Professional Documents
Culture Documents
The city of Bengaluru has long been known as the book-lover’s paradise. The
heart of the city lies in its independent indie bookshops, some of which have a
clientele as diverse as Ruskin Bond, CV Raman, and Ramachandra Guha, apart
from several IT professionals and students who frequent these places regularly.
However, the emergence of online mammoths such as Amazon, which offer the
same books at a cheaper cost and provide door-to-door service; has seriously
hampered these businesses. A visit to these bookstores- all of which are located
within walking distance on Brigade Road, MG Road and Church street-
provided surprising insights into the same.
Out of these stores,
Blossoms is a name
synonymous with a
treasure trove of books
for every Bengaluru
citizen. Mayi Gowda, the
proprietor of Blossoms
Books house, has also
made a name for himself
1Towers like these are a common sight at Blossoms Bookhouse (picture credits- in the city’s bibliophile
Alisha Varandani)
circles for his open
nature and policy of
interacting with the clientele. His theory of ‘consumer obsession’- one that he
accidentally derives from his competitor, Jeff Bezos- has sustained Blossoms
into the new decade, and they cite 45 lakhs a year as their annual profit. A quick
glance through the stack of books they maintain show that not all of them have
been published in India. Mr Gowda is quick to add that he also imports a vast
majority of his 300,000 titles, and has even devoted a corner to gramophone
records and rare comic books. “We’re not facing any challenges,” he says. “We
take a great personal interest in what customers want to read, and I think that’s
why we are successful.”
This ethos of consumer-centric business is aided by word of mouth, Mr. Gowda
asserts. The bookshop even has a Tumblr dedicated to it, called Overheard at
Blossoms. One of the interesting anecdotes mentioned there involves famous
historian Ramachandra Guha and MR Gowda. He once offered to sell Guha a
first edition of an 8-volume work on Gandhi by DG Tendulkar, with rare
photographs by Vithalbhai Zaveri. Guha replied that he already had a copy but
Gowda had an ace up his sleeve: the copy he had was signed by both Tendulkar
and Zaveri! Guha took the bait and offered to exchange his set for Gowda’s,
paying a discounted price for the signed volume. But Gowda went one better
and convinced Guha to inscribe his personal set, since he was a biographer of
Gandhi. This digitization and sharing of anecdotes has boosted the store’s
popularity.
Undergraduate students who were
found shopping in the store were also
interviewed, and they, too, agreed
that despite the store not stocking up
on a lot of ‘pop-culture’ novels, they
still frequent it because of its supply
of rare anthologies, sold at a
discounted rate. These titles are
maintained by a polite staff, which is
also one of the win-win factors for
the shop. Thus, this diverse clientele,
approachable staff, connections
within the elite scholars of the city
and not being limited to only books
has kept their business thriving.
As a result of a loyal customer base,
every bookshop has become famous
for a certain kind of book or
literature that is hard to find even on
online stores. The Bookworm, run by
Krishna Gowda, for instance, has
rare, out-print books from the early
2 The stack of old books maintained at Blossoms (picture
credits- Soumya Unhelkar)
19th Century, such as John Wilkes’ works. Similarly, Blossoms has a diverse
collection in terms of poetry, deign, history and crime. Goobe’s bookshop on
Brigade road has a plethora of leftist-leaning works, as well as books on the
ecology and its conservation. Infact, they sell popular authors like Margaret
Atwood’s works at 25 rupees apiece, having a strict policy of no popular fiction
works being put on display. But in the age of pop-culture and lucid language,
this policy might not always work in their favour. Kannada gems can be found
in Jayanagar’s Nagasri store, while Indian authors are piled in Koramangala’s
Atta Galatta. However, the last two stores don’t have their locations in their
favour and as a result, their customers are often a small, elite circle of literature
enthusiasts, instead of the immense numbers of university students that drive the
profits of Blossoms and the Bookworm.
This decline in the number of people who can afford to or venture to buy a book
physically, has been used by some stores in their favour. When we visited The
Bookworm, for instance, the founder, Krishna, was helping a customer
exchange her copy of The Gathering by Anne Enright, a novel she’d bought in
2008. Using the bookstore’s unique store credit system, she had to pay half the
book’s price as “reading fees”, and could exchange it at her convenience for
another book. . gular clientele use this system to bring back books they bought
years ago.