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Homework Assignment
1. Tasks about One Sample Test of Hypothesis
1.1.You are the customer service manager of an​ India-based customer contact
center for an international corporation. In the past​ month, the mean waiting time
for customers before their call was passed on to an​ operator, as measured from
the time the customer dialed the number until an operator connected with the​
customer, was 3.6 seconds. You select a random sample of 81 calls. The sample
mean waiting time is 3.74 ​seconds, with a sample standard deviation of 0.9
seconds. At the 0.01 level of​ significance, is there evidence that the population
mean waiting time is different from 3.6 ​seconds? Complete parts (a) through
(d). (Use t-critical values Distribution Table).

(a) State the null and alternative hypotheses.

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Tasks for
Homework Assignment
1. Tasks about One Sample Test of Hypothesis
1.1., continued
(b) Identify the critical​ value(s). The critical​ value(s) is(are)
(c) Determine the test statistic. The test statistic is
(d) Determine a conclusion:

Reject evidence
…………. H0. There is …………………..
Do not reject insufficient evidence

to conclude that the population mean waiting time is different


from 3.6 seconds.

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Tasks for
Homework Assignment
1. Tasks about One Sample Test of Hypothesis

1.2. The Gidget Company makes widgets. If the production process


is working​ properly, it turns out that the widgets are normally
distributed with a mean length of at least 3.4 feet. Larger widgets
can be used or altered but shorter widgets must be scrapped. You
select a sample of 25 ​widgets, and the mean length is 3.28 feet and
the sample standard deviation is 0.21 foot. Do you need to adjust the
production​ equipment? If you test the null hypothesis at the 0.01
level of​ significance, what decision do you make using the critical
value approach to hypothesis​ testing. Complete parts​ (a) through​ (d).
(Use t-critical values Distribution Table).
(a) State the null and alternative hypotheses.

McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
13- 4

Tasks for
Homework Assignment
1. Tasks about One Sample Test of Hypothesis

1.2. (continued)

(b) Determine the test statistic. The test statistic is


(c) Identify the critical​ value. The critical​ value is

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13- 5

Tasks for
Homework Assignment
1. Tasks about One Sample Test of Hypothesis

1.2. (continued)
(d) What is the conclusion for this​ test?
greater reject
Since the test statistic is …….. than the critical​ value, ………….
less do not reject
the null hypothesis and conclude that

sufficient
there is ……………… evidence, you need to adjust the equipment.
unsufficient

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13- 6

Tasks for
Homework Assignment
1. Tasks about One Sample Test of Hypothesis
1.3. It has been estimated that about half of prospective​ on-line customers
select items and then cancel their transactions. Suppose that a company
changed its Web site so that customers could use a​ single-page checkout
process rather than multiple pages. A sample of 800 customers who had
selected their products were provided with the new checkout system. Of these
800 ​customers, 360 cancelled their transactions after they had selected their
products. At the 0.05 level of​ significance, is there evidence that the
population proportion of customers who select products and then cancel their
transaction is less than 0.50 with the new​ system?
Complete parts​ (a) through​ (c) below. (Use z-values Cumulative Normal
Distribution Table).
(a) What are the correct hypotheses to test to determine if the
proportion is​ less?

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13- 7

Tasks for
Homework Assignment
1. Tasks about One Sample Test of Hypothesis
1.3. continued
(b) Calculate the test statistic ZSTAT
(c) What is p-value?
(d) What is the conclusion for this​ test?
Reject
…………. H0 that the proportions are equal.
Do not reject
insufficient
There is ………………evidence to conclude that the population
sufficient
proportion of customers who select products and then cancel their
transaction is less than 0.50 .
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13- 8

Tasks for
Homework Assignment
2. Tasks about 2 Sample Tests of Hypothesis

2.1. Bank A and bank B have each developed an improved


process for serving customers. The waiting period from the
moment a customer enters until he or she reaches the counter
needs to be shortened. A random sample of 10 customers is
selected from each bank and the results (in minutes) are shown
in the accompanying data table. Assuming that the population
variances from both banks are equal, is there evidence of a
difference in the mean waiting time between the two branches?
(Use α=0.01.) Complete parts (a) through (d).Use t-critical
values Distribution Table.

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13- 9

Tasks for
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2. Tasks about 2 Sample Tests of Hypothesis
2.1, continued
Bank A Bank B
2.11 3.78
2.22 4.88
3.28 4.06
3.18 5.05
3.23 5.15
4.13 6.45
4.82 6.46
4.98 7.05
5.43 8.85
5.11 10.64
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Tasks for
Homework Assignment
2. Tasks about 2 Sample Tests of Hypothesis

2.1.(continued)
(a). Determine the hypotheses. Let μ1 be the mean waiting time
of bank A and μ2 be the waiting time of bank B. Choose the
correct answer below.

(b) Find the test statistic tstat :

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Tasks for
Homework Assignment
2. Tasks about 2 Sample Tests of Hypothesis

2.1.(continued)
(c) Find the critical value(s).
(d) Choose the correct conclusion below.
A) Reject H0. There is sufficient evidence that the mean
waiting time between the two branches differ.
B) Reject H0. There is unsufficient evidence that the mean
waiting time between the two branches differ.
C) Do not reject H0. There is sufficient evidence that the mean
waiting time between the two branches differ.
D) Do not reject H0. There is unsufficient evidence that the
mean waiting time between the two branches differ.
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13- 12

Tasks for
Homework Assignment
2. Tasks about 2 Sample Tests of Hypothesis

2.2. Are women more risk averse in the stock market? A sample
of men and women were asked the following question: "If both
the stock market and a stock you owned dropped 25% in three
months, would you buy more shares while the price is low?".
Of 1025 women, 299 said yes. Of 1150 men, 549 said yes.
At the 0.05 level of​ significance, is there evidence that the
proportion of women who would buy more shares while the
price is low is less than the proportion of​ men? Complete parts
(a) and (d) below. (Use z-values Cumulative Normal
Distribution Table).

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13- 13

Tasks for
Homework Assignment
2. Tasks about 2 Sample Tests of Hypothesis

2.2. (continued)
(a) Determine the null and alternative hypotheses. Choose the
correct answer below.

(b) Calculate the test statistic based on the difference


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Tasks for
Homework Assignment
2. Tasks about 2 Sample Tests of Hypothesis

2.2. (continued)
(c) Determine the rejection region. Choose the correct answer
below and fill in any answer boxes in your choice.

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Tasks for
Homework Assignment
2. Tasks about 2 Sample Tests of Hypothesis
2.2. (continued)
(d) Determine a conclusion.
Reject
…………. the null hypothesis.
Do not reject

evidence
There is ………………….. that the proportion of women
insufficient evidence

who would buy more shares while the price is low is less than
the proportion of men.
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.

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