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JOLLIBEE

CORPORATION
Brought to you by Techno Piso Inc.,

MEMBERS:

Carreon, Kimberly

Damalerio, Claire

Malubay, Kimberly

Poblador, Jhonald

Tataro, Vinz

Yanzon, Erica
1.0 EXECUTIVE SUMMARY
Jollibee Foods Corporation’s (“JFC” or the “Company”) core business is the development, operation and
franchising of its quick-service restaurant brands. It offers a wide variety of affordable and delicious dishes and
great tasting food prepared to satisfy customers of all ages and from all walks of life. Jollibee is a Philippine based
company that began with “imitating McDonald’s Operations while capitalizing on its Filipino culture, tastes and
preferences.

Jollibee was founded by Tony Tan and his family with its humble beginnings as an Ice Cream Parlor which
later grew into an emerging global brand. Jollibee Foods Corporation (JFC) is the Philippines’ largest Food Service
business and is continuously expanding its presence in foreign countries. It has a System Wide Sales of P117.9
billion and a Net Income of P5.4 billion in 2014. Jollibee Foods Corporation has grown brands that bring delightful
dining experience to its customers worldwide, “Spreading the joy of eating to everyone.”

Jollibee is a Philippine based company that began with “imitating McDonald’s Operations while capitalizing
on its Filipino culture, tastes and preferences. It aggressively builds a local network in key Philippine cities and was
able to attain a competitive advantage over McDonald’s by doing two things:

• Retaining tight control over operations management, which allowed it to price its menu below its
competitor and

• Having the flexibility and focus to cater the tastes of its local consumers.

2.0.A MARKET ANALYSIS: MARKET STRATEGIES


2.0.A.1 INDUSTRY DESCRIPTION AND OUTLOOK
Jollibee is the largest fast food chain in the Philippines, operating a nationwide network of more than 750
stores. A dominant market leader in the Philippines, Jollibee enjoys the lion’s share of the local market that is more
than all the other multinational brands combined.

JFC has a total store network of 2,951 stores worldwide as of March 31, 2015. In the Philippines, JFC’s store
network totals to 2,335: Jollibee brand 869, Greenwich 216, Chowking 419, Red Ribbon 334, Mang Inasal 452, and
Burger King 45.

And in Abroad, it operates 616 stores: Yonghe King 313, Hong Zhuang Yuan 43, and San Pin Wang, 53, all in
China, Jollibee 123 (USA 32, Vietnam 60, Brunei 12, Saudi Arabia 10, Qatar 3, Kuwait 3, Singapore 2 and Hong
Kong 1), Chowking 47 (US 19, UAE 20, Qatar 5, Oman 2 and Kuwait 1), Red Ribbon US 34 and Jinja Bar US 3.

JFC also has a 50% share in joint ventures for the following stores: Highlands Coffee (Philippines, Vietnam)
77, Pho 24 (Vietnam, Indonesia, Philippines, Cambodia, Macau and Korea) 45, and 12 Sabu (China) 20.
Food quality, service, price-value relationship, store location and ambience, and efficient operations continue
to be critical elements of the Company’s success in the quick-service restaurant industry.

2.0.A.2 TARGET MARGET


Customer satisfaction has always been key to Jollibee’s success. Never losing sight of its goals, Jollibee has
grown to be one of the most recognized and highly preferred brands in the Philippines. Now the market leader
among fast food chains in the Philippines, claiming a market share that totals to more than half of the entire industry.

The Company serves a wide spectrum of costumers from all economic classes. It is not dependent on a
single customer or a few customers. Neither is there single costumer that accounts, for, or will account for, 20% or
more of the company’s sales.

