\ideoconferencing & teleconferencing (Tandberg, Polycom, V-Tel, ClearOne) - Auto camera tracking C Based (Intranet) Voting system (customized programming) Pan-tit zoom camera controls (Sony, Canon, Pelco, Fujinon, JVC) Video and audio matrix switchers (Extron, Autopatch, Altinex,RGB Spectrum) ‘Audio Mixers (AudiaFlex, Digitol, Automix, VRAM, BiAmp) Door access CCTV & security systems (Apolio, Perimeter Products, IndigoVision) Projectors, Video walls Christie , RGB spectrum, screens, lifts, AV processors, video cameras, DV/miniDV, DVD/CD/MP3 piayers/recorders, VCR, satelite receivers, document camera, cassette tape units, and all ‘other audio visual equipments, Project Assignments: UPDE Saudi Aramco ~ Upstream Professional development Centre.2D/3D active/passive visualisation rooms, CAVE room. and control room. Holiday Inn Riyadh : Ball rooms AV system and lighting integration. Boeing Riyadh: AV systems Riyadh. BAE systems - Salwa Gardens and Sara Compound - Security systems integration using IndigoVision systems with Apollo door access ‘and Fence security from Perimeter Produets, Hilton Hotel Jeddah — Saudi Arabia. Integration ofall room functionalities(ighting, air conditioning etc using EIB gateway) of 72 rooms. Royal Saudi Air Defense Forces HQ - Conference Center, Lecture Hall, MATY System and Commander's Boardroom, Residence AV and Lighting Lebanon Beirut — The whole Residence integration through Crestron using Kaledescape and EIB for Lightng and curtains RSADF Underground Command Control Facilities ~ Conference Room & Wer Room ‘Saudi Ministry of Education - 2 A/V Conference room ‘Saudi Ministry of Interior — A/V Conference room with Video wall with Videooonferencing, Riyad International Exhibition Center ~Auditorium and Lecture halls. ‘Saudi Telephone Company ~ Conference room with Videoconferencing and Voting System King Faisal Hospital - Conference room with Videoconferencing System PAAET-Kuwait ~ Main Auditorium, 15 A/V Classrooms KOSAC-Kuwait ~ 2 A/V Classrooms ‘SABIC Headquarters - Main Auditorium, Lecture Halls VIP Rooms ‘Saudi Aramco projects - Board Rooms and Conference Rooms Prince Sultan Foundation Bldg. - Conference Room ‘Saudi American Bank - Conference Room ‘Saudi Ministry of Defense & Aviation - Conference Room ‘Saudi National Information Center - Conference Room and Prince Office Marriott Hotel, Riyadh ~ Banquet Hall Ministry of defence - Conference room with Videoconferencing System, ‘Security Forces Hospital - Conference Room, Ministry of Municipality - Aucitorium. King Abdul Aziz Charity Foundation ~ Conference rooms and auditorium. Prince Mohamed University ~ conference rooms and auditorium, Riyad National Museum - Auditorium Audio video systems of Palaces like Prince Sultan Palace, Prince ‘Turkey Palace, Princess watfa palace. Saudi Armed Forces Command and Staff college Auditorium andPERSONAL DETAILS Discussion Rooms. © Imam University - Riyadh. + Saudi technical and vocational training center aucitorium and ‘conference. * Saudi Armed Forces Command and Staff college - Video Conference Rooms, Auditorium, class rooms. * Saudi Human Resource Development Fund ~ Meeting rooms and assrooms. + Radisson Hotel Riyad ~ Banquet hall AV system. © HRDF Saudi Arabia ~ Human Resources and Development Fund. Conference rooms , meeting rooms and auditorium. * KACST - King Abul Azziz Science and technology — Aucitorium. © Saudi COSC = Auditorium. IMPACT INFOSYS Cochin, India October 2002 - November 2004 Project Assignments: Worked for Database Base Management Projects using Oracle Database, Forms and Reports. HALosys TECHNOLOGIES LTD ‘Thrisur, India March 2000 ~ November 2002 Software development for Accounts handling using VISUAL BASIC 6.0 and Ms Access. Date of Birth 17 March 1976 Marital Status: Married Nationality: Indian,Network Engineer Zaldy Alberto Systems Engineer - IP System Email: zalberto@smediasys.com BRIEF Experienced, results-driven professional with productive years in the field of Information Technology specializing in Network Engineering, pre-sales and marketing support. TECHNICAL * CISCO1 (Passed) - Computer Networking and Structured EXPERIENCE Cabling. EDUCATION WORK EXPERIENCE * Certified Allied Telesis Professional for Enterprise Solution. * Design solution and pre-sales for networking product like Cisco, Allied Telesis, HP, AVAYA and Huawei * Computer software, hardware and networking skills: Installation of various applications, assembly, repair, maintenance and virus control router/WIFI configuration. Single line diagrams and Auto CAD user. HP Networking Configuration, sco Dynamic Configuration tool user. People management skill: Experienced in managing different types of people in semiconductor manufacturing plant. B.S. in Electronics and Communications Engineering AMA Computer College Sta. Cruz, Laguna Campus April 2002 (Graduate) Systems Engineer ~ Data and IP System Saudi Media Systems Al-Akariyah II, Suite 724 Olaya Road, Riyadh Kingdom of Saudi Arabia June 28, 2012 to present Duties and Responsibilities: * Design Data Network infrastructure for small to large Scale network (LAN/WAN). IPCCTV System Integrator. Design IPTV and Digital Signage Systems. Design microwave network for data transmission, System integrator for all low current systems. Pre- Sales/Marketing support. Perform testing for new solution. Build System Solution as per clients’ requirement. Utilize HP Networking Configuration and Cisco Dyna — Configuration tools in developing solutions for network system.KEY ACCOMPLISHMENTS/ PROJECTS: Riyadh Medical Hospital - Riyadh IP Telephony and Data System Riyadh Medical Hospital Role: Systems Design Engineer/Network Engineer, Marketing Support, Pre-Sales Network Solution: Cisco King Fahd Medical Hospital Jeddah IP Telephony and Data System Riyadh Medical Hospital Role: Systems Design Engineer/Network Engineer, Marketing Support, Pre-Sales Network Solution: Allied Telesis Marriot Hotel Olaya Riyadh IP Telephony, Data System, IPTV and Digital Signage Role: Systems Design Engineer/Network Engineer, Marketing Support, Pre-Sales Network Solution: HP IP Telephony Solution: AVAYA IPTV Solution: Exterity Digital Signage Solution: Macnetix APTC Contracting Co. Ltd Royal Commission for Jubail & Yanbu Jubail Industrial City Jubail, Data (Lan/Wlan) and Voice (Telephone) System Role: Systems Design Engineer/Network Engineer, Marketing Support, Pre-Sales The Ministry of Municipal and Rural Affairs - KSA Online Streaming System Role: System Integrator/System Design Engineer Proprietor - Technician Zaldy and Cherry's Digital Photo Printing and Computer Services #222 National Road Bray. Pulo Cabuyao, Laguna January 18, 2010 to July 1, 2011 Duties and Responsibilities: * PC and Network Troubleshooting, Maintenance and Repair Adobe Photoshop Artist Microsoft Office Expert LAN Networking Familiar in Installing Microsoft Widows 1998, ME, 2000, 2000 SP3, XP Home Edition, XP Professional, XP Pro SP1, SP2 and SP3, VISTA and Win7. Manufactui Technician Intel Technology Philippines Gateway Business Park March 14, 2005 to August 31, 2009 19 Technical Supervisor/Test Manufacturing Duties and Responsibilities: ‘As Manufacturing Technical Supervisor * Manage the Assembly and Test area, handling opel technicians. * Responsible for the accomplishment of business units’ obj&and deliverables through the efficient management of my work and that of my team. E.g, Target Delivery, LIPAS, VOLPAS, Machine Uptime and etc. Disciplining, and/or transferring employees when required. Developing operational policies, setting appropriate performance ‘expectations for employees, and effectively coaching and directing as necessary. ‘As Manufacturing Technician Primary responsibility is the maintenance, repair, and calibrations of Tester tools in adherence to Intel Safety guidelines and policies. Corrective and preventive maintenance of Functional Tester (ITS 9000 Ix), ADVANTEST 72000 CMT (Functional/Structural Testers) and Delta Summit Handlers (ATC/PTC) in support to High Volume Manufacturing. Responsible for maintaining equipment indicators in terms of MTBF, MTTR, MTBA and Uptime within goal. Maintain and improve Test operations Critical Success Indicators Conceptualization and implementation of continuous improvement projects that translates to reduction of process vulnerabilities and help achieve manufacturing excellence in terms of safety, quality, yield and productivity. Technician 1/ouDC Technological Institute of the Philippines Aurora Cubao, Quezon City 2003 - 2005 As Technician 1 ‘As an OUDC (Organizational Unit Document Controller): Directly reports to the Laboratory and Shop Head and generates reports necessary to the role of the LSH. Performs periodic maintenance, repair and inventory of all laboratory and shop equipment, tools, and apparatuses in ECE, EE, and CoE laboratories. Check and reports the status / condition of Holdings of concerned laboratories. Ensures observance of laboratory use procedures by faculty and student users, Submits periodic maintenance reports according to schedule. Ensures the cleanliness and safety of laboratory and shop rooms and their surroundings. Monitors the opening and closing of all laboratory rooms assigned and ensures that these room are closed and properly turned over before and after use. Applies 5S housekeeping program in its laboratory and offices jurisdictions. Create and revise documents under the mainframg with supervision and approval of the Organizatior and Assistant Quality Assurance Manager. Monitor that all the members of the unit use the documents and procedures in the implementation specified works. Serves as a controller of all confidential documents ai procedures for the Organizational Unit.‘SEMINARS, TRAINING CERTIFICATIONS, = Responsible in generating reports pertaining to the role of the Organizational Unit head as far as ISO 9001 is concerned. ‘* Performs other functions that may be assigned from time to time in relevance to Document Controlling. Assistant Instructor 1 AMA Computer Learning Center San Pedro, Laguna Duration: 2002 - 2002 Work Description: ‘Though subjects in Basic and Advance Electronics, Television System, CATV System, Antenna System, Computer Fundamentals, Computer Architecture and Principles of Communication (AM & FM transmission and reception). O3T ~ IT/Computer Lab Technician AMA Computer College - SCL Sta. Cruz, Laguna Campus Duration: June 2001 - Dec. 2001 Work Descri * Troubleshooting and repair of Computers. * Virus Controlling. Serves as Computer/IT lab technician. * Assure interconnection of all computers in the laboratory rooms and department offices. Certificate of Completion Getting Started with HP Switching and Routing, Rev. 10.41 - 00239667 January 2014 Certificate of Completion HP Sales Certified - Networking Solution and Services - 00862334 December 2013 Allied Telesis CAP Training Enterprise Solution Executive Hotel Olaya St. Riyadh Kingdom of Saudi Arabia May 26 - 28, 2013 (Completed with certification) Huawel Pre-Sales Enablement Training Program for IP Session Huawei Training Center Riyadh KSA October 2013 General Industry Safety and Health Occupational Safety and Health Administration (OSHA) Intel Technology Philippines Nov. 6, 2008PERSONAL DETAILS SETTING CLEAR AND MUTUAL EXPECTATIONS Intel Technology Philippines September 10, 2007 MANAGEMENT AND LEADERSHIP EXPECTATIONS Intel Technology Philippines September 10, 2007 MGR/SUPERVISOR SAFETY TRAINING Intel Technology Philippines ‘August 1, 2007 HAZ WASTE HANDLING & STORAGE Intel Technology Philippines December 14, 2006 ADVANCED ELECTRICAL SAFETY Intel Technology Philippines April 19, 2006 DELTA L1/L2 PTC SUMMIT Delta Design/Intel Technology Philippines October 24, 2005 to October 28, 2005 ADVANTEST, T2000/CMT MAINT L2 ADVANTEST/Intel Technology Philippines August 22, 2005 to August 26, 2005 DELTA, SUMMIT ATC L2 MN Delta Design/Intel Technology Philippines May 23, 2005 to May 27, 2005 Age Sex Height Weight Birthday : June 11, 1979 Birth Place : Paete, Laguna Religion Civil Status Name of Spouse Dependent : Maria Alliyah A. Alberto, Stephany A. Alberto Passport No. 205245861 SSS No. }4-1299537-6 TIN No. 300 039 151 Philhealth No. 19-090479168-0MOHAMMAD I. Y. ABU IRSHAID, PMP, CTS Riyadh, C: +966508912501| m7ammad_ir@hotmail.com ‘Summary High-achieving management, professional possessing, excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges in a leading technology company specialized in consultancy, engineering, construction, and support services of multimedia networks and facilities. Highlights * Budgeting and forecasting © Contract management © Process improvement © Relationship building Risk management © Audio Visual "Low current" Systems design / implementation © Quality assurance and control © Project development and lifecycle ‘Accomplishments Reduce annual operating costs by 10% and improve customer satisfaction by 50% by developing and implementing quality management system methodologies. Experience Project Management Office Manager & QMR 11/2009 to Current ‘Saudi Media Systems, Riyadh Direct, manage, monitoring and controlling the projects at the company by developing the high level projects plans , developing and tracking the master schedule of all the Projects, manage all the stakeholders related to the projects, leading and managing team of project management department, and develop, evaluate, improve the project management system, methodology, and templates. At the same time one of my responsibilities is being the Quality Management Representative: Leading the initiating of an internal project to review, and analyze the existing quality management