Syllabus Completion Report

Name of University Partner

Name of the Subject
Name of the Program
Name of Faculty
Date of Mid Sem Exam
Date of End Sem Exam
Sr.No. Lecture No. Name of the Topic Scheduled Date Actual Date
1 L1 Introduction to Unit 20/12/2020 20/12/2020
2 L2 ITIL history 23/12/2020 23/12/2020
3 L3 Components of the ITIL Library 24/12/2020 24/12/2020
4 L4 IT Service Management 27/12/2020 27/12/2020
5 L5 Organizing for IT Service Management 30/12/2020 30/12/2020
6 L6 Technology and Architecture 31/12/2020 31/12/2020
7 L7 Service Strategy: Service Strategy Lifecycle Stage, 3-Jan 3-Jan
8 L8 IT Financial Management Process 6\1\2020 6\1\2020
9 L9 Introduction to Unit 7\1 7\1
10 L10 Service Design Lifecycle Stage 8\1 8\1
11 L11 The Service Catalog Management Process 10\1 10\1
12 L12 The Service Level Management Process 13\1 13\1
13 L13 The Availability Management Process 15\1 15\1
14 L14 The Capacity Management Process 16\1 16\1
15 L15 The Information Security 17\1 17\1
16 L16 Management Process 20\1 20\1
17 L17 The IT Service Continuity 27\1 27\1
18 L18 Management Process 28\1 28\1
19 L19 The Supplier Management Process 30\1 30\1
20 L20 Conclusion of the Unit 31\1 31\1
21 L21 Introduction to Unit 3\2 3\2
22 L22 Service Transition Lifecycle Stage 4\2 4\2
23 L23 The Change Management Process 5\2 5\2
24 L24 The Release and Deployment 7\2 7\2
25 L25 Management Process 10\2 10\2
26 L26 The Service Asset and Configuration 11\2 11\2
27 L27 Management Process 12\2 12\2
28 L28 Knowledge Management. 14\2 14\2
29 L29 Conclusion of the Unit 16\2 16\2
30 L30 Introduction
Service Operation to Service
Functions: Unit Operation 18\2 18\2
31 L31 Lifecycle Stage 19\2 19\2
32 L32 The Service Desk Function 20\2 20\2
33 L33 The Technical Management Function 24\2 24\2
34 L34 The Application Management Function 25\2 25\2
35 L35 The IT Operations Management Function 26\2 26\2
36 L36 Conclusion of the Unit 28\2 28\2
37 L37 Introduction to Unit 2\3 2\3
38 L38 Service Operation Processes: 3\3 3\3
39 L39 The Event Management Process 4\3 4\3
40 L40 The Incident Management Process 6\3 6\3
41 L41 The Request Fulfillment Process 19\3\2020 19\3\2020
42 L42 The Access Management Process 23\3\2020 23\3\2020
43 L43 The Problem Management Process
Continual Service Improvement: Continual Service 24\3\2020 24\3\2020
44 L44 Improvement, Lifecycle Stage 25\3\2020 25\3\2020
45 L45 Revision Class 27/3/2020 27/3/2020
46 L46 Revision Class 30/3/2020 30/3/2020
47 L47 Revision Class 31/3/2020 31/3/2020
48 L48 Revision Class 1/4/2020 1/4/2020
49 L49 Revision Class 3/4/2020 3/4/2020
Completion Report
Poornima University, Jaipur
ITIL
B.C.A(Cloud) A+B+BCA General
Brahmdutt Bohra
As per University Academic Calender
As per University Academic Calender(15 April Proposed)
Mode of Delivery Content Link to be shared with the students No. of Students Attended
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