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AccessAnywhere Access Logix, AdvantEdge, AlphaStor, AppSync ApplicationXtender, ArchiveXtender, Atmos, Authentica, Authentic Problems, Automated Resource Manager,
AutoStart, AutoSwap, AVALONidm, Avamar, Aveksa, Bus-Tech, Captiva, Catalog Solution, C-Clip, Celerra, Celerra Replicator, Centera, CenterStage, CentraStar, EMC
CertTracker. CIO Connect, ClaimPack, ClaimsEditor, Claralert ,CLARiiON, ClientPak, CloudArray, Codebook Correlation Technology, Common Information Model, Compuset,
Compute Anywhere, Configuration Intelligence, Configuresoft, Connectrix, Constellation Computing, CoprHD, EMC ControlCenter, CopyCross, CopyPoint, CX, DataBridge ,
Data Protection Suite. Data Protection Advisor, DBClassify, DD Boost, Dantz, DatabaseXtender, Data Domain, Direct Matrix Architecture, DiskXtender, DiskXtender 2000, DLS
ECO, Document Sciences, Documentum, DR Anywhere, DSSD, ECS, elnput, E-Lab, Elastic Cloud Storage, EmailXaminer, EmailXtender , EMC Centera, EMC ControlCenter,
EMC LifeLine, EMCTV, Enginuity, EPFM. eRoom, Event Explorer, FAST, FarPoint, FirstPass, FLARE, FormWare, Geosynchrony, Global File Virtualization, Graphic
Visualization, Greenplum, HighRoad, HomeBase, Illuminator , InfoArchive, InfoMover, Infoscape, Infra, InputAccel, InputAccel Express, Invista, Ionix, Isilon, ISIS,Kazeon, EMC
LifeLine, Mainframe Appliance for Storage, Mainframe Data Library, Max Retriever, MCx, MediaStor , Metro, MetroPoint, MirrorView, Mozy, Multi-Band
Deduplication,Navisphere, Netstorage, NetWitness, NetWorker, EMC OnCourse, OnRack, OpenScale, Petrocloud, PixTools, Powerlink, PowerPath, PowerSnap, ProSphere,
ProtectEverywhere, ProtectPoint, EMC Proven, EMC Proven Professional, QuickScan, RAPIDPath, EMC RecoverPoint, Rainfinity, RepliCare, RepliStor, ResourcePak,
Retrospect, RSA, the RSA logo, SafeLine, SAN Advisor, SAN Copy, SAN Manager, ScaleIO Smarts, Silver Trail, EMC Snap, SnapImage, SnapSure, SnapView, SourceOne,
SRDF, EMC Storage Administrator, StorageScope, SupportMate, SymmAPI, SymmEnabler, Symmetrix, Symmetrix DMX, Symmetrix VMAX, TimeFinder, TwinStrata, UltraFlex,
UltraPoint, UltraScale, Unisphere, Universal Data Consistency, Vblock, VCE. Velocity, Viewlets, ViPR, Virtual Matrix, Virtual Matrix Architecture, Virtual Provisioning, Virtualize
Everything, Compromise Nothing, Virtuent, VMAX, VMAXe, VNX, VNXe, Voyence, VPLEX, VSAM-Assist, VSAM I/O PLUS, VSET, VSPEX, Watch4net, WebXtender, xPression,
xPresso, Xtrem, XtremCache, XtremSF, XtremSW, XtremIO, YottaYotta, Zero-Friction Enterprise Storage.
Best location for guides and documents to support product positioning and sales/pre-sales guidance is the
sales playbook: https://www.emc.com/auth/rpage/ec-for-vce-vxrail.htm
Quanta enclosures with a single chassis populated with 4 nodes may be referenced as an “appliance”
• This type of reference is valid when a VxRail cluster is made up of a single G Series node
• When the G series enclosure/chassis populated with 1-4 nodes is part of a larger cluster this
reference is confusing, because only the entire cluster should be referenced as the VxRail
Appliance
Pre-Installation Site Checklist can be downloaded from SolVe (Solution for Validating your engagement)
tool.
Dell EMC VxRail Network Guide is available at the VxRail Enablement Center.