system in the company and develop anew system according to ISO 9001:2008.Reviewing the requirement of the clients, consultants, and the end users of the projects and establishing acceptance criteria to be tested and inspected during the execution of the projects according to the QA/QC plans. Leading the internal quality audit to ensure the application of the approved processes and procedures in the company in preplanned regular basis. Project Manager Saudi Media Systems, Riyadh Some Projects Assignments: Ministry of interior Riyadh, K.S.A. Project Management, Engineering, Integration, Installation, and testing and commissioning of Control Room including Audio Visual System, MATV System, Discussion System, and multi- media presentation system. Technical and Vocational Training Corporation Riyadh, K.S.A. Project Management, Engineering, integration, Installation, and Testing and Commissioning of Main Conference Room and Auditorium, including Audio Visual System, Public Address system, Video Conferencing, light dimming, Discussion System, and remote control system. ARAMCO Saad Village, K.S.A, Project Management, Engineering, Installation, and Testing and Commissioning of Control Room including the civil work, Furniture supplying and installation, Acoustic Panels supplying and installation. Council of Saudi Chambers Riyadh, KSA. Project Management, Engineering, Installation, and Testing and Commissioning of Auditorium and Main Conference Rooms, including , Audio Visual System, Public Address System, CCTV System, Discussion System, Translation System, Clock System, Video Conferencing, and Remote Control System. STICO Riyadh, K.S.A, ‘System design, Engineering and Installation of MATV, CCTV and Paging System. Presentation Facilities include Video - Data, Audio Program, Light Dimming and remote control system. Web/Graphic Designer (01/2003 to 02/2005 Techni Media / Member of ABIR Group, Riyadh Participant in planning, estimating (cost and time), and executing multimedia projects.Assignments: Web application development using internet standards and tools. Saudi Consult Web application and Site development (www.saudconsult.com), Prince Salman Center Disability Research ( www.pscdr.ore.sa ) King faisal Research Center- Annual Report( http://rc.kfshrc.edu.sa ) Saudi American Company for Insurance and Re-Insurance( www sacir.com ) ‘Al Mashrik company WEP site ( ww Imashrik.com } Education B. Sc. Computer Information Systems 2001 Applied Science University The Hashemite kingdom of Jordan ications and Courses Project Management Professional (PMP), since July, 2009. Infocomm CTS ~ Audio Visual Professional Certified Technology Specialist. Lean Six Sigma Green Belt Certified, since October 2013. PMI Risk Management Professional (PMI-RMP), since January, 2011. Reviewer and contributor for PMI standards such as: “BMBOK - fifth edition”, "Practice Standard for Program Management — third edition”, "Practice Standard For Project Estimating’, “Practice Standard For Project Scheduling”, “Practice Standard For Project Earned Value” Microsoft Certified Technology Specialist: Microsoft Office Project 2007, Managing Projects. Internal Quality Auditing (ISO 9001:2008) certified. 180.9001 Awareness Course. How To Buy and Sell Almost Anything on a Project, RMC Project Management, inc. Implementing Advanced TelePresence Video Solutions Part 1&2 courses in Dubai - CISCO. TelePresence Field Engineer For Advanced certified from Cisco. ‘Netlinx programming, troubleshooting and maintenance of AMX Controllers, AMX touch panel design and AMX lighting programming Introduction to ArcGIS 1 & 2. Building GEODATABASE 1 & 2. Working with ArcGIS Network & 3D Analyst.80. PERSONAL INFORMATION Date of Birth: 13 January 1979 Nationality: JordanianEs Design Engineer Asfand Anis Design Engineer : aanis@smediasys.com Emai BRIEF TECHNICAL EXPERIENCE EDUCATION WORK EXPERIENCE Design Engineer for BMS, Security, Lighting Control & other low current systems. Preparing system designs, specifications, technical submittals and technical support for BMS, Lighting Control, MATV, CCTV, Clock, Access Control, Fire Alarm & Public Address systems, Bachelors of Engineering in Mechatronics - University of Wah (Wah Cantt, Pakistan) = 2005-2009 SAUDI MEDIA SYSTEMS Position: BMS Design Engineer Aug, 2011 ~ Present Design, engineering, coordination, integration of BMS for hospitals, towers, colleges & universities, hotels & palaces. Preparing the 1/0 points list according to the requirements of the project specification. Making the bill of quantity (BOQ) as per the points list. Prepare equipment list, price quotations, single line diagrams/schematics, system proposals in response of customer requirements. Designing the appropriate locations of DDC controllers and DDC panels. Provide technical and engineering support to the field, related to design, equipments/devices such as drawings and other engineering information. Project Assignments: > Talbah Univer: (B-21 & B-13) Madinah, KSA 1. Prepare technical design, 10 list, BOQ, system design, technical submittal and single line diagram for consultant's approval. 2. Programming/Configuration of controllers for VAV, AHU, FCU, Pumps and other mechanical equipments. > STF Building Project, Dammam KSA poeallayy 1. Prepare technical design, I0 list, BOQ, systemfes submittal and single line diagram for Consultan a 2. Programming/Configuration of controllers for \k Pumps and other mechanical equipments.CLASSROOM TRAININGS, ONLINE TRAININGS (ENERGY UNIVERSITY BY SCHNEIDER ELECTRIC) AL HAMRANI UNIVERSAL COMPANY Position: Security System Engineer May, 2010 - July, 2011 Design, installation, trouble-shooting & maintenance of ATM security systems for Al- Rajhi & SAMBA banks which includes CCTV cameras, smoke detectors, motion sensors, fire and burglary alarm, magnetic door contacts, digital video recorders. Continuum Plain English Programming for HVAC Schneider Electric Dubai, UAE Sep 30 - Oct 03, 2012 + Continuum 3“ Party Integration Schneider Electric Dubal, UAE Oct 03 - Oct 04, 2012 + SmartStruxure Solution Technical Training Schneider Electric Riyadh, KSA Feb 09 - Feb 13, 2013 + Desigo Configuration Module & HVAC Integration Too! Siemens Riyadh, KSA Nov 14, 2013 + ABB I-bus KNX Products Training ‘ABB Riyadh, KSA Jan 19 - Jan 21, 2013 + ABB I-bus KNX Commissioning Training ABB Riyadh, KSA Sep 25 - Sep 26, 2013 * Building Controls I - An Introduction to Bullding Controls * Building Controls 11 - Control Sensors + Building Controls I1I - Introduction to Control Loops * Building Controls IV - Two Position and Floating Responses + Building Controls V - Proportional and PID. * Building Controls VI - When to Use Each Response * Building Controls VII - Interactive Illustration of PID Response * Building Controls VIII - Controllers and Controlled Devices * HVAC and Characteristics of air + HVAC System I - Introduction to HVAC Systenf + HVAC System II ~All Air Systems & Temperatl} + HVAC System III - Air & Water & All Water SysOTHER SKILLS Working knowledge of the software programs, MS Word®, MS Excel®, MS PowerPoint®, AutoCAD®, Matlab®, and C++. PERSONALDETAILS Date of Birth ; 31, August 1986 Marital Status: Single Nationality : PakistanJOINAIIG [BUEN OVd ove ae! Off pRaTO]E o~TS FB ABE ee SS Se | AR A rere: REO IRM: SE pe oe ee ee gh erery: start Sfep o~reaN omni fOwreMN oe attr OTR: Jermet ir eno inetrp iere6ctp Terbrp gor: LVOAL, xdsewonepien' eiauay Arejainag nom ie 6EvT IL !9ey TZ HIQUN pIeA sl} ayeoyBAd SIyL uepior :AyPeuOeN @IVGNH SVASHL GAWWVHOW N33G7NZZI ‘wen ‘SUBSNIONS 40 TIONNOD Ianvs. leopnpata :s0few daou6uz yueyNsuos JO aa16aq :24) piomD 0} papizap sby j/2uN0} ay) siaaul6uz JO JIDUNO} IpnDs Jo ajnyDys ayy yo anya Ag 98829 ‘ou diysiaquiay aJeOWIYSD A9ouIsUg yUL}|NSUCDTHIS IS TO CERTIFY THAT Izziddin Moh'd Hudaib HAS BEEN FORMALLY EVALUATED FOR DEMONSTRATED EXPERIENCE, KNOWLEDGE AND PERFORMANCE IN ACHIEVING AN ORGANIZATIONAL OBJECTIVE THROUGH DEFINING AND OVERSEEING PROJECTS AND. RESOURCES AND IS HEREBY BESTOWED THE GLOBAL CREDENTIAL Project Management Professional IN TESTIMONY WHEREOF, WE HAVE SUBSCRIBED OUR SIGNATURES UNDER THE SEAL OF THE INSTITUTE Roe meea ee PMP” Number 495734 PMP* Original Grant Date 18 November 2007 PMP® Expiration Date 17 November 2017usagi JOG ALWASEEL HILLS ELECTRICAL SUBMITTAL FOR PREQUALIFICATION OF M/s SAUDI MEDIA SYSTEMS FOR ELV SYSTEMS & BMS Document Ref. No: MT-£-052 AL WASEEL HILLS PHASE 1 J&P Ssh sallbsia Date: 14/09/2014 DIVIDER No 08 Quality PlanQuality PlanSaudi Media® Saudi Media Systeme Contents 1. SCOPE. 2. NORMATIVE REFERENCE .. 3. TERMS, DEFINITIONS AND ABBREVIATIONS... 4, QUALITY MANAGEMENT SYSTEM... 4.1 General Requirement 4.2 Documentation Requirements 421 General 4.22 Quality Plan: 42.3 Control of Documents: 424 Control of Records: 5. MANAGEMENT RESPONSIBILITY 3.1 MANAGEMENT COMMITMENT: 5.2 CUSTOMER FOCUS 53 QUALITY POLICY: SA PLANNING sun 54.1 Quality Objectives: 54.2 QMS Planning:.. 3.5. RESPONSIBILITY, AUTHORITY AND COMMUNICATION: 5.5.1 Responsibility and Authority 5.5.2 Appointing a QA/QC Manager/Management Representative: 5.5.3 Internal Communication:.. 5.6 MANAGEMENT REVIEW: 5.6.1 General: cw 5.62 Review Inputs: 5.6.3 Review Outputs: 6. RESOURCE MANAGEMENT. 6.1 PROVISION OF RESOURCES: 62 HUMAN RESOURCE! 62.1 General. 6.2.2 Competence, Awareness and Training: 63 INFRASTRUCTURE.... 64 WORK ENVIRONMENT: 7. PROJECT EXECUTION... 7.1 PLANNING OF PROJECT EXECUTION:@® Soudi Media Systems 7.2. CUSTOMER RELATED PROCESS: 7.2.1 Determining Project Requirements. 7.2.2 Reviewing Project Requirements: 7.2.3 Customer Communication: 7.3. DESIGN AND DEVELOPMENT: 7.3.1 Design and Development Planning: 7.3.2 Design and Development Input 7.3.3 Design and Development Outputs: 7.34 Design and Development Reviews: 73.5 Design and Development Verification: 73.6 — Design and Development Validatio 7.3.7 Control of Design and Development Changes: 7.4 PURCHASING: 74.1 Purchasing Process: 74.2 Purchase Information: 74.3 Verification of Purchased Products! .. 7.5 PRODUCTION AND SERVICE PROVISION: 7.5.1 Control of Production and Service Provision: 7.52 Validation of Process for Production and Servi 7.53 \dentification and Traceability 7.84 CUSTOMER Prope 7.5.5 Preservation of Materials and Equipment: 7.5.6 Procedure for Preservation of Equipment and Materials: 7.6 CONTROL OF MONITORING AND MEASURING DEVICES: 8 MEASUREMENT, ANALYSIS AND IMPROVEMENT .. 8.1 GENERAL: 8.2 MONITORING AND MEASURIN( 821 8.22 823 8.24 8.2.5 Monitoring and Measuring of the Work: 8.2.6 Control of Non-Conforming Product: ... 8.3. ANALYSIS OF DATA: 84 IMPROVEMENTS......@® Soudi Media Systems 8.4.1 Continual Improvement... 84.2 Comrective Action:.. 84.3. Prevent Potential Non-Conformities: 9. MONITORING THE WORK PROGRESS AND PERFORMANCE OF THE, SUBCONTRACTORS - 9.1 AVAILABILITY OF EARTH-MOVING MACHINES... 9.2 REQUIRED PERSONNEL ON SITE. 9.3 QUALITY, SAFETY, HEALTH AND ENVIRONMENT 9.4 DOCUMENTS REQUIREMENTS ie 9.5 MONITORING OF PROGRESS AND PERFORMANCE.@ Scud Medio Systems The purpose of the Quality Plan is to present the Quality activities required to standards procedures and all applicable quality requirements. The policies stated in this manual apply to all operations and activities at SMS. ‘The scope of our ‘quality system may be stated as follows: 1. SCOPE The Service and Sale of distinct technical engineering systems of various dimensions It is the responsibility of all department managers to help define, implement and maintain the procedures required by this plan and to ensure all processes conform to these requirements. It is the responsibility of all employees to follow procedures that implement these policies and to help strive for continuous improvement in all activities and processes of SMS. 2. NORMATIVE REFERENCE * ISO 9001:2000 Quality Management System Requirements. © Contract UPDC Project. © SMS Quality Manual. 3. TERMS, DEFINITIONS AND ABBREVIATIONS, The purpose of this quality plan is to establish and state the general policies governing SMS Quality Management System. These policies define management’s intentional provision for ‘managing our operations and activities in accordance with the framework established by ISO 9001:2000. These are the top-level policies representing the company's plans or protocol for achieving quality assurance and CUSTOMER satisfaction. All departmental or functional policies and written procedures must conform and parallel these policies. All changes to policies and procedures are required to be reviewed to ensure that there are no conflicts with these policies stated in this Quality Plan. For the purpose of this Quality Plan the following terms and definitions in addition to terms and definitions given in ISO 9001:2000, shall apply and have the meaning indicated in this section. ‘No attempt is made to define ordinary words which are used in accordance with their established dictionary meaning, “Shall”: expresses a provision that is binding between two or more parties “Will” : expresses a declaration of purpose or intent by one party. “Should” —_; expresses a recommendation among other possibilities. “May” + indicates a course of action permissible within the limits of 0 ms Quality Management System osP Outside Plan PDR Preliminary Design Review DR : Critical Design Reviewoudi Media Systems CAR : Comective Action Request WBS : Work Breakdown Structure OBS : Organization Breakdown ITP : Inspections & Tests Plan FAT : Factory Acceptance Test SAT ite Acceptance Test PAT : Performance Acceptance Test IFC : Issued For Construction WORK + As per the subject Contract definition. HIP : Hazardous Identification Plan SDR System deficiency Report 4, QUALITY MANAGEMENT SYSTEM 4.1 General Requirements: In order to implement its QMS, SMS Management has developed the following matrix that identifies: the process needed to ensure effective operation and control of the processes; availability of information necessary to support the effective operation and monitoring of these processes; methods of measurement, monitoring, and analysis needed in order to implement those actions that will achieve planned results and continual improvement. oy Understand the Inexperienced requirements of the personnel review. _procedures, requirements project and Failure to met? customer understand ‘requirements, Mobilization Prepare for Subcontractors not Internal ‘Were project esign/procurement hired. Processes not procedures. schedule met? foonstructionfor controlled, ete. bbre-commissioning inexperienced personnel, Design Ensure that the Poor CUSTOMER Internal Funetional information procedures. ‘Specification inexperienced Document personnel, Failure to requirements are Understand applied requirements. Procurement Ensure that all Poorly defined Internal purchased materials requlstion. procedures. ‘and equipment Uncuelified supplier. meet the required Poor expediting. standard for Poor inspection. manufacturing.