Anonymous Hotel, Saint Martens

The hotel has two bars, The Flamingo which is

on the first floor is for the hotel residents, and
has no entrance from the street, and the other,
The Green Parrot, relies mainly on non-
residents.

The Flamingo is run by Michelle, who started off

as a bar worker 6 years ago and then was
promoted several times until she became the bar
manager. She is responsible for selecting her
own staff and deciding on the wages to pay
them. She also organises the shifts and orders
all her own stock, sending the invoices to the This Photo by Unknown Author is licensed under CC BY
accounts department for payment.

The Green Parrot is used by locals and visitors to Saint Martins and is on the main street. It
does not open at lunchtime, as it is mainly a night-time bar, staying open till the early hours
of the morning. It is managed by Louis, who came to the hotel 3 months ago from a
competitor. He leads a team which has a staff turnover rate of 50%

Next door to The Flamingo, and linked to it, is The Buffalo Restaurant. It has 75 seats and
the average spend per head is £60. Most of its clients are hotel residents and their guests,
who are advised by the reception staff to book a table as it can become very busy. The
menu is fine dining, and a lot of the food is from local suppliers and advertised on the menu
as such. Many of the staff have been there for several years and provide a formal but
friendly service.

The Smiling Gecko is an informal eating area next to the Green Parrot. It has 120 seats with
an ASP of £20. It is open all day from 7:00 for breakfasts until last food orders at 10:00 at
night. The staff are all quite young, some of whom are working their way through college and
rely on tips to make up their very low wages. The foodservice staff turnover is 100% but it is
only 25% amongst the kitchen staff.

The Food and Beverage Manager, Alfonso Ortega, is responsible for these outlets. He has
been working at the hotel for many years but has never had to draw up budgets or work to
them.

There are 75 en-suite rooms, of which 50 are doubles and 25 are singles. The rack rate for
the rooms only, not including breakfast, is £75 a head. They are in good repair and include
Netflix and other services on the TV channel, and 24-hour room service. The head
housekeeper Luisa Hernandez has been at the hotel for 12 years and has 3 assistants and
12 room attendants.

Currently there are no leisure facilities in this hotel which has only recently joined The

Anonymous Hotel Company Ltd. There is still scope for these to be added .
Table 1. The following figures relate to The Anonymous Hotel Company Ltd overall
results.

The Anonymous Hotel Company Ltd

Consolidated Profit and Loss Account

2018 2017
£ 000 £ 000
Turnover 208,389 195,051
Cost of sales -103,913 -97,687
Gross Profit 104,476 97,364
Admin expenses -76,015 -67,235
Exceptional items -1,509 9,860
Other operating income 1,819 1,647
Operating profit 28,771 41,636
Interest receivable 40 92
Interest payable -28,253 -26,194
-28,213 -26,102
Profit before tax 558 15,534
Taxation -1,267 -1,422
Loss/profit for financial year -709 14,112

Consolidated Balance Sheet 2018 2017

£ 000 £ 000
Fixed Assets
Tangible assets 730,896 646,404
Intangible assets 773 1546
731,669 647,950

Current Assets
Stocks 1,734 1,650
Debtors falling due after more than one year 5,099 5,099
Debtors falling due within one year 15,953 9,985
Cash at bank and in hand 9,625 6,870
32,411 23,604

Creditors amounts falling due within one year -124,490 -28,193

Net Current Assets -92,079 -4,589
Total assets less current liabilities 639,590 643,361

Creditors amounts falling due after one year -373,529 -439,227

Net assets 266,061 204,134

Capital and reserves

Share capital 283,102 220,466
retained profit -17,041 -16,332
Shareholders' funds 266,061 204,134
Anonymous Hotel All figures are in £

Smiling Gecko
Flamingo Bar Green Parrot bar Buffalo Restaurant Restaurant

Jan Feb Mar Jan Feb Mar Jan Feb Mar Jan Feb Mar

Sales 46500 45000 35000 30000 35000 36000 145000 185000 175000 145000 143000 145000
Cost of
sales 27900 27000 21000 13500 15750 16200 58000 74000 70000 50750 50050 50750

Labour 8370 8100 6300 7500 8750 9000 43500 55500 52500 40600 40040 40600

Overheads 6975 6750 5250 5400 6300 6480 36250 46250 43750 31900 31460 31900

Total
costs 43245 41850 32550 26400 30800 31680 137750 175750 166250 123250 121550 123250

Table 2.