C A P A B IL IT Y S TA T E M E N T

Global Reach. Local Presence. Premiere Service.

it c g lo b a l.c o m

A B O U T IT C G L O B A L
ITC Global is a leading provider of satellite communications to
customers operating in remote and harsh environments,
including the deepwater energy exploration, remote mining,
transoceanic shipping, hospitality and NGO markets. Today,
ITC Global is the number one provider of satellite
communications networks to the mining industry and among
the top three providers to the oil and gas industry.
ITC Global became a subsidiary of Panasonic Corporation in
2015, and operates as an independent unit of Panasonic
Avionics, the world’s leading supplier of inflight connectivity and
entertainment solutions. ITC Global leverages Panasonic’s
global network, based on high-throughput satellites (HTS) and
traditional wideband satellites, to deliver reliable connectivity
with near 100% uptime to customers around the world.
P A N A S O N IC N E T W O R K & G L O B A L P R E S E N C E
B o u n d le s s B r o a d b a n d
Panasonic Avionics built its network to support the world’s
major international airlines. Now a Panasonic company and
among the world’s largest providers of industrial-grade satellite
communications solutions, ITC Global leverages the network’s
boundless connectivity with carrier-grade engineering, superior
high-throughput performance, rigorous security and the largest
global reach – delivering non-stop broadband to our industries
served across the globe.
T h e W o r l d ’s M o s t C a p a b l e N e t w o r k
Designed and purpose-built by Panasonic, the Panasonic Network
is setting new heights in performance standards. Based on HTS
and traditional wideband satellites, our network delivers Ku-band
connectivity with near 100% uptime, up to 10Mbps of throughput
and coverage spanning 98% of the world’s most trafficked maritime
ITC Global - © 2020 All Rights Reserved
routes. As the world’s largest buyer of commercial space segment,
we’re revolutionizing today’s VSAT market with game-changing
pricing and service delivery.
Network Differentiators
• Purpose-Built: Covers 100% of all major oil and gas hotspots
worldwide, 99.9% of aero traffic routes, and greater than 98%
percent of global maritime routes worldwide
• Boundless Connectivity: Ku-band HTS and traditional
wideband with added HTS and planned extreme high-
throughput (XTS) capacity over high-density routes
• Seamless Interoperability: Automatic beam-switching and
mix of wide and spot-beams for greatest possible throughput
across the network
• Scalable and Future-Proof: Abundant capacity for growth,
new mobility and operational innovations
• Ground Segment Agnostic: Supports a full range of antenna
sizes and uses a global MPLS backbone
• Price and Performance Advantage: Economy and ubiquity
passed on to customers
Panasonic has selectively layered coverage in strategic regions
and hotspots where it is needed most to avoid gluts of unused
capacity, while key locations are maxed out. The network design
provides the greatest possible throughput and offers scalability
to support growth in demand. Multi-spot beams covering the
same geographic area of just one wide beam lessen flexibility in
terms of hub locations, requiring more teleports and more uplinks.
Panasonic has put significant ground infrastructure in place to
support these more complex requirements created by multi-spot-
beam satellites.
G lo b a l P r e s e n c e
Delivering services across the globe requires strategically located
field support. With 50 fully certified, in-house field technicians and
a partner network spanning more than 30 installation and field
engineer support organizations in strategic locations worldwide,
our field services teams can be dispatched within 24 hours to
virtually any point in the world.
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C A P A B IL IT IE S A N D S E R V IC E S
C u s t o m , E n d -t o -E n d S o lu t i o n s
ITC Global solutions are designed to ensure continuous network
uptime, scalability, seamless transition to new technologies and
optimized security and performance. We build our solutions with
best-in-class components and proven engineering, partnering with
top providers in cellular services, antenna manufacturing, weather
services and other support sectors. You’ll gain greater efficiency
and peace of mind knowing that your network will be fit for
purpose now and into the future.
ITC Global - © 2020 All Rights Reserved
A m e r ic a s R e g io n a l H e a d q u a r te r s
3430 S. Sam Houston Pkwy E., Ste. 500,
Houston, TX 77047 USA
E M E A R e g io n a l H e a d q u a r te r s
Charter Building, Anderson Drive
Aberdeen, AB15 6FZ United Kingdom
A s i a -P a c i f i c R e g i o n a l H e a d q u a r t e r s
48 Mordaunt Circuit
Canning Vale, WA 6155 Australia
C o n s u lt a t iv e A p p r o a c h t o C u s t o m iz e d C o m m u n ic a t io n s
No matter what on-site challenges you face, we’re ready to
craft a personalized solution. We work closely to understand
your requirements for coverage, bandwidth, application
support, remote terminal equipment and field service on-site.
The result is a comprehensive network solution, customized to
your specific needs.
F u ll y E n g i n e e r e d V S A T S o lu t i o n s
• Data rates up to 50Mbps full duplex
• Shared or private networks
• Fixed, mobile or stabilized antenna
• Remote site equipment
• Global roaming service
• Custom IP routing and optimization
• Corporate terrestrial connections
• Satellite(s) with coverage over the required area
• Bandwidth for voice, video and data applications
• Connectivity to teleport point-of-presence
• Installation and site configuration
• Field maintenance
• 24 x 7 ongoing customer care
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O n -s i t e I n t e g r a t i o n S e r v i c e s
We provide complete, on-site system integration – from the
smallest sub-one meter satellite system to 2.4M fully stabilized
systems designed for blue water operations as well as large-scale,
fixed-antenna systems of 4.8M and up for high-bandwidth
mining sites.
• Segmenting capacity to avoid extra costs without
jeopardizing performance
• Selecting components for the specific needs at each location
• Monitoring, managing and optimizing the network around
the clock