NOTE: The PS-BAS-HCIAIMP and PS-BAS-HCIAINS PS offers are selected by default for every order.
When installing the server in the cabinet, do not pick the server up by its power/control modules and do
not push on its power/control modules.
• The enclosure is heavy and should be installed into or removed from a rack by two people. To avoid
personal injury and/or damage to the equipment, do not attempt to lift and install the enclosure into a
rack without a mechanical lift and/or help from another person.
Work with the customer and refer to the VxRail Pre-Installation Site Checklist as needed for the port
assignments on the ToR switch(es). Plugging into any available port does not guarantee network
connectivity.
After powering on a node wait at least 30 seconds before powering up the next node.
• This avoids conflicts between the nodes during power up and ensures that all nodes can be
discovered.
Verify the fans are operational and no amber fault lights appear. The table on the slide describes the
meaning of the LED indicator lights.
Configure the BMCs, you will need to install the IPMI tool to the nodes. There is a .zip file attached to the
KB with the tool and instructions on how to install it:
• VxRail: How to configure the BMC ports using IPMI (Quanta hardware): KB-477130
The commands needed are listed on the slide and in the VLAN Information worksheet of the Pre-
Installation Site Checklist
Acronym definitions
• BMC: Baseboard Management Controller
• iDRAC: Integrated Dell Remote Access Controller
• VNC: Virtual Network Computing server
• DCUI: Direct Console User Interface
Follow and complete the checklist to ensure that the network, top-of-rack (ToR) switching, and VxRail
Appliance are ready for installation or single node is ready to add.
Begin Here worksheet lists customer pre-requisites. These should be covered first before performing data
collection in the Network Basics worksheet.
JSON, or JavaScript Object Notation, is an open standard format that uses human-readable text to
transmit data objects consisting of attribute–value pairs. It is used primarily to transmit data between a
server and web application, as an alternative to XML.
Review of the Release Notes is crucial to take required actions that fit the deployment actuals
• For example, patching VxRail Software was an required post deployment task for the VxRail
4.01.001 release, soon after 4.0 came out
For ESXi hostnames, forward and reverse DNS entries must exist for all ESXi hostnames assigned to
VxRail nodes.
• Command examples for completing these steps will be covered in the next lesson
Be sure customer understands each of these requirements. VxRail initial configuration will fail if these
conditions are not met.
Command examples to complete verification steps are covered in the following lessons
Correct cabling
• Verify correct matching of switch ports and node ports. Cannot mix SFP+ and RJ45.
• Customer is responsible for network cables if SFP+
– Customer is also responsible for providing media converters for both the switch and VxRail
nodes
Spreadsheet has many rows that refer to (VxRail) “appliance(s)” which would usually be better referred to
as enclosures if there are any G Series nodes with a 1-4 node chassis and simply as nodes for all other
Dell nodes.
If tagging will be used instead of a native VLAN for the Management VLAN, steps must be taken on each
ESXi host to set the VLAN for the Management network (covered in the previous module).
ESXi IP addresses must also be in sequential order for the initial 3-4 nodes of the VxRail system.
• This rule is not applicable for node expansion, since only a single node is added at a time
For ESXi hostnames, forward & reverse DNS entries must exist for all ESXi hostnames assigned to VxRail
nodes.
Can also generate a switch configuration JSON file here that can be used as input to the Brocade switch
configurator tool.
This file will later be used as input to the Installation wizard, so take time to ensure that you enter all of the
correct information as instructed.
• For example do NOT select the External vCenter option
Validation work must be performed on the subnet planned for VxRail management.
Validation work must be performed on the subnet planned for VxRail management.
Compare Pre-Installation Site Checklist values against actual switch reported values. Record completion of
verification in the checklist.
Example taken using Dell switch, other switch commands, and output will be similar, but will vary.
The Trunk and Access port modes define how tagged and untagged packets are handled. A tagged
Ethernet packet has extra data in the packet that defines the VLAN it is a member of. Ingress means
packets entering a port. Egress means traffic exiting a port.
