; 60+=2, 1.9%; with one missing value.
Eighty-eight participants were female, accounting for 83% of the sample. Students
Materials
Stimuli. Given the intended procedure of using ad verts as exemplars in a sorting task,
appropriate levels of subjects’ time, effort, and fatigue were considered. An average task
exemplars were ultimately chosen as the optimal size of the stimulus package. Three
types from the corpus (n=221), and upon consultation and discussion, a stimulus set of 18
was created. Full s ized (A-4) laminated colour copies indistinguishable from the
restrictions).
and copies of the advertisements. The questionnaire provided space for participants to
record a group descriptor name, characteristic traits, and an estimate of the apparent age
Procedure
Respondents were instructed to reflect upon the characteristics of the older people
in the ads, and group the ads together based upon what they felt were similarities of the
18 Typology of images of older people
identifying characteristics. They were told to make as many, or as few, groups as they
felt were needed. They were asked to then describe the major traits of each of their
groups, that is, the traits they felt the older characters shared, that caused them to group
those particular ads together. They were also asked to provide a descriptive name for
the advertisements and these estimates ranged between 61.5 – 70.8 years, M = 65.8. This
confirms the basic assumption that the characters in the ads did appear to be 60+ years
old. A series of pre-tests using chi-squared analysis investigated gender and age group (<
aged 60) differences in the frequency of ad pairings. These results indicated that there
were no substantial effects for respondent age or gender in this data. Thus these variables
were not considered important for this analysis. But because our sample was pre-
dominantly female and there were also considerable differences in the numbers of
respondents in different age groups, we will discuss these issues further below.
To address RQ1 and RQ2 it was necessary to reduce the resultant complex set of
unique groupings into a more manageable set of groupings. For this purpose, a
(MDS) was performed. The HCA procedure is a means to organize a larger number of
response items into a smaller number of groups that will have a reasonable
correspondence to the nature of the overall selections in the sample. Respondents’ own
19 Typology of images of older people
labels and written descriptors of their groupings were used as an aid when labelling and
the sorting task. This represents the frequencies with which all pairs of ads were sorted
into the same category by the sorters. This matrix provides a form of proximity data
HCA uses a mat hematical matrix approach, in this case, analysing the response
HCA can be seen in the dendogram below (Figure 1). The vertical axis is the
differences in how they were sorted by the respondents, and therefore indicate
advertisements that do not belong together in the same group. Smaller gaps indicate
greater similarities in how the respondents, overall, sorted the advertisements, and
indicate advertisements that very likely do belong together in the same group. Thus, one
looks for ‘natural’ breaks and clustering on the horizontal plane (Alenderfer &
Blashfield, 1984). Ultimately, however, how one chooses the items for each group is
---------------------------------
----------------------------------
20 Typology of images of older people
The emergent groups, in the order of cluster iteration by the HCA, were labelled as
follows: Group 1, ‘Frail and vulnerable’: AD2, AD16; Group 2, ‘Happy and affluent
retirees’: AD3, AD9, AD5, AD10, AD11, AD 17; Group 3, ‘Mentors’ (working, career-
older adults’: AD 1, AD6, AD 8, AD 13, AD 14, AD 15. For clarity, these groups can be
seen marked out on the dendogram (Figure 1). The agglomeration coefficients can be
viewed in Table 1.
----------------------------------
-----------------------------------
confirmation of the goodness of fit of four groups suggested by the hierarchical cluster
each item, each advertisement, located as a geometric point within the space. The
encompassing the range and relationships of all the participants’ responses to the stimulus
items. The number of dimensions specified in the MDS analysis is dictated by the
ultimate interpretability of the resultant configuration (Kruskal & Wish, 1978). After
solution would produce the configuration with ‘optimal goodness of fit’ (Kruskal, 1964).
