Remote IT Infrastructure Operations and Management

Remote IT Infrastructure Operations
and Management
Introduction of candidates
October 19, 2018 2

Logistics
October 19, 2018 3

The cone of learning
October 19, 2018 4

Mentality
October 19, 2018 5

Expectation
October 19, 2018 6

Road map
a. Overview of Passive •Energy i.e. Power/Electrical Equipment, Generator, UPS, Battery

•Rack, Area or Architecture, Cooling, Fire Protection, Safety i.e. CCTV, Access Control
IT Infrastructure •Documentation
b. Overview of Passive •Telecom Equipment

•Specification, Requirement
•Hardware
c. Overview of Systems •Application of Operating System, Utility System Software
•Documentation
•IT Infrastructure
d. Troubleshooting •Network
•Operating System, Utility System Software
•IT Standard Operating Procedure (SOP)

e. Process & Procedure •Reporting
•Communication
October 19, 2018 7

Attitude
October 19, 2018 8

Day-01
Information Technology Infrastructure
October 19, 2018 10

Remote infrastructure management (RIM)
Remote infrastructure management (RIM) is the process of monitoring and
managing IT infrastructure (datacenter, networks, email, devices, storage, ERP, OS,
security, servers, support, database, applications, telephony, and services) from a
remote location with the ability to perform remedial actions to enable continuous
availability. With RIM, an administrator needs to make on-site repairs only when
hardware fails.
October 19, 2018 11

Why remote infrastructure management?
Centralized IT infrastructure management offers greater coordination and ease of
maintenance, and helps make IT as an enabler of innovation. Benefits include cost
savings, improved availability, reduced risk, and increased productivity, flexibility,
and efficiency. Outsourcing RIM processes to remote infrastructure management
providers lets enterprises concentrate on core business and meet growing
business requirements without inflating the IT budget.
Remote infrastructure management (RIM) is the remote management of

information technology (IT) infrastructure. This can include the management of
computer hardware and software, such as workstations (desktops, laptops,
notebooks, etc.), servers, network devices, storage devices, IT security devices, etc.
of a company.
October 19, 2018 12