If ISLs (Inter-Switch Links) are configured to pass network traffic between switches, verify there are no
restrictions placed on VLANs required for VxRail networks
This example shows a tagged Mgmt VLAN of 60. However, it is a recommended best practice to use the
Default (or native) VLAN for the Management VLAN. For this example, that would be VLAN 1. The user
can set the Port VLAN ID (PVID) on each of the appliance-connected ports to the Management VLAN so it
can be different than the default VLAN for the switch.
STP is a network protocol that builds a logical loop-free topology for Ethernet networks. The basic function
of STP is to prevent bridge loops and the broadcast radiation that results from them. During the execution
of the Spanning-Tree Algorithm, STP will force the ports to go into five different states: Blocked, Listen,
Learn, Forward and Disabled. All ports start in the blocked mode to prevent the switch from creating a
loop.
STP is running by default on all ports of the switch. STP makes each port wait up to 50 seconds before
data is allowed to be sent on the port. This Delay in turn can cause problems with some
applications/protocols including VxRail nodes.
Cisco devices implemented Portfast to alleviate problems related to this delay. The terminology might
differ between different vendor devices. Portfast causes a port to enter the forwarding state almost
immediately by dramatically decreasing the time of the listening and learning states. Portfast minimizes
the time it takes for the server or workstation to come online, thus preventing problems with applications
such as DHCP, DNS, etc. The use of Portfast should only be implemented when the port on the switch is
directly connected to a server/workstation and never to another hub/switch.
If port channels are configured, you would then need to verify this property is not applied to any of the
VxRail node ports.
VxRail Manager uses VMware Loudmouth auto-discovery capabilities, based on the RFC recognized
"Zero Network Configuration" protocol, to automatically discover and configure appliances on your
network. Loudmouth runs on each ESXi host and in the VxRail Manager virtual machine. Loudmouth
allows VxRail Manager to discover all the nodes and automate the configuration. Loudmouth requires IPv6
multicast. The IPv6 multicast communication is strictly limited to the management VLAN that the nodes
use for communication.
The example displayed is from a switch that does not support MLD snooping, but does pass-through IPv6
multicast traffic.
• Disabling MLD Snooping is an alternative method to permit IPv6 multicast
• It is less preferred than enabling both MLD Snooping and MLD Querier because it can lead to more
multicast traffic on the network
• However VxRail auto-configuration/management uses an extremely low volume of IPv6 multicast,
so this is an acceptable option
Example shows both IGMP and Querier enabled (preferred method) for the vSAN VLAN (20)
• There are no ISLs in this example
Virtual SAN uses a clustered metadata database and monitoring service (CMMDS) to make particular
metadata available to each host in the cluster. The CMMDS is designed to be a highly available,
performant and network efficient service that shares information regarding host, network, disks, objects,
components, etc. among all of the hosts within the Virtual SAN cluster. Virtual SAN leverages layer 2
multicast forwarding for the discovery of hosts and to optimize network bandwidth consumption for the
metadata updates from the CMMDS service (storage traffic is always unicast). This eliminates the
computing resource and network bandwidth penalties that unicast imposes in order to send identical data
to multiple recipients.
Next a web browser is opened to initialize the VxRail Appliance using a setup wizard. Once the system
has completed the setup, a user will log in to the VxRail Manager to perform post installation tasks.
BMC, if configured, can be used for remote node power-on/power-off. Removes need for on-site presence
in data center.
• There is not a remote access method to individually power on the 4 nodes sharing a Quanta
chassis. An on-site presence to assist with inserting each compute node into the chassis may be
needed.
If on-site to perform the initialization process, a service laptop or jump host in the customer data center
connected to same subnet as the VxRail management subnet is required.
This process may need to have a port (VLAN set to the VxRail management VLAN) on the customer ToR
switch to access the post configuration IP address.
The customer must set dual IP address for the provided jump host or your service laptop to have
connectivity to perform the VxRail initialization.
After these settings have been configured, make sure you can ping the IP address 192.168.10.200.
Screen shows selection of a v4.0 procedure for Gen 2 hardware. You will review multiple SolVe Desktop
VxRail Installation Procedures in the installation lab exercises. Not shown in the graphic, but would be
visible if you scrolled lower on the screen, are the Gen 3 Hardware v4.0 Procedures.