@ Soudi Media Systems 5 Wes material | receive on tine? | Was materia | detect? Survey Make surethat——Poorschedulng. ——=snternal_—=—= Were al date survey worksare Improper procedures, andmechanks one aschechied documentation ofthe suey tndatreiteore procedure. agreed and documented. centred? Installation —Ensurethat works Incompetent ——‘Visalinspecton. Was overall arecone coring istalers. Nondestructive eject, to approved ‘amination. percentage euing ord ceptable? tea Standards Pre-commissioning Achieving the ‘Not using proper Ensure that type Were all the | objecvesofthe pect iniruments.oftestand. equipments eignandEipedcaltratontmensuing—_insafed within consvucionss _-dateafthe——instumentare acetate detaedinthe 30. instrument. approved by operational eel CUSTOMER venfy at specitedn thevaldy of thecontract? catration cerfate 4.2 Documentation Requirements 4.2.1 General SMS has established the following documentation for its Quality Management System, © Quality policy and Quality objectives © Quality Plan ‘® Documented procedures ‘© Planning, operations and process control documentations such as: Inspection and test plan, Records of internal reviews, Inspections and test reports, Internal and external audit reports and corrective actions, Other documents. © Records Each document includes specific Quality procedures and relat particularly:@ Souci Media Systems Inspection and Test Results, B Quality Audit reports, @ Results of FAT, SAT. The Quality Plan will refer to the following documents separately developed to cover the work activities of the project @ Loss Prevention Plan, & Inspection and Test Plan, Factory Acceptance Test, Site Acceptance Test, Performance Acceptance Test. A set of all approved documents will be circulated to sites, and each supervisor will have a copy of it. 42.2 Quality Plan: ‘SMS established and maintains a Quality Plan. The Quality Plan identifies the scope of the Quality Management System, and any exclusion to the requirements of ISO 9001:2000. It includes procedures and documents covering work activities. It includes a description of sequences and interactions of processes that fall under the scope of the Quality Management System, ‘The purpose of the Quality Plan is to establish necessary control in order to ensure that workmanship, materials and equipment are conforming to: © SMS Engineering Standards, © Project Specification and Drawings, © Allapplicable codes, specifications and standards. ‘The Quality Plan shall guarantee and demonstrate SMS’s ability to achieve its Quality Policy by consistently providing products that meet CUSTOMER requirements and applicable regulations, and by entancing CUSTOMER satisfaction through the effective application ofits Quality Management System. This includes plan for continual improvement of SMS QMS, and the assurance to CUSTOMER that conformity and applicable regulatory requirements are g ty met, SMS objectives base emphasis on Safety, Quality, Delivery, Reliab Where any requirement of international standard ISO 9001:2000\a ‘due to the nature of an organization and its product, this ean exclusion, However, exclusions are limited in order not to affect@® Soul Media Systems 'y, oF responsibility, to provide product that meets CUSTOMER and applicable regulatory requirements. SMS will lean on its Quality Management System (QMS), implemented with a process approach in accordance with the ISO 9001-2000 standards to fully comply with the SMS & SMS CUSTOMER requirements, In order to demonstrate the Quality Plan validity, internal audits are carried out to ensure the Quality Plan has been implemented, and is maintained as part of the Quality Management System. Validation shall demonstrate the ability of the system to achieve planned results. ‘The Quality Plan should be reviewed for adequacy and formally approved by CEO. ‘The Quality Plan shall be revised whenever appropriate to reflect changes that have been made, changes in the manner in which the product is produced or the service is, provided, or changes in Quality assurance practices. ‘The Quality Plan lifetime is valid until complete acceptance of the system delivered for each project. ‘The Quality matrix introduces the SMS Quality processes applicable to the project. 42.3 Control of Documents: The Quality Plan, referenced procedures and Inspection & Test Plans are controlled documents. The QA/QC Manager is responsible to ensure the initial issue and subsequent changes are acknowledged by those authorized to receive the Quality Plan. A documented procedure has been established to control documents required for the ‘Quality Management System. Project documents shall be maintained at the project office and sites. Access to these files shall be limited to the members of the project team as authorized by the Project Manager. Lead engineers are responsible to review the technical components of the technical documents in their respective fields. ‘The QA/QC Manager is responsible to ensure the consistency and adequate format of the documents. ‘This review shall be indicated on each item by signature and indicating the date when the review was made. All documents transmitted to CUSTOMER shall identify the a engineer. The document status shall be updated based on the respot424 @ Soudi Media Systems Documents not authorized for use, voided documents or superseded documents shall bbe marked and placed in a different file at a different location as a means to prevent use. The QA/QC Manager (QM) is responsible for reviewing all documents and identifying submittals and deliverables to be transmitted to CUSTOMER and recorded ‘on a documentation submittal log. Controls shall be established to track the status of any item on the list that requires authorization or approval. These items shall not be released until approved or authorized. ‘The method for tracking documents transmitted to CUSTOMER is as follows: * Documents are intemally verified by the Quality organization and discipline ‘engineers for their consistency, respect of CUSTOMER standards and compliance with CUSTOMER’s contractual requirements, © First submissions for approval by CUSTOMER. © Reception of comments (approved, approved as noted, revise and resubmit, not approved):- © Approved: the original along with CUSTOMER’s dedicated binder; ‘copies are circulated to the concerned engineers, © Approved, as noted: the original along with CUSTOMER’s filed in a dedicated binder, copies are distributed to the concemed engineers. Comments shall be taken into consideration during the work, © Revise and resubmit: comments are inserted, the revision index is updated, a new issue is submitted to CUSTOMER, and the original document is filed in a dedicated binder, © Not approved: a new submittal will be issued, not approved documents will be archived, Control of Records: Project records shall be stored in suitable environment to prevent damage or deterioration and to prevent loss. Records shall be filed by subject, date, file category, such as: © Quality inspection and test reports, * Calibration certificates, + Requests for inspections, © Corrective actions reports,@® Seu Meck Systems Requests for waivers, © Audit reports including corrective actions, © Surveillance reports including corrective actions. An index of project records shall be part of the file. The QA/QC Manager is responsible for the accuracy and completeness of the records. Quality Inspectors are responsible for the management of documents, data and Quality records at the project site ludes log, filing and storage of the Quality procedures, Quality inspection records and test reports. Access to records shall be under the control of the QA/QC Manager. Removal of records to a location other than the immediate area where the file is located shall be restricted to Project Quality personnel. Measures to identify removed files and their ‘current location shall be maintained. ‘The QA/QC Manager shall identify those records to be transmitted to CUSTOMER ‘upon completion of the projects and transmit the appropriate records. SMS records that provide evidence of conformance to requirements and of the effective operation of its Quality Management System shall be identified, stored, protected, and retained. Retrieval shall be controlled, The QA/QC Manager is responsible for identifying the records to be retained, retention time, disposal method, and for arranging for their protection and controlled retrieval. A documented procedure to control the identification, storage, retrieval, protection, retention, and disposition of Quality records shall be established 5. MANAGEMENT RESPONSIBILITY 5.1 MANAGEMENT COMMITMENT: SMS top Management is committed to implement its Quality Management System (QMS) and continuously improve its effectiveness by: © Communicating the importance of meeting CUSTOMER, regulatory, legal requirement by conducting internal reviews, * Establishment of a Quality policy and objectives: obtain CUSTOMER satisfaction by ‘meeting project requirements within the schedule, © Conducting management reviews in accordance to the Quality Plan, © Ensuring the availability of necessary resources in accordance with the 5.2 CUSTOMER FOCUS: SMS top Management shall ensure that CUSTOMER requirements are d ‘met with the aim of enhancing CUSTOMER satisfaction.@ Saud Media Systems + Reviewing contract requirements, Quality Management System, and procedures for ‘SMS ensure CUSTOMER satisfaction by: compatibility and submit modifications as appropriate, © Allocating trained and qualified staff resources in accordance with the project requirement, ‘+ Schedule and reporting progress in sufficient details to control project cost, ‘© Training personnel as required, « Performing Management Reviews and Internal Quality Audits. «Establish a program for problem identification and resolution and problem prevention, ‘* Maintaining data control systems and record of project act 5.3 QUALITY POLICY: SMS policy regarding the Quality of the goods and services we offer to our CUSTOMERS is to be partner of choice to satisfy our CUSTOMER’s expectations and to build on the ‘excellence of our technology. The nature of SMS's business places particular emphasis on Safety, Quality, Price, Delivery, Reliability, Experience and Training. Continuously improving the effectiveness of this CUSTOMER-driven partnership, SMS shall strive for Quality and Assurance to keep building trust and reputation on the excellence of our experience as integrator in advanced electronics. The Quality Policy is controlled and reviewed for relevancy and appropriateness at regular intervals in Quality Management reviews. The Quality Policy is communicated to the organization by the distribution of the Quality Manual to all employees, partners and ‘CUSTOMERS. 5.4 PLANNING: 54.1 Quality Objectives: Top management of SMS has identified the following Quality objectives for the projects. The objectives are measurable, consistent with policy, relevant to the successfull completion of the projects, and attainment of objectives is considered as part of our effort for improvement. SMS Quality objectives are: © Commitment to the approved schedules © Provide documents as per CUSTOMER requirements © No repetitions of the same errors © Zero number of defects@ Saud Media Systems © Complete projects within budget © Allocate suitable and qualified resources 54.2 QMS Planning: The elements that comprise the quality planning process are: © This Quality plan, © Inspection & Test Plans, © Records of internal reviews, © Inspections and test reports, ‘* Internal and extemal audit reports and corrective actions, © Work Instructions, © Project Organization Charts that prescribe personnel allocations and ‘mobilizations, ‘When conditions require change, the process is controlled and the integrity of the Quality Management System is maintained, The changes are controlled by internal procedures. 