Central Investigation & Security Services Ltd.

An ISO Certified Company

Head Office: 405, Cosmos Plaza, D N Nagar, Andheri (W), Mumbai -400058. |022.6529.9664 | sales@cissindia.co.in
Branch Office: 1/1-A Hazra Road, Kolkata 700026. | 033.2474.6075 |satyajit.roy@cissindia.co.in | www.cissindia.co.in

QUALITY AND SERVICE STANDARDS

COMPANY DETAILS

COMPANY NAME : CENTRAL INVESTIGATION & SECURITY SERVICES LIMITED
CORPORATE OFFICE : 405, Cosmos Plaza, J.P. Road, Andheri(W), Mumbai 400058
WEBSITE : www.cissindia.co.in
REGIONAL OFFICE (EAST) : 1/1-A, Hazra Road, Kolkata 700027.
TELE : 033-24746075
E-MAIL : satyajit.roy@cissindia.com,

SERVICES PROVIDED TO CLIENTS
• Security Vulnerability Assessment and Survey.
• Smartly Uniformed and Trained Armed and Unarmed Guards.
• Training on Industrial Safety, Fire Prevention and Fire Fighting, First Aid etc.
• Electronic Security Measures.

ORGANIZATIONAL KEY STRENGTHS
• CISS Ltd. is a Zero litigation company.
• It has no IR issues.
• It is a completely non-unionized company.
• It is one of the financially robust Security Solutions Company in India.
• 30 years of domain expertise in the security industry.
• 35 branches and 6 Regional offices all over India, a truly pan India company.
• CISS has professional canine-squad for anti-sabotage checks.
• Consultative training initiatives (content based learning for all employees and clients)

RECRUITMENT AND TRAINING
• Background Checks Prior Selection
• As per State verification laws and procedures in conjunction with police.
• Internal Security Department of Senior Police officers and PR Professionals.
• Capability of in house background check of employees as per requirement from Clients•
• Stringent Selection Parameters
• Minimum Educational Qualification for recruitment of Security Guards is class 12th pass
• Specially designed written test to judge the IQ level of the individual
• Physical fitness test
• Medical examination by in house doctor
• Police verification and our own strict vetting procedure

 Central Investigation & Security Services Ltd.
An ISO Certified Company

Head Office: 405, Cosmos Plaza, D N Nagar, Andheri (W), Mumbai -400058. |022.6529.9664 | sales@cissindia.co.in
Branch Office: 1/1-A Hazra Road, Kolkata 700026. | 033.2474.6075 |satyajit.roy@cissindia.co.in | www.cissindia.co.in

TRAINING CENTERS (Affiliated to Security Sector Skills Development Council)
Training Courses and Syllabus as prescribed and regulated under PMKY and PSARA 2005 and under
the ambit (as applicable) of State Security Board, Department of Education & Training and/or Home
Department

Training Centers Pan India Requirements including East/Kolkata Region
• Ahmadabad, Gujarat
• Nasik, Maharashtra
• Hosur, Tamil Nadu
• Roorkee, Uttrakhand
• Jodhpur, Rajasthan
• Indore, Madhya Pradesh

Kolkata: Local and immediate requirements are met by Ex Police/Defense Trained Trainers at our
fully equipped Training Class room at Branch Office Kolkata.

OPERATIONS

Statutory Compliance
• Compliance to the core
• Breakups are as per statutory bodies.
• Beyond Minimum Wages in certain states.

National Information & Command Center (NICC)
• This information center sends news alerts through mail and short messaging service.
• Inform all our customers of the scenario in advance, enabling them to take timely decisions
towards Safety and Security.
• Provides important updates with regards to Local and global news inputs to clients through
CISS City Alerts
• Provides control rooms at branch level

Risk Management
• Analyses of VP's and also other vulnerable activities.
• Business and Premises vulnerabilities.
• Inclusion of remedies in the initial audit, once LOI is issued.
• Remedial/Preventive plans and implementation if required.
• Periodical assessment and audit reports.
• Inclusion of experts if required.
• Panel of experts exist.
• Training if required for the staff also.
• Customized training as an add on

 Central Investigation & Security Services Ltd.
An ISO Certified Company

Head Office: 405, Cosmos Plaza, D N Nagar, Andheri (W), Mumbai -400058. |022.6529.9664 | sales@cissindia.co.in
Branch Office: 1/1-A Hazra Road, Kolkata 700026. | 033.2474.6075 |satyajit.roy@cissindia.co.in | www.cissindia.co.in

Supervision and Emergency Response

• Fully operational control room at all branches 24/7.
• Response teams equipped with know how to handle exigencies.
• With wireless connectivity.
• Backed by the internal security teams of Police and PR managers.
• Capability of EMS/Trauma handling, and also accident relief.
• Capability of providing Ambulances.
• Capability of sanitization activity with Sniffer and DFMD’s.
• Mock Drills designed to check on alertness of guards

Management and Quality Standards and Policy Directives
• Physical Security part of BS-7799 (27001 & SAS 70)
• Material Movement is designed as per BS- 7799
• Certified Auditor from BSI as part of Training Academy
• ISO 9001:2008 Quality Management System
• ISO 14001:2004 Environmental Management System
• OHSAS 18000:2007 Occupational Health and Safety Management Systems

Corporate Associations & Industry Memberships
• APDI
• WAD
• CAPSI
• SAI
o Association of Private Detectives & Investigators, India - World Association of
Detectives
o Central Association of Private Security Industry
o Security Association of India
• ACPI
• HELIK Advisory - Premier Organization in Forensic & Allied Sciences, Mumbai
• IISSM - International Institute of Safety 7 Security management
• SAG - Security Association of Gujarat

Business Continuity Plan
• Well defined BCP
• Alternate offices/Interstate capabilities exist.
• Resource centers exist in various states.
• Keen and continuous watch on IR issues.
• Manpower pools and capability of movement in case of IR issues/ mass absenteeism
• Capability to help clients with their BCP exists.