Table Report Title

cmdb_ci_service Business Services by Location

sys_api_stats_requestor_monthly Requestor API Usage (Monthly)
cmdb_health_scorecard_service Service View - Completeness Trend
incident Open Incidents by Assignment
problem Problems By State
ua_ih_usage Unique Out of Policy Spoke
Integration Transactions
task_m2m_skill Tasks associated with skills
cert_audit_result Desired State Result with Stability
Unstable
incident Open Incidents older than 30 Days -
Grouped
sc_cat_item_producer_service Services Published per Month
asmt_metric_result Incorrect Answers by Assigned User

v_rrd_slow_transaction Transaction Count Trend 2 Hours

incident
ua_custom_table_inventory
asmt_metric_result
skills_by_category
incident
PA.Source: Open incidents -
Heatmap - Priority/Category
Custom Table By Subscription
Survey - Was your issue resolved?
Skills Without Category
KPI - Number of Repeated Incidents

incident KPI - Remotely Resolved Incidents

service_task Unassigned Active Requests
cmdb_ci_computer Computers by OS
change_request Change Requests by Category
cmdb_ci_computer Computers by OS
sys_flow_context Flow Designer Runtime Trends
problem Open Problems older than 30 Days
problem Overdue Problems
cmdb_health_result_service_map Service View - Correctness Result List

task Open Items by Escalation

sys_trend
sys_guided_tour_analytics
pwd_reset_request
ua_app_usage
ts_query_kb
sys_guided_tour_analytics
cmdb_health_scorecard
catalog_category_request_user
Weekly Incidents Trend
GuidedTour: Top 10 Tour
Completions
Password Reset Top Users (last 30
days)
Application Use Without a Purchased
Subscription
Current Month Search and Click-
through
GT Users
CI Audit Failure Trend
Service Fulfillers per Category
appsec_security_dashboard_event_l Failed Logins
ogs
cmdb_ci_printer List of Printers
cmdb_health_result_group_map Group View - Orphan CIs
v_rrd_slow_event Event Execution Time Trend 2 Hours

cmdb_health_result_service_map Service View - CIs Missing

cmdb_health_result_group_map
sys_guided_tour_user_overrides
asmt_m2m_stakeholder
kb_use
Recommended Attribute
Group View - Completeness Result
List
Disengaged users
Stakeholders per Category
Article Views by Author and Category

ast_contract_instance All Contracts by Configuration Type

asmt_metric_result NPS Promoters and Detractors
v_rrd_slow_mutex Mutex Count Trend 2 Hours
cmdb_health_scorecard_group Group View - Duplicate CI Trend
task_sla My at Risk SLAs
v_rrd_slow_mutex Mutex Execution Time Trend 2 Hours

ast_contract Active Contracts by Monthly Cost

asmt_metric_result Net Promoter Results by Key
Question (NPS)
incident Open Incidents by State
sys_guided_tour_analytics GuidedTour: Tour Completions
sys_report Reports
appsec_security_dashboard_event_l External Logins
ogs
v_rrd_slow_script Script Execution TIme Trend 1 Day
asmt_category_result Category Results by Category
ast_contract Expiring Contracts
cmdb_ci_service Business Services by Operational
Status
cmdb_health_scorecard Missing Required Attribute CI Trend

sys_api_stats API Usage (Last 30 Days)

service_task Requests Closed Trend by Service
sp_log Service Portal KB Article Views
asmt_category_result Average Rating by Type
task_sla My Active Breached SLAs
change_request Overdue Changes
service_task Active Requests by Assignee
asmt_assessment_instance Surveys by Metric Type and State
task_outage Planned Outages
release_project Releases by Type
ast_contract Active Contracts by Lifetime Cost
sys_flow_context Flow Designer Status
asmt_metric_result Service Desk Survey 'First Call
Resolve' 60 Days
incident Incidents by Priority and State older
than 30 Days
asmt_metric Total Questions by Quiz
license_details Subscription Allocation Report
cmdb_health_scorecard Stale CI Trend
cmdb_health_result_service_map Service View - CIs Missing Required
Attribute
change_request Critical Changes Open
incident Incident Trend By Configuration Item