2.0.A.3 MARKET TEST RESULTS


Aggregate market value of the voting stock held by non-affiliates of the Registrant as of December 21, 2014

Total number of outstanding shares 1,066,790,190


Less: Outstanding Shares held by Affiliates 591,091,037
Share held by Non-Affiliates 475,699,153
Average price as of December 31, 2014 Php181,034
Aggregate market value of the voting stock held by 86,263,284,405
Non-Affiliates
Level of Public Float based on information available 42.16%
as of December 31, 2014

2.0.A.4 LEAD TIME

2.0.B.4.1 Product
Jollibee’s growth is due to its delicious menu line-up – like its superior-tasting Chickenjoy, mouth-watering
Yumburger and Champ hamburger, and deliciously satisfying Jollibee Spaghetti that will be served within a
maximum of 5 minutes -ably complemented with creative marketing programs, and efficient manufacturing and
logistics facilities. It is made possible by well-trained teams that work in a culture of integrity and humility, fun and
family-like. Every Jollibee outlet welcomes customers with a clean and warm in-store environment and friendly and
efficient service.
And it is this tried and tested formula of delivering great-tasting food, adherence to world class operating
standards and the universal appeal of the family values the brand represents that are driving the expansion of
Jollibee both locally and in the overseas market.

In 2014, Jollibee went back to the basics and put in significant efforts and investments behind its flagship
products – Chickenjoy, Jolly Spaghetti and Yumburger. Jollibee also launched its new Cheesy Bacon Mushroom
Yum, Garlic Pepper Beef, Ultimate Burger Steak, Amazing Aloha Champ.

2.0.A.4.2 Delivery
Get fresh, complete and affordable meals, anytime, anywhere through the 8-7000 Jollibee Express Delivery
Service. Whether you find yourself stuck indoors or craving for a Jollibee treat, dial 8-7000 and enjoy Jollibee’s
extensive menu of tasty Filipino food.

When hunger strikes you on the road, turn to Jollibee Drive Thru. With the most number of drive thru
outlets in the country, Jollibee awaits hungry motorists wherever they may be. So why stop when the hunger starts?
Get any of you langhap-sarap favorites fast. Anytime, anywhere. For sarap-on-the-go. Mag Jollibee Drive Thru.

2.0.A.4.3 Services
Looking for the best way to make your child’s birthday extra special? Throw a Jolly Kiddie Party! It’ll be
fun. It’ll be enjoyable. It’ll be absolutely memorable. Plan your kids party now!

J o l l i b e e i s a w a k e

hour service allows you to enjoy your Jollibee favorites even in the wee hours of the morning. Sa mga laging gising
na tulad mo, laging gising ang Jollibee para sayo.
Get fresh, complete and affordable meals, anytime, anywhere through 8-7000 Jollibee Express Delivery
Service. Whether you find yourself stuck indoors or craving for a Jollibee treat, dial 8-7000 and enjoy Jollibee’s
extensive menu of tasty Filipino food.

When hunger strikes you on the road, turn to Jollibee Drive Thru. With the most number of drive thru
outlets in the country, Jollibee awaits hungry motorists wherever they may be. So why stop when hunger starts? Get
any of your Langhap-Sarap favorites fast. Anytime, anywhere. For sarap-on-the-go, mag Jollibee Drive Thru.
2.0.4.A.4 Jollibee Mini Managers Camp
The Mini Managers camp is a 6-day workshop exclusive to Jolly Kiddie Club (JKC) members, best suited
for kids ages 4-7 years old.

It aims to impart the importance of hard work, good values, leadership, and responsibility through various
fun learning activities for the kid participants. As a bonus, they also get to interact with other kids and meet new
friends!

Camp activities include exposure to Jollibee values, exposure to Jollibee store practices, Storytelling,
Drawing, Arts and crafts, Burger making and dancing.

If your child is not yet a Jolly Kiddie Club (JKC) member, you just need to purchase a JKC Happy Plus
card at a Jolly Kiddie Club store, and register your child for P100 and If your child is an existing JKC member, you
may register your child for the Mini Managers Camp for P575 at any participating Jollibee store.
2.0.B MARKET ANALYSIS: Competitive
analysis

2.O.B.1 Strengths
The company responds by observing stringent guidelines, processes and procedures in its FSC, conducting
regular and spot audits to ensure that FSC standards are maintained not only in stores but also in commissaries. The
company has likewise instituted a system of incentives to reward excellent performances in terms of FSC by stores.
While the opportunity by the company’s competitive edge includes strict adherence to its policy of maintaining a
high standard in food quality, reasonable prices, and excellent services and cleanliness in its store.