• On-site surveys M IN IN G & C O N S T R U C T IO N

Mining companies need high-
• Custom-designed installation
availability solutions that offer
• On-site civil works guaranteed uptime to help maintain
critical Integrated Remote Operations
• Shipboard cabling
Centers (IROC) communications,
• Data center integration achieve real-time automation,
• Large fixed earth stations enhance safety in hazardous working
environments, increase productivity
• Dual stabilized marine systems and extend mine life. Our tailored
• Transportable sub-meter systems networks meet on-site broadband needs for all phases of the
mineral development cycle, including:
C a r r i e r -C l a s s N e t w o r k D e s i g n
Providing premier customer service starts with having the right • Geoscience
technical infrastructure. We work closely with our teleport partners • Exploration
to ensure maximum network uptime and responsiveness. This
requires acute attention to system design for redundancy, diversity • Development
and resiliency. • Production

IN D U S T R IE S S E R V E D A properly designed and engineered network solution minimizes

extra costs without jeopardizing performance. This includes:
E N E R G Y – O IL & G A S
Customers in the offshore and • Developing a site-by-site technical plan to deliver required
onshore oil and gas industry depend service levels and availability
on a global satellite connectivity • Defining a capacity plan to allocate bandwidth based on
solution to manage essential traffic volume requirements for the overall network and the
business communications, monitor needs of each application
and maintain their highly complex
operations, and stand up digital crew • Selecting the components for the specific needs of each site
welfare programs. ITC Global provides • Monitoring and optimizing a network around the clock
solutions customized for these unique
requirements, meeting the differing connectivity needs for both
operations and crew welfare. We serve remote sites of all sizes and
varying numbers of personnel on board:

• Drillships
• Semi-submersibles
• Jack-up rigs
• Production platforms
• FPSO vessels
With our first-hand industry knowledge, we deliver solutions
that scale to fit operations as they expand in scope and duration.
Customizations include:

• Allocating bandwidth so traffic prioritization meets operating

needs across the entire network

ITC Global - © 2020 All Rights Reserved 4

 M A R IT IM E
Maritime operators require
communications delivery for fleet
management, ship performance
monitoring, route optimization, data
transfer, weather forecasting and
crew training and welfare. Maritime
companies can rely on our first-hand
industry knowledge to deliver solutions
that scale to fit expanding operations
and bandwidth requirements for serving passengers and moving
cargo. These solutions include:
• Allocating bandwidth so traffic prioritization meets operating
needs across an entire fleet
• Segmenting capacity to avoid extra costs without
jeopardizing performance
• Selecting components for the specific needs of each vessel or
port-based office
• Monitoring and optimizing a network around the clock
C R EW W ELFA R E &
E N T E R T A I N M E N T – R E L IA B L E
C O N N E C T IV IT Y F O R A
REM O TE WO RKFO RCE
Crew LIVE is our comprehensive
solution for the entertainment and
welfare of your remote workforce in
the energy, mining and maritime
industries, leveraging Panasonic’s
leading in-flight platform.
C r e w L I V E o ff e r s :
• A better remote site experience with best-in-class
programming and connectivity, ensuring speed and quality
• Extra security with a stand-alone platform that can be
deployed separately from the corporate network – keeping
corporate data protected, avoiding competing network
priorities and offering a redundant backup
• Easy set-up and deployment via our online customer portal
and a separate dashboard for monitoring and network
reporting
With our first-hand industry knowledge, we deliver solutions
that scale to fit operations as they expand in scope and duration.
ITC Global - © 2020 All Rights Reserved
N O N -G O V E R N M E N T A L
O R G A N IZ A T I O N S (N G O ) &
H U M A N I T A R IA N A I D
We partner with NGO and international
organizations on the everyday front
lines of humanitarian aid. Together,
we develop high-quality, flexible
communications solutions purposefully
engineered for reliability in the times of
greatest need. Our common goal is to
mitigate the inherent logistical and budgetary constraints of these
life-saving communications. Our creative connectivity solutions
support missions including:
• Disaster relief
• Emergency response
• Peacekeeping and security
• Education and rights
• Development
• Conservation and habitat protection
W o r k in g w it h t h e s e h u m a n it a r ia n a id o r g a n iz a t io n s , w e s t r iv e t o :
• Create a partnership suited to ongoing communications
needs
• Design creative, highly reliable communications solutions
that save money
• Offer flexible communications solutions that can be scaled to
the circumstances of an event or location
• Train aid workers to address technical issues on-site
• Help organizations through logistical and budgetary
challenges
W e o ff e r :
• Easy-to-use equipment & solutions that can be set up by any
emergency response team member
• Training to overcome knowledge gaps within an organization
so workers can get the most out of budget and logistical
resources
• Dedicated engineers and network operations staff to work
side-by-side with customers so they can focus on the
organization’s core mission
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 R E M O T E H O S P IT A L IT Y
Guests and visitors to remote hospitality
businesses demand always-on
connectivity for email and internet
access. Hotel operators located far
from terrestrial networks can increase
their occupancy and profitability by
satisfying guests with high-speed Wi-Fi
service delivered via satellite.
ITC Global provides solutions customized for the high-bandwidth
demands of medium and large hotels in areas with substandard
terrestrial connections. Our satellite network links hotels around
the world to the internet, delivering a variety of solutions for
operators, including bandwidth for:
• High-speed Wi-Fi for guest rooms
• Hotel reservations, secure billing and other operations
• On-site business conferences
• Internet cafés for non-guests
A properly designed and engineered network will include:
• A technical plan to deliver required service levels to each
hotel room so that there are no ‘dead zones,’ ensuring
internal wired and wireless networks can support the service
• A capacity plan to allocate bandwidth based on guest
occupancy, the number of Wi-Fi devices per guest and
expected Wi-Fi subscription rates for the hotel
• A WAN optimization plan to address dynamic bandwidth
needs at each property location
• An IP address and routing plan to govern the flow of traffic
types and establish a failover plan
• Bandwidth allocated so that traffic prioritization meets
operating needs for different seasons of the year or for special
business events
O UR CUSTO M ERS
ITC Global is the preferred partner of major industry leaders to provide global communications across multiple industries
operating in remote and harsh environments.
ITC Global - © 2020 All Rights Reserved
• Capacity segmented to avoid extra costs without jeopardizing
performance and impacting guest satisfaction
• Components selected to meet the specific needs for each
hotel property
• Network monitoring, management and optimization around
the clock
B e n e fi t s :
• A highly secure network allowing hotel operators to meet
Payment Card Industry Data Security Standards (PCI-DSS)
• Service tailored to the hotel operator’s needs,
accommodating any existing antennas and network
equipment in place
• Bandwidth coverage focused in even the most remote regions
T H E G U E S T E X P E R IE N C E –
E N T E R T A I N M E N T & W I -F I A C C E S S
ITC Global offers a comprehensive solution for the entertainment
of guests and employees who may live on-site part of the time. The
platform provides guests and staff at remote hotels and businesses
with entertainment options as well as voice and internet streaming
so that they can stay in touch with families and with social
networks.
• A B e t t e r H o t e l S i t e E x p e r i e n c e - Best-in-class programming
and connectivity to ensure speed, quality and uninterrupted
convenience in any location.
• S e c u r i t y a n d S p e e d w i t h a C o m p r e h e n s i v e S t a n d -A l o n e
P l a t f o r m - The service can be deployed separately from
the corporate network – keeping corporate data protected,
avoiding competing network priorities and offering
redundant backup for remote hotels and business operations.
• E a s y S e t -U p a n d D e p l o y m e n t - Our online user portal
offers easy enrollment and access. A separate dashboard
allows monitoring of the network and metrics on usage
at hotel sites.
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A P P E N D IX A : I T C G L O B A L C U S T O M E R R E F E R E N C E S