5.5 RESPONSIBILITY, AUTHORITY AND COMMUNICATION: 5.5.1 Responsibility and Authority: ‘The QA/QC Manager is responsible for maintaining the organization charts. The QA/QC Manager shall have organizational authority at least to that of the line managers responsible for the execution of the work. All QC personnel shall functionally report to the QA/QC Manager. SMS has assigned respons lities and authority in the following manner: ‘The Project Manager will be in full control of all phases of the project (design, procurement and execution) and directly accountable to SMS Management. He will be responsible for assuring compliance with the approved Quality Plan for all the work, inspection and testing activities both offsite and onsite. He will be responsible for the project activities and supervision of the work and assuring the availability of tools, equipment, manpower and qualified site supervisors. coordination with the Quality organization for inspection. He shal and safe site. SMS Quality organization will conduct surveil duties for the specified work and efficient recording and report required,95.2 @ Sovdi Media Systems ‘The QA/QC Manager reports directly to the Company CEO. He is responsible for the consistency of the Quality Plan with both SMS Quality Management System and CUSTOMER requirements. Appointing a QA/QC Manager/Management Representative: QA/QC Manager shall ensure that the Quality Plan is established and is responsible for its implementation. QA/QC Manager directly reports to the CEO. ‘The QA/QC Manager shall ensure that every member of SMS team has knowledge of the Quality requirements. In close coordination with top management, he will supervise, review and validate all Quality actions related to the Business Unit: ‘© Prepare, review, update and circulate the Quality Plan, ‘+ Issue the Quality procedures, inspection & test plans and records, ‘© Coordinate and supervise the act books” ies related to the collection of the “records © Determine where improvements are required, and when corrective actions are needed. © Monitor the implementation and adequacy of the installation procedures established for the projects. © Control the validity ofall documents required for performance of the work, © Implement the Quality Plan, review, assess the effectiveness of the Quality lan and verify the compliance of the works with the contract requirements. © Record and follow up the non-conformance reports until rectification is done and verified ‘The Quality Inspector directly report to the QA/QC Manager. His main function is to coordinate all Quality activities on the sites. SMS Quality Inspector will be at the “WORK” site, He will issue requests for inspections to CUSTOMER Quality Department and conduct all inspection and testing activities, identifying and reporting any system deficiency, He is responsible for coordinating and solving issues that may arise in connection with the revision or updating of field engineering during the performan, assigned to SMS. ‘Their responsibilities also include: ‘© Implement the Quality Plan, review and assess its effectiv. compliance of work to the contract requirements,@ Soudi media Systems © Receive all technical documentation on “WORK” site, ‘® Monitor the implementation and adequacy of the installation procedures, ‘© Update and review the drawings according to amendments and modifications carried out on * WORK” sites, © Determine with the QA/QC Manager where improvements are required, and when corrective actions are needed, The Safety Officer He will be in charge to ensure the implementation of General Safety standards and the Loss Prevention Plan. ‘The Safety Officer will also conduct a familiarization period on a weekly basis for workers under his responsibility in order to: © Promote Safety by being alert to site conditions ‘© Ensure that accident prevention becomes second nature to their staff ‘© Use of Satety equipment (Refer to Loss Prevention Plan) ‘The Procurement Manager will directly report to the Logistic Director and will coordinate with the Project Manager. He will be responsible for the implementation of the Procurement Plan and will work in close coordination with the Quality Controllers to review requisitions and purchase ‘orders so as to ensure compliance with the applicable standards, ‘The Project Material Manager will report directly to the Procurement Manager. ‘He will ensure that all material and products purchased meet the Quality requirements, In particular, he will be responsible to conduct the incoming Quality inspection, including the following tasks: * Verify that the requested documents are provided (certificate of origin, calibration certificate, etc.) Verify that goods are matching in references and quantity (delivery bill against order) © Fill up and sign the related Quality inspection sheets © Maintain the procurement Quality records." ‘The Project Engineer is in charge of supervising all the engineerin, project: © Conducting design reviews and approving the design oufauis, according to requirements during the design phase © Coordinating with the Design Manager of Design company,@ Sovek media Systems * Updating and reviewing the drawings according to amendments and ‘modifications carried out in the field. © Submitting drawings ‘SMS Lead Engineers are in charge of © Supervising the work progress in their relevant fields in accordance with the instructions in the Quality Plan. They report to the Engineering Manager Detecting and reporting any System Deficiency in the work ‘© Monitoring the implementation and adequacy of the installation procedures. © Following up the implementation of corrective actions and the clearance of nonconformance reports. 5.5.3. Internal Communication: ‘SMS top management shall ensure that appropriate communication processes are established within the organization and that communication takes place regarding the effectiveness of the Quality Management System. ‘The QA/QC Manager will ensure that the Quality Management System updates, CUSTOMER satisfaction reports, and audit reports are communicated to all personnel involved by conducting reviews and circulating the updated QMS documentation on site, SMS will lean on its Quality Management System to ensure appropriate communication under the coordination of the Functional Director, with the cooperation of the QA/QC Manager. 5.6 MANAGEMENT REVIEW 5.6.1 General: In accordance with the ISO 9001:2000 standard, SMS Top Management conducts reviews of the QMS annually to ensure that the QMS is continually suitable and effective. Review Inputs: ‘The inputs to management reviews are: © Minutes of the previous review meeting ‘© Reports of internal and extemal audits © System Deficiency reports © CUSTOMER performance evaluation © Process performance and product conformance result7/0) Sud Media Systems © New corrective/preventive action plans with the relevant needed resources submitted for approval ‘© Corrective and preventive actions status © Other changes such as in the scope of work that could affect the QMS. 5.6.3 Review Outputs: ‘The output of the management reviews are: ‘* Improvements in the QMS and its processes '* Improvements in project related to CUSTOMER requirements ‘+ Approval of new corrective/preventive action plans ‘* Assignment of the resource needs © Minutes of management review meeting ‘Any changes in the QMS which result from reviews will be included in the Quality Plan with the approval of the QA/QC Manager. Copy of the updated Quality Plan will bbe forwarded to CUSTOMER. 6. RESOURCE MANAGEMENT 6.1 PROVISION OF RESOURCES: ‘The HR Director is responsible to assess organizational and projects needs including oversight functions and develop resource requirements in order to assure resources necessary to implement and improve the processes of the QMS and address CUSTOMER satisfaction issues are provided in a timely manner. 6.2 HUMAN RESOURCES: 62.1 General: SMS shall assign personnel to any project in accordance with SMS standers and job description and ensure that he is competent on the basis of applicable education, ‘raining, skills, and experience. All personnel assigned to any project shall meet the ‘minimum qualification and experience levels specified in SMS reference System. Functional Director requirements.@ Sou Media Systems SMS has developed position descriptions for those personnel performing activities affecting Quality that identify competency requirements. The Functional Director Shall maintains the latest issue of position descriptions. 62.2 Competence, Awareness and Training: ‘The Functional Director in coordination with the Project Managers is responsible to identify the training needs for the personnel assigned to the project, ‘The identification of the needs is based on: + Newly hired employees ‘* Previous experiences on similar project ‘* Use of new products or technologies © Yearly performances appraisal of employees SMS is responsible to identify training needs and assure training is performed. Personnel lacking required competencies shall receive training such as formal, informal, or on-the-job. SMS will provide training as deemed appropriate to satisfy competency needs or utilize external training sources. ‘SMS shall evaluate the effectiveness of the training through Per iodic internal audits, review and analysis of employee generated errors, omissions, rework, and nonconformities, The effectiveness of the training will be evaluated through the performances of the employees. SMS employees shall be made aware of the Quality requirements and how their work activities contribute to the achievement of Quality objectives. SMS shall maintain records of education, training skills, and experience for personnel effecting Quality. Human Resources Director is responsible to ensure appropriate record including records of training activities and subject matter of the training are ‘maintained ‘The Human Resources Department keeps records of trainings, skill and experience of employees as to be used for new assignments, particularly where their psx ‘may affect the Quality of works. 63 INFRASTRUCTURE: ‘SMS provides a work environment suitable for its business objective and\ati requirements.@® Sout Media Systems SMS will provide the office space of the project to the team. This will include in particu © Office tools, © Documentation storage © Material storage, * Accommodation, recreations facilities at the camp sites 6.4 WORK ENVIRONMENT: This section is addressed in the Loss Prevention Plan, 7, PROJECT EXECUTION 7.1 PLANNING OF PROJECT EXECUTION ‘SMS shall plan and document any project execution process. ‘The Quality objectives for the design, procurement, and installation activities are identified in the contract specifications and internal Quality objectives. Verification and validation are incorporated into the planning process and are shown as output, Quality records: design review, installation! integration report, pre-SAT (Site Acceptance Test ) Report, SAT report and periodic program reviews. Records attesting to conformity of process and resulting Work shall be maintained by the QA/QC Manager. Records include: ‘* Inspection reports and certificates © Internal Quality audit results and closures, ‘© Records of management reviews Project acceptance by CUSTOMER shall be documented by Completion Certificate(s). 7.2. CUSTOMER RELATED PROCESS: ‘The CUSTOMER related processes are: © Determining the project requirements ‘© Reviewing the project requirements * CUSTOMER communication@ Sovdi Media Systeme SMS will review the contract agreement to determine CUSTOMER additional requirements including regulatory and legal ones, which may not have been identified by the CUSTOMER, and need to be implemented to support the delivery of the Work. 7.2.1 Determining Project Requirements: ‘The project requirements are determined during the contract review phase. ‘As soon as a contract is received, the Marketing & Sales Manager in charge of the contract forward it to the Contracts Manager. The Contracts Manager circulates the contract along with a Contract Reading form to the representatives of the departments involved in the project execution: Functional Director, Project Manager, Technical, Procurement, Finance and Quality Departments. ‘The following parts of the contract are particularly reviewed: © Scope of work, obligations, change orders or variations ‘© Schedule of work completion and deliveries ‘* Submissions, inspections, tests and acceptance ‘* Price, financing and payments © Contract structure, intellectual & industrial property, insurances, liability to CUSTOMER, termination, overall consistency. Alll the remarks concerning the quality requirements are gathered on the Contract Reading form. The findings of the contract review may lead to requests for clarifications to the CUSTOMER. 7.2.2 Reviewing Project Requirements: SMS has assigned the responsibilty to review the contract to the Project Manager. The Project ‘Manager shall ensure that the requirements are understood, and that we have the capability of performing the work. The contract shall be reviewed by the Project Manager to ensure any agreed-to changes have been incorporated. The review shall be documented in the following manner and records maintained. “The methodology is as follows: ‘Once the contract requirements have been reviewed and possible amendments included, SMS ‘conducts an internal kick off meeting. ‘The program kick-off meeting includes: ‘* Review of the contractual scope of work © Review of the initial schedule (proposal phase) and prepara schedule (baseline schedule) © Review and update of the initial resources budget@® Saudi Media Systems * Review and update of the initial WBS (Work Breakdown Structure) and OBS (Organization Breakdown) © A detailed review of every work package and related list of materials, © The assignment of responsibilities and tasks to each participants of the kick- off meeting, with budget and schedule © Minutes of the program kick off meeting are issued by the Project ‘Manager. ‘Changes to contracts shall be controlled. The Project Manager is authorized to accept changes to contracts, identify any restrictions or levels of acceptance. Changes shall be documented and issued to all staff responsible for execution of the original contract by the Project Manager. 