asmt_metric_result Service Desk Survey 'Tech Courteous'

cert_audit_result
pa_dashboards_group
incident
incident
v_rrd_slow_mutex
sys_guided_tour_analytics
sys_user_has_role
release_project
asmt_metric_result
sys_guided_tour_analytics
ua_app_usage
cmdb_health_scorecard_service
conflict
change_request
90 Days
Desired State Result with Threshold
Exceeded
Dashboard Groups
System Administrator: 2015-11-10
16:15:57
Overdue Incidents
Mutex Count Trend 1 Month
GT Top 10 Tour Completions
Admin Users Added
Releases by State
Service Desk Survey 'Tech
Competence' 60 Days
GT Sessions
ServiceNow application usage
Service View - Orphan CI Trend
All Conflicted Changes
Unapproved Change Request Gauge

asmt_metric_result Number of incorrect answers

change_request Standard Change success report
v_rrd_slow_event Event Count Trend 1 Day
asmt_metric Metrics by Data Type
cert_instance Certification Instances
sysauto_pa Jobs
asmt_assessment_instance Response Trend
v_rrd_slow_query Query Execution Time Trend 1
Month
sys_api_stats API Usage by Type (Daily)
task_sla My Active SLAs
ast_license_base Software Licenses
change_request Open Changes by Risk and Priority
asmt_metric_result
v_rrd_slow_event
change_request
wf_context
kb_social_qa_question
change_request
cmdb_health_scorecard_service
pwd_reset_request
ua_custom_table_inventory
alm_asset
kb_feedback
relation_health_result
cmdb_health_scorecard
change_request
task_sla
cmdb_health_scorecard
incident
pwd_reset_activity
asmt_assessable_record
sys_guided_tour_analytics
ast_contract
sys_user
cert_follow_on_task
sys_flow_context
cert_follow_on_task
cmdb_health_scorecard_group
incident
alm_asset
asmt_assessment_instance
incident
sc_req_item
asmt_metric
sys_update_xml
incident
service_availability
Service Desk Survey 'Timely
Response' 90 Days
Event Execution Time Trend 1 Day
Changes - Grouped
Workflows By State (This Month)
Questions Posted in the Last 30 Days
- Grouped
Change Requests by Category (My
Groups)
Service View - Correctness Trend
Password Change Top Users (last 30
days)
Custom Tables per Subscription
Refresh Dates
Articles Flagged in the Last 30 Days
Relationships not compliant with
hosting rules
Duplicate CI Trend
Closed Changes per Month
Incident SLA Breached
Missing Recommended Attribute CI
Trend
Open Incidents older than 30 Days
Password Reset - Failed Verifications
Assessable Records by Type
GuidedTour: Top 10 Tour Dismissals
Active Contracts by Cost Per Unit
Time Card Exceptions (Last Week)
Outstanding Certification Tasks
Flow Designer Execution Count
30/60/90 Day Task Aging
Group View - Orphan CI Trend
Incident Trend By Priority
Asset Portfolio Broken Down by Class
and Vendor
Assessment Instances by Assessment
Group
Incidents Opened Today
[Catalog] Open Request Items by
Stages
Questions by Data Type
My Changes
System Administrator: 2015-11-12
12:20:07
Vendors in SLA Breach
cmdb_ci Configuration Item by Manufacturer

relation_health_result Relationships not compliant with

suggested relationships
incident All Incidents Closed By (My Groups)

incident Incident Trend By Priority (My

Groups)
kb_knowledge Draft Knowledge - Grouped
cmdb_ci Configuration Item Status
sp_log Service Portal Catalog Views
cmdb_ci [CMDB]Newly added CI in last 7 days

