ENTPCAD101 - OmniPCX Enterprise Administration advanced - Course

PUBLIC
Administrators in charge of OmniPCX Enterprise configuration

OBJECTIVES
At the end of the course, you will be able to:
- Manage the voice guides and the call distribution
- Manage multi-sites and network features
- Understand the High Availability solutions

DURATION & METHODS

5 days in classroom with practical sessions

PREREQUISITES
To have attended the OmniPCX Enterprise Administration Starter course (ENTPCAD100) or to have
equivalent knowledge

PROGRAM DESCRIPTION
Voice guides
- Static and dynamic
- Music On Hold
Call distribution
- Entity
- Attendant group
- Attendant
SIP
- SIP main features
- SIP users
Multi-sites
- Multi-site specificities
- IP Domains
- Private to public overflow
Network

Page 1/2
ENTPCAD101 - OmniPCX Enterprise Administration advanced - Course

- ABC-F links
- Broadcast and audit
- Private to public overflow
- Force on network
High availability
- Passive Communication Server
- Call server duplication
- Spatial redundancy

Page 2/2