st

1 year Management
B.M.T
Old code

Managers and Managing

Ch (1) Part (1)

Sheet ( 1 )

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 ٕ‫٘ عًغا‬ٜ‫ب َٓو ا‬ًٛ‫َط‬ٚ ‫ط‬ٜٛ‫رى ن‬ٚ‫ٕ عارف د‬ٛ‫ السّ ته‬١‫ز يف عزن‬ٜ‫ َد‬ٛ‫ ي‬ٚ‫ز ايبشْط بتاعو ا‬ٜ‫ اْت َد‬ٛ‫ بتتهًِ ي‬:‫ ايغابرت‬٠‫فهز‬
٠٤‫ َٔ ايهفا‬ٞ‫ عاي‬٣ٛ‫ َضت‬٢ً‫رى ع‬ٚ‫تكدر تكدّ د‬

 What is Management?
All managers work in organizations ٠‫ا َبادئ اإلدار‬ٛ‫بطبك‬ٝ‫ا يف عزنات ب‬ًٛ‫غتغ‬ٝ‫ ب‬ًٞ‫ٔ اي‬ٜ‫ز‬ٜ‫نٌ املد‬
The planning, organizing, leading and controlling of human and other resources to achieve
organizational goals effectively and efficiently
١ُ‫ل أٖداف املٓع‬ٝ‫) َٔ أجٌ حتك‬- - - - ١ٜ‫ ايبغز‬،١ٝ‫ (املاي‬١ُ‫ارد املٓع‬َٛ ‫حتهِ يف‬ٚ ‫ط‬ٝ‫ختط‬ٚ ِٝ‫ عًِ تٓع‬ٖٛ : ٠‫عًِ اإلدار‬

 Managers: The people responsible for supervising the use of an organization’s

resources to meet it’s goals

ِٗ‫ل ٖدف‬ٝ‫ َٔ أجٌ حتك‬١ُ‫ارد املٓع‬َٛ ‫ا‬َٛ‫ضتخد‬ٝ‫ُٖا ب‬ٚ ‫ظفني‬ٛ‫٘؟ برياقب ْغاط امل‬ٜ‫عٌُ ا‬ٝ‫ز ب‬ٜ‫املد‬
‫ا‬ٛ‫اْتا بتخكك‬ٚ ‫تابعو‬ٝ‫ب‬ٚ ‫خدد اهلدف‬ٝ‫ ب‬ًٞ‫ اي‬ٖٛ ‫عين‬ٜ ‫تخدد ايتارجت بتاعو‬ٝ‫ ب‬ًٞ‫ اي‬ٖٛ ٌ‫زى يف ايغغ‬ٜ‫ َد‬: ٍ‫َجا‬
 Organizations: collection of people who work together and coordinate their actions to
achieve a wide variety of goals

١ُ‫ل أٖداف املٓع‬ٝ‫ل ْغاطِٗ َٔ أجٌ حتك‬ٝ‫ا بتٓض‬َٛٛ‫ك‬ٜٚ ‫ا َع بعض‬ًٛ‫غتغ‬ٝ‫ َٔ األفزاد ب‬١‫ع‬ُٛ‫جم‬
‫ا‬ًٛ‫غتغ‬ٝ‫ٍ ب‬ٚ‫فٓني نٌ د‬ٚ ٍ‫عُا‬ٚ .،َٔ‫ظفني أ‬َٛٚ )ٔ‫ٔ (صهاع‬ٜ‫د‬ٝ‫َع‬ٚ ‫ا حماضزات‬ًٛ‫دخ‬ٝ‫ ب‬٠‫ٗا دناتز‬ٝ‫ بتاعتٓا ف‬١ًٝ‫ ايه‬: ٍ‫َجا‬
‫ط‬ٜٛ‫اٖا ن‬ٛ‫ َضت‬١ًُٝٝ‫ تع‬١َ‫ا خد‬َٛ‫كد‬ٜ ِْٗ‫احد ا‬ٚ ‫ عًغإ ٖدف‬١ُ‫َع بعض داخٌ املٓع‬
 Goal: a desired future condition that the organization seeks to achieve
‫كٗا‬ٝ‫ حتك‬ًٞ‫ اي‬ٞ‫ بتضع‬١ُ‫ املٓع‬١ًٝ‫ َضتكب‬١‫ رغب‬ٖٛ :‫اهلدف‬