cmdb_health_result_group_map Group View - CIs with Audit Failures

kb_feedback Comments Posted in the Last 30

sp_log
pwd_enrollment_snapshot
kb_feedback
sys_api_stats
cmdb_health_result_service_map
cert_follow_on_task
asmt_metric_result
sys_guided_tour_analytics
sys_guided_tour_analytics
release_feature
asmt_assessment_instance
sys_flow_context
incident
cmdb_health_result_service_map
incident
service_task
ts_query_kb
sc_cat_item_producer_service
relation_health_result
ua_ih_usage
cmdb_ci_infra_service
cmdb_health_result_group_map
v_rrd_slow_script
Days
Service Portal Search Terms
Password Reset Enrollment By
Verification
Average Article Rating
API Usage by Method (Daily)
Service View - Orphan CIs
Outstanding Desired State Tasks
Survey - Rate the overall service
GuidedTour: Unique User Views
GT Tour List
Features by Type
Survey States 90 Days
Top 20 Flow Designer Executions
PA.Source: Open incidents - List
Service View - Duplicate CIs
Map Incident by caller
Monthly Service Requests
Monthly Average Click Rank
Published Services per Category
Relationships not compliant with
containment rules
Unique Out of Policy Protocol
Integration Transactions
ECMDB Infrastructure Services
Group View - Duplicate CIs
Script Execution Time Trend 2 Hours

problem Problems By Priority

cmdb_health_scorecard Orphan CI Trend
change_request Standard Change usage trend
ast_contract
incident
cmdb_health_scorecard_group
asmt_assessment_instance
sys_guided_tour_analytics
sys_update_xml
task_sla
cmdb_health_result_group_map
ast_contract_instance
incident
Contract Expenditure by Vendor
Open P1 Incidents
Group View - Missing Required
Attribute CI Trend
Survey Summary
GT Overall Tour Completion
Application Changes (Incident)
My Active SLAs
Group View - CIs Missing Required
Attribute
All Contracts by Type
Open Incidents With Closed Problem

cmdb_health_scorecard Correct CI Trend

ast_contract Asset Contracts by Type
alm_asset Assets by Department
ua_app_usage Users of ServiceNow Store
Applications
users_by_skill_category Users With Skills
v_rrd_slow_event Event Execution Time Trend 1 Month

asmt_assessment_instance_question Unanswered Questions by Assigned

User
ua_custom_table_inventory Tables not Mapped
sys_guided_tour_analytics Top 10 Tour Failures
users_by_skill_category Skills In Category
sc_req_item [Catalog] Open Request Items by
Stages (My Groups)
change_request Changes Awaiting Approval from a
Change Manager
change_request Overdue Changes
user_skills_by_group Skill Matrix
cmdb_ci_computer Computers by CPU Count
cmdb_ci_computer Computers by amount of RAM
appsec_hardening_configurations Non-Compliant Items
cmdb_health_result_service_map Service View - Completeness Result
List
service_task Requests Opened Trend by Service
cmdb_health_result Orphan CIs
sys_api_stats_requestor Requestor API Usage by Method
(Daily)
pa_dimensions Breakdown Sources
task_sla My Groups Active SLAs
sc_req_item [Catalog] Open Request Items (My
Groups)
v_rrd_slow_mutex Mutex Count Trend 1 Day
ast_contract Contract Expenditure by Type
asmt_metric_result
change_request
cmdb_health_scorecard_group
cmdb_health_result
Number of correct answers
Upcoming Changes (30 days) by Risk
and Priority
Group View - Correctness Trend
CIs Missing Recommended Attribute

