Professional Documents
Culture Documents
BY
REG 1153-05026-03962
NOVEMBER 2017
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DEDICATION
I dedicate this Thesis Report to my parents Mr. Dickson Wongo and Mrs. Jenity Anite for their
spiritual and moral support.
My Sincerely Gratitude’s to my brothers especially; Isaac Aloro for all your guidance, courage in all
difficulty moment of my studies and John Lodiong, Amos Bida, Paul Banga, and sisters Esther
Aleko, Eva Araba, Sarah Sadia, Martha Ropani and daughter Julia Konga for every love, questions
and advice you all have shown to me over the course of the study.
Sincere gratitude also goes to my fiancée Susan Poni for her endless support and advice for you
are gem for my career success.
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ACKNOWLEDGEMENT
Indeed God has been faithful to me. I offer my first and foremost thanks to Godfor his abundant
blessings throughout my Master Degree program.
My profound gratitude goes to my able and determined supervisors, Dr.Emenike Kalu O. for the
immense contributions, comments, suggestions, mentoring and kindness shown to me over the course
of writing this Thesis. Your support was great and May God bless you.
My acknowledgement goes to Dr. Rev. Arkanjelo Lemi Wani for the inspirational message,“Daniel my
son go and do your Masters that’s is my gift to you” and without your courage I would not have
thought of doing this Master program.
I acknowledge with sincere thanks for the advice and support offered to me throughout this study by
especially my Beloved Brother Mr. Isaac Aloro Stephen ,for your tireless contribution, John Lodiong ,
Moses Kenyi , Amos Bida, Paul Banga and Father Dickson Wongo, Stephen Taban, Aunt Suzan Yabu,
grandfather Mr. Isaack Labusa, mother Jenity Anite, Cicilia Kadi, and Sisters Betty Akujo, Esther Aleko,
Florence Talata, Eva Araba, Sarah Sadia and Martha Ropani who have all laid the solid foundation of
my education.
I acknowledge with sincere thanks the management of the following selected NGOs who participated in
the research study namely; Norwegian People’s Aid, South Sudan Red Cross Committee, Initiative for
Peace and communication Association, Action Africa Help International, Welt Hunger Life, International
Organization for Migration and War child Canada for allowing and granting their staff to be part of
study.
To my cherished beloved Fiancée Susan Poni and My brother wife Margret Sadia Isaac your
encouragement and hope always gives me confidence that led to this academic achievement.
Finally, I wish to expressed my sincere thanks to all my family members, relatives and friends esp.
Hillary Steven, Jimmy Oja my research assistant and to those whose names I have not mentioned, plus
those who helped me in one way or the other through editing and additions; I say may God bless you
all.
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LIST OF ABBREVIATION
AAHI Action African Help International
DB Database
IT Information technology
IS Information system
OP Organizational performance
SQ System quality
ST System threats
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LIST OF TABLES
Table 3. 1: Cronbach Alpha Reliability Coefficients .............................................................. 38
Table 4. 1: Names of the Organization that participated in the research ............................... 43
Table 4. 2: Showing Legal status of the Organization ......................................................... 44
Table 4. 3: Numbers of year’s staff have been working for the organization ......................... 44
Table 4. 4: Department of Respondents ............................................................................. 45
Table 4. 5: The Extent of System Quality Assessment in Selected NGOs in Juba, Republic of
South Sudan ..................................................................................................................... 46
Table 4. 6: The Extent of Information Quality Assessment in Selected NGOs in Juba, Republic
of South Sudan ................................................................................................................. 48
Table 4. 7: The Extent of System Threat Assessmentin Selected NGOs in Juba, Republic of
South Sudan ..................................................................................................................... 50
Table 4. 8:The Extent of Organizational Performance in Selected NGOs in Juba, Republic of
South Sudan ..................................................................................................................... 52
Table 4. 9: Pearson Linear Coefficient Correlations (PLCC) - System quality assessment and
organizational performance in Selected NGOs in Juba, South Sudan ..................................... 54
Table 4. 10: Pearson Linear Coefficient Correlation (PLCC) analysis information quality
assessment and organizational performance in Selected NGOs in Juba, South Sudan ............ 55
Table 4. 11: Pearson Linear Coefficient Correlation (PLCC) Analysis - system threats
assessment and Organizational performance in Selected NGOs in Juba, South Sudan ............ 57
Table 4. 12: Regression Analysis between accounting information system on Organizational
performance in the selected NGOs in Juba, Republic of South Sudan ................................... 58
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LIST OF FIGURES
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TABLE OF CONTENTS
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1.7. Significance of the research study ............................................................................ 10
1.8. Operational definition of key terms. .......................................................................... 10
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CHAPTER FOUR ......................................................................................................... 42
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA ................................ 42
4.0. Introduction ............................................................................................................ 42
4.1 Demographic traits of respondents ............................................................................ 42
4.2. Descriptive analysis ................................................................................................. 42
4.1.1 Demographic profile of respondents ....................................................................... 43
4.1.2 Extent of Accounting Information System (AIS) andOrganizational Performance in
Selected NGOs in Juba, Republic of South Sudan ............................................................. 46
4.1.3 Relationship between System quality and Organizational performance in Selected
NGOs in Juba, Republic of South Sudan. ......................................................................... 53
4.1.4 Relationship between information quality assessment and organizational performance
in the selected NGOs in Juba, Republic of South Sudan .................................................... 55
4.1.5 Relationship between system threats assessment and Organizational performance in
the selected NGOs in Juba, Republic of South Sudan. ....................................................... 56
4.2 Effect of accounting information system on Organizational performance in the selected
NGOs in Juba, Republic of South Sudan. ......................................................................... 58
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5.3 Recommendations .................................................................................................... 67
5.4 Areas for Further Research ....................................................................................... 68
5.5 Contribution to knowledge ........................................................................................ 68
REFERENCES ............................................................................................................. 69
APPENDIX I: QUESTONNAIRE .................................................................................. I
APPENDIX II: INTERVIEW GUIDE............................................................................. VI
APPENDIX III: TRANSMITTAL LETTER FOR THE RESPONDENTS ..........................VIII
APPENDIX IV: CLEARANCE FROM ETHICS COMMITTEE ........................................... ix
APPENDIX V:INFORMED CONSENT ............................................................................ x
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ABSTRACT
Currently, most organizations continue to increase spending on information system and their budgets continue
to rise. Moreover, economic conditions and competition create pressure about costs of information’s.
Therefore, the study aimed to examine accounting information system on organizational performance in the
selected non-governmental organizations in Juba, South Sudan. The specific objectives of the study were first,
to examine whether there is a relationship between system quality and organizational performance, secondly
to establish whether a relationship exists between information quality and organizational performance and
thirdly to find out if there is a relationship between system threats and organizational performance in the
selected non-governmental organizations in Juba, south Sudan. The study used descriptive survey design with
population of the study consisting of 7NGOs selected using random sampling technique. Data were collected
from 124 respondents using questionnaires and interview guide. Quantitative data were analyzed by SPSS
16.V.The demographics questionnaires were analyzed by simple descriptive statistic presented in frequency
tables and percentages. For objectives, one, two and three relationships testing was done using Pearson linear
coefficient correlation and finally effects of accounting information system on organizational performance was
analyzed by regression linear analysis at 0.05 significance level. The qualitative data were analyzed using
content analysis. Responses from key informants were grouped into recurrent issues. The study found that, for
objective one, the results revealed there was a significant positive relationship between system quality and
organizational performance in Selected NGOs in Juba, South Sudan. For objective two, the results disclosed
that, there was no positive relationship between information quality and organizational performance in
selected NGOs in Juba, South Sudan. For objective three, the results unveiled that there exists a significant
positive relationship between system threats and organizational performance in selected NGOs in Juba, South
Sudan. For the overall testing of effects of accounting information system on organizational performance, the
results articulated that accounting information system in terms of its constructs have an overall significant
effect on organizational performance. This means that accounting information system significantly affect
organizational performance. The results further show that accounting information system variables such as
system quality, information quality and system threat enlightened organizational performance by 21.9%. This
inferred that other factor such as employee related among others explains 78.1% of the factors that affect
organizational performance. The conclusion of the study was base on the following; for objective one, there is
a positive significant relationship between system quality and organizational performance. This clearly
denounced the analogy that, there is no significant relationship between system quality and organizational
performance is rejected. Similarly, based on the findings of the study, for objective two, the researcher
concluded that there is insignificant positive relationship between information quality and organizational
performance in the selected NGOs in Juba, South Sudan. This explained the hypothesis that there is no
significant relationship between information quality and organizational performance is accepted. For third
objective, the study concluded that there is a significant positive relationship between system threat and
organizational performance. This submits that the hypothesis that, there is no significant relationship between
system threat and organizational performance is rejected. Finally, for overall effect of accounting information
system on organizational performance, the study found out that accounting information system significantly
affects the organizational performance. Recommendation for the study is that, there is a need to investigate
other factors that affect organizational performance other than accounting information system. This is
because, accounting information system only accounts for almost 22% of the levels of organizational
performance, further accounting information system, have been found to be accurate, reliable but the greatest
threat which is manageable is skilled personnel requirement where comprehensive training for staff before any
one is permitted to use the system. Contribution to knowledge; the study has provided empirical evidence on
the relationship between accounting information system and organizational performance in Juba South Sudan
which was hitherto to existence and it provides a useful basis for NGOs, small and medium enterprise, to
adopt accounting information system for their daily operation and for improvement of their organizational
performances in the Juba, republic of South Sudan.
