ENTPCAD100 - OmniPCX Enterprise Administration starter - Course

PUBLIC
Administrators in charge of OmniPCX Enterprise configuration

OBJECTIVES
At the end of the course, you will be able to:
- Configure the users and the basic telephony features
- Manage the external calls features
- Ensure the first level of maintenance

DURATION & METHODS

4 days in classroom with practical sessions

PREREQUISITES
Having basic knowledge in Computing
Having basic knowledge in Telephony

PROGRAM DESCRIPTION
Overview
- OmniPCX Enterprise
- Hardware architecture
Start up the system
- Access to the system
- IP environment
- Licensing
- Configuration tools
- Shelves & Boards
- Save & Restore
Users
- Range of phones
- Users Management (Move, Add, Change and Delete)
- Numbering plan (prefixes and suffixes)

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ENTPCAD100 - OmniPCX Enterprise Administration starter - Course

- Classes of services (Connexion, Transfer and Phone Features)

External accesses
- Trunk group
- DID Translator
- External Callback Translator
- External call barring
- Automatic route selection (ARS)
Telephony features
- Direct speed dialling
- Multi-line & Supervision Sets
- Manager/assistant group
- Hunting and pickup groups
- 4645 Voice Messaging Service

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