Camden Music Service 30th August 2013

GUIDE TO THE RBS E-INVOICING “FLIP” PROCESS

LOGIN

 Log on to RBS using this link  https://e-invoicing.rbs.co.uk/ .  In the first Login box
starting typing Camden and chose London Borough of Camden,

 You then log on in the next screen. Your username is your e-mail address and you
should have been sent a password from RBS.

FIND AND VIEW PURCHASE ORDER

 Select your PO (usually the first in the list, marked as OUTSTANDING)

 You may want to note the order of the lines and the amounts while in this view.
 If you cannot see the PO to select, use search function to get it to view.

CREATE ELECTRONIC INVOICE

 Just above the view select ‘flip to invoice’

 Enter a document reference (for your own records) –this should be different from
previous invoices you have referenced. Up to 16 characters/digits is OK.
 Enter the date (using dd/mm/yyyy format)
 Scroll down to bottom
 Each line item relates to each line on your Purchase Order.
 In all quantity boxes type 1. In all unit boxes type 1. In the unit price put the total
for each line on your Purchase Order.
 The lines must match the lines and be in the same order as on your PO. (not
necessarily matching the quotation/claim you sent in)
 Tick the tax exempt boxes
 The total will be added up for you at the bottom. Make sure the total matches your
PO. (not necessarily matching the quotation/claim you sent in)

CHECK AND SUBMIT ELECTRONIC INVOICE

 Press preview button

 If okay click create document button
 An e-mail will then be sent to say it is being processed. The day after this we can log
on and check the exact pay date.

TROUBLESHOOTING

 If you change your email address – Contact us via email to confirm the change; we
have to pass authorisation for this via another Camden department to RBS.
 If you lose your password – Call RBS on 0800 085 1699 (option 2) they will send it
again.
 If you believe you made a mistake- Call us to check the next day if the invoice has
reached the finance system for processing.

Marilyn Martin 020 7974 7231

Jo Smith 020 7974 7239
Joel Kwantreng 020 7974 7232