Service quality and customer satisfaction of a UAE-based airline: An empirical investigation

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Fresh perspectives on customer experience

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Measuring Customer Satisfaction Using CRM Scorecard in Canteen FASILKOM UNSRI

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School satisfaction and social relations: Swedish schoolchildren’s improvement suggestions.

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Organizational satisfaction and work engagement of Filipino teachers in an Asian university

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Customer satisfaction among the members of the Summit Point Golf and Country Club

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Knowledge-enabled customer relationship management: integrating customer relationship

management and knowledge management concepts

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