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CHAPTER ONE:
INTRODUCTION
1.0 Introduction
This chapter presents the background to the study in terms of historical, Theoretical,
conceptual and contextual perspectives,statement of problem, purpose, objectives,
research questions, research hypothesis, and scope of the study, significance of the
study and operational definitions of key terms.
Accounting information systems (AIS) is one information systems that produce many
amounts of data for use by decision makers both within and outside organizations.
Since accounting information is able to measure and present economic events to users
financial statements for judgments and decision makings. American accounting
Association (AAA) address accounting information system (AIS) is one part of
management information system (MIS) that gather, classify, and comply data for
internal and external decision making. Hence, accounting information system has
importance and widely use in accounting profession, Marriot and Marriot, (2000);
Riemenschneider and Mykytyn, (2000); and Ismail, (2007). Accounting manager need
to exploit accounting information for job success of their organizations, Ismail, 2009;
Dastgir et al., (2003). Therefore, job success must be obtaining reliable, relevant and
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timely accounting information for decision-making Kharuddin et al., (2010). In other
words, effectiveness of accounting information system is reliability, relevance, and
timeliness. Information technology (IT) is important for accounting information system
for proving quality information. It is difficult to obtain competitive advantage without
application of accounting information system. However, the antecedents of
effectiveness of accounting information system (AIS) have been made to examine in
this research. The first antecedent is learning organization and the last antecedent is
organizational support.
The 1990’s era, marked by the apparition of the first accounting information system
under what is known as ‘the Windows age’; applications were solid, but only supporting
basic accounting operations.
2000’s era – ‘integration’ and ‘SaaS’ concepts took birth, bringing along more developed
systems that would allow more complex accounting operations and data processing, as
well as concurrent access to files and programs.
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2010 – on-going – ‘Mobile’ accounting era, marked by real-time accounting, financial
dashboards and other mobile applications supporting financial processing and reporting.
The same author outlines the evolution of communication – if the traditional accounting
model was based on e-mail or .ftp files communication, the technological evolution now
allows sharing and concurrent access to data, through virtual platforms provided by
cloud computing technology. Based on the types of accounting services available on the
market, three major categories may be defined:
Hosted solutions: the logical access is remotely performed through the company’s
installed programs; however the data center is physically located in a different place,
managed by a dedicated third party. Infrastructure costs was reduced for the company,
as hardware is administered and maintained by the service provider.
Cloud computing: the service could proven even more cost efficient for companies, as
the data is managed through virtual platforms, and administered by a dedicated third
party, allowing multi-tenancy of services in order to split fixed infrastructure costs
between companies. Traditional accounting practices used to focus on bookkeeping and
financial reporting, having as a final purpose the preparation and presentation of
financial statements. The activities were driven by the need of financial information
users both internal and external to gain a ‘fair view’ of the company. The technological
evolution gave birth in the late 1980s to accounting information systems, used to
incorporate and connect various organizational functions (accounting, asset
management, operations, procurement, human resources, etc.) Ziemba and Oblak,
(2013). Ustasüleyman and Percin (2010) define the accounting information systems as
systems enabling the integration of business processes throughout an organization’,
while Salmeron andLopez (2010) see the accounting information system as a system
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allowing complete integration of information flow from all functional areas in companies
by means of a single database, and accessible through a unified interface and
communication channel’.
The OCAM accounting plan was modified to the OHADA accounting plan and further
study in North African countries, the first Tunisian accounting plan was adopted in
1968, and Morocco published its latest revised accounting plan in 1986. In Lebanon, an
accounting plan similar to the French accounting plan of 1982 was adopted in 1981 as
well. The regulation framework and its present situation in the emerging countries differ
from country to country or region to region. These differences originate from, firstly,
the economic and political differences in the countries, and secondly, the lack of
ministerial ordinances which enables the accounting plan officials in the recipient
countries.
Apart from these circumstances, common factors seen in these countries is that the
French accounting plan of 1947 or 1957 was already adopted and used for tax purposes
before their proper accounting systems were established.It was 1970 when the first
version of the General accounting Plan was drawn up for the West and Central African
countries. It was called the OCAM Accounting Plan named after the regional economic
community, the Organization Commune Africanize eta Mauricienne. This was obviously
the overseas version of the French accounting system set by the French accounting
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standards the kind of ideas adopted and how they were expressed in the regulations,
the OCAM Accounting Plan provides an interesting research subject. For one reason,
only the simplified system, not the whole system used in France, was transported to the
region; the minimum essentials of the French ideas, that is the harmonization between
the national accounts and the enterprise accounts, was considered useful.
Another reason is that the French accounting standards committee members had to
adjust their domestic company laws to the fourth and seventh European Directives, and
they had to study how to revise their own Accounting Plan of 1957. As a result, the idea
of joining company data to national accounts was brought to the francophone
countries, and the enterprise accounting system progressed further in France
afterwards. In the French Accounting Plan of 1957, a funds-flow statement was not
included.
1.1.2 Theoretical perspective
This study has been based on Garbage in Garbage Out Theory, Contingency Theory and
Behavioral Theory.
The Garbage in garbage out Theory postulated by Xu (2003), holds out that accounting
information system output depend on the quality of data, garbage in garbage out. The
researcher used this theory to explore the system threats hindering the application of
accounting information system on organizational performance.
The Contingency Theory of Gordon and Miller (1970), asserts that an accounting
information system should be designed in a flexible manner so as to consider the
environment and organizational structure confronting an organization. Accounting
information systems also need to be adapting to the specific decisions being
considered. In other words, accounting information systems need to be designed within
an adaptive framework.
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The behavioral Theory of Kren and Liao (1988), holds that early behavioral theory
accounting research explored bivariate relations between control system characteristics
(for example; reliance on accounting performance measures or budget participation)
and various criterion variables (e.g., performance or dysfunctional behavior). Behavioral
theory in accounting research evolved rather quickly, however, to more complex
contingency models of the organization with a richer view of the organization and of
individual behavior. The fundamental premise of contingency theory research has been
that organizational structure and control system design is related to organizational
context. Thus, the effects of control system characteristics are moderated by contextual
factors which impact the individual and the organization, (Kren and Liao 1988).
After thorough reviewing of the theories such as Garbage in, garbage out theory, the
contingency theory and the behavioral theory, it is Garbage in garbage out theory
postulated by Xu (2003) that underpinned the topic under investigation because the
quality output of accounting information system depends on quality of data entered into
the system by skilled personnel thus according to Xu (2009) inaccurate and incomplete
data may damage the information generated by the accounting information system for
decision making.
1.1.3 Conceptual perspective
According to (Investopedia), accounting information system is the collection, storage
and processing of financial and accounting data used by internal users to report
information to external users such as investors, creditors and tax authorities. In
managing an organization and implementing an internal control system, the role of
accounting information system is very crucial. Normally, the system will process the
data and transform them into accounting information during input, processing and
output stages that can be used by a variety of users like the internal and external users.
Therefore, if companies are able to adjust their computerized techniques of internal
control mechanism according to accounting information system, they will be able to
ensure the reliability of financial information processing and boost the control measures
of performance of the financial information reliability. When the controls are used
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properly there will be better operating effectiveness and efficiency, which result in
better financial information reliability. Managers at various levels need accounting
information system to make decisions in internal controls Hoitash and Bedard (2009),
Wilkinson etal (2000), the main function of accounting information system is to assign
quantitative value of the past, present, and future economics events.
In the Republic of South Sudan there are many organizations registered and operating
where some have had some hurdleslinks to performance of their organizations.
Although many factors may influence the performance of organization, there can be
little doubts that the role of accounting information systems will be one of the most
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critical determinates of ultimate organizational performance and success in NGOs
operating in Republic of South Sudan.
This study therefore, intends to examine the effect of accounting information system on
organizational performance in selected NGOs in Juba, Republic of South Sudan. The
selected NGOs might have or don’t have any accounting information systems to use
with the view to improve their organization performance.
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1.3.0 The purpose of the research study
The purpose of this research study is to investigate the effects of accounting
information system on organizational performance in selected NGOs in Juba, Republic of
South Sudan.
1.3.1. Specific objectives the research study
i. To examine whether there is a relationship between system quality and
organizational performance in selected NGOs in Juba, South Sudan
ii. To establish whether a relationship exists between information quality and
organizational performance in the selected NGOs in Juba, South Sudan.
iii. To find out if there is a relationship between system threats and
organizational performance in the selected NGOs in Juba, South Sudan.
1.4 Research study questions
I. Is there any relationship between system quality and organizational performance
in the selected NGOs in Juba- South Sudan?
II. Is there any relationship between the information quality generated by the
system and organizational performance in the selected NGOs in Juba south
Sudan?
III. Is there any relationship that exit between system threats and organizational
performance in selected NGOs in Juba South Sudan?
