Sandeep Singh

WARD NO-3,V.P.O-HATHIN, DIS-PALWAL

(HR)

Email Id-Sandeepschauhan1991@gmail.com

Mob +918059491100

CAREER OBJECTIVE:-

To put my analytical skills, ability to communicate ideas & commitment to perform quality work for
the jobs assigned. It has been my endeavor to continuously improve my knowledge and
personality with total involvement & commitment to deliver results to the best of my
capability, in order to make a positive contribution to my organization and to the society.

WORK EXPERIENCE SYNOPSIS

 Around 8 years of work experience in the field of Transmission.

 Having Exposure in Project, Planning and deployment, Network planning,Network

Service quality , MOP preparation,NOC and Operation,Good presentation and customer
facing skill, handling customer escalation.

EMPLOYERS:-

RAKUTEN MOBILE INC.(Japan ) (Oct-2021 to present)

SHYAM SPECTRA (Spectra-net) India pvt limited (July-2018 to Oct-2021 )

BHARTI AIRTEL (July 2016 to May 2018)

NOKIA NETWORKS (Dec 2014 to December 2016)

VODAFONE (Jan 2013 TO Dec 2014)

Exposure in RAKUTEN MOBILE INC.(JAPAN NETWORK)

Working in IPTX team as DWDM IP OPERATION Engg..Japan network

 Technology hand on IP (Cisco router NCS-50,NCS 5400,5404,5408,5416) , Switch -Nexus series and
DWDM & OTN (Ciena-6500*5400*5430* and Nokia PSS-4,16,32)
  To Handle the operations, Fault and Monitoring, troubleshooting (DWDM/IP All Japan rakuten
Networks),

 Responsible for Incident ,change ,fault management , System Engineering.

 To do the primary purpose is to be able to provide technical support for operations and system
fault To know IP, Router understanding and configuration thru IPV6 protocol.

EPNM (Cisco NMS) ,DCNM (Switch NMS ),FORESIGHT (Tickets tools) Ciena or Nokia NMS

Exposure in SHYAM SPECTRA

 Working in Transmission department for Fault Management & Provisioning and

providing customer support
 Technology hand on SDH DWDM OTN.
 To Handle the operations, Provisioning and Monitoring (DWDM/SDH and Enterprises
Networks),
 Responsible for Fault Rectification & System Engineering.
 Deliver the customer service in most efficient way
 Responsible for handling customer complaints within defined SLA.
 To do the primary purpose is to be able to provide technical support for o
 blems.
 To be Reroute the traffic during outage time (Traffic transmission) if required.
 To adhere to customer agreed KPIs.
 To perform 1st Level service problem restoration of Txn network faults; prioritize faults and
meet WLAs/SLAs, Handling Trouble Tickets
 To know IP, Router understanding and configuration.

Exposure in BHARTI AIRTEL

NOC-SA (Network Service Assurance):-

 Working in DWDM/SDH Network Service-Assurance for Alcatel/Ciena/TejasHuawei/Eci

and operation related work.
 Fault management and trouble shooting in NMS.
 Acceptance testing of new deployed element in network with all standard parameter
 Diversification of circuit path to avoid any critical outage.
 Health Checkup of whole Network to avoid any criticality and improve the customer
experience.
 Handling with threats of network (i.e. Error and span loss issue) with SLA (Service Level
Agreement) for better experience
 First level Incident Management troubleshooting.
 Maintain the network quality and ensuring prompt Troubleshooting of Network Problems.
 Troubleshooting the issue with in SLA for good customer experience.
 Handling and solving more than 200 trouble tickets (Technical issue) per Month.
 Report generation of planned and unplanned outages and provide RCA (Root Cause Analysis).

 NOC-NS (Network Surveillance):-

 Hands on Experience on equipment's of Eci, Alcatel, Tellabs, Nortel & Huawei.

 Providing resolution to the customer in a given timeline (SLA) for the circuits (STM-1,
STM-4, STM-16, STM-64and DWDM links).
 Traffic Management, Performance management.
 SDH/DWDM Planning & Implementation, Operation and Maintenance.
  Responsible for keeping network healthy in terms of OSNR, Power measurement and
Dispersion effects.
 Working on Remote Network Management System (NMS) of leading company names like
Alcatel, ECI, and Ciena (5410, 5430 &6500), Monitor and maintain the health of all
transmission equipments deployed in network (Manage visibility & work ability).
 Provide Proactive information to the field team to avoid any kind of Network failure
(Service affecting/Non-service affecting).
 Create a topology and trail between NE's for ring connectivity
 Daily creation of Performance & Alarm Reports for the entire Network and Clearing all the
unwanted & false alarms in the network.
 Involved in 100G Service capacity augmentation, channel allocation planning according to
the network requirement and utilization.
 Co-ordination with Planning (Amplifier, DCM, Mux/Demux, Attenuator,, Muxponder,
transponder cards)
 Preparation of network related reports Tracking RMA of equipment and raising request
for the same.

Exposure in Nokia Network

 Planning of Network related activity and preparation of MOP.

 Performed all the activity related to network either from field or NMS.
 Local login to the router and run commands as per TAC team.
 Node Insertion/Removal in STM1/4/16/64 ring either from field and NMS.
 Node Insertion/Removal STM1/4/16/64.
 Ring up gradation from STM1 to 4, STM4 to 16, STM16 to 64
 Ring up gradation from STM1 to 4, STM4 to 16, and STM16 to 64 either from field and NMS.
 Commissioning of OSN550, OSN 7500, 1832-8X, 1832-16X by using U2000 LCT Client.

Exposure VODAFONE MS PROJECT for AIRTEL (STCS PVT.LMT)

 Good Hands on ECI equipment’s (BG20, BG30, BG40, XDM-100, XDM-300, XDM-2000,
XDM-1000) & Huawei Equipment’s (9500, 8800, 550, 1832x8, 1832x16 and 7500).
 Provisioning in TEJAS, ECI both at EMS and NMS level.
 Trouble shooting on ECI NMS, TEJAS EMS/NMS.
 E1 and Ethernet circuits shifting/up gradation/down gradation.
 E1 and Ethernet circuits testing and handover circuit to the customer.
 Node shifting from existing ring to other ring.
 Node Insertion/Removal STM1/4/16/64.
 Ring up gradation from STM1 to 4, STM4 to 16, STM16 to 64 by using XML.
 New patches/topologies creation for network requirements.
 Provisioning of different BW granularities i.e. VC12, VC3, VC4, EOS-VC12X, EOS-VC3
EOS-VC4X, VC4-4C.
 Support to O&M and NOC team in fault rectification in existing sites.
 E1 and Ethernet circuits shifting/up gradation/down gradation.
 Fault rectification related over ECI & Huawei for 2G sites.
ACADEMIC QUALIFICATIONS:-

 B.Tech in Electronic and communication from M.D University Rothak with Honors.
 12th pass from Haryana board of secondary education.
 10th pass from Haryana board of secondary education.

ACHIEVEMENT-

 Received technical star award in AIRTEL

PERSONAL DETAILS:-

Father Name: - Mr. Surech Chand

Date of Birth:- 18 May 1991

Marital status:- Married

Linguistic skill:- Hindi and English

Permanent Address:- V.P.O-Hathin,Ward no-3,distic-palwal (HR),121103.

SKILLS:-

 Soft spoken and having good customer handling skills.

 Good management skill
 Hard working and a fast learner with a flair for learning new things.
 Willingness to learn, to perform, and take on Responsibilities and Challenges.

DECLARATION:-

I hereby declare that whatever is furnished above is true & correct to the best of my knowledge and
belief.

Sandeep
Singh