Goodness of fit has several indicators, the most important being overall interpretability of
the solution but low s-stress levels and a scree plot (see Figure 2) derived from stress
21 Typology of images of older people
levels associated with different solutions can also be helpful in this regard. Although a
dimensional solution (stress = 0.18) was more easily interpretable and had the advantage
of aligning well with the cluster solution. A scree plot is not definitive but may help
--------------------------------
--------------------------------
appearing with the three-dimension solution, seen in Figure 3. The closeness of the data
points around the diagonal show the extent to which the observed data conform to the
---------------------------------------
---------------------------------------
four distinct groups of advertisements. The declaration of which points should be taken
Kruskal & Wish, 1978). Figures 4 and 5 graphically depict the proximities of the points
---------------------------------------
22 Typology of images of older people
---------------------------------------
For clarity we have marked out the groups on the diagrams. It is very apparent that
the MDS and the HCA results both point to the same set of resultant groupings.
--------------------------------
---------------------------------
The four groupings of advertisements are considered in this section. The groups are
numbered in the order of the HCA iterations. Where relevant, references to the previous
typology derived from content analytical research will be discussed within the framework
of the groups. Respondents’ own labels and comments have been used as an aid to
Group One
This consists of AD2 and AD16 (as described in Appendix A), and is labelled ‘Frail
and Vulnerable’. The character in AD2 is depicted as pale and sickly, lying in her own
bed, expressing her wish to be allowed to die in that bed. AD16 depicts a female
character suffering grievously from a simple fall injury that would be a mere annoyance
to a person of ordinary strength and good health. Respondents remarked (e.g., frail, ill,
weak, near death) that both characters are portrayed as being at the end of their lifespan,
with disabilities that are permanent, beyond improvement. The ‘products’ advertised in
both cases (a charity for cancer care, and an aid call alarm device, respectively) are
intended to ameliorate only the subjective experience of each condition, certainly for the
23 Typology of images of older people
older characters, but perhaps also for those responsible for them as well. In the first case,
the services of the hospice will allay the anxiety of the woman; in the second case the aid
call will give all concerned peace of mind. This group coincides well with our previous
thematic analysis and a group we labelled ‘The Coper’ so called because advertised
products helped ameliorate their physical difficulties. It should be noted that neither of
these characters are smiling, both are depicted as facing somewhat serious circumstances.
Group Two
This consists of AD3, AD5, AD9, AD10, AD11, and AD17, and is labelled ‘Happy
and Affluent Retirees’. All of the models in this group are depicted as content and
enjoying life. An ad depicting a lady in a stairlift declares that she has ‘regained’ her
‘freedom’ so that while she may, in some respects, align with group one characters, her
situation is more optimistic than theirs and she is smiling (thus we had previously
characterized her as a ‘Coper’). Quite a few of the ads in this group show older people
with well scrubbed young children, an obvious elicitation of the joys of being a
grandparent. Four of these ads also depict the older people as couples. The group offers
an interesting contrast with the types found in our earlier research. Given the presence of
small children, we had characterized the ads with children in a type we called ‘Perfect
Grandparent’, and AD10, the sole example without children (a couple appearing happy in
front of their new conservatory – the product being advertised), as ‘Golden Ager’. The
participants, however, evidently did not find these components of the advertisements
salient. Rather, what struck them as the key feature upon which to cluster them together
as similar was the positive portrayal. Some respondents noted that the models in these ads
appeared as old people are supposed to appear, particula rly in terms of their dress and
overall image. The gist was that the respondents found these individuals ‘reassuringly
typical’, and to be ‘proper old folk’ they were not infrequently labeled as ‘normal’.
To other respondents, the positivity found here was unrealistic. Participants
commented upon the ‘unrealistic’, ‘overly positive’, ‘fake and posed’ nature of some of
the images, and it was so obvious that the characters were models, mere actors, families
and couples were unrelated to one another in real life. Upon reflection, this makes
24 Typology of images of older people
perfectly good sense in the advertising context and illustrates a degree of media literacy
in the way our participants responded, but it also demonstrates that these ads stood out
from the set (after all, the others were also ‘actors’) as being particularly unrealistic.
Group Three
Labelled ‘Mentors’, this group is composed of AD4, AD7, AD12, and AD18.
Interestingly, the exemplars here are all male and they have a certain gravitas and they
are shown as employed career figures and in roles communicating authority. Our
thematic analysis of the larger sample reveals a goodish number of images of females
fitting the gravitas profile. Our content analysis had previously conceptualised the
predominant image in this group of ads as an authority figure, an information provider, a
problem solver, a mentor or teacher, in a category likewise labelled ‘Mentor’.