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1.6.0 Scope of the research study
1.6.1. Geographic scope of the study
The study was carried out in some selected NGOs in Juba, South Sudan. The researcher
selected at least Seven (7) NGOs operating in Juba south Sudan where 124
respondents were be selected for the study.
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Accounting information system: refers to the collection, storage and processing of data
or information used by internal users to report information to external users such as
investors, creditors and tax authorities.
System quality: refers to the quality of service provided by the information system unit,
which has been measured using the instrument like, reliability, responsiveness,
assurance, and fast performance.
System threats: refers to the barrier affecting information system operation to produce
desired results.
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CHAPTER TWO
LITERATURE REVIEW
2.0 Introduction
This chapter provides the literature review on accounting information system and
organizational performance and has been sub-divided into theoretical review,
conceptual Framework, review of related studies and research gaps.
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Accounting Information Systems,"(Gordon and Miller, 1976). This paper laid out the
basic framework for considering accounting information systems from a contingency
perspective.
Although extensively studied in the last two decades, contingency theory has been
given relatively little consideration in terms of the factors that influence the accounting
information systems. Few organizations appear to have systematic processes in place
for managing the evolution of their measurement systems and few researchers appear
to have explored two of the main questions:
After thorough reviewing of the following theories such as Garbage in, garbage out
theory, the contingency theory and the behavioral theory, it is Garbage in garbage out
theory postulated by Xu (2003) that underpinned the topic under investigation because
the quality output of accounting information system depends on quality data entered in
to the system by skilled personnel thus according to Xu (2009) inaccurate and
incomplete data may damage the information generated by the accounting information
system for decision making.
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2.2 Conceptual framework
System Quality
- Organizational Goal achievement
Information Quality
- Organizational Efficiency
- Organizational Effectiveness
System Threats
The Framework in figure1. Show the relationship between accounting system and
organizational performance. According to the framework, Accounting information
system independent variables shown were; system quality, information quality and
system Threats and organizational performance indicators includes organizational goal
achievement, organizational efficiency, organizational effectiveness inthe selected NGOs
in Juba, Republic of South Sudan.
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conceptual framework model, researcher reviewed related literature that’s literature
related to the respective specific study objectives of the topic under investigation.
Other researchers indicate that firm performance drops just after the implementation,
taking so many years to realize the benefit from information technology adoptions. In
any accounting information system environment, the qualities of internal controls
adaptation affect operations and management and in turn influence internal control
system. Internal control is run to ensure the achievement of operational goals and
performance. Wilkinson etal (2000), the main function of accounting information system
is to assign quantitative value of the past, present, and future economics events.
Managers at various levels need accounting information systems to make decisions in
internal controls Hoitash.U and Bedard,(2009).
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The study by Topash (2014) also found that the following criteria or indicators are
supposed to be present in any accounting information system for it to be efficient in
any organization which is, cost effectiveness, good documentation, existence of proper
security measures, independent internal and external audit, separation of other
operation from accounting, and effective internal control. According to (Xu 2009),
inaccurate and incomplete data may damage competitiveness of firms. Poor accounting
information system quality may have adverse effect on decision making Huang, Lee,
and Wang (1999). Quality of accounting information system can be evaluated by four
attribute, Accuracy, timeliness, completeness, and consistency (Xu 2003) they
examined critical success factors for accounting information quality , they identified and
interviewed four groups namely (information producers ,information custodians,
information consumers and information managers . Grande et al., (2011) argued that
accounting information system is readily available and using them gives no competitive
advantage for achieving improved results.
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System quality assessment
Data storage and retrieval of information’s: In the bibliography many definitions can be
found about data warehouse/storage: Inmon (1997) says, that data warehouse is a
data collection oriented to a subject, integrated, changeable in time and not volatile, to
provide support to the decision making process. Harjinder and Rao (1996) argue, that
data warehouse/storage is a running process that agglutinates data from
heterogeneous systems, including historic data and external - 28 -data to attend the
necessity of structured queries, analytical reports and decision support.
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competitiveness of firms. They also found out that that input control and competent
employees are important to data quality of accounting information system.
Poor information quality may have adverse effect on decision making (Huang, Lee, and
Wang 1999). Quality of accounting information can be evaluated by four attribute,
Accuracy, timeliness, completeness, and consistency (Xu 2003) they examined critical
success factors for accounting information quality, they identified and interviewed four
groups namely (information producers, information custodians, information consumers
and information managers. they found and suggested that organizational issue, system
and human issue, are very much important to accounting information quality.
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users to comprehend their meaning (IASB, 2008). Understandability is measured using
five items that emphasize the transparency and clearness of the information presented
in annual reports (Jonas and Blanchet, 2000; Iu and Clowes, 2004; Courtis, 2005; IASB,
2006).
The system reliability as quality of accounting information system which always assures
that information is reasonably free from error and bias, is verifiable and faithfully
represents what it purports to represent (FASB, 1980a). In order to be a faithful
representation, information system should maintain an agreement between the
measure and description and the actual phenomenon which it purports to represent. In
order to be verifiable it should be possible to substantiate and confirm the information
independently. Neutrality implies on the one hand that the preparer of information is
not biased towards a predetermined result and on the other that the information is not
reported in such manner that it may unduly influence the decisions of users in a
particular direction. Both the primary qualities of relevance and reliability are
associated with the secondary quality of comparability. This quality of information
requires that transactions and events be measured and reported in a consistent manner
to enable users to compare the results of a company from year to year or with the
results of different companies.
The final enhancing qualitative characteristic defined in the system quality is timeliness.
“Timeliness means having information available to decision makers before it loses its
capacity to influence decisions” (IASB, 2008: 40). Timeliness refers to the time it takes
to reveal the information and is related to decision usefulness in general (IASB, 2008).
When examining the quality of information in annual reports, timeliness is measured
using the natural logarithm of amount of days between year-end and the signature on
the auditors’ report after year end is calculated. Based on the natural logarithm of this
amount of days, each company received a score between 1 and 5.
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Information quality assessment
Information quality is referred to as the capability “of making a difference in the
decisions made by users in their capacity as capital providers” (IASB, 2008: 35).
Drawing on prior literature, information quality is operationalized using four items
referring to predictive and confirmatory value. As discussed earlier, researchers tend to
focus on earnings quality instead of on financial reporting quality. This definition is
limited in scope because it neglects non-financial information and it excludes ‘future’
financial information already available to the users of the annual report, for example on
future transactions (Jonas and Blanchet, 2000; Nichols and Wahlen, 2004).
The author states that “users measure the quality of their data based on the degree of
objectivity versus the degree of judgment used in creating it”. Timeliness is referred to
as how data is out-of-date. A strategic planner may perceive a data record as timely
even if it is years old. The strategic planner might base their decisions on old
information whereas a production manager might only value data that is within the
hour. According to Sedera and Gable (2004), enterprise systems success is dependent
upon attributes within the dimensions of system quality, information quality, individual
impact, and organizational impact. In comparison to Wang and Strong’s quality
Framework, which was illustrated before, Sedera and Gable present the following
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attributes for information quality: Availability, usability, understandability, relevance,
format, and conciseness. Moreover, system accuracy is mentioned to belong to the
category system quality. Decision effectiveness, learning, awareness and recall, as well
as individual productivity are classified into individual impact.
This information is unaffected by age. Incorrect decisions are often the result of
financial decisions that are based on old data. The quantity of information is a serious
issue in evaluating data quality. A study on the use of graphs to aid decisions and a
phenomenon called information overload was once conducted by Chan (2001). The
scholar assumed that processing too much information can lead to making poor
decisions. An experiment was conducted to show whether business managers would
perform differently when treated with different loads of data. One group of subjects
was given information with high load, whereas the other group of subjects was given
information with nominal load. The results demonstrated that business managers under
nominal information load could make higher quality decisions than those under high
information load. This demonstrates that having more information is not necessarily
better, or, in other words, does not necessarily lead to higher decision making
performance. The phenomenon of information overload could be proven in this study
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The information generated by the accounting information system always assures that
information is reasonably free from error and bias, is verifiable and faithfully represents
what it purports to represent (FASB, 1980a). In order to be a faithful representation,
information system should maintain an agreement between the measure and
description and the actual phenomenon which it purports to represent. In order to be
verifiable it should be possible to substantiate and confirm the information
independently. Neutrality implies on the one hand that the preparer of information is
not biased towards a predetermined result and on the other that the information is not
reported in such manner that it may unduly influence the decisions of users in a
particular direction. Both the primary qualities of relevance and reliability are
associated with the secondary quality of comparability. This quality of information
requires that transactions and events be measured and reported in a consistent manner
to enable users to compare the results of a company from year to year or with the
results of different companies.
Since accounting information system security has become one of the major concerns for
information system auditor, Davis (1996) tried to discover the current status of the
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security issue in practice. Davis conducted a survey using the questionnaire, “Threats to
Accounting Information Systems Security Survey” which was adapted from Loch et al.
(1992), in replication of their work. The results of Davis’ survey (1996) indicated that
information systems auditors recognized that different computing environments have
different relative levels of security risks.