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T O T A L G R O U P ...........................................................................................................................................................................................................1 3

S A I P E M D R I L L I N G ...................................................................................................................................................................................................1 4

M A E R S K D R I L L I N G .................................................................................................................................................................................................1 5

S U B S E A 7 ........................................................................................................................................................................................................................1 6

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H E L I X E N E R G Y S O L U T I O N S .............................................................................................................................................................................1 8

D I A M O N D O F F S H O R E D R I L L I N G I N T E R N A T I O N A L .........................................................................................................................1 9

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 S h e lf D r i lli n g

C li e n t I n d u s t r y International Shallow Water Drilling

C o n t r a c t In fo r m a t io n 42 Months, Still Active

S ite In fo r m a t io n R ig L o c a t io n s :
• West Africa
• Middle East & Europe
• India & Far East

P r o je c t D e s c r ip t io n S h e lf D r i lli n g o w n s & o p e r a t e s g lo b a l fl e e t o f j a c k -u p t y p e d r i lli n g r i g s :

& R e q u ir e m e n t s • 2nd largest contractor of independent-leg cantilever jack-up rigs.
• Headquartered in Dubai with rig operations across:
Southeast Asia, India, West Africa and Middle East/North Africa/Med.
• S t r a t e g y : Focus on shallow water jack-up drilling services & leverage
industry experience and outstanding track record to provide best-in-
class drilling operations for customers.
C o m m u n ic a t io n s R e q u ir e m e n t s
• A global VSAT solution to support a fleet of 35 jack-up drilling rigs.
• Provide a fully managed service that accommodates customer-owned
equipment.
• Migrate services from incumbent in short timescale; minimize
downtime/disruption.
S o lu t i o n
• TDMA private network for four key operating regions.
• Retain customer fixed systems and integrate with new below-deck
equipment.
• Maximize network efficiency through effective QoS and
acceleration devices.
O u tco m e
• Shelf and ITC Global worked in close partnership to plan and deploy
solution. Following the initial contract award in August 2014, the
Shelf deployment team successfully completed all migrations inside a
short delivery window, providing service to all 35 jack-up rigs across
4 regions and 10 countries. They did a tremendous job under a tight
installation schedule, including the transition of 21 rigs in one
quarter alone.
• Significantly enhanced end user experience on the rigs.

ITC Global - © 2020 All Rights Reserved 9


C li e n t I n d u s t r y
C o n t r a c t In fo r m a t io n
S ite In fo r m a t io n
P r o je c t D e s c r ip t io n
& R e q u ir e m e n t s
ITC Global - © 2020 All Rights Reserved
BP
Exploration & Production Oil Major
Still Active
• Western hemi- sat sites in GoM and Trinidad & Tobago
• 6 Production Sites, 12 Rigs, 24 RSVs, 3 Pipeline Sites
BP is one of the world’s largest oil and gas companies, operating in
approximately 80 countries. BP is active in all areas of the oil and gas industry,
including exploration and production, refining, distribution and marketing,
petrochemicals, power generation and trading.
R e q u ir e m e n t s
• Communications to key Western hemi- sat sites in GoM and Trinidad
& Tobago.
• High-availability connectivity for corporate applications.
• Fully redundant solution that can support critical applications in
adverse weather.
S o lu t i o n
• Custom designed VSAT solution using over 125Mbps of bandwidth.
• Fully redundant MPLS network connects all teleports to BP’s network.
• Combination of stabilized and fixed satellite antenna systems.
O u tco m e
• Future proof solution that is capable of migrating to HTS.
• Single technology platform can accommodate different remote
sites globally.
• Enhanced reliability, throughput and resilience.
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 E n i U .S . O p e r a t i n g C o m p a n y

C li e n t I n d u s t r y Oilfield Exploration and Production

C o n t r a c t In fo r m a t io n 36 months plus two 12-month options, still active

S ite In fo r m a t io n Gulf of Mexico Locations:

• 13 off-shore production platforms
• 3 on-shore bases

P r o je c t D e s c r ip t io n ENI required a private/secure VSAT network solution to satisfy both Corporate applications
& R e q u ir e m e n t s and Crew Welfare communications needs for all of its production platforms in the Gulf of
Mexico. The network needed to provide enough bandwidth to adequately support both
Corporate and Crew requirements, while placing priority on certain applications.