cmdb_health_result_service_map Service View - CIs With Audit Failures

cmdb_health_scorecard_service Service View - Stale CI Trend

cert_follow_on_task Desired State Hierarchical Task Roll
Up
incident All Incidents by Location
incident Open Incidents by Category
cmdb_ci_server ECMDB Computer Servers
asmt_metric_result Service Desk Survey 'Overall
Experience' 60 Days
cert_follow_on_task 30/60/90 Day Desired State Task
Aging
change_request Changes Being Implemented
sys_api_stats API Usage by Resource (Daily)
v_rrd_slow_query Query Execution Time Trend 1 Day
incident Open Incidents Not Updated In Last
30 Days by Assignment Group and
State
cmdb_ci_vm_instance [CMDB]Virtual machines by
installation date
change_request Change Requests by State
asmt_nps_result Quarterly Net Promoter Scores (NPS)

problem Open Problems

asmt_assessment_instance Assessments by State
alm_asset Assets by Location
cmdb_ci Configuration Item Types
pa_cubes Indicator Source
pa_widgets Widgets
kb_knowledge Number of Articles Under Review
cmdb_health_result CIs Missing Required Attribute
sys_guided_tour_analytics GuidedTour: Tour Views
new_call Calls Not Transferred
incident All Incidents by Assignment (My
Groups)
cmdb_health_result CMDB Completeness Result List
users_by_skill_category Skills
incident test
pa_indicators Indicators
v_rrd_slow_query Query Count Trend 1 Day
incident Incidents not updated for 7 days
new_call Calls Not Transferred Last Week
sys_ui_hp_publisher Interactive Filters
asmt_metric_result Survey - Use the Help Desk again?
problem Problems older than 30 Days by
Priority and State
cmdb_ci_app_server ECMDB Application Servers
task Open and Critical Work
cmdb_health_scorecard_service Service View - Missing
Recommended Attribute CI Trend
incident Interactive filter example on open
incidents: bar chart
service_task Active Requests by Service
v_rrd_slow_transaction Transaction Count Trend 1 Month
incident Open Incidents
v_rrd_slow_event Event Count Trend 1 Month
cmdb_health_scorecard_service Service View - Duplicate CI Trend
incident Opened Incidents - Process Manager

v_rrd_slow_script Script Count Trend 1 Month

ast_contract Active Contracts by Yearly Cost
cmdb_health_result_group_map Group View - Correctness Result List

sys_user_has_role Number of users with admin roles

change_request Today's Emergency Changes
incident Critical Open Incidents
change_request Change Requests by Escalation
ua_app_usage Users of Custom Applications
cmdb_health_result_group_map Group View - CIs Missing
Recommended Attribute
cmdb_ci_vm_instance [CMDB]Virtual machines by status
incident Open Incidents by Assignment (My
Groups)
sys_api_stats API Usage (Monthly)
incident Open Incidents by Category (My
Groups)
cmdb_health_result CMDB Correctness Result List
sc_request [Catalog] Open Requests by
Assignment
ua_app_usage Usage of ServiceNow Store
Applications
change_request Unsuccessful Changes from the Last
7 Days
cmdb_health_result Duplicate CIs
cmdb_health_result CIs With Audit Failures
problem Open Problems - Grouped
sc_ic_item_staging Draft Services per Category
sys_flow_context Average Flow Designer Runtime (ms)

sys_guided_tour_analytics GuidedTours: Completions

problem Problems by State
v_rrd_slow_mutex Mutex Execution Time Trend 1
Month
cmdb_health_scorecard_service Service View - Compliance Trend
incident Open Incidents - Grouped
sc_req_item [Catalog] Open Request Items by
Stages
change_request Upcoming Changes (30 days) -
Grouped
asmt_metric Total Metrics by Metric Type
cmdb_ci Configuration Item by Location
change_request Changes Awaiting Approval
cmdb_ci_db_instance ECMDB Database Instances
sc_request [Catalog] Open Requests by
Assignment (My Groups)
cert_instance Certification Instances
v_rrd_slow_script Script Count Trend 2 Hours
incident Open Incidents - Grouped
incident Open Incidents by Escalation
cmdb_health_result_group_map Group View - Stale CIs
relation_health_result Duplicate Relationships
asmt_metric_result Correct Answers by Assigned User
asmt_nps_result NPS Results
cmdb_health_scorecard_group Group View - Stale CI Trend
pa_dashboards Dashboards
change_request Today's Emergency Changes
cmdb_health_scorecard Complete CI Trend
sys_trend Weekly Change Trend
kb_use Articles Used per Month
kb_use Article Use by Author and Category
change_request Today's High Risk Changes
ua_app_usage Google Map Usage By Month
change_request Open Changes - Grouped
sys_guided_tour_analytics GuidedTours: Tour Failures
cmn_rota_notif Notification rules - migration report