The results of Davis’ (2008) study also reported that employees’ accidental entry of
“bad” data and the accidental destruction of data, as well as the introduction of
computer viruses, were considered to be the three top threats in a microcomputer
environment. However, unauthorized access to data and/or system by employees,
accidental entry of “bad” data by employees and poor segregation of information
system duties were rated as the major threats to the minicomputer environment.
Concerning the mainframe computer environment, accidental entry of “bad” data by
employees, natural disaster, and unauthorized access to data and/or system by
employees were perceived as the main threats, while unauthorized access to data
and/or system by both outsider (hackers) and insiders (employees), and technology
advances faster than control practice were said to be the most important threats in
network computer environment.
Ryan and Bordoloi (2005) explored how companies moving from a mainframe to a
client/server environment evaluated and took security measures to protect against
potential security threats. The results of Ryan and Bordoloi’s (2011) study revealed that
the most significant security threats were: accidental destruction of data by employees;
accidental entry of erroneous data by employees; intentional destruction of data by
employees; intentional entry of erroneous data by employees; loss due to inadequate
backups or log files; natural disaster: fire, flood, loss of power, etc; and single point of
failure.
Henry (2010) conducted a survey to determine the nature of the accounting systems
and security in use. The results of Henry’s survey indicated that 80.3 percent of the
24
companies backed-up their accounting systems. 74.4 percent of the companies secured
their accounting system with passwords, but only 42.7 percent utilized protection from
viruses. Physical security and authorization for changes to the system were employed
by less than 40 percent of the respondents. The survey results also showed that only 15
companies used encryption for their accounting data, which was a surprising result,
considering the number of companies utilizing some form of communication hardware.
Almost 45 percent of the sample underwent some sort of audit of data.
Reviewing the nature of security breaches that occurred in different parts of the world,
Dhillon (1999) argued that many of the security losses resulting from computer related
fraud could be avoided if organizations adopted a more pragmatic approach in dealing
with such incidents as well as adopting a balanced approach of security controls which
place equal emphasis on technical, formal and informal interventions to their
computerized systems. The results of Dhillon’s study (1999) suggested that
implementing controls, as identified in a security policy, would indeed deter computer
misuses. Committing computer fraud by insiders is recognized as a severe problem
which could be difficult to prevent especially when it blends with legitimate
transactions.
25
business risks is further intensified as a result of the lack of proper user training. The
findings also reported that ongoing risks differ across applications and across vendor
packages. Finally, the results suggest that major firms use process audit techniques, as
opposed to validation testing (i.e., they do not rely on tests of output) when hired to
provide assurance on the risks for accounting information systems.
Hunton et al. (2005) carried out an experiment study to understand, assess and
examine the extent to which financial auditors and information systems (IS) audit
specialists recognize differences in the nature and unique business and audit risks
associated with accounting information systems, as compared to traditional
manualaccounting systems. The research findings revealed that financial auditors were
significantly less concerned than information system audit specialists with the following
heightened risks of the accounting information system environment in the experimental
case: business interruption, network security, database security, application security,
process interdependency, and overall control risk. Moreover, financial auditors did not
recognize the heightened risks of a seeded control weakness as well as reluctance to
seek.
The importance of more skilled Manpower in the industry cannot be under-rated as they
have the potential of eliminating inefficiencies arising from poorly data entry. Bustani
26
(2000) opine that the quality and availability of skilled workforce is considered an
important factor in the effectiveness of the information communication adoption.
Hence, various research have investigated the existence of unskilled manpower in the
Nigeria industry (Ndibe et al., 2013; Kazaure, 2011; Wogu, 2010). The insufficiency of
technically qualified personnel in the face of increased demand has led to a situation
where the big organizations are considering investing in training and development.
Darren et al. (2012) consider skill shortage to occur when the demands for workers for
a particular occupation is greater than the supply of personnel who are qualified,
available and willing to work under existing market conditions, and if the supply is
greater than demand then there is a surplus.
Organizational performance
According to Daft (2009) Organizational performance refers to the “degree to which an
organization realized its goals”. However, Mondy, (1990) defined it aptly as “the degree
to which an organization produce the intended output” As Daft rightly argued.
Organizations pursue multiple goals, and such goals must be achieved in the face of
competition, limited resources, and disagreement among interest groups. Oguntimehin
(2001) submitted that organizational performance is the ability to produce desire
results. Rational perspectives focus on the achievement of previously set goals and on
output variables such as quality, productivity and efficiency. Open system perspectives
focus on the exchanges with the environment; this includes information processing,
profitability, flexibility and adaptability (Campbell, 2010). Every employee in a company
contributes to organizational performance.
27
However, Lawlor (2012) the rate of commitment may be hampered if the individual
does not find the goal to be important. Hence, in order to successful make a goal
achievable the organizations must exert the importance of the goal on the employees.
Bazerman (2009) suggested that highly specific goals affect the performance levels.
Vague and abstract goals make it difficult for the employees to decide on the type of
performance and quality of performance that the individuals should generate. The goals
should thus be clear in terms of the specifications thereby assigning the actual tasks
that the organization requires the employees to meet. The major focus of the
management of the organization should be on the removal of the ambiguity from within
the goals. For instance, the sale persons are given specific monthly targets that they
have to achieve and the specification of incentive structures that they might get on
achieving more than the monthly targets. According to Sinnema and Robinson (2012)
the numerical targets makes the targets more realistic and highly motivates the
employees to achieve the same. Further depending upon the skills of the employees the
management can enhance the goal challenges and specifications.
According to Vigoda-Gadot and Angert (2007) to encourage high performance levels the
organizations should formulate highly difficult goals. However Simões et al., (2012)
argued that the difficulty level of the goal should depend upon the human skills present
within the organization so that the level is achievable otherwise the goal difficulty can
de motivate the employees and reduce their productivity. Ordonez et al. (2009)
suggests that the individuals have a tendency to act or respond dishonestly in case the
goals become unattainable or difficult compared to their skills. Thus, it is essential for
the organization to set the difficulty levels correctly in order to enhance the
performance levels. For instance, Ford’s goal to gain market share in the international
market forced the company to compromise on the quality standards of the new car
Pinto that resulted in accidental deaths of around 53 consumers. Thus, the example
shows that high standard settings are often detrimental to the success of the
employees and the organization.
28
Organizational efficiency
Avolio, Gilder, and Shleifer (2001) defined efficiency as the optimal use of available
resources in order to achieve value added in the organization, value chain. Thus the
efficiency means the achievement of the goals at the lowest possible cost Abdullah and
Qattani (2007). While other researchers such as Hassani and Kharabsheh (2000)
defined effectiveness as the relationship between achieved goals and planned goals. In
other words, it could be quantified as a ratio to show the effectiveness of an entity.
Hafnawi (2001) stated that the accounting information system has to possess the
following characteristics to be effective and efficient: Accurate, Timely, provide
administration by necessary information to achieve control and evaluation of the
economic activities, Provide administration by necessary information that helps them in
planning, provide administration by feedback, Flexible to suit the environmental
changes.
Organizational effectiveness
Daft (1983) defined organizational effectiveness as the degree to which organization
realized it goals. Oguntimehin (2001) said that organizational effectiveness is the ability
to produce desired result. Wilkinson (2000) noted that an effective accounting
information system performs several key functions such as data collection, data
maintenance, data information accounting systems and knowledge management, data
control including security and information generation. According to Huse and Bowditch
(2009), an organization is effective and efficient when it has the ability to be integrated
and to consider three different perspectives simultaneously: structural design, flow and
human factors. Looking into this further, a literature review by Campbell (2002) found
that more than 30 different criteria were used for the measurement of organizational
Performance, Praeger, (2001). These measurement criteria ranged from specific aspects
of organizational success to a global view. Campbell’s (2011) review also finds some of
the measurement criteria to be inconsistent, in that few studies used multivariate
29
measures of effectiveness and the same criteria were rarely used across studies
Praeger, (1986).
Thus, the successful integration of accounting information system will depend on how
well other factors are efficiently put in place to facilitate its operation. Similar opinion
has been echoed by scholars, for instance, Markus and Pfeffer (2013) asserted that the
successful implementation of accounting systems requires a fit between three factors
such as perception of the organization concerning the situation, the accounting system
must fit when problems are normally solved and the accounting system must fit with
the culture, i.e. the norms and value system that characterize the organization. Grande
30
et al., (2011) argued that IT is readily available and using them gives no competitive
advantage for achieving improved results.
They argued that many firms have invested in information system but they do not
succeed in attaining the established performance goals. This therefore implies that AIS
can only be useful in organizational operations when appropriate factors are put in
place and operated harmoniously.
Kabiru and Abdullahi (2014), asserted that the use of accounting information is relevant
in simplifying issues and in the provision of quality information in the Nigerian banking
industry, the use of AIS has also led to the timely and accurate preparations of reports,
as customers have limitless access to banking service through the aid of internet
banking. The information technology has become a critical business resource because
its absence could result in poor decision and ultimately business failure.
Onaolapo and Odetayo (2012) believe that accounting information system has a
significant effect on organizational effectiveness with a research study carried out in a
selected construction companies in Ibadan Nigeria. The study examined the effect of
accounting information system on organizational effectiveness specifically on quality of
financial report and decision making. Descriptive and inferential statistics tools were
used to analyze the data with the aid of statistical package for social sciences
SPSS.ANOVA was used in testing the hypothesis the results showed accounting
information system has effect on organizational effectiveness. Recommendations were
subsequently made to both the managers of such organizations and government on
how to use the AISS known as ‘contract-plus Financial and project accounting’ package
Information system can enhance performance in finance department.