The VxRail bundled vCenter license cannot be used for the External vCenter.
The slide lists the minimum vCenter version at the time of the last course materials update and
referencing checking the Release Notes for current information.
• Although not stated explicitly on the slide, the minimum release does not imply that all later releases
are valid. For example at the time of adding this note vCenter 6.5 was not supported.
To join an existing External vCenter server, provide an existing datacenter and a non-conflicting cluster
name during the initial configuration of the appliance.
Once customers have completed initial installation, they cannot change the configured vCenter without a
reset of the system. A reset will result in data loss of all VxRail Appliance data not transferred and saved
before the reconfiguration.
Each VxRail Appliance environment appears as a separate cluster within vCenter, with its own set of host
and disk drives configured as separate Virtual SANs. In addition to centralized management, being part of
the same vCenter environment allows VMs to be easily migrated into and between Virtual SAN
environments for optimal workload balance and simplified VxRail appliance upgrades and expansion.
Either specify a ‘syslog’ or no logging option when using an External vCenter. Log Insight is not
supported.
Exclusive user for VxRail must be part of the tenant SSO domain (e.g. ‘vsphere.local’) and have no
assigned roles or privileges.
For example, information about the upgrade current at the time of publication can be found in the master
knowledge base page under:
• Announcements
ETA 496692: VxRail: Upgrade VxRail systems running version 3.5 or 4.0.x to VxRail version 4.0.131
to incorporate VMware ESXi 6.0, Patch U3 ESXi 600-201702201, which addresses potential data
unavailability or performance issues.: KB-496692
This account is used to register the system, obtain product license files, update system software,
download the VxRail documentation and browse VxRail Community and support resources.
To set the EMC Support Account Click on Configuration Tab and then the General Tab from the VxRail
Manager console.
For more information about how to register in the Install Base see:
• VxRail: How to Submit an Install Base Request to Change the Install Base status
https://support.emc.com/kb/481597
The SolVe VxRail Installation procedures include a complete section for ESRS configuration
Before you perform the install and configure ESRS procedure, you must make certain the following things are in place
(copied from the SolVe procedure)
• The appliance status must have been set to ‘Installed’ in the EMC Install Base (IB) database.
• The appliance must be installed with the correct SiteID/PartyID that the customer eService account being used
to deploy and configure ESRS is associated with.
• The VxRail Appliance must have already been installed and initialized.
• You must have an available IP address for the ESRS VE Gateway that is on the same subnet as the VxRail
Manager.
• You will also need to make sure that you have an EMC Online Support account that is active, web support
enabled, and you can log into that account.
• Reference
– 303728 : VxRail: Employee - How to validate prerequisites for ESRS/VE deployment and
activation https://support.emc.com/kb/303728
VxRail provides a two-step, simplified setup for ESRS Virtual Edition (ESRS/VE) that has been made possible by two
key modifications
• First, ESRS/VE can be deployed and enabled using the customer’s support account for authentication.
Previously, an account from a Dell EMC employee or a partner account was required.
• Second, because all of the information required to deploy ESRS/VE has already been entered into one or
more locations, the setup process now pulls this information and pre-fills the configuration fields. This
information is gathered from Account Linking, Support Zone, and purchase order information.
ESRS/VE can be enabled from the General tab of the CONFIG page within VxRail Manager.
• Prior to configuration, the ESRS status should be listed as Disabled, if not do not continue the configure ESRS
procedure
Acknowledge the alarm. Reset to green. Reboot the vCenter VM. This is not disruptive. You can maintain
a window to vCenter while the vCenter VM reboots via the “fat/ thick client if desired.
Before you enable the Virtual SAN performance service, make sure that the cluster is properly configured
and has no unresolved health problems.
The enablement operation does not require virtual machine migration or DRS. The time required for this
operation depends on the number of hosts in the cluster and amount of data. You can monitor the
progress on the Tasks and Events tab.
Reducing VM Redundancy
• Enabling deduplication and compression requires a format change for disk groups. To accomplish
this change, vSAN evacuates data from the disk group, removes the disk group, and recreates it
with a new format that supports deduplication and compression.