Energy/Power
Power from source to destination
October 19, 2018 14

In the Building, Redundancy options
October 19, 2018 15

Function of the ATS - Automatic Transfer Switch
October 19, 2018 16

Function of the STS - Static Transfer Switch
October 19, 2018 17

Three phase power cabling
October 19, 2018 18

Three phase / single phase usage
October 19, 2018 19

Proper power cable routing
October 19, 2018 20

Rack power distribution – dual feed
October 19, 2018 21

Dual power sources
October 19, 2018 22

Dual power sources (contd.)
October 19, 2018 23

Low availability
October 19, 2018 24

Slightly better availability
October 19, 2018 25

Improved availability
October 19, 2018 26

High-availability (example A)
October 19, 2018 27

High-availability (example B)
October 19, 2018 28

Cabling or busbar trunking
October 19, 2018 29

Cabling or busbar trunking (contd.)
October 19, 2018 30

October 19, 2018 31

October 19, 2018 32

Cable distribution methods
October 19, 2018 33

Grounding in the data centre
October 19, 2018 34

Grounding in the data centre (contd.)
October 19, 2018 35

Grounding in the data centre (contd.)
October 19, 2018 36

CMN – Common mode noise
October 19, 2018 37

CMN – Common mode noise (contd.)
October 19, 2018 38

Time for a break
October 19, 2018 39

Generator sets
Generator sets
October 19, 2018 41

Generator sets (contd.)
October 19, 2018 42

UPS
UPS – uninterrupted power supply technology
October 19, 2018 44

Battery
Main battery technology for ups
October 19, 2018 46

Flooded cells
October 19, 2018 47

SLA / VRLA
October 19, 2018 48

SLA / VRLA (contd.)
October 19, 2018 49

Nickel cadmium
October 19, 2018 50

Thermographic Scanning
Thermographic scanning
October 19, 2018 52

Thermo graphic scanning (contd.)
October 19, 2018 53

Electromagnetic Field
Electromagnetic spectrum
October 19, 2018 55

Electric and magnetic fields
October 19, 2018 56

Electric and magnetic fields (contd.)
October 19, 2018 57

What causes EMF ?
October 19, 2018 58

What causes EMF ? (contd.)
October 19, 2018 59

What causes EMF ? (contd.)
October 19, 2018 60

EMF – effects on integrated circuits
October 19, 2018 61

Rack / Cabinet
Type of rack and standards
October 19, 2018 63

Security system of rack
October 19, 2018 64

Power connectivity of rack
October 19, 2018 65

Power connectivity of rack
October 19, 2018 66

Additional consideration
October 19, 2018 67

Q. & A.
Review Day-01
Day-02
Mechanical/Cooling
Data centre cooling
October 19, 2018 72

Recommended Temperature/Humidity
October 19, 2018 73

Cooling capacity
October 19, 2018 74

Sensible or latent heat
October 19, 2018 75

Cooling Systems
October 19, 2018 76

Cooling Systems (contd.)
October 19, 2018 77

Basic principle of Air Conditioning
October 19, 2018 78

Air-Conditioning: Air-cooled, Self-Contained
October 19, 2018 79

Air-Conditioning: Air-cooled, Split System (DX)
October 19, 2018 80

Air-Conditioning: Fluid-Cooled (Glycol)
October 19, 2018 81

Air-Conditioning: Water Cooled
October 19, 2018 82

Air-Conditioning: Chilled Water
October 19, 2018 83

Top flow or down flow
October 19, 2018 84

Principle of Raised Floor Design
October 19, 2018 85

Principle of Raised Floor Design (contd.)
October 19, 2018 86

Hot and cold – aisle setup
October 19, 2018 87

Hot and cold – aisle setup with suspended ceiling
October 19, 2018 88

Air conditioning positioning
October 19, 2018 89

Placement of equipment in rack
October 19, 2018 90

Non-raised floor cooling options: Overhead Duct
October 19, 2018 91

High density cooling: Air duct fan
October 19, 2018 92

Hot aisle or cold aisle containment
October 19, 2018 93

Hot aisle vs cold aisle containment (contd.)
October 19, 2018 94

Hot aisle vs cold aisle containment (contd.)
October 19, 2018 95

Cold aisle containment
October 19, 2018 96

Time for a break
October 19, 2018 97

Fire protection & safety
Fire protection and safety
October 19, 2018 99

Requirements for Data Centre fire suppression
October 19, 2018 100

Standards
October 19, 2018 101

Fire Detection systems
October 19, 2018 102

Fire Detection systems (contd.)
October 19, 2018 103

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October 19, 2018 105

October 19, 2018 106

October 19, 2018 107

October 19, 2018 108

October 19, 2018 109

October 19, 2018 110

Best practices for fire suppression systems
October 19, 2018 111

Handheld extinguishers
October 19, 2018 112

Handheld extinguishers (contd.)
October 19, 2018 113

Signage and safety
October 19, 2018 114

Regulatory requirements / Best practice
October 19, 2018 115

Security & Safety
Physical Security
October 19, 2018 117

Door / Access Controls
October 19, 2018 118

Security within the Data Centre
October 19, 2018 119

Fire safety
October 19, 2018 120

Essential signage
October 19, 2018 121

Documentation
Documentation
October 19, 2018 123

Documentation (contd.)
October 19, 2018 124

Q. & A.
Review on Course Module- a
Day- 01 & 02
Road Map
a. Overview of Passive •Energy i.e. Power/Electrical Equipment, Generator, UPS, Battery

•Rack, Area or Architecture, Cooling, Fire Protection, Safety i.e. CCTV, Access Control
b. Overview of Passive •Telecom Equipment