According to Sajady, Dastgir and Hashem(2008), benefit of AIS can be evaluated by its
impact on improvement of decision making process, quality of accounting information,
performance evaluation,internal controls and facilitating company’s transaction. The
effectiveness of organizational performance depend on the five variables above.
32
CHAPTER THREE
RESEARCH METHODOLOGY
3.0. Introduction
This chapter describes the research methodology used in the study. The research
design, population and sampling technique used in the study. The instruments for the
data collection were also described in detail. Finally, this chapter highlights the ethical
considerations that weretaken into account in conductingresearch study, limitation
factors of research and probably solution to the limitation to the research study.
33
n= N
1+N (e) 2
Where,
n= Sample Population
N= Total Population
1 Statistical Constants
n= N n= 180
1+N (e) 2 1+ (180 (0.05) 2)
n= 180 n= 180
180 N= 1+ (180 X 0.0025) 1+ 0.45
1.45
N = 124 Respondents
Therefore, the 7 NGOs were selected and questionnaires were given out to
124respondents for the study.
The researcher used quantitative approach where random sampling was applied and
structured interviews questionaries’ were distributed to the 7 selected NGOs in Juba –
South Sudan in the following department Finance and Accounting, Logistics and
Procurement, Human resource Department and Program.
34
Management, Logistic management and program from the selected NGOs in Juba,
South Sudan. The names listed were systematically selected to participate in least bias
and ensures generalizability (Sekaran, 2003).
Purposive sampling was used to select the senior and middle level managers because
they were believed to be more knowledgeable about the topic under investigation by
virtue of the positions they held in the organization.
The advantageous side of the Likert Scale is that they are the most universal method
for data collection, therefore they are easily understood. The responses are easily
quantifiable and subjective to computation of some mathematical analysis (Gilbert,
2008). Since it does not require the participant to provide a simple and concrete yes or
no answer, it does not force the participant to take a stand on a particular topic, but
allows them to respond in a degree of agreement; this makes question answering
easier on the respondent. Also, the responses presented accommodate neutral or
undecided feelings of participants. These responses are very easy to code when
35
accumulating data since a single number represents the participant’s response (Gilbert,
2008). Likert scales are also quick, efficient and inexpensive methods for data
collection. They have high versatility and can be sent out through mail, over the
internet, or given in person.
According to (Jamieson, 2004) the disadvantage of using this type of scale however is
that you cannot make statements about some percentage of the population "agreeing"
or "disagreeing" with something. The population is not being described in an absolute
sense. You can only compare answers across groups or across similar samples over
time. Additionally the rankings are dependent on the particular list given.
3.6.1 Validity
Validity refers to the appropriateness of the instrument (Amin, 2005). To ensure
validity, the questionnaire was developed and given to two expert judges from Kampala
International University (KIU) and one expert from NGOs selected in Juba, Republic of
South Sudan that’s Norwegian People’s Aid, Finance and accounting Department in
36
order to score the relevance of each question in providing answers to the study. After
which a content validity index (C.V.I) was computed using the formula:
CVI = Number of Items declared valid by the judges
Total Number of items on the questionnaire
CVI for expert 1: 40/45= 0.9
3.6.2 Reliability
Reliability is a measure of the degree to which a research instrument yields consistent
results or data after repeated trials (Mugenda and Mugenda, 1999). According to Amin
(2005), an instrument is reliable if it produces the same result whenever it is repeatedly
used to measure trait or concept from the same respondents even by other
researchers.
A pre-test was done on 20 of the respondents who were not part of the final study.
Data were coded and entered into the computer.
Cronbach’s Alpha Reliability Coefficient was computed using the Statistical Package for
Social Scientists (SPSS.16.V.) computer program to estimate the reliability of the
questionnaire. According to Sekaran (2003), a coefficient of 0.6 or more implies that
there is a high degree of reliability.
37
Table 3. 1: Cronbach Alpha Reliability Coefficients
Item Reliability Coefficients
System Quality 0.725
Information Quality 0.762
System Threats 0.725
Organizational Performance 0.707
Overall Reliability 0.723
According to Table 3.1, the overall reliability tests for the results was 0.716, indicating
great internal consistence of the responses on the tool. Specifically all the items scored
high reliability results; the responses to the items under accounting information system
which includes (System quality assessment scored 0.725, Information quality
assessment scored 0.762 and system threats assessment scored 0.725 and items
under organization performance scored a reliability coefficient of 0.707, thus the
overall reliability was 0.723. All the items on the questionnaire were above 0.6,
indicating a great internal consistence. The results of the reliability analysis mean that
the items on the tool could be relied on to provide reliable answers to the study
questions as suggested by (Sekaran, 2003).
38
For Section A of the research study which contains demographic questionnaires,
descriptive statistics like frequency counts and percentages were computed to
document the demographic information of the respondents.
For Research objective one, system quality assessment and organizational performance,
object two, information quality assessment and organizational performance and
objective three, system threat and organizational performance in the selected NGOs in
Juba South Sudan were analyzed first by finding the preliminary results where
descriptive statistic of mean and standard deviation tested to know the degree of
effects of the variables and thus can be interpreted as follows:
And finally relationship test was done using Pearson linear coefficient correlation.
Pearson Linear coefficient correlation (PLCC) analysis technique was used to determine
the relationship of each objective one, system quality assessment on organizational
performance, object two, information quality assessment on organizational performance
and three, the system threats assessment on organizational performance in selected
NGOs in Juba, republic of South Sudan. The upper level of statistical significance for
hypothesis testing was at 0.05 level of significance
39
3.7.2 Analysis of qualitative data
Qualitative data were analyzed using content analysis. Responses from key informants
will be grouped into recurrent issues. The recurrent issues which emerged in relation to
each guiding question will be presented in the results, with selected direct quotations
from participants offered as illustrations as suggested by Mugenda and Mugenda
(1999).
I. Voluntarism; the research team ensured that respondents are not coerced or
manipulated into participating in the study. Respondents were told the purpose
of the study and their consent to participate in the study were sought.
II. Objectivity; the research team ensured objectivity when carrying out the
research any attempt to bias results is considered unethical and should therefore
be avoided.
III. Confidentiality; the respondents were also assured of confidentiality and
anonymity. Their names were not written anywhere in the report and the
information given will only be used for academic purposes.
40
IV. Respect; the research team ensured respect for the respondents. Respect was
encompassed respecting the opinion of the respondents including the opinion to
terminate the interview whenever they felt uncomfortable to continue,
questioning style especially for very personal and sensitive questions.
1. Securing key research appointment for the interview may be hard: this is due to
employees at the selected NGOs in Juba, Republic of South Sudan were busy
throughout with an aim of completing and meeting dateline reports to donors.
2. Respondents may not be willing to avail the researcher with the required
information due to negative attitudes, suspiciousness and speculations. Some
respondents may have negative attitude for the study thinking that it put their
jobs at risk if they reveal any unnecessary information.
3. Thus the researcher overcame the above challenges by highlighting the
significance of the study to the selected NGOs in Juba South Sudan and has
helped the respondents know that the study required little time sacrifice from
them. As well, in order to deal with the limitation of unwillingness to provide
data, the researcher ensured that the study respondents understand that
confidentiality was part of the ethical concerns for the research study.
41
CHAPTER FOUR
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
4.0. Introduction
This chapter presents the demographic characteristic of the respondents, and were
analyzed using SPSS 16.V. Descriptive statistics of frequency tables and percentages
analysis of demographic respondents were done, followed by analysis of accounting
information system variables such as (System quality assessment, Information quality
assessment, and system Threat assessment) and organizational performance
measurement in Juba Republic of South Sudan. The researcher presents descriptive
statistic, mean and Standard deviation to do the preliminary analysis and finally Pearson
Linear Coefficient Correlation (PLCC) was used for inferential analysis.
42
4.1.1 Demographic profile of respondents
The demographic profile of respondents were conceptualized in terms of gender,
experience, level of education, department of respondents, organization’s used in this
study and legal names of organizations. The results are shown in tables 4.1 up to 4.6
and figures 4.1 up to 4.2.
Table 4. 1: Names of the Organization that participated in the research
Organizations Frequency Percentage %
Norwegian People's Aid 26 21.%
South Sudan Red Committee 18 14.5%
Action Africa Help International 12 9.7%
Initiative for Peace and Communication Action 19 15.3%
War Child Canada 17 13.7%
Welt Hunger Life 22 17.7%
International Organization For Migration 10 8.1%
Total 124 100.%
Source: Primary Data (2017)
The results in table 4.1 above shows the names of organizations where data were
collected. The results revealed that most of the respondents were from Norwegian
People's Aid with 26 (21%) of the respondents followed by Welt Hunger Life with 22
(17.7%) of the respondents. This was followed by respondents from Initiative for Peace
and Communication Action with 19 (15.3%) and then followed by respondents from
South Sudan Red Committee with 18 (14.5%). Those from War Child Canada were 17
(13.7%) and those from Action Africa Help International with 12 (9.7%) and the least
of the respondents were from International Organization for Migration with 10
respondents making (8.1%). This implies that, generally, most of the respondents were
majorly from international related organizations.