Organization Resources include people, skills, know-how and experience, machinery,

raw materials, computers and IT, patents, financial capital and loyal customers and
employees
‫اد‬َٛ ،‫ظفني‬ٛ‫ امل‬٤‫ال‬ٚ ،‫ا‬ٝ‫ج‬ٛ‫ي‬ٛٓ‫ ته‬.،ٍ‫ َٗارات ايعُا‬،‫ عهٌ ( خربات‬٢ً‫ٕ ع‬ٛ‫ ممهٔ إ تأخذ انرت َٔ عهٌ قد ته‬١ُ‫ارد املٓع‬َٛ
)‫ اآلالت‬،ّ‫خا‬

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 Organizational Performance
A measure of how efficiently and effectively managers use available resources to satisfy
customers and achieve organizational goals
٤‫رضا ايعُال‬ٚ ‫ل ايزبح‬ٝ‫ارد بٗدف حتك‬ٛ‫ٔ يف اصتخداّ امل‬ٜ‫ز‬ٜ‫ املد‬١ًٝ‫فاع‬ٚ ٠٤‫كاظ بهفا‬ٜ ١ُ‫ املٓع‬٤‫أدا‬

A measure of how well or how productively resources are used to

achieve a goal
‫ارد‬ًُٛ‫ االصتغالٍ االَجٌ ي‬ٖٛ
Efficiency  reduce the amount of time needed to produce a given output
 minimize the amount of inputs

‫ خمزجات‬٢ً‫ أع‬٢ً‫ٍ ع‬ٛ‫بضتخدّ اقٌ َدخالت اذتص‬

ٛ‫ب قُاؼ ي‬ٛ‫ ث‬03 ّ‫ باصتخدا‬output ‫ َالبط‬١‫ قطع‬0333 ‫ٓتج‬ٜ َ٘ٓ ‫ب‬ًٛ‫ َصٓع َالبط َط‬: ٍ‫َجا‬
٠٤‫ نفا‬ٚ‫ عٓد‬٢‫بك‬ٜ ٌ‫ اق‬ٚ‫ب قُاؼ ا‬ٛ‫ث‬o 2 ّ‫يهٔ باصتخدا‬ٚ ١‫ب‬ًٛ‫ املط‬١ُٝ‫ٓتج ايه‬ٜ ‫املصٓع دا قدر‬
A measure of the appropriateness of the goals an organization is
Effectiveness pursuing and the degree to which they are achieved
١ًٝ‫ عٓدى فاع‬٢‫بك‬ٜ ٠‫د‬ٛ‫ َٔ ادت‬ٞ‫ عاي‬٣ٛ‫ َضت‬٢ً‫ب َٓو ع‬ًٛ‫اْو حتكل اهلدف املط‬