2.0.B.2 Weaknesses
There is a claim for damages amounting to Php 5.3 Million arising from various illnesses allegedly suffered by the
children of the plaintiffs after dining at the Jollibee Crossroads Arcade, a franchised store owned and operated by
GREAT FOOD CORP.

2.0.B.3 Roadblock
The company has threats that has eventually competes with the quick service restaurant industry. Taking
the Jollibee group in its entirely competition includes: McDonald's, Wendy’s, KFC and other burger, pizza and pasta
chains. Chinese fast food restaurants, grilled chicken Filipino restaurants and bakeshops.

3.0 COMPANY DESCRIPTION


JOLLIBBE FOODS CORFORATION (“JFC” or the “Company”) was incorporated on January 11, 1978. Its
principal business is the development, operation and franchising of quick-service restaurants under the trade name
“Jollibee. In the Philippines, the company has, as subsidiaries, FRESH N’ FAMOUS FOODS INC., which develops,
operates and franchises quick-service restaurants under the trade names “Chowking” and “Greenwich”, RED
RIBBON BAKESHOP, INC. (through RRB HOLDINGS, INC), which develops, operates and franchises
restaurants under the “Red Ribbon” trade name, MANG INASAL PHILS., INC. (of which the company owns 70%),
which develops, operates and franchises restaurants under the “Mang Inasal” trade name, and PERF
RESTAURANTS INC., (through holding companies, of which the company owns 54%) which franchises
restaurants under the “Burger King” trademark in the Philippines. The Company also has subsidiaries and affiliates
which develops and operates its international brands “Yonghe King,” “Hong Zhuang Yuan,” “San Ping Wang,”
brands under the Super Foods Group (including Highlands Coffee and Pho 24) and “12 Hotpot.
4.0 OPERATIONS & MANAGEMENT PLAN/MANAGEMENT AND ORGANIZATION
Retailed products are caught from different suppliers ( San Miguel Foods, Inc.
Coca-cola bottlers Philippines Inc. Del Monte PhilippinesNestle Professionals
Nestle center)

then, processing of products will be issued with the use of different advanced
machinery in the JFC Corporation
(frying, grilling, repacking)

The employees that were based on the kitchen will eventually do the garnishing
of products that will make the JFC products look appetizing for the costumers.

The cashiers will get the order of every costumers and ready the food that is
going to be served in the counter.

The consumers can also avail products through the cahier's counter, drive
through or delivery.

There are JFC Employees which are called staffs and crews who are positiones
in cleaning the consumer's table once it has finished his meal and finally get out
of the Jollibee's restaurant.
4.0 MARKETING SALES MANAGEMENT
Credit risk is the risk that a customer or counterparty fails to fulfill its contractual obligations to the
Company. This includes risk of non-payment by borrowers and issuers, failed settlement of transactions and default
on outstanding contracts. The Company has no significant concentration of credit risk with counterparty. Its
franchisee profile is such that no single franchisee accounts for more than 5% of its total system wide sales. The
Company has a strict credit policy. Its credit transactions are with franchisees that have gone through rigorous
screening before granting them the franchise. The credit terms are very short, while deposits and advance payments
are also required before rendering the service or delivering the goods, thus, mitigating the possibility of non-
collection. In cases of non-collection, defaults of the debtors are not tolerated; the exposure is contained the moment
a default occurs and transactions that will increase the Company’s exposure are not permitted.

The Capital management includes equity attributable to equity holders of the Parent Company. The primary

objective of the company’s capital management is to ensure that it maintains a strong credit rating and healthy
capital ratios in order to support its business and maximize shareholder value. The Company has sufficient
capitalization. The Company generates cash flows from operations sufficient to finance its organic growth. It
declares cash dividends representing about one-third of its consolidated net income, a ratio that would still leave
some additional cash for future acquisitions. If needed, the Company would borrow money for acquisitions of new
businesses.

