Professional Documents
Culture Documents
customer
proposition relationships
The
e ss M o d e l
5. revenues
Busin t o m y
6. key
resources
explain e d
a n d m o t h e r
7. key G
8.
r 9. costi Business
activities partnerships Model
Canvas
8%
Question
12%
Definition
16%
9 building blocks
The 9 building
blocks of a 4. relation 5. revenues 6. resources
Business Model
21%
9 building blocks > customers
What:
customers grouped by
needs, relationship,
interests, profit and
distribution channels
1. customers
To do:
- describe customers
- classify them
- understand needs
- for what they pay
- profitability
25%
9 building blocks > value proposition
What:
something useful for the
customers, that the
organization can deliver
2. value proposition
To do:
- describe the values
- classifiy them
- relate with customers
29%
9 building blocks > channels
What:
how the organization's
value proposition reaches
the customer
3. channels
To do:
- classify the channels
- buying life cycle
- buying experience
32%
9 building blocks > customer relationships
What:
how the organization
earns and retains
customers
4. customer
relationships
To do:
- customer experience
- organization's image
- effectiveness
37%
9 building blocks > revenues
What:
revenues generated by
different groups of
customers;
classified by value
5. revenues proposition type
To do:
- how do customers pay
- for what do they pay
- price definitions
42%
9 building blocks > key resources
What:
what's needed to create
the value that the
organization offers to
customers: machines,
6. key resources ideas, people, money ...
To do:
- resource list
- relate to value
proposition
46%
9 building blocks > key activities
What:
what the organization
must do to create value
for the customers
7. key activities
To do:
- activity list
- relate with value
proposition
50%
9 building blocks > partnerships
What:
who works with the
organization for creating
value for the customers:
strategic allies, suppliers,
8. partnerships cooperators
To do:
- cost reductions
- risk reductions
- special suppliers
- allies
54%
9 building blocks > costs
What:
money spent by the
organization for key
resources, key activities
and partners
9. costs
To do:
- cost list
- fixed costs
- variable costs
58%
9 building blocks > summary
1. customers
2. value proposition
9 3.
4.
channels
customer relationship
Business Model 5. revenues
building blocks 6. key resources
7. key activities
8. partnerships
9. costs
62%
Business Model Canvas > intro
What:
a framework showing
the building blocks'
relationships
66%
Business Model Canvas
7. activities 4. relation
6. resources 3. channels
9. costs 5. revenues
http://www.businessmodelgeneration.com
71%
Business Model Canvas > value and customers
2. value 1. customers
3. channels
s
e r e ache
alu rs
the v e custome nels
th h chan
g
throu
http://www.businessmodelgeneration.com
75%
Business Model Canvas > value
7. activities
8. partners 2. value
6. resources
h o s e c o n tribute
T
alue
creating v
http://www.businessmodelgeneration.com
79%
Business Model Canvas > costs and revenues
7. activities
Creating value
costs money
8. partners 1. customers
6. resources Earnings
rs
should be Custome
n
greater tha pay
zero
9. costs 5. revenues
earnings = revenues - costs
http://www.businessmodelgeneration.com
83%
Business Model Canvas > relationships
7. activities 4. relation
6. resources 3. channels
9. costs 5. revenues
earnings = revenues - costs
http://www.businessmodelgeneration.com
87%
Business Model > book
To infinity and
beyond! Buy Alexander
Osterwalder's book.
Download a 70 page
preview from the
website:
businessmodelgeneration.com
91%
Business Model > innovation in Italy
96%
Business Model vs. Business Plan
100%