• In certain environments, your Virtual SAN cluster might not have enough resources for the disk
group to be fully evacuated. Examples for such deployments include a three-node cluster with no
resources to evacuate the replica or witness while maintaining full protection. Or a four-node cluster
with RAID-5 objects already deployed. In the latter case, you have no place to move part of the
RAID-5 stripe, since RAID-5 objects require a minimum of four nodes.
• You can still enable deduplication and compression and use the Allow Reduced Redundancy option.
This option keeps the VMs running, but the VMs might be unable to tolerate the full number of
failures defined in the VM storage policy. As a result, temporarily during the format change for
deduplication and compression, your virtual machines might be at risk of experiencing data loss.
vSAN restores full compliance and redundancy after the format conversion is completed.
System Events: The System Events list displays all of the VxRail Appliance events.
Event Details: Displays information for the selected event in the System Events list.
If there are critical events detected, the EVENTS icon displays the number of unread events, in red, in the
navigation bar.
This slide shows an example of the Settings options for Health and Performance.
Common error, refer to KB: VxRail: VSAN health alarm 'Component metadata health' on all nodes
Note: External vCenter cannot use the included vCenter Server license
These are the two types of vSphere licenses that can be used with VxRail.
• Standard license functionality
– vSphere Standard (Edition)
– ROBO Advanced (Edition)
– ROBO Standard (Edition)
• Enterprise license functionality
– vSphere Enterprise Plus (Edition)
– vSphere Desktop (Edition)
– Horizon (Package)
– vCloud Suite (Package)
– VSOM (Package) [vSphere with Operations Manager]
As part of generating the procedures in SolVe you must select the applicable VxRail Software Version.
Always check for the most recent SolVe procedures both to follow current best practices and to find more
“How To” procedures introduced at later releases.
EVC stands for Enhanced vMotion Compatibility which is a vCenter Server cluster-centric feature allowing
virtual machines to vMotion or migrate across ESXi hosts equipped with dissimilar processors in the same
cluster.
Alert customers to the risk involved with modifying the HA and DRS settings set by VxRail.
The default setting of 25% reserve capacity protects against a single node failure in a 4-node cluster.
• This value can be adjusted for larger cluster configurations.
When a new VxRail node is powered on you can add it to your existing cluster.
This slide describes the automated background tasks performed during a scale-out of the cluster.
To view the Scale-Out log file during the install process open up another tab in your browser to:
• https://<VxRail Manager>/stats/log
With the release of VxRail 4.0 the first four nodes in a cluster still must have identical hardware
configurations, even when starting with a 3-node cluster and later adding a 4th node.
All other combinations should be supported in a single cluster, as long as all nodes are running the same
version of VxRail 4.0 software.
Note: Maximum of 64 nodes per cluster is supported but does require a RPQ when scaling greater than 32
nodes.
In Gen 3 (Dell) based systems, each server is an independent node containing a set of compute, memory,
storage, and network ports.
To form a VxRail Appliance cluster, a minimum of 3 Dell-based nodes must be configured.For Quanta-
based hardware, a chassis populated with 3 nodes can be configured in a cluster. If the cluster needs to
be expanded, you can add an additional node to the chassis.
If you start with 3 nodes, you must make sure the 4th node is the same as the first 3.
SolVe desktop procedures exist for variations to add different type nodes to initial base cluster types.
• Similar but simpler Pre-Installation Checklist requirements as for the First Time configuration
– All nodes being added to a VxRail Cluster must have DNS host name and IP address lookup
records.
• As was earlier specified for the initial nodes as part of hardware setup, before adding the new node
– If using native VLAN for the Management VLAN, the switch ports used for the new node(s)
may need a non-default native VLAN to be set
– If using tagging for the Management VLAN, the Management VLAN must be set on the new
ESXI node(s) before each node can be recognized by the VxRail Manager. It may be
necessary to restart loudmouth after setting the VLAN as well.
For Quanta nodes, if you expand to another chassis you can put the node in any slot in the chassis.