7.2.3. Customer Communication: SMS is ever committed to assure a transparent communication with its CUSTOMERS. The Project Manager is responsible to establish and maintain communication with the CUSTOMER Representative regarding engineering, procurement inspection, of installation/pre-commissioning activities. ‘Methods of communication with CUSTOMER for this project will be: * Weekly progress meeting with minutes of meeting © Monthly progress reports © Unscheduled meetings with minutes of meeting + Formal letters SMS QA/QC Manager is responsible for the evaluation of the CUSTOMER {feedback/complaints and responding to them. 7.3 DESIGN AND DEVELOPMENT Design and development will be controlled according to SMS Quality Management System and CUSTOMER Standards. 73.1 Design and Development Planning: SMS shall plan and control the design and address staging, review, verific activities; personne! responsibilities and authorities, interfaces between update in this plan during the project. SMS Engineering Department will be responsible of the following:® Sovdi Media Systems ‘© The design at each development stage of the project, ‘© The review, verification and validation appropriate to each design and development stage, ‘©The responsibilities and authorities for the design and development. 73.2 Design and Development Inputs: ‘SMS Engineering/ Design Manager shall be responsible to develop and transmit written design criteria to the design team, SMS Engineering/Design Manager is responsible to ensure the design schedule is developed, ‘maintained, evaluated for deviations, and adjusted as necessary in order to ensure the task ‘milestones in the contract are met. Design calculations shall be developed to written criteria. Assumptions shall be delineated. ‘Those that require confirmation before finalization of the calculation shall be identified. SMS Engineering/Design Manager is responsible to evaluate all design inputs for adequacy and assure any ambiguous or conflicting requirements are resolved. Inputs to the project design include: © Functional specifications ‘+ Information derived from previous similar designs, whenever applicable © Applicable statutory and regulatory requirements, © Other requirements essential for the design and development © CUSTOMER design documents. 73.3. Design and Development Outputs: Outputs of the design process are documented in a manner that enables verification against design inputs. Outputs are those deliverables required by the CUSTOMER in accordance with the contract and include but are not limited to studies, reports, analysis, scope development, designs, and specifications. SMS Engineering/Design Manager is responsible to ensure the deliverable addresses the input requirements, is comprehensive in addressing the CUSTOMER'S intg QMS requirements. Design outputs include: ‘© Meeting the input requirements for the design and development@® Soudi Media Systems '® Providing appropriate information for purchasing, production and for service provision ‘© Containing or referring to product acceptance criteria, © Specifying the characteristics of the product which are essential for its safe and proper use. ‘The Project Manager is responsible to ensure the deliverable addresses the input requirements, is comprehensive in addressing the CUSTOMER's intended use, is constructible, and that the deliverables are approved as required by the contract and SMS QMS requirements. 734 Design and Development Reviews: SMS shall perform periodic formal design reviews. Design documents are circulated for internal review and coordination of disciplines. ‘The design review shall address the ability of the design to fulfill requirements and identify problem areas and proposed corrective actions. Weekly meetings for the review of the project design and development will be planned: ‘* To evaluate the ability of the design and development results to meet the requirements ‘* To identify any problems and propose necessary actions. Records of design reviews shall be maintained by the SMS Engineering / Design Manager. 73.5 Design and Development Verification: ‘SMS Engineering/Design Manager is responsible to assure the output meets the design inputs. Design verifications may include: © Performing alternate calculations © Comparing the new design with an available similar proven design © Undertaking test and demonstrations + Reviewing the design stage documents before release Records of verification of acti Manager. ies shall be maintained by SMS. Eng)@ Souck Media Systems Design validation shall ensure that the resulting product is capable of meeting the requirements for the specified application or intended use. Whenever practical, validation shall be completed prior to the delivery or implementation of the product. 73.6 Design and Development Validation: ‘SMS Engineering/Design Manager shall perform this analysis. The results shall be recorded and used as part of our corrective and preventive action plan. 7.3.7 Control of Design and Development Changes: ‘The Project Manager is responsible to provide the interface with CUSTOMER Representative during execution of the contract. Supplements or addenda developed during this period shall receive the same level of review as the original document and will be reviewed by the Engineering/Design Manager prior to issue. As-built shall be developed as per contract requirements. As-built shall be independently reviewed to ensure field-marked prints and other sources of as built information have been correctly translated onto the original document. Revision to project design documents shall be controlled, Records of these activities are maintained by the Engineering / Design Manager. 7.4 PURCHASING: ‘The Procurement Plan describes the procurement process from placing purchase orders to material delivery. ‘The procurement of services or material will be actually initiated only after CUSTOMER approval of subcontractors and material. 74.1 Purchasing Process: Where subcontractors and suppliers are selected and engaged to work on this project, their capability to perform the assigned scope of work is evaluated by the QA/QC ‘Manager. Subcontractors and suppliers performance is evaluated yearly. Physical surveys, when needled shall be performed by a qualified auditor and supported by a technical specialist for the equipment under consideration. Evidence of qualification of subcontractors and suppliers shall be provided to CUSTOMER. Evaluation of their performances can be done on the basis of previou: pore Records of subcontractors and suppliers previous performances Corporate Procurement Manager. Evaluation criteria are defined. ‘The main criteria for the subcontractors’ selection are:@ Soudi Media Systems © Being familiar with CUSTOMER Safety and Security regulations and able to implement project Loss Prevention program and HIP details for their parts of the work, and Quality control, Having solid financial background based on the value/volume of the projects ‘executed by them previously and their current bank statements, © Having sufficient and adequate resources such as construetion tools and skilled manpower with proper infrastructure. ‘The QA/QC Manager will assess and maintain records of the selected supplier and subcontractors performances, ‘Subcontractors and suppliers with record of poor performance shall be excluded from future consideration, The QA/QC Manager is responsible to follow up on identified areas of poor performance. Purchase of material will be initiated only after CUSTOMER approval of the technical specifications. 7.42 Purchase Information: Purchase orders with suppliers and subcontractor will define services and/or product requirements. All requisitions shall be reviewed by the Procurement Manager for technical and Quality requirements prior to submitting to CUSTOMER for review. Purchase orders shall include the following information: ‘© Submittal References © Description © Quantity © Expected Delivery Date. ‘The Quality documents requested from the suppliers shall be specified on the purchase order: © Quality Plan * Inspections and Tests Procedures and Reports © Delivery Schedule ‘The following documents shall be attached to the purchase order:@ Saud Media Systems © Specifications © Drawings © Contractual Requirements Order to subcontractors shall include the following information. © Contractual Requirements © Scope of Work, © Work Breakdown Structure, ‘© Specifications and Drawings, © Schedule’s, ‘© Description of Resources Needed, © Quality Requirements, 743 Verification of Purchased Products: The Procurement Manager is responsible to ensure that the equipment and materials ordered for any project meet contract requirements and are delivered on time. The following steps shall be taken to ensure that the suppliers are capable of providing appropriate items: = Supplier suborders shall be reviewed for conformance to the original purchase order requirement and document. - The manufacturer/supplier Quality program in accordance with ISO 9001:2000 shall be verified by the QA/QC Manager. - Manufacturer/supplier capabilities to supply items that meet technical requirement in a timely manner shall be evaluated. Once fabrications starts, progress shall be reported on a weekly inspection/fabrication status report. ‘The purchased products to be verified for this project are: ‘© Subcontracted works ‘© Equipment * Materials ‘The subcontracted works will be reviewed for conformance to pi and accepted by CUSTOMER through inspections and tests. Equipment/material delivered for use on the project shall be Quality Inspector.@® Soudi Media Systems Rejected material shall not be allowed to ship. Non-conforming material shall be returned to originator or marked in a manner that shall prevent its use. All inspections and tests shall be documented. ‘SMS js fully responsible to ensure that the subcontracted works are conducted as per approved specifications, drawings and standards. ‘SMS is responsible to ensure that all equipment meet the projects requirements and are compliant with the technical submittals approved by CUSTOMER. These documents will be transmitted to CUSTOMER for review whenever the approval of CUSTOMER is required prior to proceed to the shipment. ‘Test reports from manufacturers/suppliers will be maintained in the Quality records by the QA/QC Manager. Upon material delivery, the Procurement Department will verify the shipment against the purchase order and packing list before shipment to the sites. ‘The Project Manager shall inform CUSTOMER of the equipments or materials arrival for inspection. ‘The supporting documents for inspection and delivery approval shall include: © approved technical submittals ‘© approved drawings 7.5 PRODUCTION AND SERVICE PROVISION: 7.5.1 Control of Production and Service Provision: ‘SMS shall establish the controls applicable to the installation activities through the documented Inspection and Test Plan. The plan shall be executed based on the Inspection Plan made available by CUSTOMER as reference. List of applicable controls includes: © Activities are planned and scheduled, © Acceptance criteria are defined, © Adequate resources (tools, equipment, trained personnel) are ays perform the work, ‘© Tools are made available, © Workforce has access to work and installation instructions, ¢ The work environment is safe and conforms to health and in the contract.@® Scuck Media Sytems © Procedures, work instructions, and/or installation instructions are available to the workforce. ‘* Licensed personnel are assigned to the project to perform activities requiring such license or certification (splicer, welder ete.) © Criteria for release, approval, and acceptance are established. 