•Specification, Requirement
•Hardware
c. Overview of Systems •Application of Operating System, Utility System Software
•Documentation
•IT Infrastructure
d. Troubleshooting •Network
•Operating System, Utility System Software
•IT Standard Operating Procedure (SOP)

e. Process & Procedure •Reporting
•Communication
October 19, 2018 127

Agenda on Course Module – c & d
• Utility System Software and Application - VMware

Workstation
• Operating System – Linux CentOS v6.10 and v7.5.1804

Overview of Systems
and Troubleshooting • NMS – CactiEZ v0.7, Applications Manager, Smoke Ping,
Nagios Core
• Install, Configure and Troubleshooting
Lab Based Session from Day-03 to 08
October 19, 2018 128

Day- 03
VMware Workstation v.14
Installation Procedure
Virtualization: An Introduction
Server virtualization enables multiple operating systems to run on a single physical server as
highly efficient virtual machines. Key benefits include: Greater IT efficiencies. Reduced
operating costs.
• Virtualization refers to a concept in which access to a single server, is coordinated so that

multiple guest(client) operating systems can share that server
• No guest(client) operating system being aware that it is actually sharing anything at all
• Creating a virtual environment for any program to run on an existing platform as a guest
• The virtual environment running might be an Operating System, Storage device, Network
or an Application server among other things
Virtualization Business Benefits
Virtualization Architecture
Virtualization Architecture
Host machine or host computer:
• The computer on which the virtual machine software is installed (Virtual PC or VMWare, e.g.)
Virtual machine (VM) or Guest OS:

• Similar to physical machines. Have CPU, RAM, Hard disk, NIC etc.
• The operating system that runs in virtual machine software on the host computer
• Comprised primarily of a configuration file and one or more virtual hard drive files
Virtual disk:
• One or more files that reside on the host computer that make up the VM‟s hard disk
Virtual network:
• The network configuration used by the VM
• Options include: bridged, host only, NAT and none
• VMs behave like just another computer on the network
Snapshot:
• A partial copy of a VM at a particular moment in time. Allows you to „go back‟ to the VM at that
particular state.
• Some programs allow saving multiple snapshots
Installation Steps
Installation steps (contd.)
Select “Next”
Select & Click on “Next”

Select “Next”
Select “Next”
Select “Next”
Select both
Select “Next”
Progress status
Select “License”
Enter license Key
Select “Next”
Select “Finish”
Select “Yes”
Q. & A. Session
Virtual Machine
Creation Procedure
Create Virtual Machine
Select “New Virtual

Machine”
Create Virtual Machine (contd.)
Select “Next”
Select “Custom”
Select “ESXi 6.5”

Select
Select “Guest OS”
Select “OS Version”

Select “VM Name”
Select “VM Store

Location”
Select “Processor No and

No of Core Per
Processor”
Select “Amount of
Memory of VM”
Select “Network
Type”
Select “I/O Controller

Type”
Select “Disk Type”