• Adding the node to hardware slots in the order one, two, three, four is recommended
Virtual SAN stretched clustering keeps the second copy of data in a remote site ensuring that even if a site
fails, users’ critical data is never lost and business can still run as before. This is accomplished by
stretched storage deployment and synchronously mirroring data across two sites. The failover will be
initiated by a witness VM that resides in a central place accessible by both sites. A Virtual SAN Stretched
Cluster reduces the infrastructure failure risk of business operations by configuring the sites in two
separate geographic locations. If a natural or human-induced disaster occurs, business critical
applications still can run from a second site.
Each site is configured as a Virtual SAN Fault Domain. Virtual machines running business critical
application data is written across both sites. One copy of data will reside on primary site and second copy
will reside on remote site. A witness is required on a third site. In the event either completely fails, a
complete copy of data is available in the surviving site. With data being available on either site,
applications are enhanced by providing active-active availability.
A third site, hosting the witness virtual appliance, could be in “the cloud” or other data center. The witness
virtual appliance coordinates data placement between sites and assists in the failover process in the event
of site failure or inaccessibility.
Customer validation similar to configuring a cluster at one location with additional steps including:
• Verify vSAN witness IP address is not in use
• Verify network connectivity:
– Primary <-> Secondary
– Primary<-> Witness
– Secondary <-> Witness
• Check connectivity after switches and routers are configured
External vCenter instance can run on a VxRail instance that is not part of the stretched cluster.
When the VxRail Appliance was first introduced, it was a partner/customer installable virtual appliance
solution. Ease of deployment was an early advantage and might have been overstated as most
deployments seemed to fail due to configuration issues. These were primarily network switch related as
customers would supply a switch that met the requirements but was not properly configured for the VxRail
Appliance. To address the issues with installation, professional services was enlisted to perform the
installations. This reduced many the basic configuration issues, it did not eliminate all of them.
The first indication that there is an installation issue will be on the VxRail Manager GUI interface. The GUI
will display an error if there is a problem. This error message indicates that there is a problem configuring
one of the steps. The percentage shown will also help determine at what point in the installation it failed.
An error message will also indicate what the problem could potentially be.
The Master KB includes installation failures sections. Many of which reference messages displayed on the
VxRail Manager GUI during a build failure.
Note: A reset does not necessarily solve a given problem. A reset is not needed unless it is identified as a
problem resolution for the particular case.
Copyright © 2017 Dell Inc.. VxRail 4.0 Deployment and Implementation - Moule 7 6
Troubleshooting a VxRail Appliance is problem-solving across physical, logical, and virtual resources. It is
not only applied to repair failed components but also the issues that arise from misconfiguration of
software that make up the solution. The goal is to quickly identify the issue and solve it to return the
system to production.
Be aware of an extra space in password cells of the Pre-installation checklist. Visual inspection of the
checklist file will most likely not reveal this error. However a JSON file created from the checklist will have
quoted password values including the space. The extra space will cause a build failure at 9%. See the KB
article for more information:
• VxRail: Build fails at 9%: KB-490175
External vCenter
• ESRS deployment may fail with “Invalid target datastore specified” or similar during the OVF
deployment phase of ESRS deployment. VxRail Manager may not properly identify the external
vCenter components to deploy the ESRS OVF properly. Manual ESRS deployment would be
required in this instance.
• VxRail: How to manually deploy ESRS/VE, configure proxy and register via hidden page: KB-
478546 details how to manually deploy an ESRS from the OVA archived on every VxRail node’s
local datastore, and how to use a hidden page to register VxRail Manager with it. This was originally
intended to manually recreate the VxRail Manager-dedicated ESRS. With version 4.0+, you can use
this procedure to connect to an existing customer-supplied ESRS. Connecting to an existing ESRS
is also described in the SolVe Desktop installation guide.
External vCenter –Blocked ports – Customer firewall may be blocking ports required for successful ESRS
deployment.
The CLI Log collection script available from VxRail Manager is more complete and will collect logs from
each of the ESXi hosts as well.
• Run /mystic/generateFullLogBundle
Three most important logs to check for install and add node errors:
• vxrail-upgrade log
• marvin.log
• /var/log/mystic/web.log
Either use scp to export the generated support bundle off to another location or download from
https://<VCSAIP>:443/appliance/<support-bundle>.tgz using root credentials.