Participants in the present study made similar attributions to this group, adding such
qualities as commanding presence, and being the main focus of the ad. This group also
marks another interesting split from our earlier types: we previously had a group labelled
‘Celebrity Endorser’, and it included AD18, featuring Desmond Tutu (advertising an
insurance company). The participants, however, did not remark upon his fame, but rather
his gravitas. Note that of the three advertisements in the present sample that did picture
celebrity endorsers, none was singled out or grouped with another for that feature.
Group Four
We labelled this ‘Active and Leisure-oriented’ as the best fitting label given that the
group was composed of two groups identified by content analysis – ‘Comedic’ and
‘Sporty’. AD1, AD8, AD6, AD13, AD14 and AD15 comprise this set. Some of the older
models in these ads were portrayed as whimsical, or playful and rascally while others
were being portrayed as fit and active. Our thematic analysis identified many other
examples of the se types of advertisement that did not appear in this sample. For
example, there are others in which the humour is at older people’s expense and appears to
be much more pronounced, to the point of ridicule, buffoonery, and perhaps even malice.
AD14, showing a man flexing his bicep (in an ad for flu jab), was originally in the
Celebrity Endorser group, as the protagonist, Henry Cooper, is a famous former boxing
25 Typology of images of older people
champion in the UK. Here, however, the mild whimsy was apparently a more salient
feature upon which to make judgements of similarity.
This group also elicited, perhaps, the widest range of responses from the
participants. Some remarks in the questionnaires indicated a mere recognition of the
humour implied. Other remarks indicated the respondents were outraged at the evident
shabby treatment the older models received as the objects of derision, particularly AD1
(depicting an old man looking inappropriate in teenager’s clothes, advertising soap
powder, with the caption ‘keep your clothes looking younger, if nothing else’). Several of
the older respondents postulated that the older models appeared to be embarrassed by
their pose.
But this group also includes AD6 (on older man wearing nothing but swimming
trunks (bathing costume), walking alongside a swimming pool, advertising a well known
brand of swimwear). Also, AD15 (an older woman wearing sports clothes depicted on a
bicycle, advertising a type of bread, branded as health food) and theses characters are not
comical or whimsical but are sporty, fit and athletic. Respondents’ comments included
‘fit’ ‘athletic’, ‘robust’, ‘vigorous’ and ‘healthy’.
It is our contention that this type of advert might reflect changing lifestyles of older
people within the past 30 years, and therefore perceptions of older persons changing for
the better, to reflect this. Respondents’ comments that these images ‘defied expectations’
give weight to this contention. We have yet to document it, but our understanding is that
such characterisations did not, for the most part, exist even 30 years ago. Contrast this
type with the one-off violation of expectations depictions of previous decades. Such
images of Eurasian people allegedly over 100 years old lustily eating yoghurt, 85 year old
grandmas parasailing off Tenerife, 92 year old granddads lifting weights, and the like. It
has been theorised that such ‘exception to the rule’ images of older people actually had a
deleterious effect on the typical older person (e.g., see Harwood, Giles, & Ryan, 1995).
implicit perceptions that influenced respondents to group the different ads together.
Taking dimension one (see Figure 4) we notice that the more ‘serious’ characters are
grouped at the top of the dimens ion while the more whimsical, lighthearted fit and active
portrayals are grouped at the bottom end. Perhaps there is an attractiveness element
involved here with the more attractive or affiliative older adults at the bottom of the
dimension and the more serious, less affiliative, less attractive ones at the top.
Dimension two seems to be divided into those who are retired (shown being more
typically ‘old’) engaged in more sedentary activities (e.g., reading, bathing, posing with
grandchildren) and perhaps slightly disenagaged from mainstream society to those who
are more active and engaged being at work (e.g., corporate, political figures or sporting
activities) or at play (being comedic) and doing things that are not typically associated
with ‘old age’ and retirement. This could represent an ‘active’ or ‘dynamic’ dimension to
the portrayals.