Select “New Virtual Disk”
Specify “Disk Size
(GB)”
Select “Single File for

Store VD”
Specify “Disk File

Name”
Select “Customize
Hardware”
Put you ISO file

location
Select required
ISO file
Click on “Advanced”
Select “Legacy
Emulation”
Q. & A. Session
Operating System
Linux – CentOS EL. v7 / v6
Installation Procedure
Operating System Installation Steps
Operating System Installation Steps (contd.)
Q. & A. Session
VMware Tools Install Process in Linux
VMware Tools Install Steps
VMware Tools Install Steps (contd.)
Q. & A. Session
Virtual Network & Settings
VMnet0 – Bridge Networking
Bridged networking connects a virtual machine to a network by using the host computer’s network adapter. If
your host computer is on an Ethernet network, this is often the easiest way to give your virtual machine access
to that network. The virtual network adapter in the virtual machine connects to the physical network adapter
in your host computer, allowing it to connect to the LAN used by the host computer. Bridged networking makes
the virtual machine visible to other computers on the network, and they can communicate directly with the
virtual machine.
VMnet1 – Host-only Networking
Host-only networking creates a network that is completely contained within the host computer. Host-only
networking provides a network connection between the virtual machine and the host computer, using a host
network adapter that is visible to the host operating system. This approach can be useful if you need to set up
an isolated virtual network.
VMnet8 – NAT (Network Address Translation)
NAT gives a virtual machine access to network resources by using the host computer’s IP address. If you are not
able to give your virtual machine an IP address on the external network, you might find that NAT is the easiest
way to give your virtual machine access to the Internet or other TCP/IP network. NAT uses the host computer’s
dial-up networking or broadband connection.
Network Adapters in Windows 10
Virtual Network Settings Steps (contd.)
Select “Virtual
Network Editor”
Click here
To customize the
virtual network
settings
Select the
network interface
for bridging
Go to DHCP
settings to
customize
Click here for

settings NAT
Q. & A. Session
Thank you for your attention
To be continued
Day- 04
An Introduction of Linux
Operating System
History of UNIX operating system
The history of UNIX starts back in 1969,

when Ken Thompson, Dennis Ritchie
and others started working on the
"little-used PDP-7 in a corner" at AT&T’s
Bell Labs and what was to become UNIX.
Dennis Ritchie
History of UNIX operating system (contd.)
First edition of UNIX released 11/03/1971. The first edition of the "Unix
PROGRAMMER'S MANUAL [by] K. Thompson [and] D. M. Ritchie." It
includes over 60 commands like:
• b (compile B program)
• boot (reboot system)
• cat (concatenate files)
• chdir (change working directory)
• Chmod (change access mode)
• chown (change owner)
• cp (copy file)
• ls (list directory contents)
• mv (move or rename file)
• wc (get word count)
• who (who is one the system)
Year History
1972 Second edition of UNIX released December 06, 1972.
1972 Ritchie rewrote B and called the new language C.
1973 Third edition of UNIX released February 1973
1974 It was rewritten in C. Forth edition of UNIX released November
1973
1975 Fifth edition of UNIX released June 1974
1976 Sixth edition of UNIX released May 1975
1976 Bourne shell is introduced begins being added onto.
1979 Seventh edition of UNIX released 1979
1980 1BSD released late
1983 AT&T releases its first version of System V.
Seventh Edition UNIX

(1979)
System-V
BSD (1980)
(1983)
• Solaris (SUN)
• SUN OS 4.0 (SUN)
• AIX (IBM)
• ULTRA IX (DEC)
• IRIX (SGI)
• FreeBSD (Open Source)
• HP-UX (HP)
• NetBSD (Open Source)
• Digital UNIX (DEC)
• OpenBSD (Open Source)
• SCO UNIX (SCO)
Year History
1983 The GNU project is first announced by Richard Stallman.
1985 Eighth edition of UNIX released February 1985
1986 HP-UX 1.0 released.
1986 Ninth edition of UNIX released September 1986
1987 Sun and AT&T lay the groundwork for business computing
1987 Unix clone operating system MINIX by Andrew Tanenbaum
1989 Tenth edition of UNIX released October 1989
1990 AIX was first entered into the market by IBM February 1990.
Free Software Foundation (FSF)
In 1983 Richard Stallman's Free Software

Foundation (FSF) began the GNU project, a
project to create a free version of the Unix
operating system. By free, Stallman meant
software that could be freely used, read,
modified, and redistributed. The FSF
successfully built a vast number of useful
components, including a C compiler (gcc), an
impressive text editor (emacs), and a host of
fundamental tools. However, in the 1990's the
FSF was having trouble developing the
operating system kernel; without a kernel their Richard Stallman
dream of a completely free operating system
would not be realized.
GNU - Project
Year History
1983 The GNU project is first announced by Richard Stallman.
GNU – Project (contd.)
GNU
Nobody should be restricted by the software they use. There are four
freedoms that every user should have:
• The freedom to run the program