Low efficiency / high effectiveness High efficiency / high effectiveness

Manger chooses the right goals to Manger chooses the right goals to
pursue, but does a poor job of using pursue and makes good use of
resources to achieve these goals resources to achieve these goals
Result: a product that customers want, Result: a product that customers want at
but that is too expensive for them to buy a quality and price that they can afford
‫ حككت ٖديف‬ْٞ‫ َع ا‬١ًُٝ‫ ص‬١‫ك‬ٜ‫ارد بطز‬ٛ‫َاقدرتػ اصتخداّ امل‬ ‫ حككت اهلدف‬+ ‫ارد‬ٛ‫ يف اصتخداّ امل‬٠٤‫قدرت امجع َابني ايهفا‬
ٜ٘‫غرت‬ٜ‫ حمدؼ ٖا‬ٞ‫ط بط ٖاطًع َٓتج غاي‬ٜٛ‫بغهٌ ن‬ ٘‫دت‬ٛ‫ ج‬ٞ‫ يذيو ٖاْتج َٓتج بتاع‬١‫ج‬ٝ‫ بأفضٌ عهٌ ْت‬ٞ‫بتاع‬
ٙٚ‫غرت‬ٜ‫ط ٖا‬ٜٛ‫ ن‬ٙ‫صعز‬ٚ ١ٝ‫غاي‬
Low efficiency / low effectiveness High efficiency / low effectiveness
Manager chooses wrong goals to pursue Manager chooses inappropriate goals,
and makes poor use of resources but makes good use of resources to
pursue these goals
Result: a low quality product that Result: a high-quality product that
customer don’t want customers don’t want
ٞ‫َاقدرتػ أحكل اهلدف بتاع‬ٚ ..١ُ‫ارد املٓع‬َٛ ّ‫ اصتخدا‬٤ٛ‫ص‬ ٌ‫ إْتاج املٓتج بأفض‬٢ً‫ ع‬٠‫ عدّ ايكدر‬...‫ارد‬ٛ‫حضٔ اصتخداّ امل‬
‫ حمدؼ‬١٦ٝ‫ ص‬٠‫د‬ٛ‫ ٖاْتج َٓتج ج‬ٞ‫ب بايتاي‬ًٛ‫بايغهٌ املط‬ ٔ‫يه‬ٚ ١‫ض‬ٜٛ‫دت٘ ن‬ٛ‫ َٓتج ج‬ٟ‫ٕ عٓد‬ٛ‫ه‬ٜ‫عهٌ ممهٔ ٖا‬
ٜ٘‫غرت‬ٜ‫ٖا‬ ٤‫ ايعُال‬ٟ‫٘ يد‬ٝ‫ب ف‬ٛ‫ٕ َزغ‬ٛ‫ه‬ٜ‫َػ ٖا‬

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 Why study Management?
‫؟‬٠‫ عًِ اإلدار‬١ُٖٝ‫ أ‬ٖٞ ٜ٘‫ ا‬،٠‫٘ بٓدرظ عًِ اإلدار‬ٝ‫ي‬

 Resources are scare in any society, so the more efficient and effective use that
organizations can make of those resources, the greater the well-being and prosperity of
people in that society
‫ارد‬ٛ‫ امل‬ٙ‫ ٖذ‬٢ً‫ حيافغ ع‬١ًٝ‫ فاع‬٠٤‫٘ نفا‬ٝ‫ يف اجملتُع يذيو االصتخداّ بغهٌ ف‬٠‫ارد ْادر‬ٛ‫امل‬
Helps people deal with their bosses and coworkers
ِٗ٥‫َع سَال‬ٚ ٌُ‫ِٗ يف ايع‬٥‫ا َع رؤصا‬ًَٛ‫تعا‬ٜ ٟ‫بتضاعد ايٓاظ اسا‬
Opens a path to well-paying job and a satisfying career
١‫ يف ايغزن‬ٞ‫ اقدر احضٔ َٔ املٓصب بتاع‬ٟ‫بتعزفين اسا‬

 Essential Managerial tasks:

Managers at all levels in all organizations perform each of the four essential managerial tasks
of planning, organizing, leading, controlling
)ِ‫ حته‬،٠‫اد‬ٝ‫ ق‬، ِٝ‫ تٓع‬،‫ط‬ٝ‫ (ختط‬١ٜ‫ِٗ ْفط املٗاّ االدار‬ًٝ‫ات ع‬ٜٛ‫ٔ يف خمتًف املضت‬ٜ‫ز‬ٜ‫املد‬
‫ اْٗا‬٠‫صع بط ايفهز‬ٚ‫ ْطام أ‬٢ً‫ٕ ع‬ٛ‫ جنوّ ممهٔ ته‬٥ ‫ز فٓدم‬ٜ‫ َد‬ٟ‫ س‬١ٜ‫ّ بٓفط املٗاّ اإلدار‬ٛ‫ك‬ٜ‫ جنوّ ٖا‬0 ‫ز فٓدم‬ٜ‫ َد‬: ٢ٓ‫مبع‬
)ّ‫ْفط املٗا‬
Four Functions of Management
1. Planning  choose appropriate organizational goals and courses of action to best achieve
these goals
٘‫ك‬ٝ‫ يتخك‬ٞ‫ٕ هلدف يف املضتكبٌ بٓضع‬ٛ‫ه‬ٝ‫ط داميا ب‬ٝ‫ايتخط‬
2. Organizing establish task and authority relationships that allow people to work together
to achieve organization goals
‫ا َع بعض‬ًٛ‫غتغ‬ٜ ِْٗ‫ضاعدِٖ ا‬ٖٝ ٜٔ‫ عٔ اآلخز‬١ً‫ َٓفص‬١‫صًط‬ٚ ١ٓٝ‫ظف عٓدى َٗاّ َع‬َٛ ٌ‫اْو جتعٌ يه‬
3. Leading  motivate, coordinate and energize individuals and groups to work together to
achieve organizational goals
‫ش‬ٝ‫حتف‬ٚ ٠ٛ‫ٕ َصدر ق‬ٛ‫ٍ عِٓٗ داخٌ ايعٌُ عًغإ ندا السّ ته‬ٛ٦‫د يهٌ األفزاد املض‬٥‫ز ايعٌُ فاْتا قا‬ٜ‫ٕ َد‬ٛ‫ اْو ته‬: ٠‫اد‬ٝ‫ايك‬
‫ا‬ًٛ‫غتغ‬ٜ ِْٗ‫بايٓضباهلِ ا‬
4. Controlling  establish, accurate measuring and monitoring systems to evaluate how well
the organization has achieved it’s goals
١ُ‫ل اٖداف املٓع‬ٝ‫ا يتخك‬ٛ‫ضع‬ٝ‫أِْٗ ب‬ٚ ٌُ‫ ايع‬٠‫د‬ٛ‫ يضُإ ج‬١‫رقاب‬ٚ ِ‫ظفني حته‬ٛ‫ امل‬٢ً‫اْو تعٌُ ع‬

to be Continued

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TF
1- Effectiveness refers to the relationship between inputs and outputs.
2- Effectiveness is concerned with the means of getting things done, while efficiency is
concerned with the attainment of organizational goals.
3- A goal of efficiency is to minimize resource costs
4- The four contemporary functions of management are planning, organizing, leading, and
controlling
5- Today's managers are just as likely to be women as they are men.

 Answer :
1 2 3 4 5
F F T T T

MCQ
1. Someone who works with and through other people by coordinating their work activities
in order to accomplish organizational goals is ________.
a) a salesperson b) a manager c) an assembly line worker d) a laborer
2. Wasting resources is considered to be an example of ________.
a) efficiency b) inefficiency c) ineffectiveness d) effectiveness
3. Effectiveness is synonymous with ________.
a) resource control b) goal attainment c) cost minimization d) efficiency
4. In successful organizations, ________.
A) high efficiency and high effectiveness go hand in hand
B) low efficiency and high effectiveness go hand in hand
C) high efficiency and high equity go hand in hand
D) high efficiency and low effectiveness go hand in hand
5. Whereas ________ is concerned with the means of getting things done, ________ is
concerned with the ends, or attainment of organizational goals.
A) effectiveness; efficiency B) goal attainment; efficiency
C) effectiveness; goal attainment D) efficiency; effectiveness

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 6. Today, the basic management functions are considered to be ________.
A) commanding, organizing, leading, and staffing
B) planning, organizing, leading, and directing
C) planning, coordinating, staffing, and directing
D) planning, organizing, leading, and controlling
7. Universality of management means that ________.
A) all managers in all organizations can perform their job the same way
B) all managers in all organizations perform the four management functions
C) any manager can work in any organization and perform any management job
D) all organizations can hire any manager to perform the management jobs

 Answer :
1 2 3 4 5 6 7
B B B A D D B

‫ َع بعض‬٠‫٘ املاد‬ًٝ‫ب عًغإ ٖٓتابع ع‬ٚ‫ يًجز‬join ‫ا‬ًُٛ‫ت تع‬ٜ‫ار‬ٜ


Make ur check also:
Parts 1
studied

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