Dimension three may be a status or competence dimension having the working and
career oriented males at the bottom of the dimension and the frail, whimsical and, in
some cases, ‘silly’ elders at the top. Admittedly, these interpretations are somewhat
speculative. To be more confident we would need more data from more ads but on the
positive side, they do align very well with the three dimensions so often found to underlie
person perception and attitudes, namely attractiveness/affiliation, dynamism and
status/competence (see for example, Zahn & Hopper, 1985).
Following the Cluster and MDS analyses we recoded all of the ads in the data base
according to the groupings that emerged from this analysis. The frequency distribution of
the four emergent groups within the entire magazine sample (n=221) is displayed in
Table 2. The most common depiction (59.7%) of older characters aligned with group
two, the ‘Happy and Affluent’ group of older people – a group that also notably consisted
of rather ‘typical’ portrayals of older people. Less frequent were groups three and four –
the ‘Mentor’ types and the ‘Active’ types, each accounting for about 17% of depic tions.
Not surprisingly for an advertising context, the least frequent (5.9%) were the rather more
serious and ‘negative’ depictions of frail and vulnerable older characters.
27 Typology of images of older people
--------------
---------------
General Discussion
Addressing RQ1 and RQ2, the HCA and MDS analyses demonstrated that distinct
groups representing significant themes emerged, as discussed above. We are
provisionally characterising the emergent groups as representative of frequent portrayals
of older characters used in UK magazine advertising. These patterns allow us insight into
the ways that consumers view portrayals of older people in British magazine ads.
Clearly consumers recognise the stereotypes that are used in advertising and these
co-incide rather well with stereotypes held more generally in Western societies. For
example, the Frail older person would correspond to a tamed down version of Hummert
and colleagues’ (2004) ‘Severely Impaired’ stereotype, the career oriented Mentor to the
‘John Wayne Conservative ’, the Sporty and Fit type might align with the ‘Golden Ager’.
Some of our Happy and Affluent retired people (labelled by some as ‘proper old folk ’)
might align well with Hummert’s ‘Perfect Grandparent’, while others fit with a type of
Golden Ager who do what is expected of them in retirement.
There are two issues that are noteworthy because they do not align well with
previously observed stereotypes. One issue is the comments made by some respondents
that some of the characters were ‘fake’. Clearly, consumers are media savvy and this is
reflected in their comments about fake, unrealistically and overly positive older people
and this observation is almost certainly unique to an advertising context.
The other issue is the role of the comedic older characters. Comedic older people
can be of two main types, those that invite consumers to laugh with them – the fun,
playful and whimsical types and those that are being laughed at. The latter type elicited
expressions of dismay that such ads should poke fun at older people (these types of ads
were found to be disliked by both older people and college students in Robinson et al.’s
(2008) study of US magazine ads), but even some of the former type seemed to dismay
28 Typology of images of older people
consumers in that they felt that perhaps some of the images were not as dignified as they
should be. One ad for dentures depicted an older couple kissing – some respondents were
uneasy about the dignity of such an image.
Addressing RQ3, the characteristics of the groups were largely compatible with the
previously proposed emergent types. However, some interesting differences were noted,
and the implications are discussed above.
Conclusion
The stimulus sample was representative, but nonetheless a larger sample might have
provided a richer field from which to generate ratings. Our sample did not have an even
sex or age balance and although we pre-tested for possible effects it would be desirable in
future research to investigate possible sex and age effects with a more evenly distributed
sample. As with the above remarks regarding participants, future research would profit
from a substantially larger sampling of advertisements. This could take the form of a
similar study design with, quite simply, many more magazine issues, ads, and exemplars.
30 Typology of images of older people
Or, perhaps, multiple analyses of approximately the same size as presented here, but
covering other exemplars, would be the best solution.