7.5.2 Validation of Process for Production and Service: The validation of the design is the constructed project that satisfies the CUSTOMER requirements. ‘The validation of certain construction processes can only be ascertained when load is, applied or operation is initiated, For the project, these processes include: © Cable installation, ‘© Fiber Optic Cable installation, © A/V Equipment Installation. © SMS assures these processes can achieve planned results through: © Equipment and personnel qualification, © Defined methods and procedures, © Records shall be maintained and revalidation performed as necessary, 7.5.3. Wentification and Traceability: ‘SMS shall develop and maintain a system to identify, design, or report documents so they remain traceable to their originator and contain CUSTOMER identification, as may be required by the contract. ‘SMS shall implement a documentation system to identify and trace all documentation issued towards CUSTOMER or received from CUSTOMER. ‘The identification and traceability system covers the following document: © Drawings, © Submittals, © Documentation required by the Contract, © Letters. ‘The identification and traceability system will identify and ty information: © Document reference,154 75.5 @® Soudi Media System © Date and revision index, © Originator, © Subject, ‘© CUSTOMER identification. All documents will be circulated to the authorized persons both in hard copy and soft ‘copy format through the network. CUSTOMER Property SMS shall develop and maintain a system to receive, log, and maintain CUSTOMER, supplied documents, data, material, or equipment. ‘The Project Material Manager is responsible for this function and shall advise the CUSTOMER Representative of any items that are unsuitable for use, lost, or damaged, SMS shall establish and maintain procedures for the verification, storage and maintenance of CUSTOMER / SMS supplied products such as equipments and materials, information and data supplied by CUSTOMER, which shall be incorporated into the work. ‘This may include: Long lead equipment and/or “free-issued” material, © Conditions of contract, ‘© Specifications, © Drawings, design or particular details, ‘© Specialized equipments and related specifications, drawings ete., © Computer software All CUSTOMER supplied material shall be inspected against the shipping documents for accuracy and damage by the Project Material Manager and stored in such a way to prevent damage or deterioration ‘The Project Material Manager is responsible for the final disposition of supplied items at the conclusion of the project in accordance with contract requirements. Preservation of Materials and Equipment: During the development of the plans and specifications, SIfS?: installation material and equipment and include in the plans and\dpe ‘requirements for handling, storage, packaging, preservation, and dey ‘ensure requirements are met@ Saud Medio Systems ‘The methodology used for this project is as follows: It applies to all materials intended for the projects including but not limited to the equipment, installation accessories, cables and other consumables necessary for the successful completion of the project. Under the supervision of the QA/QC Manager, Quality Controllers shall be responsible for: © The overall project Quality monitoring to provide continuity of procedures implementation, evaluate effectiveness of the Quality system, and recommend changes to achieve desired efficiency, © The receiving inspection, the review of procured materials documentation/testing and establishing beyond doubt the eligibility of any specific item/part of material for use in installation and other complementary works. SMS shall establish, maintain and implement a program for handling, storage and preservation of equipment and material for this project. ‘The Project Material Manager shall be responsible for: ‘* The overall supervision of activities related to receiving, segregation, storage/staging, preservation and maintenance identification, safekeeping, inventory and issuance, The actual receiving of delivered materials, physical inspection and quantity check, He shall receive, review and list all records and documents related to ‘materials, initiate segregation and marking requirements for items identification, Proper handling/lifting and transport of all materials shall be observed at all times. This shall be carried out with the use of appropriate handling, lifting and transport method/technique, equipments and devices. All newly delivered materials shall be unloaded at allocated receiving sites whenever possible, For heavy lifts or materials requiring special handling, manufacturers or suppliers recommended handling procedures shall be followed. All other materials and items shall be handled in accordance practiced handling methods and techniques. All non conforming items shall be identified and segregated accepted, Non-conforming items shall include but shall not B following:@ Souci Meda Systems ‘* Materials with irreversible damage, defect or discrepancy from specification, © Unidentified materials or part thereof, ‘¢ Wet or contaminated consumables. All non conformances shall be reported using System Deficiency Report (SDR) and the reports are released to proper channels. SMS Material Control Group / Procurement Department shall be provided with a copy of SDR pertaining to the ‘materials, Warehouse shall be divided into sections with identifying signs as a guide for isolation, storage and identification purposes. Proper storing and staging practices shall be employed at all times to protect materials especially consumables, from the effects of the weather, unsafe practices and contamination © Material requiring special storage precautions and practices shall be stored and staged as per the recommendation of the supplier or manufacturer and CUSTOMER standard requirements. © Required special container/conditioning devices and equipment for consumables (particularly electrodes) shall be provided as needed. All flammable, toxic and corrosive materials or consumables shall be properly located and provided with appropriate warning/safety signs. 7.5.6 Procedure for Preserv: ion of Equipment and Materials: Project Material Manager ——»=—=Receives purchased material and checks the following against the delivery documents. (Receives/Collects applicable documents) (Le. ‘Manufacturer, Reports, Test Cert. Etc.) Conducts initial receiving inspection/visual examination. Informs, requests Quality Controllers to conduct the receiving inspection. Quality Inspector ‘Manage the receiving informatio with the project Quality Pian (Cor Consumables, Materials and Inspe and Test Control}!@® Soud Meda Systems Project Material Manager Handling, storage, segregation and maintenance of Identification of materials in accordance with the requirements. Initiates actual handling, storage/ staging, segregation and maintenance of identification of materials. Quality Inspector Conduct weekiy check and verification that all ‘requirements are met, applied and maintained, purchases/ releases and NCR if an unacceptable deviation from requirements, Project Material Manager Prepares materials reception in accordance with the scheduled activities. Construction Enjineer ‘Checks, reviews and approves materials reception. Project Material Manager Initiates checking stocks for requested materials Site Supervisor Supervises off-loading at site, ascertains proper staging, checks iftraceability marks/tags of materials are preserved/retained fin any case, tractability tags/ marks are damaged co destroyed, reports to Quality Controllers to restore or replace traceability marks or tags. Quality Inspector Verify, check, at least every other day, the stored/ stage materials at site before installation/ use to ensure that requirements or traceability and ‘marking are fulfilled. Al records and reports related to this procedure shall be kept and maintained in a secure filling system. These records shall be identified and filed in accordance with SMS documentation and Quality records management system. At the project completion, these records will be included in the project Quality records file. 7.6 CONTROL OF MONITORING AND MEASURING DEVICES: SMS has implemented a system to monitor all its monitoring and measuring devices using a ata base containing the following information: © Type of monitoring and measuring devices, © Reference, * Manufacturer, * Part number, © Serial number,@® Soudi Mecka Systems ‘© Location and user, © Last date of calibration, © Next due date of calibration. SMS Logistics Supervisor is in charge of managing the calibration of all measuring equipments, and to maintain and update the database as follows: Provide a replacement measuring equipment to the user, ‘¢ Update the data base upon reception of the calibrated measuring device. The Project Material Manager is responsible to maintain the records of equipment calibration, ‘The QA/QC Manager shall ensure that subcontractors maintain a program for the calibration of their measuring and monitoring devices used for this project. 8, MEASUREMENT, ANALYSIS AND IMPROVEMENT 8.1 GENERAL: SMS will use the following output data, to monitor measure and analyze work activities to assure conformity and achieve improvement: ‘Results of CUSTOMER satisfaction survey, ‘* Internal Quality audits, ‘¢ Inspections and test results, ‘* Control of non conformances, ‘¢ Preventive and corrective actions, © Work progress measurement. 8.2 MONITORING AND MEASURING: 8.2.1 CUSTOMER Satisfaction: ‘SMS has developed the following methods to obtain data and monitor CUSTOMER satisfaction and/or dissatisfaction, © Weekly Status Report ‘+ Minutes of the meetings © Correspondences 8.2.2 Internal Audit:@® Saudi Media Systems contractual arrangements and to determine the effectiveness of the Quality program and associated procedures. Reports of internal audit results shall be generated and issued to the affected departments, Follow-up audits shall be conducted whenever it is necessary to verify the effectiveness of the corrective action taken further to the previous Audit and its findings. Internal Audits shall be executed by qualified Quality Assurance personnel and or approved nominated representative not directly responsible for the area being audited and whose responsibilities are as described in the proceedings and shall not be related to the Quality Team, Audits shall be performed in accordance with pre established written procedures and checklists. Senior management shall review the audit and present findings to ensure implementation. The QA/QC Manager is assigned responsibility to implement the intemal Quality audit program. The QA/QC Manager shall assign a team who will be responsible for conducting planned, periodic, or unplanned audits on records and activities forthe project. ‘The aucit team shall report to the QA/QC Manager on the evaluation of product and service compliance to SMS Quality Plan, 8.2.3 Audit Procedure: er Determine the need for audits end the type to be performed, Nac Manager, ‘Submits the schedule of planned audits to top Management for approval Plan and schedule the audit programs inline with the approved Quality Plan, inluding but not limited to the following 12 Ustofrecords to be auelted, ‘Qualty Audit Team © Provide flexibility to include responses to signify compli Ve ‘+ Notify concerned department/ group/subcontractoy availabilty of the required personnel@ Saudi Media Systems © Approve Audit plan schedule. Notice of audit shall be forwarded tothe ‘Audit Team at least one week prior to the actual date of aust. © Review ll audit plans. © Conduct pre-aueit meeting with concerned Managers, Supervisors and Inspectors Perform audit using the prepared audit plan on the department/project/ supplier/ Subcontractor and identifies findings at an exit meeting. ‘+ Complete the actual audits and prepare preliminary audit finding report for submittal tothe Quality Controllers and QA/QC Manager. Review the audit findings report withthe Audit Team, ONO ener Approve the final report. ‘© Conduct post-audit meeting to discuss the findings withthe concerned ‘Quality Audit Team a ‘= Review copy ofthe audit findings report. ‘= Implement corrective actions for activities which were found deviating from the project Quality Plan ‘© Followup the audit findings to ensure corrective actions are Ca cheatoae Implemented by the persons in charge as spected inthe audit repert. Ensue thet noted audit results have been obtained and approved. ‘Close aut findings forthe period mentioned on the Audt Report. Monitor, analyze and reports the aut output in management review ee nalyze and rep Gut em meeting. 8.2.4 Monitoring and Measuring of Process: ‘The process necessary to achieve CUSTOMER requirements will be measured and monitored as follows: ‘© Results of internal Quality audits ‘© Analysis of the nonconformance reports © CUSTOMER’s complaints intended purpose. When planned results are not acl ‘actions shall be taken to assure conformity.@ Soudi Media Systems SMS shall establish, maintain, and implement a program to control procurement, inspection and acceptance of equipment, material and installation activities performed by SMS"s own workforces or its subcontractors. Records shall be maintained. 