S o lu t i o n P r o v i d e d P r iv a t e T D M A N e t w o r k : ITC Global developed a custom private TDMA network for

ENI that combined the bandwidth for both corporate and crew applications into a
single network cloud. By layering advanced Quality of Service controls with a highly
granular dynamic bandwidth allocation system, the ENI Private VSAT network delivered
enhanced performance to both corporate applications; as well as, casual internet use
for improved crew welfare. By combining the two networks into a single shared cloud,
both corporate and crew applications benefitted from higher available burst rates.
M a x im iz e d B a n d w id t h E ffi c ie n c y : The ENI GoM VSAT network was built with a total
bandwidth pool of 4 Mbps outbound (Hub to Remote) and 2 Mbps inbound (Remote to
Hub). Through the use of Adaptive Coding Modulation (ACM) in the satellite modem,
ITC Global was able to increase outbound carrier performance to speeds of up to 6.5
Mbps delivering higher throughput for the cost of 4 Mbps service. Additionally, ENI
specified minimum bandwidth allocations for each site in the network to ensure each
platform would receive adequate bandwidth even during periods of high network-
wide usage. With the minimum per platform allocations in mind, each platform was
designed to intuitively share bandwidth between, not only other sites, but between
different classes of service (i.e. corporate applications, Video, Voice and Casual Internet
Use). The design basically allows for platforms to burst into each other’s unused
bandwidth automatically while prioritizing access based on ENI’s pre-defined service
criteria. By allocating bandwidth automatically every 125 milliseconds and doing so in
accordance with ENI’s application guidelines, the ENI GOM VSAT Network has proven to
be one of the most efficient VSAT networks deployed in the GoM today.
T e le p o r t R e d u n d a n c y : The ITC Global solution incorporated the ability to manually
migrate ENI’s entire VSAT network to an alternate teleport in the event of hub failure or
catastrophic event. Teleport migration does not require a technician to be deployed to
the remote platforms or any customer intervention on-site. During teleport migration
testing with ENI, ITC measured network migration times at approximately 2 minutes
total network service impact.
S e c u r e M P L S N e t w o r k : ENI required the GoM VSAT network be directly integrated
with ENI corporate infrastructure. ITC Global built and maintains an MPLS network
specifically for ENI with paths established between ENI’s Collocation facility and both ITC
Teleports servicing the ENI Private VSAT Network. Through the use of dynamic routing,
the MPLS network will route traffic dynamically and securely back to ENI’s corporate
infrastructure instantly.
ITC Global directly designed the network and procured, tested, installed and
commissioned all VSAT equipment, space segment, and network management as part
of a turnkey solution.