Another area of consideration, but outside the remit of the research grant we are
working under, would be exploring potential effects of the advertising images. As has
been well documented, priming of images of old age can have profound effects, both
positive and negative (Hummert, 1994). These effects might extend to individuals’
health and emotional well-being and life satisfaction (we’re currently investigating the
health messages salient in our advertisement database vis-à-vis older age). Even old age
activists can fall victim to negative self-stereotyping in the presence of subliminally
presented negative stereotypes (Levy, 1996; Levy, Ashman, & Dror, 1999; Ryan, Giles,
Bartolucci, & Henwood, 1986). More generally, adverts can function as models for self-
stereotyping among older individuals, that is, as resources for how to be old and behave
as older adults. This is where the predominance of adverts in our sample that were
judged as ‘Typical’ are of particular importance and interest: it would be worth
investigating further both younger and older people’s understandings of ‘typical’ old age
and its portrayal in advertising imagery. And what do we know about the range of effects
of so-called ‘positive’ images? As Featherstone and Hepworth (1995) pointed out, the
potential for seeing wealthy old people in a glamorous lifestyle depicted as the ‘norm’
could have a serious negative effect (in terms of self esteem, for example) on the many
older people who do not have the financial means to afford such things. And finances
aside, one person’s rosy glow and positive portrayal of old age could be anathema to
another.
In conclusion, while applaud ing the benefits of content analysis, our research
moves away from categories imposed a-priori and into a more contextual and semiotic
based analysis with a typology based on images emergent from the advertisements
themselves. This typology is broadly confirmed by the sorting task reported in this paper
and thus enriched by participants’ own groupings, labels and comments. In this way our
research is seeking a deeper understanding of the ways that older people are portrayed in
the media – specifically advertising – and an understanding of how consumers
themselves view and evaluate such images.
31 Typology of images of older people
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Appendix A
AD2
An advert for a cancer care charity in which a grey- haired woman is lying in bed in her in
her bedroom, covered by bedclothes, apart from the top of her body dressed in a
nightgown. She is propped up by two large pillows. Her arms are crossed across her
chest. The caption above her reads in capital letters: ‘Cross my heart and hope to die.
Here’. Above the caption are 13 lines of text, written in the first person, outlining aspects
of the woman’s life, illness and family situation and highlighting her wish to die in her
own home. She is looking straight at the camera and has a neutral expression.
AD16
An advert for a portable personal alarm in which an older woman is sitting on the floor in
her bathroom (indicating a possible fall or feeling unwell). She is wearing a nightgown
and slippers and is clutching the personal alarm placed round her neck. Her expression
signals anxiety and distress and her gaze is to the right of the camera into the distance.
At the bottom of the advert, the caption reads: ‘Don’t leave safety to chance’.
AD3
An advert for a stairlift in which a white-haired woman is sitting on a stairlift, positioned
at the bottom of a staircase in what looks like a home setting. She is dressed casually in
trousers and a knitted top, with the addition of a stylish light scarf. She is wearing
glasses and looking directly at the camera, smiling. She is wearing make-up. Her arms
are resting on the armrests of the stairlift, hands joined with fingers crossing. The caption
above her head reads: Stairlifts – regain your freedom.
AD5
An advert for a walk- in-bath which has two images. The one higher up is of two girls
(about 6-8 yrs old), outdoors in summer sunshine wearing light summer dresses, smiling
and in an embrace. The caption next to the girls reads: ‘Grandma and Grandad have
more time to spend with us since they had a [name of product] Walk-In Bath fitted…’.
Below is a picture of a grey-haired man, dressed in a bathrobe, walking out of the bath
through its side door. He’s looking down, smiling. His appearance is well- groomed and
fit. The caption continues beside ‘grandad’: ‘getting in and out of the bath is so much
easier for them now’.
39 Typology of images of older people
AD9
An advert for a life insurance policy aimed for people aged 50-80 yrs. The caption at the
top of the ad reads: ‘Aged 50-80?’, followed by “Here’s the ideal low-cost insurance
policy – your acceptance is guaranteed!” The quotation marks imply that the words are
uttered by a well-known British actress, June Whitfield who se picture is on the top right
hand corner of the ad. She is wearing pearl earrings, a pearl necklace, a blouse under a
cardigan. She is well- groomed with white-blonde hair and wearing make up. She is
looking directly at the camera, smiling a little. He r signature is under her portrait. This
advert has quite a lot of text, explaining the policy and its benefits, and there’re also
pictures of four free gifts available for subscribers.