Another important script for debugging or recreating the system with the collected data is the
reconstruct.sh file script file created in the root directory of the support bundle.
• Certain commands in vm-support generate a large file that consumes more resources and is likely
to result in a timeout error or takes a considerable amount of time to execute. To control the creation
of larger files, the reconstruct.sh file breaks down the larger file into fragments when added into the
vm-support bundle. Upon completion of the support tool, users can recreate the larger file by
executing the reconstruct.sh file above the extracted bundle directory.
Copyright © 2017 Dell Inc.. VxRail 4.0 Deployment and Implementation - Module 7 22
This lesson covers VxRail appliance factory reset and mobile build
Copyright © 2017 Dell Inc.. VxRail 4.0 Deployment and Implementation - Module 7 23
Reset and build are last resort fixes.
• The factory reset for re-deployment should only be used when no other measures have worked to
fix a faulted installation
• If the reset for a node fails, try cleaning up all the existing VMs, any leftover vSAN objects, remove
the node from maintenance mode before trying to reset it again
• The build reimaging process should only be used if reset failed, or failed to resolve issues
preventing a new VxRail installation
Reset should also be used between demonstrations or moves between customer sites for evaluation.
The VxRail reset script is a tool used by EMC personnel and authorized partners to reset the VxRail
appliance to factory defaults with the loaded software untouched. The script wipes all data and defined
user VMs from the appliance, and should NOT be used on production environments. It is available from
the SolVe Desktop Utility. The reset script takes approximately 30 minutes to complete, however if there
are environmental problems (i.e. network connectivity) it can fail.
Prerequisites:
• The workstation/laptop must be able to access both the pre-reset and post-reset VLANs and IP
Addresses
• Location of the original software images and the factory-created backup file to restore your
appliance
– /vmfs/volumes/<service_datastore>/images
– /vmfs/volumes/<service_datastore>/reset/configBundle.tgz
Config bundles are created on each node by the Mobile Build server and used during the
reset. The reset for a node is only as good as the existing config bundle. If the config
bundle is corrupted, any corrupted settings will be applied upon reset
Running reset:
• Reset Command Options are documented in the SolVe procedure
• Best Practices and Troubleshooting section in the SolVe procedure should be read and applied
After reset:
• Manually remove the cluster/VDS/management accounts in the External vCenter if one is in use
• Start the VxRail initial configuration
The factory software is retained on a Dell Internal Dual SD Module (IDSDM) on all VxRail models. This
allows RASR to restore the system back to factory state even if the primary operating system disk suffers
a catastrophic failure.
Copyright © 2017 Dell Inc.. VxRail 4.0 Deployment and Implementation - Module 7 26
RASR is installed to the IDSDM during the factory process and available for use on all VxRail platforms,
provided the IDSDM and SD card are in a healthy state.
RASR may be installed to a USB disk (Create RASRUSB is menu item 2 on the slide)
To run RASR from the USB disk, reboot the system gracefully or power it on, and during the Power On
Self Test (POST), press F11 to enter the BIOS Boot Manager. Select "Disk connected to USB" as the
boot device. RASR will boot to the RASR Main Menu.
In both procedures you boot the Dell node to the SD card after you finish the factory install. The SD card
has the required software to perform the factory reset.
This procedure is ideal to use if a Dell node arrives at a customers site DOA.
Copyright © 2017 Dell Inc.. VxRail 4.0 Deployment and Implementation - Module 7 27
The first step in preparing the appliance (after selecting the node type and specification options) is to
connect to a build server that will copy the gold image to each node. A test network is used to connect the
VxRail appliance and build system to automatically install system software.
Mobile Build software is available to be downloaded to a service laptop to perform a re-image of a system
on-site.
With the Mobile Build server and appliance network together the build server will pull down the Gold
images to its local directory and apply it to each individual node in the appliance.
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This module covered VxRail installation troubleshooting and factory reset procedures.
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This course covered VxRail physical installation, remote initialization and configuration, and
troubleshooting.
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