• The freedom to study and change the program in source code form
• The freedom to redistribute exact copies
• The freedom to distribute modified versions
When a program offers users all of these freedoms, we call it free software.
www.gnu.org
Linus and Linux
In 1991 Linus Torvalds began

developing an operating system
kernel, which he named ``Linux''. This
kernel could be combined with the free
software advocacy material and other
components (in particular some of the
BSD components and MIT's X-
windows software) to produce a freely-
modifiable and very useful operating
system. This book will term the kernel
itself the ``Linux kernel'' and an entire
combination as ``Linux''. Note that
many use the term ``GNU/Linux'' Linus Torvalds
instead for this combination.
History of Linux
Year History
1994 Red Hat Linux is introduced.
1994 Caldera, Inc was founded in 1994 by
Ransom H Love and Bryan Sparks.
1996 KDE is started to be developed by
Matthias Ettrich Ransom H Love Bryan Sparks
2001 Linus Torvalds releases version 2.4 of

the Linux Kernel source code
2004 The first release of Ubuntu is
released October 20, 2004.
Matthias Ettrich
Linux distribution
CentOS Overview
Unique among business class Linux distributions, CentOS stays true to the open-source nature that Linux
was founded on. The first Linux kernel was developed by a college student at the University of Helsinki
(Linus Torvalds) and combined with the GNU utilities founded and promoted by Richard Stallman. CentOS
has a proven, open-source licensing that can power today’s business world.
CentOS has quickly become one of the most prolific server platforms in the world. Any Linux
Administrator, when seeking employment, is bound to come across the words: “CentOS Linux Experience
Preferred”. From startups to Fortune 10 tech titans, CentOS has placed itself amongst the higher echelons
of server operating systems worldwide.
What makes CentOS stand out from other Linux distributions is a great combination of −
• Open source licensing
• Dedicated user-base of Linux professionals
• Good hardware support
• Rock-solid stability and reliability
• Focus on security and updates
• Strict adherence to software packaging standards needed in a corporate environment

CentOS Overview (contd.)
Before starting the lessons, we assume that the readers have a basic knowledge of Linux and
Administration fundamentals such as −
• What is the root use?
• The power of the root user
• Basic concept of security groups and users
• Experience using a Linux terminal emulator
• Fundamental networking concepts
• Fundamental understanding of interpreted programming languages (Perl, Python, Ruby)
• Networking protocols such as HTTP, LDAP, FTP, IMAP, SMTP
• Cores that compose a computer operating system: file system, drivers, and the kernel
Linux operating system
Linux System Architecture is consists of following

layers
Hardware layer - Hardware consists of all

peripheral devices (RAM/ HDD/ CPU etc).
Kernel - Core component of Operating System,

interacts directly with hardware, provides low level
services to upper layer components.
Shell - An interface to kernel, hiding complexity of

kernel's functions from users. Takes commands
from user and executes kernel's functions.
Utilities - Utility programs giving user most of the

functionalities of an operating systems.
Linux operating system (contd.)
Linux boot process
Linux boot process
Linux directory structure
Linux directory and files
Linux commands
Linux file or directory permission
Vim / vi editor
Basic commands
Basic configuration (contd.)
Lab based sessions
LAB:
Login in CentOS Linux

• User id: root
• Create new user and set password
• Log out from root and login with new user id
Familiar with directory structure and file systems
Using essential commands

• man, ls, cd, mv, mkdir, rmdir, rm, locate, tail, df, ps, tar, su, chmod, useradd,
groupadd, chkconfig, service
Practice with vi editor

• File create, edit, save and close, close without save, search, replace
Check basic configuration based on slide-132