AD10
An advert for a conservatory in which a couple is depicted in the bottom left hand corner
(underneath a large picture of a conservatory in the middle of the ad, cutting across the
ad). The man is standing behind the woman, with his right hand on her right shoulder
and his left hand on her waist under her left arm. He is grey haired, wearing a checked
shirt and trousers. She is blonde, wearing a polo neck jumper and trousers. They both
look directly into the camera, smiling. The main caption on the top part of the ad reads:
‘A house is only bricks and mortar. Let [name of product] make it a home’.
AD11
An advert for incontinence underwear in which an older couple is depicted with a young
girl (about 4 yrs old), who is sitting on the man’s shoulders. The man has his left arm
around the woman (who has her left arm across the man’s waist across his front) and he
is holding the girl’s left leg, dangling down his shoulder, with his right arm. Everyone is
looking directly into the camera, smiling. They are depicted outdoors in what looks like
a park with lots of greenery in the background. They are dressed casually in short sleeves
and casual trousers. The adults are grey haired, the girl is blonde, wearing pigtails. The
caption underneath the picture reads: ‘Forget weak bladder problems and enjoy life to the
full’.
AD17
An advert for retirement apartments in which an older couple is depicted outdoors in a
park setting, together with a small girl (about 5 yrs old). The woman is sitting on a
bench, her legs crossed, browsing through a magazine (or possibly a travel brochure).
The man is sitting on the lawn next to the girl, his left arm on the ground behind her. He
appears to be listening to the girl talking to him. The woman is grey haired, dressed in
light trousers and a ¾ length sleeved top, wearing sunglasses. The man is grey haired
and balding and wears light coloured trousers, a long sleeved shirt and a sleeveless
cardigan. The girl has long light brown hair and wears a T shirt. The caption across the
top of the ad reads: ‘Enjoy your retirement’.
40 Typology of images of older people
Group 3 ‘Mentors’
AD4
An advert for microwaveable rice and noodles in which an oriental-looking well-known
celebrity chef is sitting on the floor, cross legged, holding an hour glass between his
opened palms. He is bald, dressed in black trousers and black T shirt and he’s looking
directly into the camera, smiling. His face is visibly wrinkled. The product bears the
chef’s name and the name is prominent on three packets of the produce placed on a low
table in front of him. The caption reads: ‘To the Far East in 90 seconds’.
AD7
An advert for a global communications company in which 5 men and 1 woman wearing
business attire (suits or shirts and ties) are pictured in a company boardroom round a
large table. The word ‘Singapore’ appears in the top right hand corne r. Through the large
windows, a city scene with sky scrapers is visible. Four of the people, sitting in the
background are younger (in their twenties or thirties). At the front and positioned
centrally in the advert are two older men, one sitting down (appearing in his fifties), one
standing up, arms crossed, leaning against the table (appearing older, in his sixties; he is
bald and visibly wrinkled). Both men are wearing glasses, looking straight into the
camera and smiling. The caption underneath the picture reads: ‘Choosing [name of
company] for our Asian network was the smartest decision we’ve ever made’.
AD12
An advert placed by an upmarket food store for their Extra mature Parma ham. The
name of the store is prominent in the top right hand corner of this two page advert.
Central to the advert is a figure of an older man, with only his upper body showing. He’s
sitting in an ornately carved chair, his head leaning against his right palm. He’s gray
haired with a receding hairline and he’s wearing glasses. He is casually dressed in a
cardigan. He is looking directly into the camera, smiling, with a very warm expression.
To the left, printed to overlap with his forehead is information about the product and its
price. In the bottom left hand corner of the ad, it is explained who the man is, he’s named
and his age is stated as 87, and he is said still to be supervising the production of the ham.
AD18
An advert for a Swiss credit company depicting Archbishop Desmond tutu in the centre
of a black background. Only his head, upper body and hands are visible. His hands are
clasped in front of him, partly covering his mouth. He has white hair and is wearing
glasses. He’s looking directly at the camera, with a serious expression. Underneath him,
a caption, a quote from Tutu, reads: “Of course, faith is a risk – but one I would never
risk living without”. Underneath the quote, the author and protagonist of the advert is
named.