On Liquidity Risks, the Company’s exposure to liquidity risk refers to the risk that its financial liabilities
are not serviced in a timely manner and that its working capital requirements and planned capital expenditures are
not met. To manage this exposure and to ensure sufficient liquidity levels, the Company closely monitors its cash
flows. On a weekly basis, the Company’s Cash and Banking Team monitors its collections, expenditures and any
excess/deficiency in the working capital requirements, by preparing cash position reports that present actual and
projected cash flows for the subsequent week. Cash outflows resulting from major expenditures are planned so that
money market placements are available in time with the planned major expenditure. In addition, the Company has
short-term cash deposits and has available credit lines with accredited banking institutions, in case there is a sudden
deficiency. The Company maintains a level of cash and cash equivalents deemed sufficient to finance the operations.

5.0 PRODUCT AND SERVICE LINE/DESIGN & DEVELOPMENT PLAN


Jollibee’s growth is due to its delicious menu line-up – like its superior-tasting Chickenjoy, mouth-watering
Yumburger and Champ hamburger, and deliciously satisfying Jollibee Spaghetti -ably complemented with creative
marketing programs, and efficient manufacturing and logistics facilities. It is made possible by well-trained teams
that work in a culture of integrity and humility, fun and family-like. Every Jollibee outlet welcomes customers with
a clean and warm in-store environment and friendly and efficient service.

Jollibee's core product is its fried chicken, which is branded as Chickenjoy which was first introduced in
1980. Before the Chickenjoy, the Yum Burger was originally Jollibee's primary product which was introduced in
1978. Jollibee began serving spaghetti in 1979 and the palabok in 1982. Fries were introduced along with the
Chickenjoy in 1980. A bigger version of the fast food's Yum Burger, the Champ was launched in 1984. The fast
food also serves Jolly Twirl, a soft-served ice cream launched in 1988.

And it is this tried and tested formula of delivering great-tasting food, adherence to world class operating
standards and the universal appeal of the family values the brand represents that are driving the expansion of
Jollibee both locally and in the overseas market.
7.0 UNIQUE SELLING PROPOSITION AND COMPETITIVE ADVANTAGES
7.0 1 Mascots

Jollibee, a large bee mascot dressed in a blazer, shirt, and chef's hat introduced by the brand in 1980.The
mascot Jollibee was designed to epitomize Filipino optimism. Tony Tan, chairman and founder has compared the
mascot's character to the Filipino working folk reasoning that the bee "hops around and produces sweet things for

life, and is happy even though it is busy"

In the Jollitown, On April 13, 2008, a children's television program called Jollitown was launched. The
timing was chosen to highlight Jollibee's 30th anniversary. Jollibee and his friends: Yum the scientist, Twirlie the
star performer, Hetty the cheerleader and Popo the gym coach are the stars of the show, which airs Sundays,
9:30 a.m. or 8:00 on GMA Network On July 17, 2011, Jollitown moved to ABS-CBN for its 4th and 5th season
every Sunday at 9 am (every Sunday). On July 20, 2013, the show moved back to GMA Network for The Jollitown
Kids Show or Jollitown Season 6 until it ended on October 12,
which spanned for almost 5 years.
7.0.2 Advertisements and Billboards

As the Jollibee is becoming the country’s leading fast-food chain and one of the nation’s biggest
advertisers, is a major sponsor of Ad Summit Pilipinas (ASP) 2018. Themed "DIY Your ROI," this year's gathering
of 3,000 advertising and marketing practitioners will be held from March 7 to 10 at the Subic Bay Exhibition and
Convention Center. The Ad Summit takes a closer look at the various impacts of one's creative work and urges
creatives to take a look at how advertising and marketing can be used to create, not only financial but social impact
as well.
Campaign Spotlight: McCann World group Philippines' introduced the 'Kwentong Jollibee: Homecoming' digs deeper into
80s love story  Leave it to Jollibee to pull at your heartstrings right on time for Valentine's Day. Revisiting last year's
viral #Kwentong Jollibee video titled 'Crush,' McCann World group Philippines delves further into the story of the
couple in the 1980s.