• ENTRY => Host name, DNS information, Gateway IP, Interface card
• Check Interface card status
Lab based sessions
LAB:
Set Date, Time and Timezone in Linux - CentOS:
• cat /etc/sysconfig/clock
• cat /etc/localtime
• rm /etc/localtime
• ln -s /usr/share/zoneinfo/Asia/Dhaka /etc/localtime
• date MMDDhhmmYYYY.seconds
• date 092107362016.15
• hwclock --systohc
• date
• Hwclock
Lab based sessions
LAB:
Check nologin user:
• more /etc/passwd | grep nologin
Set nologin user:
• usermod -s /sbin/nologin cactiuser

• usermod -s /sbin/nologin nagios
Q. & A. Session
Install CactiEZ/Cacti
Cacti – Graphing Tools
Cacti is a complete frontend to RRDTool, it stores all of the necessary information

to create graphs and populate them with data in a MySQL database. The frontend
is completely PHP driven. Along with being able to maintain Graphs, Data
Sources, and Round Robin Archives in a database, cacti handles the data
gathering. There is also SNMP support for those used to creating traffic graphs
with MRTG.
Cacti – Graphing Tools (contd.)
Data Sources:
To handle data gathering, you can feed cacti the paths to any external
script/command along with any data that the user will need to "fill in", cacti will
then gather this data in a cron-job and populate a MySQL database/the round
robin archives.
Data Sources can also be created, which correspond to actual data on the graph.
For instance, if a user would want to graph the ping times to a host, you could
create a data source utilizing a script that pings a host and returns it's value in
milliseconds. After defining options for RRDTool such as how to store the data
you will be able to define any additional information that the data input source
requires, such as a host to ping in this case. Once a data source is created, it is
automatically maintained at 5 minute intervals.
Graphs:
Once one or more data sources are defined, an RRDTool graph can be created
using the data. Cacti allows you to create almost any imaginable RRDTool graph
using all of the standard RRDTool graph types and consolidation functions. A
color selection area and automatic text padding function also aid in the creation of
graphs to make the process easier.
Not only can you create RRDTool based graphs in cacti, but there are many ways
to display them. Along with a standard "list view" and a "preview mode", which
resembles the RRDTool frontend 14all, there is a "tree view", which allows you to
put graphs onto a hierarchical tree for organizational purposes.
User Management:
Due to the many functions of cacti, a user based management tool is built in so
you can add users and give them rights to certain areas of cacti. This would allow
someone to create some users that can change graph parameters, while others
can only view graphs. Each user also maintains their own settings when it comes
to viewing graphs.
Templating:
Lastly, cacti is able to scale to a large number of data sources and graphs
through the use of templates. This allows the creation of a single graph or data
source template which defines any graph or data source associated with it. Host
templates enable you to define the capabilities of a host so cacti can poll it for
information upon the addition of a new host
CactiEZ – Install Procedure
CactiEZ – Install Procedure (contd.)
CactiEZ – Feature Settings (contd.)
CactiEZ – Graph of Local Host
CactiEZ – Install VMware Tools
Follow slide 79 to 93 to install VMware Tools in CactiEZ

Cacti - Console
Cacti - Device Add
Cacti - Device Add (contd.)
Cacti - Device Add (contd.)
Cacti - Graph Add
Cacti - Graph Add (contd.)
Cacti - Graph Management
Cacti - Graph Management (contd.)
Cacti - Data Source
Cacti - Data Source (contd.)
Cacti - Data Source (contd.)
Cacti - Graph Tree
Cacti - Graph Tree (contd.)
Cacti - Graph Tree (contd.)
Cacti - User Management
Cacti - User Management (contd.)
Cacti - Graph Output (Tree View)
Q. & A. Session
Day- 05
ManageEngine
Applications Manager
Working Steps
VMware Workstation
• Configure virtual machine Follow slide
• Configure network in bridge mode 96 – 108
Operating System – Linux

• Install CentOS 32bit linux Follow slide
• Install VMware tools in CentOS
• Configure network to reach Internet 44 – 94
• Configure network in bridge mode for SNMP data pooling
OS Preparation
• Package update by yum tools Follow slide
• Install Java, Jre., Net-snmp etc.
• Stop iptables process and flash iptables existing rules
195 – 196
• Disable SE Linux
Mount Pen Drive

