Gaurav Dang

Sr.Product Manager (5+ years of experience)

Product Management Professional with over 5 years of experience, adept at propelling revenue growth and refining user experiences through
KPI-guided strategies and effective cross-functional leadership. Currently leading Cards, Expense Management, and Open Accountant at
Open Financial Technologies, India's 100th Unicorn.

+91- 8556065905 grvdng@gmail.com linkedin.com/in/gauravdang

Expertise Experience

Clevertap Jan 2023 - Present

Open Financial Technologies | Bangalore
Agile & Scrum
Senior Product Manager
Methodologies Successfully launched 'Open Accountant' (0 to 1) for chartered accountants, driving efficiency improvements for CA firms by
offering features like email integration, document storage, and task management.
"Open Accountant" introduction led to a significant 15% increase in new accounts, generating valuable user data and insights
Balsamiq for further new sign ups on Open Money.
Led the development and launch of "Expense Cards," an expense management product for startups, resulting in a 20% increase
Wireframes in user acquisition and a 15% improvement in user retention, driven by continuous A/B testing and performance analysis.
Achieved a 10% increase in Expense Management acquisition through pricing revamp.
Managed and mentored a team of 2 Product Managers, ensuring clear alignment with product goals and objectives.
User Flows
Implemented UPI integration within the Expense Management Product, resulting in a 20% increase in user adoption and a 15%
rise in transaction volume.
Jira Collaborating with ONDC to lead the launch of a B2B e-commerce platform catering to diverse businesses, with a strategic
emphasis on optimising product listing and sales procedures.
Data Driven Decision Making Providing strategic consultation to IDFC Bank in the development and launch of a Card Management Portal. Key features
include MCC level restrictions and category-wise spending insights, empowering administrators to efficiently issue cards to their
employees.
Notion
June 2022 - Dec 2022
Requirements Gathering
Open Financial Technologies | Bangalore
Market Research Product Manager
Improved Virtual Card acquisition by 15% through the introduction of a Rewards program via "Open Circle."
MetaBase The Rewards program contributed to a 20% increase in user sign-ups and a 10% increase in average transaction frequency,
resulting in a 15% overall boost in Virtual Card acquisition.
A/B Testing Transformed Expense Management (1 to n) by introducing enhanced features, including Budgets, Policies, and Multi-Level
Approval Flow, resulting in a 15% improvement in customer retention.
Implemented the reimbursement flow, resulting in a 15% decrease in reimbursement request processing time for the startups.
Certifications Launched card statements for credit and prepaid cards, leading to a 12% increase in users actively reviewing their card activity.

Fundamentals of Digital June 2021 - May 2022

Marketing - Google
Cambridge First Certificate in
English - Cambridge
University, London
Product Management -
Udemy
Scrum Foundation
Professional Certificate -
CertiProf
Open Financial Technologies | Bangalore
Associate Product Manager
Introduced a tracking mechanism for cards, which led to a 20% reduction in user-reported lost or misplaced cards.
Implemented recurring payments, resulting in a 30% increase in recurring transactions, contributing to higher user engagement.
Launched card communications and drip emailer campaigns, resulting in a 12% increase in card activations within the first 30
days of acquisition.
Improved the user journey by reducing the number of steps required for card activation, leading to a 15% increase in immediate
card activations.
Enhanced product discoverability, which contributed to a 10% increase in the number of users discovering and applying for
cards.
July 2018 - May 2021
TEKSystems l Bangalore
Product Engineer
Conceptualised and launched Park IT , an internal Parking App using Google Cloud Vision API in a Span of 28 days.
Led a team of Engineers, Interns and Designers to ideate, wireframe and build the prototype using Raspberry Pi and camera
modules.
Assisted Fortune 500 companies such as Expedia, G.E Healthcare, Albertsons, etc. to build user stories & wireframes for their
products.

Education Jan 2018 - May 2018

TEKSystems l Bangalore
B.Tech Computer Science Product Engineering Intern
Chitkara University Successfully launched "Skill Portal" (an internal employee skill rating platform) to a user base of 2,500 individuals across
multiple countries within the organization.
2014-2018 The timely rollout of "Skill Portal" led to an improvement in employee performance, reducing skill gaps by 25% and
contributing to more effective talent management and professional growth.