Pusat Pengurusan Akademik (PPA) | Jabatan Hal Ehwal Akademik dan Antarabangsa (JHEAA)
KEBIASAAN BAHARU OPERASI KAUNTER PPA DALAM TEMPOH PERINTAH KAWALAN PERGERAKAN BERSYARAT (PKPB) - FASA 1|
Operasi Kaunter PPA
Dalam Tempoh PKPB (Fasa 1)
1. Urusan di Kaunter PPA hanya boleh
dilaksanakan melalui temujanji sahaja
(melalui telefon). Urusan secara Walk-In
tidak dibenarkan.
2. Staf/pelajar diminta hadir mengikut masa
yang ditetapkan dalam temujanji.
3. Waktu operasi:
Isnin – 9.00 pagi – 1.00 tengahari
Khamis 2.00 petang – 3.00 petang
Jumaat 9.00 pagi – 12.00 tengahari
4. Sebarang pertanyaan boleh dibuat melalui
saluran yang dinyatakan di bawah.
UMP PEKAN & UMP KAMPUS GAMBANG
Perkhidmatan PPA Prosedur Operasi Standard (SOP)
Dalam Tempoh PKPB (Fasa 1) Baharu di Kaunter PPA
1. Surat Pengesahan Pelajar/Surat Buka Akaun = Kemuka Permohonan 1. Imbas QR Code dan isi maklumat
melalui Emel PPA REKOD PELAWAT yang disediakan
sebelum memulakan urusan.
2. Pengesahan Dokumen = Kemuka Permohonan melalui Emel PPA
2. Jalani saringan suhu > 37.5°C Tidak
3. Permohonan Penggantian Kad Matrik = Muat Turun Borang dari Portal
PPA > Isi Borang dengan Lengkap > Hantar kepada Emel PPA
dibenarkan masuk
4. Penangguhan Pengajian, Berhenti Pengajian, Peperiksaan Khas , 3. Pakai pelitup muka (face mask)
Rayuan Semakan Semula Skrip Jawapan Peperiksaan Akhir &
Permohonan KGDS = Muat Turun Borang dari Portal PPA > Isi Borang 4. Guna ‘hand sanitizer’ sebelum dan
dengan Lengkap > Hantar kepada Fakulti/Pusat selepas berurusan
5. Surat Tamat Pengajian = Log In E-community > Klik Menu Student 5. Amalkan penjarakan sosial
Completion Letter > Pilih Versi BM atau BI > Muat Turun & Cetak
6. Transkrip = Log In E-community > Klik Menu Partial Transcript > Muat
Turun & Cetak Email: ppa@ump.edu.my
7. Semakan Status Bergraduat = Laman Web UMP > Klik Menu Graduate Instagram: ppa_ump
Search > Masukkan Maklumat (IC /Nombor Pasport Atau ID Pelajar) >
Tekan Enter > Status
Facebook: Pusat Pengurusan Akademik, UMP
Telephone No. (PPA UMP Pekan): +609 424 5252
Telephone No. (PPA UMP Gambang Campus): +609 549 2550 Portal: https://ppa.ump.edu.my
Centre for Academic Management (PPA)| Academic and International Affairs Department (JHEAA)
NEW NORMAL OF THE PPA COUNTER SERVICE DURING THE CONDITIONAL MOVEMENT CONTROL ORDER (CMCO) - PHASE 1|
UMP PEKAN & UMP GAMBANG CAMPUS

PPA Counter Service Services

PPA New SOP
During CMCO (Phase 1) During CMCO (Phase 1) For PPA Counter Service

1. Services at the PPA counter will be available 1. Student Verification Letter/Account Opening Letter = Submit 1. Scan QR Code and fill in the REKOD
by appointment only (by telephone). Walk-in Application via PPA Email PELAWAT provided before
customers will not be entertained. commencing business.
2. Verification of Document = Submit Application via PPA Email
2. Customers must abide by the time allocated in 2. Scan for temperature > 37.5°C will not
the appointment. 3. Replacement of Matric Card = Download Form from PPA Portal> allowed to enter
Complete the Form > Submit to PPA Email
3. Operating Hours: 3. Wear face mask
4. Application for Deferment of Study, Withdrawal of Study, Special
Monday – 9.00 am – 1.00 pm Examination, Re-Examination of Final Exam Scripts & Re- 4. Use hand sanitizer before and after the
Thursday 2.00 pm – 3.00 pm registration (KGDS) = Download Form from PPA Portal> Complete the transaction.
Form > Submit to Faculty/Centre
Friday 9.00 am – 12.00 pm
5. Practice social distancing
5. Letter of Completion = Log In E-community > Click Student Completion
4. Enquiries can be made through the contact Letter Menu > Choose Version BM or BI > Download & Print
channels provided below:
6. Transcript = Log In E-community > Click Partial Transcript Menu > Email: ppa@ump.edu.my
Download & Print

7. Checking Graduation Status = Go To UMP Website > Click Graduate Instagram: ppa_ump
Search Menu > Key In Information (IC / Passport Number or Student ID) >
Enter > Status
Facebook: Pusat Pengurusan Akademik, UMP
Telephone No. (PPA UMP Pekan): +609 424 5252
Telephone No. (PPA UMP Gambang Campus): +609 549 2550 Portal: https://ppa.ump.edu.my