ITC Global - © 2020 All Rights Reserved 11


C li e n t I n d u s t r y
C o n t r a c t In fo r m a t io n
S ite In fo r m a t io n
P r o je c t D e s c r ip t io n
& R e q u ir e m e n t s
S o lu t i o n P r o v i d e d
ITC Global - © 2020 All Rights Reserved
R io T in to
Rio Tinto is one of the world’s top 3 mining exploration
& extraction companies
Ongoing after Dec 2015, deployment
Australia, Canada, West Africa and India
R i o T i n t o h a s b e e n a lo n g s t a n d i n g c u s t o m e r o f I T C G lo b a l
• Currently delivering high availability, reliable network services
(>99.95%) to many of their mining operations around the world.
• ITC Global also maintains Rio Tinto’s permanent infrastructure backup/
Disaster Recovery systems.
• ITC Global maintains rigorous HSE Systems & Qualifications –
Category 3 HSE – and has been audited by Rio Tinto Iron Ore.
A u s t r a li a – S e r v i c e s O v e r v i e w
• Providing service in Australia for exploration and camp
communications.
• Providing services to Rio Tinto in Pilbara since 2008 (Pilbara is 1600km
north of Perth in Western Australia, and has vast mineral deposits).
O t h e r S t r a te g ic R e g io n s
• Permanent infrastructure installed at Holden Rock Mine (USA).
• Exploration Services in Chile, Botswana and Namibia.
• Seamless connection to Rio Tinto via direct interconnect POP in Miami
& Perth.
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C li e n t I n d u s t r y
C o n t r a c t In fo r m a t io n
S ite In fo r m a t io n
P r o je c t D e s c r ip t io n
& R e q u ir e m e n t s
S o lu t i o n P r o v i d e d
ITC Global - © 2020 All Rights Reserved
T O TA L G ro u p
Oilfield Exploration and Production
36 months, plus extension of 36 months. Still active
West Africa – Angola
• 4 Floating Production Storage Offloading (FPSO) vessels
• 1 crew Hotel Barge vessel
• 1 Shore Base
TOTAL required a global satellite communications solution to support a
variety of both drilling and production operations. Drilling operations
typically are more mobile in nature and require a high degree of flexibility.
Production facilities (FPSOs) tend to be relatively fixed locations but require
significantly higher multi-megabit per second data rates. The ITC Global
solution needed to accommodate this full range of requirements.
A d v a n c e d V S A T C a r r ie r -in -C a r r ie r S o lu t io n : ITC Global developed a
customized Comtech Advanced VSAT network solution to meet the TOTAL
requirement for multiple site types and bandwidth data rates. The base
platform used carrier-in-carrier technology to maximize customer data rates,
while minimizing space segment costs. We looked beyond just the VSAT
solution and designed a complete network architecture in order to match the
level of security and performance expected by TOTAL corporate Information
Technology. The solution addresses both Onshore and Offshore site types. The
solutions can be transported to operate in a variety of international locations.
O n g o in g S e r v ic e I m p r o v e m e n t : We proposed to TOTAL a TDMA solution in
order to replace the old mesh network. We have worked to improve the link
budget and propose a shared solution to limit the dimension of the remote
antenna.
E ffi c ie n t U s e o f B a n d w id t h : One of our key objectives in providing the TOTAL
solutions is to maximize the user throughput, while minimizing the cost
associated with the space segment required. This requires a constant focus on
increasing the Mbps available, relative to the MHz of space segment consumed.
The carrier-in-carrier solution, available by deploying Comtech Advanced
VSATs, is the most efficient solution in order to optimize the point-to-point
links. However, we have also deployed a Vipersat TDMA service over Africa
for the TOTAL Marketing Network in order to share the bandwidth between
the different remote sites. Through regular consultation with the client, we
are able to update the technical approach we employ to provide the best
possible service for each type of customer remote site.
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C li e n t I n d u s t r y
C o n t r a c t In fo r m a t io n
S ite In fo r m a t io n
P r o je c t D e s c r ip t io n
& R e q u ir e m e n t s
S o lu t i o n P r o v i d e d
ITC Global - © 2020 All Rights Reserved
S a i p e m D r i lli n g
Oilfield Exploration and Production
100% Fully deployed – providing on-going maintenance and service. Still active.
World-wide, but predominantly in Africa and Europe
• 2 Ultra-deep water drill ships
• 7 Semi-submersible drilling rigs
• 7 Jack-up drilling rigs
• 3 Floating Production Storage Offloading (FPSO) vessels
• 40 Support vessels/tenders
• 70 on-shore drilling rigs
• 56 shore bases and offices
SAIPEM required a private/secure VSAT network solution to satisfy both corporate and
sub-contractors applications, as well as crew welfare communications needs. The network
also needed to accommodate a wide variety of vessel types ranging from relatively small
support vessels with only a few crew members to deep water drill ships or shore bases
that may support several hundred crew and subcontractors.
O n g o in g S t r a t e g ic Te c h n o lo g y A d v is o r : ITC Global started working with SAIPEM in 2004.
Together with the customer information technology department, we acted as a primary
telecommunications partner and advisor in developing the company’s standards for services
related to satellite communications. Periodically we review the client’s requirements and we
evaluate new technologies, with the aim of improving quality of services. Moreover every 4
months we organize a workshop to review the performance of the network, propose new
implementations and review any major faults.
C o m p le x M u lt i-S it e T y p e N e t w o r k W it h S C P C & T D M A Te c h n o lo g ie s : The Global SAIPEM
VSAT network uses more than 145 MHz of space segment in both C and Ku-band across
different satellites and regions. The SAIPEM network requires different technologies to
support a wide range of services and site types. ITC Global provided different solutions
tailored to each type of customer site.
S C P C S it e s : Generally branch offices and large vessels use traditional SCPC technology, from
Comtech, to assure the highest level of service for very high capacity links and for multiple
clients on the same terminal. A drill-ship or semi-submersible rig with 700 people on-
board will utilize up to 8 Mbps of bandwidth full duplex. ITC Global assures these capacities
even during ocean transfers thanks to continuous remote site support and space capacity
planning coordinated with the customer.
T D M A S it e s : For some geographical areas, where multiple on-shore and off-shore terminals
can share capacity, we implemented a TDMA solution to achieve better bandwidth
efficiencies. For TDMA networks we utilized the Comtech Vipersat/Advanced VSAT platform.
Thanks to the use of Adaptive Coding Modulation (ACM), ITC Global was able to increase
outbound carrier performance to speeds of up to 20 Mbps delivering higher throughput for
the cost of 15 MHz of space segment.
S e c u r e M P L S N e t w o r k : SAIPEM is a wholly owned subsidiary of the ENI group and requires
the VSAT network be directly integrated with ENI corporate infrastructure. ITC Global built
and maintains an MPLS network specifically for ENI with paths established between ENI’s
Collocation facility and both ITC Global Teleports servicing the ENI Private VSAT Network.
Through the use of dynamic routing, the MPLS network will route traffic dynamically and
securely back to ENI’s corporate infrastructure instantly.
ITC Global directly designed the network and procured, tested, installed and commissioned
all VSAT equipment, space segment, and network management as part of a turnkey solution.
14

