2.1.3.

3 A thorough assessment process

The Picking program is the most comprehensive and efficient tool for checking the quality of Inditex
products. First Inditex assess each item’s potential risks during the design stage. Once in production,
Inditex take samples for analysis and testing in accredited laboratories. A detailed study of the results
establishes whether items meet the standards.

Statisticians and chemical researchers at the University of Santiago de Compostela are helping to
develop the programme further, detecting levels of risk in various manufacturing processes, identifying
risk according to the garments’ components, and optimizing resources. Through constant improvement,
we are becoming quicker at establishing the quality of more products using fewer resources, and
without compromising on our commitment to the health, safety and environmental quality of our
fashion.