43
Table 4. 2: Showing Legal status of the Organization
Legal Status of Organizations Frequency Valid Percent
National organization 37 29.8%
International organization 77 62.1%
Un - Affiliated organization 10 8.1%
Total 124 100.%
Source: Primary Data (2017)
The results in table 4.2 above shows the legal status of organization’s where data were
collected. The results show that most of the organizations are internationals with 77
(62.1%) followed by national organizations with 37 respondents making (29.8%) and
the least of the respondents were from un-affiliated organizations with 10 (8.1%).
Table 4. 3: Numbers of year’s staff have been working for the organization
Experience in Organization Frequenc Valid
y Percent
Less Than 5 Years 83 66.9%
6 - 10 Years 24 19.4%
11-15 Years 10 8.1%
16 above 7 4.8%
Total 124 100.%
Source: Primary Data (2017)
The results in table 4.3 shows the experience of staff working in the same work setting
but in different organization’s expressed in years. The results shows that 83 of
respondents representing (66.9%) of staff have worked for less than 5 years with the
same organization, followed by those who have worked for 6 – 10 years with 24
(19.4%). Those who have worked for 11-15 years with the same organization were 10
(8.1%) and those with 16 above with 7 (4.8%). Generally, 107 (86.3%) had an
experience of 10 years and below.
44
Table 4. 4: Department of Respondents
Department Frequency Valid Percent
Finance and Accounting 52 41.9%
Logistics and Procurement 25 20.2%
Human Resource Management 21 16.9%
ICT 6 4.8%
Program 20 16.1%
Total 124 100.%
The results in table 4. shows the results concerning the department where the
respondents were from. The results revealed that, most of the respondents were from
finance and accounting with 52 (41.9%) followed by those who were in logistics and
procurement with 25 (20.2%). These were followed up by those from human resource
management with 21 (16.9%), followed by those in program with 20 (16.1%) and the
least were those form ICT department with 6 (4.8%).
45
4.1.2 Extent of Accounting Information System (AIS) and Organizational
Performance in Selected NGOs in Juba, Republic of South Sudan
The extent of AIS in selected NGOs in Juba, Republic of South Sudan was obtained by
using the means and standard deviations of the responses of items under each
construct of AIS, that is system quality, information quality and system threat
assessment as well the dependent variable, which is organizational performance. The
mean responses are shown in tables 4.5 to 4.8. The mean responses were ranked and
the results are shown below.
The result in table 4.5 above reveals the mean responses of items concerning the
extent of System Quality Assessment in Selected NGOs in Juba, Republic of South
46
Sudan. The results reveals that concerning whether respondents regard AIS as a safe
data storage and retrieval, this was ranked the highest under this construct with (mean
= 4.4758, std. dev. = 0.63070) interpreted as very satisfactory. This implies that AIS is
viewed as very good in terms of keeping information safe and retrieval of such
information. Regarding whether AIS is always updated, this was ranked 2nd under this
construct with (mean = 4.3629, std. dev. = 0.84905) interpreted as very satisfactory.
In terms of whether the AIS align to the organizational objectives, the results reveals
that this was ranked the 3rd under this construct with (mean = 4.1532, std. dev. =
0.95462) interpreted as satisfactory. In terms of whether the AIS is users Friendly/
Understandable, this was ranked fourth with (mean = 4.1371, std. dev. = 0.75799)
interpreted as satisfactory. On the other hand, concerning with whether the AIS has
users verifiability, this was ranked fifth with (mean = 4.0403, std. dev. = 0.82046)
interpreted as satisfactory. In terms of whether AIS is reliable in NGOs in Juba, Republic
of South Sudan, this was ranked 6th with (mean = 4.0242, std. dev. = 0.90584)
interpreted as satisfactory. In terms of whether AIS is considered faster, this was
ranked 7th with (mean = 3.8952, std. dev. = 0.96119) interpreted as satisfactory.
Regarding whether the AIS is robust in data processing, this was ranked 8th with (mean
= 3.8790, std. dev. = 1.15887) interpreted as satisfactory. Terms of whether the AIS is
compliance conscious, this was ranked 9th with (mean = 3.8710, std. Dev. = 0.86455)
interpreted as satisfactory. Regarding whether respondents regard AIS capable to do
online Transaction, this was ranked 10th with (mean = 3.8226, std. dev. = 1.18971)
interpreted as satisfactory. The least ranked item under this construct was concerned
with whether AIS is cost effective, with (mean = 3.8065, std. dev. = 1.02551)
interpreted as satisfactory. Overall, the level of system quality assessment was
satisfactory with (mean = 4.042). This implies that generally, the selected NGOs in
Juba, Republic of South Sudan regard AIS as faster, flexible, easy to understand, safe
among others.
47
Table 4. 6: The Extent of Information Quality Assessment in Selected NGOs in
Juba, Republic of South Sudan
Items Mean Std. Ran Interpretation
Dev. k
The AIS produces Accurate Information's 4.4435 .69026 1 Very Satisfactory
The AIS produces Reliable information's 4.2419 .76902 2 Very Satisfactory
The AIS produces relevant Information's 4.1613 1.01523 3 Satisfactory
The AIS produces complete information's 4.0806 .93354 4 Satisfactory
The AIS produces Timeliness Report 3.9677 .89202 5 Satisfactory
The AIS produces up to date information 3.9516 .87285 6 Satisfactory
The AIS produces comparable information's 3.8065 .84273 7 Satisfactory
The AIS produces free virus document 3.2258 1.23525 8 Moderate
The AIS produce Untrue Reports 2.1210 1.13046 9 Unsatisfactory
Mean 3.778 High
Source: Primary Data (2017)
The results in table 4.6 above reveals the mean responses of items regarding
Information Quality Assessment in Selected NGOs in Juba, Republic of South Sudan.
The results reveals that concerning whether AIS produces accurate Information, this
was ranked the highest with (mean = 4.4435, std. dev. = 0.69026) interpreted as very
satisfactory. This means that NGOs in Juba regard accounting information system as to
have the ability to produce accurate information. In terms of whether NGOs regard
accounting information system to produce reliable information, this was ranked 2nd with
(mean = 4.2419, std. dev. = 0.7690) interpreted as very satisfactory. Regarding
whether accounting information system produces relevant information, this was ranked
3rd with (mean = 4.1613, std. dev. = 1.01523) interpreted as satisfactory. In terms of
whether accounting information system produces complete information, this was ranked
4th with (mean = 4.0806, std. dev. = 0.93354) interpreted as satisfactory. In terms of
whether accounting information system produces timeless report, this was ranked was
ranked 5th with (mean = 3.9677, std. dev. = 0.89202) interpreted as satisfactory.
48
Regarding whether NGOs believe that AIS produces up to date information, this was
ranked 6th with (mean = 3.9516, std. dev. = 0.87285) interpreted as satisfactory.
Regarding whether the AIS produces comparable information, this was ranked 7 th with
(mean = 3.8065, std. dev. = 0.84273) interpreted as satisfactory. In terms of whether
NGOs believe that AIS produces free virus document, this was ranked 8 th item under
this construct with (mean = 3.2258, std. dev. = 1.23525) interpreted as moderate. The
last ranked item under this construct, that is information quality was concerned with
whether accounting information system produce Untrue Reports with (mean = 2.1210,
std. dev. = 1.13046) interpreted as unsatisfactory. Overall, the level of information
quality was high satisfactory with (mean = 3.77). This implies that NGOs in Juba,
Republic of South Sudan viewed accounting information system as accurate, reliable,
and able to produce quality and correct information, among others.
49
Table 4. 7: The Extent of System Threat Assessment in Selected NGOs in
Juba, Republic of South Sudan
Items Mean Std. Ran Interpretation
Dev. k
The AIS requires skilled personnel 4.3065 .88508 1 Very Satisfactory
The AIS requires 24/7 internet 4.1694 1.07991 2 Satisfactory
The AIS often experiences System failure 3.0502 .94380 3 Undecided
The AIS Experiences interception of data from 2.6855 1.14314 4 Undecided
remote areas
The AIS experiences unauthorized access into the 2.3710 1.18574 5 Unsatisfactory
system by employees of the organization
The AIS experiences intentional destruction of 2.3548 1.32022 6 Unsatisfactory
data by employees
The AIS users in the organization uses the same 2.3145 1.10701 7 Unsatisfactory
passwords
The AIS experiences untheorized access into the 2.0968 1.06244 8 Unsatisfactory
system by outsiders (Hackers)
The AIS always creates fictious reports 1.9758 .89682 9 Unsatisfactory
Mean 2.812 Undecided
General mean
Source: Primary Data (2017)
The results in table 4.7 above reveals the mean responses of items concerning System
Threat Assessment in Selected NGOs in Juba, Republic of South Sudan. The results
show that in terms of whether AIS requires skilled personnel, this was ranked the
highest with (mean = 4.3065, std. dev. = 0.88508) interpreted as very satisfactory.