C li e n t I n d u s t r y
C o n t r a c t In fo r m a t io n
S ite In fo r m a t io n
P r o je c t D e s c r ip t io n
& R e q u ir e m e n t s
S o lu t i o n P r o v i d e d
ITC Global - © 2020 All Rights Reserved
M a e r s k D r i lli n g
Global Oil & Gas Production
100% Fully deployed – providing on-going maintenance and service.
Still active.
16-rig fleet includes the largest harsh environment jack-up rigs in the world,
ultra deep-water drill ships and deep-water semi-submersible rigs.
• Global connectivity
• Manage seamless transition from incumbent provider
• Enable higher data rates & improved service quality from previous
service
S o lu t i o n
• Voice and data services for remote personnel to stay connected with
corporate offices and maintain business operations.
• Turnkey VSAT solution including equipment, installation, and 24/7
network monitoring and support.
• 2.4m stabilized satellite antenna systems.
O u tco m e
• Upgraded the systems on board to provide more robust service.
• Rigs also being outfitted with a crew welfare solution custom designed
to support crew communications.
• Dedicated system provides reliable wireless access points for voice
and Internet streaming without competing with corporate network
requirements.
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C li e n t I n d u s t r y
C o n t r a c t In fo r m a t io n
S ite In fo r m a t io n
P r o je c t D e s c r ip t io n
& R e q u ir e m e n t s
S o lu t i o n P r o v i d e d
ITC Global - © 2020 All Rights Reserved
Su b sea7
Global offshore energy services company
Still active
Currently supporting more than half of Subsea 7’s global fleet of 40+ vessels
ranging from pipelay & construction enablers, to support vessels.
• High-speed broadband crew internet separate from corporate network.
• Compact equipment that can easily be shipped and installed onboard.
• High-availability connectivity for internet access on personal devices.
• Ability for service to be available globally, wherever vessels operate.
I T C G lo b a l C r e w W e lf a r e S o lu t i o n
• Fully managed 24x7 ‘Hotel style’ internet access on each ship.
• Dedicated network on separate stabilized antenna offers backup to
corp. network.
• Customized tailored page with company branding for users accessing
the system.
• Flexible & secure billing platform to pay for Internet access (timed, per MB).
O u tco m e
• Dedicated separate system provides reliable wireless access and
eliminates the frustrations of competing network priorities.
• Allows crew to browse the Internet, send emails and keep in touch with
family and friends over social media networks.
• Improved crew morale & retention - vessels with 120+ crew members
continue to see extremely positive user experience.
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C li e n t I n d u s t r y
C o n t r a c t In fo r m a t io n
S ite In fo r m a t io n
P r o je c t D e s c r ip t io n
& R e q u ir e m e n t s
S o lu t i o n P r o v i d e d
ITC Global - © 2020 All Rights Reserved
B H P B i lli t o n
Mining Operations
100% Fully deployed – providing on-going maintenance and service. Still Active.
Africa & Australia
• Extend communications to key mining operations in Africa
and Australia.
• Provide high-availability connectivity for real-time automation systems.
• Provide near 100% uptime for critical iROC communications.
S o lu t i o n
• Custom designed SCPC solution with dedicated links.
• Data rates in excess of 20Mbps in each direction.
• Utilized carrier-in-carrier for maximum throughput with minimum
space segment.
• Large 4.8M fixed C-band antenna system for maximum performance.
• Guaranteed “True CIR” solution.
O u tco m e
• BHP Billiton deployed a first-of-its-kind Integrated Remote
Operations Center.
• Enabled improved operational efficiency for iron ore mining
operations worldwide.
• ITC Global & BHP Billiton won the WAiTTA Award for innovation
telecommunications technology.
17
 H e li x E n e r g y S o lu t i o n s

C li e n t I n d u s t r y Helix is the world’s preeminent contractor for live well intervention.

