7/24/2020

Sukhwinder: 5:08PM

Activation Code and TAX return issue

HMRC: 5:08PM

Thank you for your patience, the next

available adviser will be with you
shortly. You are 2 in the queue.
HMRC: 5:10PM

Thank you for your patience, the next

available adviser will be with you
shortly. You are 2 in the queue.
HMRC: 5:11PM

Thank you for your patience, the next

available adviser will be with you
shortly. You are 2 in the queue.
HMRC: 5:13PM

Thank you for your patience, the next

available adviser will be with you
shortly. You are 2 in the queue.
HMRC: 5:14PM

Thank you for your patience, the next

available adviser will be with you
shortly. You are 1 in the queue.
HMRC: 5:16PM

Thank you for your patience, the next

available adviser will be with you
shortly. You are 1 in the queue.
Jamie: 5:16PM

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7/24/2020

Welcome to HMRC Webchat. You're

speaking with Jamie.
Jamie: 5:16PM

Which service are you trying to Access,

a Personal Tax Account, Self-
Assessment, PAYE for Employers, CIS,
Corporation Tax, or VAT?
Sukhwinder: 5:17PM

Corporation Tax
Sukhwinder: 5:18PM

Jamie, we have received a notice with

a penalty
Sukhwinder: 5:18PM

however, we have filed the return

Sukhwinder: 5:19PM

& reference number 5VPX LEVL 4GF8

6I6
Jamie: 5:19PM

To help me to deal with your query, I

just need you to answer a few security
questions. I need you to confirm:
Name of the company
Company UTR
Company address and postcode
Your position within the company
Do you have authority to access the
company’s online account?
Are you the named administrator on
the online account

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7/24/2020

Sukhwinder: 5:19PM

Legends of Ledgers Ltd

Sukhwinder: 5:20PM

UTR: 83374 17833

Sukhwinder: 5:20PM

Address: KEMP HOUSE 160 CITY

ROADLONDONECIV 2NX
Sukhwinder: 5:21PM

Position: Director
Sukhwinder: 5:21PM

Yes
Sukhwinder: 5:21PM

Yes
Sukhwinder: 5:22PM

Any other details?

Jamie: 5:22PM

You have only requested a code today

Sukhwinder: 5:23PM

Yes, again we have requested today as

we have never received earlier.
Sukhwinder: 5:24PM

We have requested code many times

earlier however no success
Jamie: 5:24PM

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7/24/2020

You will have to wait until the 7 days

have passed and you you then have
not received a code then contact us
Sukhwinder: 5:25PM

How to get penalty wavie off

Jamie: 5:25PM

You will need to call the Corporation tax

Help line on 0300 200 3410, they
should be able to help you.
https://www.gov.uk/government/organis
ations/hm-revenue-
customs/contact/corporation-tax-
enquiries
Sukhwinder: 5:25PM

As we have filed the tax return

Sukhwinder: 5:26PM

What if we don't receive code again ?

Jamie: 5:26PM

Then we can assist but you have to

wait the 7 days first
Sukhwinder: 5:27PM

ok and what about the code that we

have requested earlier to this?
Jamie: 5:28PM

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7/24/2020

Well you changed the address the

same day you requested the last code
which meant you were never getting it.
This one will go to the address you
gave me above
Sukhwinder: 5:29PM

We have been using this address only

since incorporation
Jamie: 5:29PM

There was a address change on the

same
Sukhwinder: 5:29PM

Can we request to send code at a

different addresse?
Jamie: 5:30PM

day as the last request

Sukhwinder: 5:30PM

Can we request to send code at a

different address?
Sukhwinder: 5:31PM

As we have little access to the office

due to COVID-19
Jamie: 5:31PM

New code is going to address given to

myself before
Sukhwinder: 5:31PM

at 160 kemp , right?

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7/24/2020

Jamie: 5:32PM

correct
Jamie: 5:33PM

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