This further means accounting information system without skilled human resource is
nothing but wasting of resources. In terms of whether NGOs believe that AIS requires
24/7 internet, this was ranked 2nd under this construct with (mean = 4.1694, std. dev.
= 1.07991) interpreted as satisfactory. Regarding whether AIS often experiences
50
system failure, this was ranked 3rd with (mean = 3.0502, std. dev. = 0.94380)
interpreted as undecided or moderate. Concerning whether AIS experiences
interception of data from remote areas, this was ranked 4 th with (mean = 2.6855, std.
dev. = 1.14314) interpreted as undecided or moderate. In terms of whether AIS
experiences unauthorized access into the system by employees of the organization, this
was ranked 5th with (mean = 2.3710, std. dev. = 1.18574) interpreted as
unsatisfactory. Regarding whether AIS experiences intentional destruction of data by
employees, this was ranked 6th with (mean = 2.3548, std. dev. = 1.32022) interpreted
as unsatisfactory. In terms of whether the AIS users in the organization uses the same
passwords, this was ranked 7th with (mean = 2.3145, sd. Dev. = 1.10701) interpreted
as unsatisfactory. In terms of whether AIS experiences untheorized access into the
system by outsiders (Hackers), this was ranked 8th under this construct, with (mean =
2.0968, std. dev. = 1.06244) interpreted as unsatisfactory. The least ranked item under
this construct was concerned with whether AIS always creates factious reports with
(mean = 1.9758, std. dev. = 0.89682) interpreted as unsatisfactory. Overall, the
generals mean for system threat was (mean = 2.812) interpreted as moderate or
undecided.
51
Table 4. 8: The Extent of Organizational Performance in Selected NGOs in
Juba, Republic of South Sudan
Items Mean Std. Ran Interpreta
Dev. k tion
The Organization achieves effectiveness 4.3306 .64671 1 Very High
The Organization achieves Improvement in 4.3145 .80007 2 Very High
decision making
The Organization achieves efficiency 4.2823 .66943 3 Very High
The Organization achieves Financial Performance 4.2742 .62909 4 Very High
The Organization achieves internal budgetary 4.1855 .97419 5 High
control
The Organization Achieves automated reports 4.0242 .84067 6 High
The Organization realizes improved internal and 4.0000 .68669 7 High
external communication
The Organization realizes employees learning 3.9839 .76492 8 High
knowledge and expertise skills
The Organization Realizes Cost Saving 3.9758 .86920 9 High
The Organization achieves high productivity 3.6935 .88508 10 High
Mean 4.106 High
Source: Primary Data (2017)
The results in table 4.8 are mean responses of items regarding organizational
performance (OP). The results reveal that concerning whether the NGOs achieve
effectiveness, this was ranked the highest with (mean = 4.3306, std. dev. = 0.64671)
interpreted as very high. This implies that organizational are achieving the intended
objectives and goals. Regarding whether NGOs achieve Improvement in decision
making, this was ranked 2nd with (mean = 4.3145, std. dev. = 0.80007) interpreted as
very high. Regarding whether the organization achieve efficiency, this was ranked 3rd
with (mean = 4.2823, std. dev. = 0.66943) interpreted as very high. In terms of
whether organization’s achieve financial performance, this was ranked 4th with (mean =
52
4.2742, std. dev. = 0.62909) interpreted as very high. Regarding whether NGOs
achieve internal budgetary control, this was ranked 5th with (mean = 4.1855, std. dev.
= 0.97419) interpreted as high. Regarding whether NGOs achieve automated reports,
this was ranked 6th with (mean = 4.0242, std. dev. = 0.84067) interpreted as high.
Concerning whether NGOs realizes improved internal and external communication, this
was ranked 7th with (mean = 4.0000, std. dev. = 0.68669) interpreted as high.
Regarding whether NGOs realizes employees learning knowledge and expertise skills,
this was ranked 8th with (mean = 3.9839, std. dev. = 0.76492) interpreted as high. On
the other hand, in terms of whether NGOs realizes cost saving, this was ranked 9 th with
(mean = 3.9758, std. dev. = 0.86920) interpreted as high. In terms of whether NGOs
achieve high productivity, this was ranked the least with (mean = 3.6935, std. dev. =
0.88508) interpreted as high. Overall, the level of OP was high with (mean = 4.106).
Bivariate Analysis
The bivariate analysis was carried out in order to investigate the relationship between
the construct of AIS that is system quality, information quality and system threats and
organizational performance. These investigations were carried out to also achieve the
objectives of the study. The results are shown in sections 4.2.1, 4.2.2 and 4.2.3 below.
4.1.3 Relationship between System quality and Organizational performance
in Selected NGOs in Juba, Republic of South Sudan.
The first objective of the study was to examine whether there is a relationship between
System quality and Organizational performance in Selected NGOs in Juba, Republic of
South Sudan. To achieve this objective, the researcher applied Pearson’s Linear
Correlation Coefficient (PLCC), denoted as r, and used the results to test the null
hypothesis that there is no significant relationship between System quality assessment
and organizational performance in Selected NGOs in Juba, Republic of South Sudan.
The hypothesis was tested at 0.05 level of significance and rejected when sig. value is
greater than 0.005. The results from correlation analysis are shown in table 4.11 below
53
Table 4. 9: Pearson Linear Coefficient Correlations (PLCC) - System quality
assessment and organizational performance in Selected NGOs in Juba, South
Sudan
54
4.1.4 Relationship between information quality assessment and
organizational performance in the selected NGOs in Juba, Republic of South
Sudan
The second objective of the study was to establish whether a relationship exists
between information quality and organizational performance in the selected NGOs in
Juba, Republic of South Sudan. To achieve this objective, the researcher applied
Pearson’s Linear Correlation Coefficient (PLCC), denoted as r, and used the results to
test the null hypothesis that there is no significant relationship between information
quality assessment and organizational performance in the selected NGOs in Juba,
Republic of South Sudan. The hypothesis was tested at 0.05 level of significance and
rejected when sig. value is greater than 0.005. The results from correlation analysis are
shown in table 4.10 below
55
of South Sudan. The results reveal that there was no positive relationship between
information quality assessment and Organizational performance in Selected NGOs in
Juba, Republic of South Sudan with (r = 0.132, sig. value = 0.143 > 0.05). The results
reveals that as information quality assessment and organizational performance moves
in the same direction but the relationship is not big enough (significant). The results
also reveals that the hypothesis that there is no significant relationship between
information quality assessment and organizational performance was accepted since
significance value of 0.143 is greater than 0.05, the standard level of significance.
56
Table 4. 11: Pearson Linear Coefficient Correlation (PLCC) Analysis - system
threats assessment and Organizational performance in Selected NGOs in
Juba, South Sudan
Multivariate Analysis
The multivariate analysis is regarded as the highest level of analysis. This was carried
to achieve objective the overall purpose of the study that required regression analysis.
The multiple regression analysis was carried out to determine independent variables
57
constructs of accounting information system and the dependent variable
wasorganizational performance. The results are shown in section 4.3.1 below
58
System Threat Pearson
.140 .009 1 .261**
Assessment Correlation
Sig. (2-tailed) .121 .922 .003
N 124 124 124 124
Organizational Pearson
.443** .132 .261** 1
Performance Correlation
Measurement Sig. (2-tailed) .000 .143 .003
N 124 124 124 124
**. Correlation is significant at the 0.01 level (2-tailed).
Model Summary
Adjusted R Std. Error of
Model R R Square Square the Estimate
1 .488a .238 .219 .39624
a. Predictors: (Constant), System Threat
Assessment, Information Quality Assessment,
System Quality Assessment
ANOVAb
Sum of Mean
Model Squares Df Square F Sig.
1 Regression 5.894 3 1.965 12.513 .000a
Residual 18.841 120 .157
Total 24.735 123
a. Predictors: (Constant), System Threat Assessment, Information
Quality Assessment, System Quality Assessment
b. Dependent Variable: Organizational Performance
Measurement
59
Coefficients
Unstandardized Standardized
Coefficients Coefficients
Model B Std. Error Beta t Sig.
1 (Constant) 2.692 .326 8.245 .000
System Quality
.258 .052 .431 4.915 .000
Assessment
Information Quality
-.033 .072 -.039 -.454 .651
Assessment
System Threat
.173 .069 .201 2.494 .014
Assessment
a. Dependent Variable: Organizational Performance Measurement
The results in table 4.12 revealed the regression analysis between AIS and
organizational performance. The results revealed that AIS in terms of its constructs
have an overall significant effect on organizational performance (F = 12.513, sig. =
0.000). This is because the significance value (sig. value = 0.000 < 0.05). This implied
that AIS significantly affect organizational performance. The results further shows that
AIS variables (system quality, information quality and system threat) describes
organizational performance by 21.9% (adjusted R square = 0.219). This implied that
other factors such as employee related, among others expounds 78.1% of the other
factors that affect organizational performance. The results further shows that system
quality assessment significantly affect organizational performance with (beta = 0.258, t
= 4.915, sig. = 0.000). The rate of change of organizational performance to change in
system quality is (beta = 0.258). This explains that a unit change in system quality
assessment affects organizational performance by 0.258. The results also reveals that
information quality assessment does not have a significant effect on organizational
performance with (beta = -0.033, t = -0.454, sig. = 0.651). In terms of system threat,
the results reveal that it has a significant effect on organizational performance with
60
(beta = 0.173, t = 2.494, sig. = 0.014). The rate of organizational performance
irrespective of system quality, system threat and information quality is 2.692.