Leading supplier of subsea engineering services, operating state of the art
Remote Operated Vehicles (ROVs), seabed trenching & geotechnical vehicles,
& support vessels. Specializes in overcoming new offshore challenges using
a fleet of unrivaled vessels that operate on subsea fields in every major
producing region in the world.

C o n t r a c t In fo r m a t io n Ongoing deployments – providing on-going maintenance and service. Still active.

S ite In fo r m a t io n Gulf of Mexica and North Sea

P r o je c t D e s c r ip t io n • Lower latency service options.

& R e q u ir e m e n t s • Quick and Easy turn up of Helix Client services.
• Highly redundant and resilient solution.
• Turnkey Crew Welfare solution – managed by service provider.

S o lu t i o n P r o v i d e d • Low-latency 4G LTE Services as primary path when available for

corporate data.
• Use of dual-stabilized antenna systems for alternative path for
corporate data.
• 3rd stabilized system provides connectivity for Crew Welfare services
via ITC Global’s Crew Live solution; provides redundant back-up for
corporate data.
• Physical data separation between Helix & their client’s data for
added security.
• Flexibility to accommodate global mobility across regions.

O u tco m e • High-availability services deliver redundant path switching without

interruption to Helix corporate data.
• Highly reliable Crew Welfare solution provides improved crew morale.

ITC Global - © 2020 All Rights Reserved 18

 D i a m o n d O ff s h o r e D r i lli n g I n t e r n a t i o n a l

C li e n t I n d u s t r y Global Oil & Gas Production

C o n t r a c t In fo r m a t io n Ongoing deployments – providing on-going maintenance and service. Still active.

S ite In fo r m a t io n Gulf of Mexico, North Sea and APAC

P r o je c t D e s c r ip t io n • ITC Global installed a redundant communications package on DNV GL

& R e q u ir e m e n t s classed Ocean GreatWhite, including two 2.4m diameter Sea Tel 9711
antennas from Cobham Satcom.
• Providing bespoke VSAT connectivity and teleport infrastructure
for the broadband communications, and providing continuous
connectivity for rig operations and crew welfare.

S o lu t i o n P r o v i d e d • A highly redundant solution with one active network, antennas,

and two satellites in use, along with one back-up network, antenna
and satellite.
• The solution’s design and the level of investment show that energy
companies are looking to allocate resources for quality and bespoke
solutions.
• VSAT connectivity is through C-band with Ku-band as the back-up.
• The solution is configured to automatically switch to the back-up
Ku-band network, antenna and satellite if needed. The dual-switching
C and Ku-band solution provides ultimate flexibility.

ITC Global - © 2020 All Rights Reserved 19

 I N P E X A u s t r a li a

C li e n t I n d u s t r y Global Oil & Gas Production

C o n t r a c t In fo r m a t io n Fully Deployed - 3 year fully managed telecommunications & IT services

S ite In fo r m a t io n Australia

P r o je c t D e s c r ip t io n • Deliver a turnkey integrated offshore telecommunication, WAN/LAN

& R e q u ir e m e n t s and IT solution onboard the Maersk Deliverer for access to corporate
and drilling applications.
• Dual core onboard LAN architecture for business applications with
built in redundancies and rig-wide distributed WLAN for crew
recreational connectivity.
• Dedicated, robust, high throughput VSAT link to support 180 POB for
business and recreational connectivity.

S o lu t i o n P r o v i d e d • Bespoke integrated offshore telecommunication and IT solution based

on INPEX IS&T and Security standards:
• Dual 2.4m stabilized VSAT systems for WAN connectivity to shore
• Onboard LAN system based on Cisco hierarchical network design
using Collapsed Dual Core Backbone architecture.
• Desktop IT, Printing, Video Conferencing, Drilling data distribution,
Server-based and data storage applications.
• VHF (marine/airband), UHF (Tetra) Radios and Emergency Satellite
Telephony System.
• Dedicated 50Mbps/15Mbps (or higher) Ku-band TDMA service via
Measat3b landing in Perth with dual leased circuits backhaul to
INPEX DCs.
• Fully integrated offshore telecommunication and IT solution featuring
robust, high availability, high throughout VSAT connectivity with
inbuilt redundancies for long term drilling success.

ITC Global - © 2020 All Rights Reserved 20