41 Typology of images of older people
AD1
An advert for soap powder in which an older man, dressed in teenage style clothing, is
standing, hands on his sides, covered by a black jacket, legs apart. The background is
neutral white. He’s looking slightly past the camera with a neutral and serious
expression. He is bald but a little grey hair showing along the sides and he has prominent
wrinkles under his eyes. He’s wearing a T shirt, knee length shorts, socks and trainers and
there are two gold chains around his neck. The caption to the left of him reads: ‘Keep
your clothes looking young, if nothing else’. At the bottom left hand corner, under a
picture of the product, it is explained that the product ‘helps keep clothes looking young’.
AD8
An advert for private personal health service, offered by a well known private hospit al.
The advert is designed as a quiz around 9 questions ‘Is there life in later life?’, which is
the prominent caption across the top. The questions centre on health issues (with an
answer presented as one out of 3 choices, a, b or c). In the lower right corner of the ad,
an older man appears with a broad grin, teeth showing and these holding a white, long
stemmed rose. The man is bald, but a small amount of white hair on top and he is visibly
wrinkled. He’s wearing a T shirt and only his upper body is showing. At the bottom of
the ad, some further information is provided about the service, after a statement ‘people
are living longer than ever before’.
AD6
A two page advert for swimwear. The left side of the ad is taken over by a full size
figure of an older man walking alongside a large swimming pool (which itself seems to
be by the sea), wearing small tight fitting swimming trunks and a swimming cap. The
shot is from the side with the back of his body, the left side of his face and the side of his
left leg in the frame. His neck is wrinkled, his legs visibly muscular but lined. On the
right hand side, the caption reads: ‘Endurance swimwear. You’ll have to replace it
eventually’. Further down on the right, it is stated: ‘Old age. It comes to every swimwear
eventually. But to Endurance swimsuits it comes much later in life’, followed by some
further information about the product.
AD13
An advert for dental fixative cream in which an older middle-aged couple is shown close-
up, kissing. Only their heads and necks are shown. They both have some visible lines on
their faces and the man is graying. Their eyes are closed. The caption across the faces
reads: ‘Make the earth move. Not your dentures’. The picture covers 5/6 of the space,
with two lines of text and a picture of the product underneath. The benefits of the
products are stated and the advert ends: ‘So you can forget all about them [dentures] and
concentrate on your knees wobbling instead’.
42 Typology of images of older people
AD14
An advert placed by the health service for flu jabs. ¾ of the advert is taken up by a
picture of Henry Cooper, a well known former British boxing champion (but who is not
names in the advert). He is wearing a short sleeved shirt and is lifting his left sleeve up to
reveal a plaster, by implication covering his recent jab mark. The background is white,
indicating that of the clinic. He is flexing his left arm, with his fist clenched so that the
muscles in his left arm are prominent. He is balding with white hair and has visible
wrinkles. He’s looking straight into the camera with a slight smile. The caption
underneath the protagonist reads: ‘Don’t get knocked by the flu, get your jab in first’.
AD15
An advert for a brand of bread branded as health food. On the top left quadrant of the
advert, a late middle-aged woman is depicted on her bicycle, but with her left leg on the
ground. She’s wearing sports clothing with lycra bottoms, a snuggly- fitting bright
coloured top and cycling gloves and appears to be carrying a rucksack on her back. She’s
looking straight into the camera, smiling broadly. She has gray hair and is made up,
wearing bright lipstick and is slim and fit looking. The bike appears to be a mountain
bike onto which is secured a water bottle. The caption to the right of the woman reads:
‘A Natural Choice. What we eat and drink has a great impact on how we feel and our
general well being’. There are three images of the bread on the right hand side, and a
recipe for a filling on the left, underneath the woman.
43 Typology of images of older people
Table 1
Agglomeration Schedule for Hierarchical Cluster Analysis
Table 2
Cumulative
Frequency Percent Valid Percent Percent
Valid 1.00 13 5.9 5.9 5.9
2.00 132 59.7 59.7 65.6
3.00 39 17.6 17.6 83.3
4.00 37 16.7 16.7 100.0
Total 221 100.0 100.0
44 Typology of images of older people
45 Typology of images of older people
Figure 2
0.3
0.25
0.2
0.15 stress
0.1
0.05
0
2 3 4 5
Solution Dimensions
46 Typology of images of older people
Figure 3
47 Typology of images of older people
Figure 4
Figure 5