61
CHAPTER FIVE
DISCUSSIONS, CONCLUSIONS AND RECOMMENDATIONS
5.0 Introduction
This chapter presents the demographic characteristic of the respondents, and was
analysis using SPSS 16.V. Descriptive frequency analysis of demographic respondents
was done, followed by analysis of accounting information system variables that includes
(System quality, Information quality and system Threat) and organizational
performance indicators in Juba Republic of South Sudan. The researcher presents used
Descriptive statistic mean and Standard deviation to do the preliminary analysis and
finally Pearson Linear Coefficient Correlation (PLCC). The findings of the study based on
the objectives of the study. The researcher then makes data analysis and interpretation
of the data.
5.1 Discussions
The study was guided by Three objectives, that is to examine whether there is a
relationship between system quality and organizational performance in Selected NGOs
in Juba, Republic of South Sudan, to establish whether a relationship exists between
information quality and organizational performance in the selected NGOs in Juba,
Republic of South Sudan, to find out if there is a relationship between system threats
and organizational performance in the selected NGOs in Juba, Republic of South Sudan
and to evaluate effect of accounting information system on organizational performance
in the selected NGOs in Juba, Republic of South Sudan. The findings are as below.
62
improving, also organizational performance is improving. This also led to the rejection
of the null hypothesis that there is no significant relation between system quality and
organizational performance in Selected NGOs in Juba, Republic of South Sudan.
Emmanuel Khemish Peter (2017) of Initiative for peace and communication action juba,
further expressed that the recent advancement of information technology has made the
accounting field easy where non accountants can be trained on the use the system and
becomes information communication technology accountants professional with little
knowledge of accounting thus at the end the system generates accurate, reliable
information for decision making and improves the internal communication in the
organization.
This aligned with Huber, (1990) agrees that automated accounting information system
aids decision making for management of organizations. Benefits of accounting
information system can be evaluated by its impacts on improvement of decision-making
process, quality of accounting information, performance evaluation, internal controls
and facilitating company’s transactions. Regarding the above five characteristics, the
effectiveness of accounting information system is highly important for all the firms.
Hillary Steven (2017) of South Sudan Red Cross Committee, Said that one of the
greatest threat that the system is experiencing was that it requires skilled personnel to
use because untrained or unskilled personnel will not input data and operate it as
required. Jenike (2017) of Norwegian People’s Aid, said that the accounting information
system they are using requires stable internet for it to operate successful meaning
without stable internet running it will not work. She further stressed other related
threats to system was that it requires skilled personnel that’s why Norwegian people’s
Aid recruits staff who are qualified and trained before using the system to produce
accurate, relevant information that can enhance the organization operation.
This aligns with Darren et al. (2012) posit that as a skill is associated with a particular
task, a person who does not possess such a skill is unlikely to be able to carry out such
task or will be less productive than somebody who does possess this skill. According to
Bustani (2011), the quality and availability of skilled workforce is considered an
important factor towards the effectiveness of any industrial sector. However, various
reports have indicated the existence of shortages and poor quality of manpower in the
Nigerian industries (Dantong et al. 2011; Long et al., 2012a: Long et al., 2012b). Some
reasons attributed for such shortages includes; aging of skilled manpower workers in
the industry, decline in the number of new entrants into skilled trades, poor finding and
ineffective state of information technology education and training / retraining system in
the country. According to (Jalobeanu, 2003), information system that runs online will
indeed become even more accessible, more convenient, and therefore requires constant
internet and speed to enable access to the system for it operation to take place.
64
5.1.4 Effect of accounting information system and organizational
performance in the selected NGOs in Juba, Republic of South Sudan.
To evaluate effect of accounting information system on organizational performance in
the selected NGOs in Juba, Republic of south Sudan. The study found out that the
overall effect of AIS on organizational performance was significant since. The results
further showed that accounting information system (system quality, info ration quality
and system threat) explains organizational performance by 21.9% (adjusted R square =
0.219). The results further showed that system quality assessment significantly
affectsorganizational performance and that information quality assessment does not
have a significant effect on organizational performance and lastly that system threat,
the results reveal that it has a significant effect on organizational performance. The rate
of organizational performance irrespective of system quality, system threat and
information quality.
According to Juma Calvans O. (2017) of war child Canada Juba, he posited that
information’s quality enhances organizational performance because the system
produces accurate, reliable, complete and up to date information which provide the
organization management with automated financial reports on daily basis, weekly and
monthly, improves the decision making process and better internal budgetary control of
resource, and increased productivity has been realized but, all this depends on garbage
in garbage out, meaning for quality of information generated by the accounting
information system, skilled personnel is required to do the data entry into to the
system.
This aligned with (Xu 2009), inaccurate and incomplete data may damage
competitiveness of firms. They also found out that that input control and competent
employees are important to data quality of accounting information system. Poor
information quality may have adverse effect on decision-making (Huang, Lee, and
Wang 1999). Quality of accounting information can be evaluated by four attribute,
Accuracy, timeliness, completeness, and consistency (Xu 2003) they examined critical
success factors for accounting information quality, they identified and interviewed four
65
groups namely (information producers, information custodians, information consumers
and information managers. They found and suggested that organizational issue,
system and human issue, are very much important to accounting information quality.
Considering previous research on dependencies between data quality dimensions,
information systems success, and organizational performance, a big picture can be
drawn. Sedera and Gable (2004) argued that overall productivity of an organization has
an impact on the success of enterprise systems, whereas Fisher et al. (2011: 4)
summarize that data quality in organizations has an influence on productivity.
5.2 Conclusion
The conclusions of the study were based on the findings of the study. Based on the
findings of the study, the researcher made the following conclusions.
Similarly, based on the findings of the study, the researcher also concluded that there is
insignificant positive relationship between information quality and organizational
performance. This implies that the relationship exists and is positive but is not big
enough. This meant the hypothesis that there is no significant relationship between
information quality and organizational performance is accepted.
Again, based on the findings, the study concluded that there is a significant positive
relationship between system threat and organizational performance. This implies that
system threat and organizational Performance move in the same direction. This also
meant that the hypothesis that there is no significant relationship between system
threat and organizational performance is rejected.
66
organizational performance. The combined constructs of AIS significantly affect
organizational performance. However, these constructs considered individually, system
quality and system threat have significant effect on organizational performance while
information quality has insignificant effect on organizational performance.
5.3 Recommendations
Based on the findings, the researcher made the following recommendations.
67
5.4 Areas for Further Research
The researcher thought the following to be the areas that require further research
68
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75
APPENDIX I: QUESTONNAIRE
FOR FINANCE/ACCOUNTING, HUMAN RESOURCE AND LOGISTIC, PROGRAME
DEPARTMENTS
Dear Respondent;
Qn1. The Legal name of the organization you are working with
………………………………………………………………………………………………..
I
OBJECTIVE ONE: SYSTEM QUALITY ASSESSMENT
Please respond to the following statements by indicating the extent to which you agree
or disagree as per the given choices
5 4 3 2 1
disagree
Strongly
Strongly
Disagre
Neutral
Agree
agree
e
SYSTEM QUALITY ASSESSMENT
II
OBJECTIVES TWO: INFORMATION QUALITY ASSESSMENT
Please respond to the following statements by indicating the extent to which you agree
or disagree as per the given choices.
5 4 3 2 1
Disagree
disagree
Strongly
Strongly
Neutral
Agree
agree
INFORMATION QUALITY
III
OBJECTIVE THREE: ACCOUNTING INFORMATION SYSTEM THREATS
Please respond to the following statements by indicating the extent to which you agree
or disagree as per the given choices
5 4 3 2 1
Strongly
Strongly
Disagre
Neutral
disagre
Agree
agree
e
ACCOUNTING INFORMATION SYSTEM THREATS
IV
MEASURING ORGANIZATIONAL PERFORMANCE
Please respond to the following statements by indicating the extent to which you agree
or disagree as per the given choices
5 4 3 2 1
Disagree
disagree
Strongly
Strongly
Neutral
Agree
agree
Measuring Organizational Performance
V
APPENDIX II: INTERVIEW GUIDE
VI
……………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………
c) Intervening Variables (Obstacles of Accounting Information System)
Thank you
VII
APPENDIX III: TRANSMITTAL LETTER FOR THE RESPONDENTS
Dear Sir/Madam,
Greetings!
Yours faithfully
____________________
VIII
APPENDIX IV: CLEARANCE FROM ETHICS COMMITTEE
Date______________
Candidate’s Data
Name_____________________________________________________________
Reg. # ____________________________________________________________
Course ___________________________________________________________
________ Privacy
--------------- Approved
Chairperson ___________________________
Member ____________________________
ix
APPENDIX V:INFORMED CONSENT
I shall be assured of privacy, anonymity and confidentiality and that I will be given the
option to refuse participation and right to withdraw my participation anytime.
I have been informed that the research is voluntary and that the results will be given to
me if I ask for it.
Initials: ____________________________
Date______________________________