• Format pen drive in FAT32 format Follow slide
• Copy “AppsMan-Installer.tar.gz” file in pen drive
• Mount pen drive in CentOS
197 – 198
Working Steps (contd.)
Application Manager 9
• Install Application Manager
• Modify /etc/rc.local file Follow slide
• Start Application Manager process 199 – 214
• Login through browser
Administrative Tasks
• Add monitoring nodes
• Create Monitor Group Follow slide
• Create Monitor & Add in Monitor Group
• Manage Dashboard
215 – 230
• Alarm Notification Settings
• Shutdown Process
OS Preparation (Package Update)
OS Preparation (Java, Jre. & Net-SNMP Install)
OS Preparation (contd.)
Pen Drive Format in Windows
Pen drive
format in
Windows
Pen Drive Mount in CentOS
Application Manager 9 Install Steps
File Modification (/etc/rc.local)
Application Manager 9 (Process Startup)
Note:
nohup is a POSIX command to ignore the HUP (hangup) signal. The HUP
signal is, by convention, the way a terminal warns dependent processes of
logout. Output that would normally go to the terminal goes to a file called
nohup.out if it has not already been redirected.
Application Manager 9 (Process Startup – contd.)
Application Manager 9 (Process Startup – contd.)
Applications Manager – Login Interface
• Url: http://ipaddress of CentOS:9090
• Username: admin
• Password: admin
Applications Manager – Getting Started
Applications Manager – Create Monitor Group
Applications Manager – Monitor Group (NOC)
Applications Manager – Select Monitor Type
Applications Manager – Add Monitor
Applications Manager – Monitor Add Successfully
Applications Manager – Monitor Dashboard
Applications Manager – Dashboard (contd.)
Applications Manager – Administrative Interface
Applications Manager – Notification Settings
Applications Manager – Notification Settings (contd.)
Applications Manager – Shutdown
Applications Manager – Shutdown (contd.)
Q. & A. Session
Day- 06 and 07
SmokePing
Latency Measuring Tool
About - SmokePing
Working Steps
VMware Workstation
• Configure network in NAT mode 96 – 108

• Install VMware tools in CentOS 44 – 94
• Configure network to reach Internet
OS Preparation
• Package update by yum tools
• Install EPL repository Follow slide
• Install prerequisites 360 – 362
Smokeping Install Steps

• Download tar file smokeping-2.6.11.tar.gz Follow slide
• Modify required files 363 - 369
• Debug & Start process
SmokePing – OS Preparation
SmokePing – OS Preparation (contd.)
SmokePing – OS Preparation (contd.)
SmokePing – Install
SmokePing – Install (contd.)
Q. & A. Session
Day- 08 and 09
Nagios Core
About – Nagios Core
Working Steps
VMware Workstation
• Configure network in Bridge mode 96 – 108

• Install VMware tools in CentOS 44 – 94
• Configure network to reach Internet
OS Preparation
• Package update by yum tools
• Install prerequisites Follow slide
376 & 363
Nagios Core Install Steps

• Download tar file
• nagios-4.4.2.tar.gz
• nagios-plugins-2.2.1.tar.gz Follow slide
• Modify required files 363 - 369
• Verify & Start process
Nagios Core – OS Preparation
Nagios Core – Install
Nagios Core – Install (contd.)
Q. & A. Session
Day- 10
IT Standard Operating Procedure
About – IT Standard Operating Procedure
Thank you for your attention

Remote IT Infrastructure Operations and Management

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October 19, 2018 2

October 19, 2018 3

October 19, 2018 4

October 19, 2018 5

October 19, 2018 6

a. Overview of Passive •Energy i.e. Power/Electrical Equipment, Generator, UPS, Battery

b. Overview of Passive •Telecom Equipment

•IT Standard Operating Procedure (SOP)

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Remote infrastructure management (RIM) is the remote management of

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