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  • Artorias: Support Agent

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    Martin Dale L. Roque
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    The document describes a customer, Martin Dale L. Roque, working with an Artorias support agent to change the email address associated with his account. Martin provides the required details for verification, including ID photos and his birthdate. The agent confirms they have enough information and will create a ticket. Martin expresses satisfaction with the agent's assistance. The agent informs Martin that the email change process typically takes 3-7 days to complete.

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    Astorias CS

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    The document describes a customer, Martin Dale L. Roque, working with an Artorias support agent to change the email address associated with his account. Martin provides the required details for verification, including ID photos and his birthdate. The agent confirms they have enough information and will create a ticket. Martin expresses satisfaction with the agent's assistance. The agent informs Martin that the email change process typically takes 3-7 days to complete.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views2 pages

    Artorias: Support Agent

    Uploaded by

    Martin Dale L. Roque
    The document describes a customer, Martin Dale L. Roque, working with an Artorias support agent to change the email address associated with his account. Martin provides the required details for verification, including ID photos and his birthdate. The agent confirms they have enough information and will create a ticket. Martin expresses satisfaction with the agent's assistance. The agent informs Martin that the email change process typically takes 3-7 days to complete.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    ArtoriasSupport Agent

    ArtoriasWelcome to Live Chat.


    Hello Martin.
    Martin Dale L. RoqueGood Morning Astorias! I'm here again
    ArtoriasHow may I help you today?
    Martin Dale L. RoqueI think I did it already
    the requirements for changing email address
    ArtoriasI see, are you ready?
    Martin Dale L. Roquehere it is

    1.%20Me%20With%20ID.jpg

    2.%20Me%20With%20Google%20Date.jpg
    Username: martin2617
    Registered Email Address: martindaleroque01@gmail.com
    New Gmail: martinromsp01@gmail.com
    Date of Birth: July 1, 1994
    Registered Phone Number: 09977616582
    Server: Yggdrasil/Valhala

    3.%20Me%20With%20Astorias%20(CS).jpg
    So how is it XD
    ArtoriasGreat, thank you for providing the necessary information. To confirm can we contact
    you through martindaleroque01@gmail.com or martinromsp01@gmail.com?
    Martin Dale L. Roqueyou can contact me on martindaleroque01@gmail.com master astorias
    Ahm does my picture is approve it is a bit darky /wah
    ArtoriasIt's ok, what is important is the details on the ID and the selfie photo.
    Ok, I will create the ticket at the end of our chat. May I know if there is anything else I can
    help you with today?
    Martin Dale L. RoqueButcan you satisfy me with my selfie photo does it read my ID details
    good? or no? and does it take long? Sorry master astorias I have plenty of questions
    ArtoriasIt's ok. Yes the Photo is good as we can make out the details on the ID
    the expected time frame for the concern is 3 -7 working days, don't worry as it can be
    resolved often earlier than 3 days.
    Martin Dale L. RoqueCopy! Thank you!!!!!!!!!!!!!!!!!!!!!!!! Astorias You are really really really a
    great help to me!!! <3 <3 Read
    Artorias is typing.

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