8.2.5 Monitoring and Measuring of the Work: ‘SMS shall also establish, maintain, and implement a program to control the development, review, and release of designs that are in conformance with CUSTOMER requirements. The program shall be controlled by written procedures, instructions, or checklists as appropriate. Results shall be recorded, authenticated, and distributed in accordance with written procedures. ‘The Logistic Supervisor shall ensure that incoming equipment and materials. are inspected and accepted for use prior to incorporation into construction. When material is received without Inspection Release, the Logistic Supervisor shall perform inspection against the purchase order requirements and verify that the equipment and ‘material meets the specified standards. In projects and during installation, Quality Inspectors shall inspect the Quality of the installation effort through regular inspections of the work in progress. Activities shall be recorded via inspection and test reports attached to relevant procedures and work instructions and acceptance verified against written acceptance criteria obtained from applicable contract documents or referenced codes and standards. All test results shall be documented on forms appropriate for the tests, and dated and signed by the test personnel. The QA/QC Manager is responsible to supervise and accept or reject all contractor-performed inspections and tests, 82.6 Control of Non-Conforming Product: SMS has a program to detect and correct nonconforming conditions in design and relating to work output of its own staff or others under contract to SMS, Any nonconformance discovered by outside sources shall be processed by the QA/QC Manager. ‘The procedure to process non-conforming conditions is as follows: Initiators shall open and fill up a System deficiency Report (SDR) and forward it to the QA/QC Manager. and enough data shall be provided to facilitate total conformance.7/0) Soudi Media Systems After approval the QA/QC Manager will record the SDR in the SDR log file with reference number and date. The QA/QC Manager will copy the Process owner , the relevant Manager of the process involved (Engineering, Projects, Procurement, etc) and Quality Controllers. Quality Controllers will identify the non conforming item/ material by placing a “Hold Tag” with the relevant SDR number. ‘After logging and tagging the non conforming items, copies of the SDR of contractor, subcontractors, vendors, manufacturers and suppliers will be forwarded to the Project Manager, QA/QC Manager, Quality Controllers, CUSTOMER and the appropriate parties required by the contract. The SDR log file shall be maintained and updated by the QA/QC Manager with the contribution of Quality Controllers. Non conforming items and materials may be conditionally released for fabrication/installation only with concurrence of the Project Manager, Procurement Manager, QA/QC Manager, and the CUSTOMER direct approval. The authorization ‘and conditional release shall be documented on the SDR. and on the conditional release tag. When conditional release of the non conforming items has been authorized, the “Hold Tag” shall be removed and “Conditional Release” shall be affixed. The “Conditional Release tag” shall reference the applicable SDR number. ‘The conditional release tag shall be cleared when the SDR is cleared. SMS shall segregate all non conforming materials and assemblies to a clearly designated rejection site. SMS shall track and control all rejected equipment or ‘materials until itis reused, exported, o otherwise disposed of. ‘When the non conformity is minor and has no effect on the equipments reliability, safety or performances, it may be decided to request CUSTOMER a waiver. If the waiver is accepted by CUSTOMER, the waiver will close the SDR and the work can resume, otherwise the SDR will be further processed with corrective action, The waiver is valid only for a specific point and in any case, it must not stop the evaluation of a corrective action to avoid the repetition of the problem in the future 8.3 ANALYSIS OF DATA: The QA/QC Manager shall collect and analyze appropriate data to determine the suitability and effectiveness of its Quality Management System and to identify where improvements can be made in the Quality Management System, ‘The following data are gathered and analyzed, the QA/QC Manager the effort and to ensure closure where QMS improvements are warr © CUSTOMER satisfaction/dissatisfaction ‘© Conformity of products to requirements ¢ Measuring and monitoring data@® Soudi Meda Systems © Internal Quality audit data ‘* Others as applicable 8.4 IMPROVEMENTS: 84.1 Continual Improvement SMS strives for continual improvement of its Qual on the following: Management System by acting © Quality Policy changes © Quality Objective changes ‘© Implementation of the outputs of management reviews © Quality audit findings ‘* Analysis of nonconformities © Corrective and preventive actions implemented Implementation of approved plans © Implementation, monitoring and improvement verification Implementation of approved corrective/preventive action plans in the project will be performed by issuing and circulating specific work instructions to the project team by the QA/QC Manager. Quality Controllers will be responsible to monitor on the sites the actual implementation of the work instructions and to verify effectiveness of the action plans with measurements. They shall report the results of verifications to the QA/QC ‘Manager. When all verification results are gathered, the QA/QC Manager will assess if improvement objectives are achieved. He will report conclusions on the effectiveness of the action plans to the Quality Project Manager. If the improvement objectives are not met, deeper analysis has to be carried out by the QA/QC Manager and new action plans devised and submitted 84.2 Corrective Action: SMS has established a corrective action program to eliminate the nonconformity and prevent its recurrence, Corrective action will be appropriate to the severity of the nonconffn The corrective action program addresses:® Souci Medio Systems © Non-conformity identification, © CUSTOMER complaints, © Cause determination, © Action to prevent recurrence, © Identifying and implementing the corrective action, © Recording results, * Determining if the corrective action was implemented and effective in resolving the nonconformity. ‘The QA/QC Manager will be responsible for the identification of situation in which corrective action requests must be issued and submitted to CUSTOMER for approval. He is responsible for the implementation of the corrective action, 8.4.3. Prevent Potential Non-Conformities: ‘SMS has a program of preventive action, which anticipates the potential causes of nonconformities and works to reduce or eliminate these potential causes, The program includes performing deeper analysis of the actual causes of recurring non-conformances in Quality reviews, identifying potential nonconformities, their probable cause, determining preventive action needed, implementing preventive action, and determining if the preventive action was effective in preventing the ‘nonconformity. Quality Controllers will be responsible to initiate preventive actions plans in order to definitely root out potential causes of non conformances. After approval by the QA/QC Manager, preventive action plans will be submitted to CUSTOMER for approval before implementation on the project site. Quality Controllers will be responsible to monitor on the site the actual effectiveness of the preventive action plans. 9. MONITORING THE WORK PROGRESS AND PERFORMANCE OF THE SUBCONTRACTORS, 9.1 AVAILABILITY OF EARTH-MOVING MACHINES SMS shall ensure that the subcontractors mobilize the required earth-moving 1 ‘The subcontractor shall mobilize the machine and manpower resources weeks look ahead schedule which shall be given by SMS to the subcont@ Soudi Media Systems are licensed and fit to operate the machines and the equipment grounding system are in place whenever necessary before the machines are started up. 9.2. REQUIRED PERSONNEL ON SITE To avoid work stoppage, SMS QA/QC personnel shall ensure that only authorized personnel are in the worksite. The authorized personnel in each site are limited to the following categories: Site Engineers, QA/QC personnel, Safety Officer, Site Technicians Work Permit receiver, Licensed heavy equipment operator, Laborers. a ayaene 9.3 QUALITY, SAFETY, HEALTH AND ENVIRONMENT SMS QA/QC and Safety personnel in coordination with the other managers shall ensure that the Safety, Quality, Environment and Health issues are observed and controlled. 9.4 DOCUMENTS REQUIREMENTS ‘SMS, in coordination with the subcontractors” management shall ensure that all required legal and official documents necessary to execute the works are available for inspection and verification on site, The documents would include but not limited to the following: Work Certificate or letter of authorization of every authorized personnel on site, ID card for approved personnel, Specific drawing Appropriate inspection plan and inspection checklist, Work execution plan, ‘Two-week look ahead schedule, Progress Report Form soveenee 9.5 MONITORING OF PROGRESS AND PERFORMANCE ‘The subcontractors shall prepare and submit to SMS a monthly program schedule which will etal the activities and the resources required for the execution of the works. SMS shall break down the work schedule on a daily basis and prepare a matrix to detail the expected production output against the schedule. SMS shall provide the subcontractors with the work schedule and explain the expected daily production output. SMS. shall subcontractor mobilizes the required manpower and machineries on site before the start of work. The subcontractors shall initiate all necessary et the planned daily, weekly and monthly production output is deliver subcontractors shall submit to SMS an official daily progress report. The ‘compiled on a weekly and monthly progress report. SMS support staff st—_k > Soudi Medio Systems progress reports are documented and filed and shall be accessible anytime by the Quality Personnel for verification and validation. sua Meda Stes Work Methog Been Suateny agen of atAL WASEEL HILLS PHASE 1 Jog SG J&P Salou ALWASEEL HILLS salbia ELECTRICAL SUBMITTAL FOR PREQUALIFICATION OF M/s SAUDI MEDIA SYSTEMS FOR ELV SYSTEMS & BMS Document Ref. No: Date: 14/09/2014 MT-£-052 DIVIDER No 09 Partnership Certificatesi Medio Systems Sena =e aie hotel) Partnership CertificatesABB Electrical Industries Co. Ltd. A Joint Yonture Limited Liablity Go. Head Offic» Ri .R. 1010061412 - COC NO. 2620 PAID UP GAPITAL. - BAR 68,750,000 ) La 4S01 aia dy ay! 2S 5 aa gen Syl aida Spins daly ey “ eh gleddew Segal Date: 27" November, 2013 Saudi Media Systems Al-Akariyah Il, Suite-724 Olaya Street P.O. Box: 8464 Riyadh - 11482, Kingdom of Saudi Arabia Phone : +966 (011) 419 1939 Fax : +966 (011) 419 1996 To Whom it May Concern This is to certify that (Saudi Media Systems) is authorized to sell ABB/KNX system products in Saudi Arabia, and they are capable of providing Lighting Control Systems based on the KNX technology. Our range of KNX products are manufactured in our factories in Germany, and delivered to Saudi Arabia, where Saudi Media Systems as a authorized to sell & responsible for the design, supply, installation, testing & commissioning of the supplied materials for the project. Best regards, oA Naji Al-Hassan See Local Business Unit Manager LPWA & KNX KNX Smart Homes & Intelligent Installation System ABB i-bus® KNX Note: This letter should be renewed on annually basis, ADDED P.0.BOX 6798, RIVADH 11462 - SAUDI ARABIA Azapau Aaya ASLaL~ WYER Gly - VETO Tl. 988 (81) 288 2039, fax: +968 (01) 265 1224 400 (9) MONTY path / #404 64) rors lnSIEMENS ‘Siemens tte, PO, 804950, yah 1425, Name Mohamed Homo Serazi Department —- MEARC-SAIC-BT CPS To Whom it May Concern Telephone +986 (1) 277-8203, Fax 4988 (1) 277.8457 Modi 3968 (54) 443-6205 Exmail ‘monared bareni@semens.com urreference _ICBT-CPS-HVAC-PNR.D0C-BY2012.0022 Date October, 01, 2012 Transactional Solution Partner Certificate Dear Sirs, We would like to inform that M/S Saudi Media Systems. is our prospective Solution Provider for intending use of our Building Management System range - Desigo® and lighting- Gamma with related field devices in their portfolio, We assure our complete technical support, products know-how & training to M/S Saudi Media ‘Systems. in accordance with standard terms and conditions. Sincerely yours, = Siemens Ltd. oye SS) / tonto Ley 1S 1 Tne frp ey Mohammed Eyad Koujan imma Hassan “contrl Products and Systems Head - SA ‘Sales Manager CPS-SA Notice: Compliance with legal and internal regulations is an integral pert of all usiness processes at Siemens. Possible infringements can be reported to our HelpDesk “Tell us" at www siemens comftelus ‘Slomens Limited Branch Jeddah Ofies, Balaayan Steet 0. Box 4621, sea 21412 Phone +968 (02) 981 8062 Fax "+966 02) 81 9000, ‘Sumers Lines, heed Limtse Lisbity Company Mietgmetiaarstiepe pape toe Cepia! Sout Riyls 49,000,000 Fuly Pld iti gm me, GR cos0H20887 -C.0.6. 2K See! ‘SCF vee.10 Page toftelecor inc. Te ieea donc are Tel: 905-564-0801 Fax: 905-564-0806 www.telecor.com 8" November 2012 To whom it may concer Distributor Authorization We hereby confirm that the undersigned declares that Saudi Media Systems, Al-Akaria 11, Suite 724, Olaya Road, Riyadh. Saudi Arabia is an Authorized Telecor Distributor. Saudi Media Systems is authorized to provide sales, marketing and technical support for the Telecor Nurse Call Systems, Conference Systems, Language Distribution and Master Clock System in the Kingdom of Saudi Arabia. Yours faithfully, Peter Jova, Authorized Signatory Telecor, President Email: piova@telecor.comSIEMENS Date: December 24, 2011 Mis Saudi Media System Riyadh ‘Saudi Arabia Dear Sir, This letter is issued to state that M/s Saudi Media Systems is our potential ‘System Integrator for Siemens Fire Alarm products of Cerberus Pro in Riyadh We are committed to extend full support and warrantees to them in accordance with our standard policies, terms and conditions applicable in Saudi Arabia for the supply of the Siemens Security and Fire products; Systems and Services. ‘Thanks and best regards, For IC, CPS, FS Siemens Ltd., Saudi Arabia ay ta Ashfaq Ahmed Fakhr Uzzamani Product Manager CPS FS Business Administration Slomene Led Postal adress: Head Otfce,Gharaiah Distt (Jantar Bn Mansour Road) Sterns Lis ‘wi sore. com 83 PLO. Box 0510 iyo 11429, Sava aia, Semens Limi, Limited Listy, 180 9001:2000 cried, Cantal Sus Rjals 45,009,000 Fuy Pail, CR, 1010157200 C.0.C 100879 NOVO4S7200 <> Shin 945 000,000.25. 