appsec_security_dashboard_event_l Events per user

ogs
incident System Administrator: 2015-11-12
11:23:16
problem Critical Open Problems
sys_flow_context Top 20 Average Flow Designer
Runtimes (ms)
pa_breakdowns Breakdowns
cmdb_health_scorecard_group Group View - Completeness Trend
sla_breakdown_by_assignment SLA duration by assigned user
problem Problems by Escalation
cert_audit Upcoming Desired State Audits
problem Open Problems older than 30 Days -
Grouped
sys_user Time Card Exceptions (Current Week)

appsec_security_dashboard_event_l Security Elevations

ogs
asmt_assessment_instance Quizzes by State
cmdb_health_result_rel_all Relationships not compliant with all
relationship rules
incident Incidents by Priority and State
incident System Administrator: 2015-11-09
22:57:44
sc_req_item [Catalog] Open Request Items
change_request Change Requests by Escalation (My
Groups)
cert_audit Upcoming Audits
clm_m2m_contract_asset Assets under Contract
v_rrd_slow_transaction Transaction Execution Time Trend 1
Month
cmdb_health_scorecard_group Group View - Missing Recommended
Attribute CI Trend
sysauto CMDB Health Dashboard Scheduled
Jobs
change_request Changes Opened per Month by Type

incident Open Incidents Older Than 30 Days

by Assignment Group and State
service_task Active Requests by Priority
v_rrd_slow_mutex Mutex Execution Time Trend 1 Day
v_rrd_slow_query Query Count Trend 1 Month
cmdb_health_scorecard_group Group View - CI Audit Failure Trend
ast_contract All Contracts by State
sys_guided_tour_analytics GuidedTour: Unique User
Completions
incident Incidents Average Reassignment
problem Problems Opened per Week
kb_use Article View Count per Month
sys_api_stats_requestor Requestor API Usage by Resource
(Last 30 Days)
pwd_reset_request Password Requests By Action
v_rrd_slow_event Event Count Trend 2 Hours
v_rrd_slow_script Script Execution Time Trend 1 Month
new_call Average Call Time
relation_health_result Stale Relationships
ua_app_usage Usage of Custom Applications
alm_asset Asset Depreciation
relation_health_result Orphan Relationships
kb_knowledge New Knowledge Articles Created in
the Last 30 Days
incident Open Incidents by State (My Groups)

cmdb_health_scorecard_service Service View - Missing Required

Attribute CI Trend
incident System Administrator: 2015-11-12
11:23:16
change_request Change Requests by Risk
appsec_hardening_configurations Total Items
new_call Calls by Type
cxs_relevant_doc_task Top 15 most helpful articles
sp_log Service Portal Catalog Orders
incident All Incidents by State
alm_asset Hardware Asset Residual Value by
Vendor
incident Open Incidents by State (My Groups)

task_sla Incident SLAs at Risk

cxs_relevant_doc_task Successful deflection articles by
search term
task_m2m_skill Top 10 Used Skills
cmdb_health_result Stale CIs
sys_user_has_skill Empty Skill Level
sys_api_stats API Usage by Resource (Last 30 Days)