7.0.3 Flyers or Coupons


Jollibee has available flyers located on the counter area or in the tables available at any Jollibee branch and
establishments or to be put on a tray as you claim your order. Also, cashiers give their dear consumers some
coupons that will help lessen their charges if avail on their products. It will give them 30-50% discount on a certain
meal or beverages.

7.0.4 Packaging

Jollibee has a great advantage


in the differentiation of their
company to other competitors. The
red packaging attracts and appetize
the costumers in opening it. While,
trending movies and cartoons also helps them to caught kids and eat their food with their favorite Marvel character.
7.0.4 Discounts
Free food for points in earning happy points when you use your card and use the points to get free food!
Every P 50 food purchase earns your one happy point. One happy point is equal to one (1) peso.

Also, it gives Monthly Cash Winners, just register and reload your happy plus card for a chance to win up
to P 100,000 every month! The more you reload, the more raffle entries you get.

P 100 = 1 raffle entry

P 300 = 5 raffle entries

P 500 = 10 raffle entries

P 1000 = 25 raffle entries

And lastly, Fast Cashless Payments No need for cash or wait for change. Just tap the happy plus card to pay
for your food. When you run out of load, simply reload your card for a minimum of P 100.
8.0 REQUEST FOR FUNDING

8.0.1 Enterprise Risk Management


The Company and its subsidiaries are all in the quick-service restaurant sector. Quick-service restaurants like
those maintained by the Company are expected to maintain high quality in terms of food, service and cleanliness
(“FSC”). 

8.0.2 Financial Risk Management

The main risks arising from these financial instruments are credit risk and liquidity risk. The Company does not
engage in any long-term debt and foreign currency-denominated transactions that may cause exposure to interest
rate risk and foreign currency risk, respectively.
The
ROYALTY, FRANCHISE FEES AND OTHERS Jollibee has
existing
Service fees
royalty and
franchise
Rent income
agreements

Franchise fees with


independent
Royalty fees franchises
for the
0 1,000,000,000 2,000,000,000 3,000,000,000 4,000,000,000 5,000,000,000
lotter to
2014 2013 2012
operate
quick service restaurant outlets under the Jollibee, Chowking, Greenwich and Red Ribbon, Mang Inasal, Yong he
King and Hong Zhuang Yuan concepts and trade names in consideration thereof, the franchise says agree to pay
franchise fees and mostly royalty fees equivalent to a certain percentage of the franchise says net sales. The
franchise says also reimburse the Jollibee group a share in the network advertising and promotional activities based
on certain percentages of the formers net sales.
Others 454730588 368872079
Entertainment and Recreation 12216801 10286769
Communication 26367060 23181075
Taxes and Liscenses 65115253 66976926
Transportation and Travel 71122326 55728017
Security and Janitorial 137237520 122883562
Repairs and Maintenance 168273467 163079156
Professional and Service fees 465767669 468723944
Supplies 536190450 475232360
Depreciation and Amortization 669888814 566108846
Contracted Services 680490030 491813800
Freight 972372070 808668607
Rent 1011084415 927389551
Electricity and Utilities 1064335371 981270118
Pension Expense 50782088 47418235
Salaries and Wages 2122704585 2024332689
Personnel Expenses
Cost of Inventories 22838315098 20647473992

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

2014 2013

This 2013-2014 account consists of controllable and non-controllable fees as follows:

The Income taxes of the “JFC” or Jollibee Foods Corporation are stated as follows:

Chart Title
1,000,000,000
900,000,000
800,000,000
700,000,000
600,000,000
500,000,000
400,000,000
300,000,000
200,000,000
100,000,000
0
Royalty and Interest Income With itemized With Optional Dividend Income
Franchise fee deduction Standard
Income deduction

2014 2013 2012


The “JFC” or Jollibee Foods Corporation have registered their company name and logo with the following
respective brands.
9.0 APPENDIX
The following inclusions are the set of documents that was registered in the year 2014 to the government branch
namely the SECURITIES AND EXCHANGE COMMISION.

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