8004 2000; she etmiigee syn fd caeSIEMENS Siomene Lmtd, 2.0, Box 0510, Riyadh 11428, Name Monemed Heme Barezi Department MEA RC-SAIC-BT CPS ‘To Whom it May Concern ‘Telephone #986 (1) 277-8203 Fax +4955 (1) 277-8457 Mobile +956 (54) 442.8205 Esmal ‘monemea barazi@siemans com Ourreference _ICBT-CPS-HVAC-PNR-DOC-8Y2012.0022 Date October, 01, 2012 Transactional Solution Partner Certificate Dear Sirs, We would like to inform that M/S Saudi Media Systems. is our prospective Solution Provider for intending use of our Building Management System range - Desigo® and lighting- Gamma with related field devices in their portfolio, We assure our complete technical support, products know-how & training to M/S Saudi ‘Systems. in accordance with standard terms and conditions. ‘Sincerely yours, erro, TSS Siemens Lia Ce = ais nN Monammed Eyad Koujen rina Hassan ’ Control Products and Systems Head - SA Sales Manager CPS-SA_ Notice: Compliance with legal and internal regulations is an integral part of all business processes at Siemens. Possible infringements can be reported to our HelpDesk “Tell us" at www.siemens.comitell-us Slamene Lined Branch Jed Of, Balen Sot 70. Box 482, Jessah 2172 Phone 268 (62) 61 ae Fax 986 (02) 061 8000, wmsemans com sa Sevnuserrane cams Stamens Lind, Mixed Lined Ubilty Company (Capt Sasi iyale 4,000,000 Fy Pa CR eovorzassr C0. F242 ‘SCF voe.t0 Page tof©& CRESTRON. Dubai, 8 January 2014 ‘To Whom It May Concern, We, Crestron Middle East FZ-LLC in Dubai UAE, hereby confirm that the company, Saudi Media Systems Saudi Media Systems P.O. Box 8464 Riyadh, Saudi Arabia Tel: +966 419.1939 {s authorized to supply, install and commission all Crestron products and solutions in Saudi Arabia territory. ‘As an authortzed dealer, Saud! Media Systems has full access to our technical support, technical documentation, and spare parts and their technical staff and engineers have gone through the necessary training forall Crestron products and solutions. ‘This is to ensure Saudi Media Systems is able to complete the necessary work required to a level that ‘meets the criteria of the standards set out by Crestron, they can also undertake ll the technical designs and services for our complete range of automation products and solutions. Please do not hesitate to contact us if you need any further information. Sincerely yours, Crestron Middle East FZ-LLC (Oy Mil nat LLC AR ne P.O. Box 602494 - Dubai ~— Authorized United Arab Emirates \/ —________________ Crestron Middle East FZ-LLC Susiness antral Towers Office & 1809-04» Dub irtrnat Gy * PO, Box 502404» Duel - UAE + Tok 6071-4-44528.2 Ema: crostron-me@ecreetron.eu* License Nr 16269 HSBC Jebel Al Branch * USD I8AN; AE0302000000955064810) ae AISA yal pos Takis Blea AI OAS tl Gy SLdILEd y 34y sore Glyjune ws Bye Tibbs 2S (159.05 3) yes 5 she 2000 15.0 (1) 6 itd oe yep saleall 5 2003 pe y Incorporated as Free Zone Company with Limited Liabilty pursuant tothe Dull Technology and Media Free Zone Private Companies Roguiations 2009 issued under Law No.1 of 2009 ofthe Emirate of Dubai (as amended).© Simplex CAN DOIT ALL We certify herewith that RYT re a \Votel EON Za cenaal Olaya Street Aqariah 2 Office 727 7'" Floor P.O. Box 8646- Riyadh 11482 SST rel Ve- od i=) Ta) Chi Simplex Fire Detection, Master Clock, Nurse Call and Access Control Systems in Saudi Arabia working in partnership with our authorised dealer BCM Corporation Sf VSM CC eSe een are nee ae eens tit 08" Dec 2013 @ 3Date: 08 January, 2014 Ref.: 14-LO07 To Whom It May Concern, Subject: AMX Deslership Statement 2014 AMX-me FZCO is the distributor of AMX products in the Middle East, North Africa and Pakistan. AMX-me FZCO, hereby states that Saudi Media Systems, in the Kingdom of Saudi Arabia is an Authorized Dealer of AMX core control systems products in addition to AV signals switching and routing, UTP/Fiber distribution systems, AV architectural interfaces, distributed audio, digital signage, IPTV and digital content management, RFID, and integrated control & switching solutions. Saudi Media Systems is responsible for installation, programming, testing, commissioning, after sales service and maintenance of the above mentioned products. AMX-me provides sales and technical support, training, and products supply to our dealer base in the region from our offices in Dubai Airport Free Zone, United Arab in all their AV projects. AMX headquarter is located in Richardson, Texas with regional offices and representatives in different states of USA. Intemationally, we have locations in 88 countries, including England, Australia, Canada and Dubai. Should you require any information, please do not hesitate to contact us. ‘Sincerely yours, iS e ladees AMX-me FZCO Star Wing 44-024 Dabet Nsport Free Lone AE PO doy. 20950 0426160 Fas 204 Bet Formed pursuant to law no.2 of 196 with limited liability 1996 Aine 2 ply cpl ceprpey Caneel Sagine Aglypene Cd East side 4A, Office 624, P.O Box: 293506 , Dubai Airport Free Zone, UAF, Tel.: +971.4.20 456 90, Fax: +971.4.20 456 91, Website: www.amxme.com, E-mail: amxme@eim.aeAUTHORIZED DEALER CERTIFICATE This is to certify that Saudi Media Systems Located at Po Box 8464 Riyadh 11482 currently is an authorized Da-Lite dealer in Saudi Arabia. This authorization includes sales and service of Da-Lite brand projection screens, lectems, easels, computer workstations, laser pointers, projection carts, and other Da-Lite branded Products as may be manufactured through Milestone AV Technologies LLC. This dealer is authorized to promote, sell and service Da-Lite branded product. Da-Lite will provide original product, technical information and original parts, as required. This Certificate is valid through December 31, 2013, or such eariier time if Saudi Media Systems ceases to be an authorized Da-Lite dealer in Saudi Arabia Certified this 10th day of January, 2014 Matthew Teevan General Manager — Da-Lite Certified before me Katherine M. Henderson, Notary Public, for the State of Indiana, County of Kosciusko this 10th day of January, 2014. My commission expires February 14, 2020. vou MILESTONE AV TECHNOLOGIES LLC INCORPORATED IN THE STATE OF DELAWARE, US IMIIESTGME Meson Av tecnotosies Oo Lite Produts| 500 Noth Det Stret, PO Box 57, Warsaw 6881 ‘AV Technologies 800.622.3737 | 5742678101 F 877:325.4832 | 574.267.7804 www.milestone.com | www.dadite comTN, Coie CHAISTIE ) ee Partner Certificate 2014 LOE Ls PlLEASEE aL a Ody Saudi Media Systems We Lee )Christie Digital Systems, Middle East CHRISTIE Gulview Light Industrial Unit (LIU) 17 Nad Al Shibba, Emirates Road Dubai Silicon Oasis Dubal, UAE +9714 3206688, + 971 43206699 + 971 50 9440951 Mob 2: +971 50 6538646 08° January 2014 Ref: Christie Partner Confirmation, Saudi Media Systems To whom it may concern, This letter is sent to confirm that the company, Saudi Media Systems is a recognized Integrator Partner of Christie and receive both pre sales and after sales support from Christe Digital Systems, Middle East as well as Christie's HQ for EMEA based from the United Kingdom, ‘Should you wish to receive further endorsement, Christie and Saudi Media Systems have 2 very long term ‘lationship spanning more than 20 years which is endorsed further by projects that the aforementioned companies have developed and installed together. If required, Christie can supply details about these projects. ‘As part of this Partner relationship, Saudi media Systems are committed to the following objectives for this and all projects undertaken; * To develop the opportunity ensuring project parameters towards projection and screen management are understood and within the operating guidelines of the proposed Christie solution(s) To ensure that any Christie product solutions purchased can be installed to the praject specification ‘To Maintain a high level of experienced engineering resources in house by committing to regular Training courses given by Christie ‘+ To ensure on-going support obligations are met to include warranty and RMA programmes thereby ensuring a total support service over the life of the projects If you have any questions, please do not hesitate to contact me. Yours sincerely, Sales Director, EMEAAuthorized Extron. Reseller 2014 SAUDI MEDIA SYSTEMS lL i Vice President of Sales, EMEA PresidentExtron. Electronics INTERFACING, SWITCHING AND CONTROL, 09" January 2014. To whom so ever it may concern: Subject: Extron Authorized Reseller This letter serves as a formal confirmation that; SAUDI MEDIA SYSTEMS RIYADH SAUDI ARABIA Is an authorized reseller of Extron Electronics for the year 2014. Should you have any questions or require further verifications, please feel free to contact us at +971 4 299 1800. Respectfully yours, ———s Ali Al Daghistani Senior Sales Manager Extron Electronics Middle East and Africa eo exon nicole east aN East Exton vapan eran china “one Pe exron Us Figen cosa SrThis is to certify that Saudi Media Systems having achieved the high standards of technical competence required has been awarded the status of Authorised Partner of IndigoVision from the year 2014 Marcus Kneen Chief Executive Officer January 2014 www. indigovision.come SsoyY, Ser eM S Certificate of Dealership Biamp Systems Authorises Saudi Media Systems PO box 8464, Riyadh 1182 To promote and sell the following product families \Vocia Range AudiaFlex Range Tesira Range Nexia Range In Kingdom of Saudi Arabia Biamp highly value Saudi Media Systems leading experience, dedication to quality, ‘outstanding customer support and continuous training. ‘Biamp products purchased from an authorized distributor or dealer are covered by Biamp ‘System's warranty. Authorized distributors and dealers also have direct access to our worldwide ‘technical support team and partner resources. This certification is valid for 12 months from the date of issue January 1, 2014 Bees tease Regional Manager ‘Systems, 9300 SW Gemini Drive, Beaverton, Oregon 97008, e wow biamp.comptoz ‘Aenuec Bunerxsiew pue sajes Jo dA 48q407 WIM, “duT ‘sajes AqLundas ojjody Aq painjoejnuew SwajsAs ulequlelW pue ad|AJas AyueieM ‘oddns Jea1uysa3 apiAod ‘jje}Su! ‘jas 0] SuaySAS eIpawW IpNes sazoyyne ayeoy!es sIyL “elgeay Ipnes jo Wopbuly ul 4a}2ap “duT ‘sales AyNDas O}Jody pezisoyjne ue s} SWALSAS VIGAW Idnvs SUOIIN}OS AQUND—as 4UAHI)|aqU! onoev Ped PIP 19/e9q| OuemeNichels cowprsy January 8, 2014 ‘To Whom it may concem, We, Quam Nichols Company, hereby confirm that the company, Saudi Medi Systems ‘Saudi Media Systems P.O. Box 8464 | Tel: +966 419.1939 is authorized to design, supply, install all Quam Nichols products. As an authorized dealer, Saudi Media Systems has full access to our technical support, technical documentation, and replacements parts. Sinéerely) vy Randy S. Moore Vice President Authorized Signature 234 Fass Merquette Reed Chicege, Hlineis 60637 771 488 5800 Fas 773 498 6944Designers and Manufacturers of Electonic Time and information Systems. Saudi Media Systems Akaria Olaya II Complex, Suite 724 Riyadh, Saudi Arabia 8th January 2014 Certificate of Authorised Distributorship 2014-2015 Wharton Electronics Ltd, confirms that Saudi Media Systems are official authorised distributors for Wharton Electronics Ltd digital clock, world time zone display and master clock products in.Saudi.Arabia. ‘Saudi Media Systems, are fully able to provide the complete range of sales, installation, warranty and support services for our products. Signed: Alrcrnin Sbohpvres Alastair S. Whartorr ‘mai: sales@vharton co.uk WWW itp Jiew wharton.c0.uki To Whom It May Concern: January 07, 2014 bject: Certified Schneider Electric System Integrator Dear Sir. Saudi Media Systems is an authorized Systems integrator and distributor of Schneider Electric ~ Building Automation & Security Systems in the Kingdom of Saudi Arabia, We Schneider Electric are supporting Saudi Media Systems with all requirements in order to provide full completion of system commissioning of the important projects. Saudi Media Systems is one of our distinguished partners in Saudi Arabia and we wust Saudi Media ‘Systems with their technical know-how, dedication and the means required to provide you with the best BMS & Security solutions attainable for important projects. A ‘Truly Yours ‘Adel Abu Shmais 2 Sales Manager, Building Business Bait J Electrical Power Distribution Boards & Switchgear Ltd, Line Unity Ce. Pa Up Cap 12.68500 SFR. No 06608 Lease. 111- 2508 406H CSN Flyech Qleed Office) Jeaah aaa werra0 ances comme crmaniaity Focseies the ears cote Cas cyannteSAMSUNG ELECTRONICS K.S.A bby eg lB gna ‘2c Foo, A-Khalsiah Business Corer Bact a pee nce Suan Sveet P.O. 878957 ee aM a a Sodan 21421 nga of Sd Aacla aeatigal cide Niner oro CRs aoaczis2i6 Werner oo “or £69662 690 1405 sen as Frc: 9862 680 1403 Tae ee ‘To: Whom it may concern Project : King Abdulaziz National Dialogue Center. ‘Subject: Solution Provider Support ~ Saudi Media Systems We, Samsung Electronics would like to confirme that Saudi Media Systems is one of certified Solution Provider incorporating Samsung Electronics display products and solution in Kingdom of Saudi Arabia. ‘Samsung Electronics hereby confirms to provide our technical and product support to Sau Medis Systems for King Abdulaziz National Dialogue Center Project in accordence with ‘Samsung Electronics terms, conditions and code of conduct. This certificate is valid till 30 of March 2014. Yours Sincerely, i wigs) POZA D- Senior Manager Samsung Electronics KSAIEC] E22) +1/8/\ 2491 Jo 98n up us uoReaytion Sumasucs sny,[ ‘Sues uonepessus jo uoro}duos jryss2oone 49 10. SWALSAS VIGAWIGNVS 04 diysusje20(] yo uouguiodde pue vomsuSores u| jueujuloddy sajeeg jo ayeoyyyIE9 He Varphomnoy Cedi “O17 TWNOLLVNUSLNI X4L-d¥NSSew2 33! Job J&P ALWASEEL HILLS AL WASEEL HILLS PHASE 1 Sola sabia ELECTRICAL SUBMITTAL FOR PREQUALIFICATION OF M/s SAUDI MEDIA SYSTEMS FOR ELV SYSTEMS & BMS Document Ref. No: MT-E-052 Date: 14/09/2014 DIVIDER No 10 SMS Certificate@® Souci Media Sytem: Gite am Gree ollors|=<) Saudi Media System Certificates ESOR Aparato inert, Bs'Botuegeyepyday CoC per: UpeaMs'e AP seme F cetp 9 eee inches Fh PLOZIZLILE uo saxjdxe seoynseD oy, weet sy Fh Pet ire?” “seek S1Uy 10) paiaysiBoy Wes AEP EH BOOT! Aeron ied ZVGLOZOLOL ON 49}5!6ey jeFosaWUIOD Psy ITE RORY (rey ‘OD SWALSAS VIGaW Ianvs srie (ret gy rey Fy pers Age? 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Farid 1210 Haryana dl PEE Be & SAUDI MEDIA SYSTEMS PO Box 8464, Riyadh 11482, Kingdom of Saudi Arabia. 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