cmdb_ci_computer Computers by Manufacturer

sys_guided_tour_analytics GT Top Watched Pages
problem Problems Closed per Week
appsec_security_dashboard_event_l Impersonations
ogs
change_request Change Requests byRisk (My Groups)

sys_guided_tour_analytics GuidedTour: Weekly Engagement

kb_social_qa_question Questions Not Answered Older than
30 Days - Grouped
cmdb_health_scorecard_service Service View - CI Audit Failure Trend

asmt_metric_result Top Rated Items

incident System Administrator: 2015-11-12
11:23:16
change_request Changes - Grouped
appsec_security_dashboard_event_l Admin Logins
ogs
incident Unassigned Incidents
incident Opened Incidents - Process Manager
Group
cmdb_health_result_service_map Service View - Compliance Result List

asmt_nps_result Historical NPS by Question

unlicensed_plugin Unsubscribed plugins
cert_audit_result Desired State Discrepancies
asmt_metric_result Survey - Rate your technician
cmdb_ci Configuration Item by Vendor
sys_guided_tour_analytics GuidedTour: Tour Views
ua_app_usage Users of ServiceNow Applications
problem Unassigned Problems
task_sla My Groups Active SLAs
ast_contract Active Contracts by Vendor
license_details Expired Subscriptions
asmt_metric_result Assignment Group Customer
Satisfaction 90 Day Average
asmt_assessment_instance_question Answered Questions by Assigned
User
cmdb_health_scorecard_group Group View - Compliance Trend
incident Closed Incidents - Grouped by
Priority
v_rrd_slow_transaction Transaction Execution Time Trend 1
Day
change_request Changes On Hold
cmdb_health_scorecard Compliant CI Trend
problem Problems not updated for 7 days
sla_breakdown_by_assignment SLA duration by assignment groups
sys_trend Weekly Problem Trend
incident Interactive filter example on open
incidents: list
cmdb_ci_computer Computers by Manufacturer
release_feature Features by Risk
release_feature Features by Priority
task My Work
cxs_relevant_doc Number of deflected incidents over
the last 3 months
pwd_reset_request Password Request Status
incident Incidents Closed per Week
cmdb_health_result_group_map Group View - Compliance Result List

incident Incidents Opened per Week

sc_item_produced_record [Catalog] Created by Record
Producers
ua_custom_table_inventory Total Custom Tables
sys_api_stats_requestor Requestor REST API Usage by Version
(Daily)
v_rrd_slow_transaction Transaction Count Trend 1 Day
sys_api_stats REST API Usage by Version (Daily)
kb_knowledge Articles in Review for More Than 30
Days - Grouped
sys_guided_tour_analytics GT Session Duration
kb_feedback Articles Marked Not Useful in the
Last 30 Days
sys_api_stats API Usage by Type (Monthly)
v_rrd_slow_script Script Count Trend 1 Day
v_rrd_slow_query Query Execution Time Trend 2 Hours

ast_license_msft Microsoft Licenses

cmdb_ci_computer Computers by CPU Speed
cmdb_health_result_service_map Service View - Stale CIs
incident Open Incidents Where Assignee Is
Not Active
incident Open Incidents by Category (My
Groups)
problem Problems by State (My Groups)
ast_contract Contract Pipeline Report
v_rrd_slow_transaction Transaction Execution Time Trend 2
Hours
incident PA.Source: Open incidents - MPivot -
Priority/State/Category
v_rrd_slow_query Query Count Trend 2 Hours
conflict Conflicted Changes Starting in the
Next 7 Days
incident Open Incidents by Escalation (My
Groups)
asmt_category_result Category Result Ratings by Category

ast_contract Asset Contracts List

sp_log Service Portal Page Popularity
cert_audit_result Compliance Discrepancies
ua_app_usage Usage of ServiceNow Applications
appsec_security_dashboard_event_l SNC Logins
ogs
cmdb_health_result CMDB Compliance Result List
problem Problems by Priority and State