Aerospace & Defense -

Airline Management
Solution Map

Edition 2004
 Aerospace & Defense - Airline Management

Business Intelligence & Decision

Enterprise Management Strategic Enterprise Management Planning
Support

Marketing Marketing Planning Customer Segmentation Campaign Management Frequent Flyer Program

Incentive & Commission

Sales & Service Sales Customer Service Analytics
Management

Flight Operations &

Flight Operations Ground Services
Ground Services

Management Financial Supply Chain

Financials Management Financial Accounting Revenue Accounting Route Profitability
Accounting Management

Human Capital Employee Life-Cycle Employee Transaction

HCM Service Delivery Workforce Deployment
Management Management Management

Business Support Procurement Fixed Asset Management Real Estate Management Travel Management

© SAP AG 2004, Title of Presentation, Speaker Name / 2

 Aerospace & Defense - Airline Management
Enterprise Management

Strategic Enterprise Management Planning Business Intelligence & Decision Support

Stakeholder Relationship Management (S22) Fleet Development Business Modeling & Data Warehouse Management
Strategy Management (S22) Pricing (B12)
Performance Measurement (S22) Network Planning Data Extraction, Transformation & Loading (B12)
Strategic Planning & Simulation (S22) Flight Scheduling Data Mining (B12)
Business Consolidation (S22) Airport Infrastructure & Capacity Planning Metadata Management (B12)
M&A Pre-Deal Management (S68) Procurement Planning & Management (S53) Query Design & Implementation (B12)
M&A Post-Deal Integration Planning and Execution Staff Planning (S23) Planning & Simulation (B12)
(S68) Information Broadcasting & Alerting (B12)
M&A Organization Restructuring (S68) Business Intelligence Analysis (B12)
Collaboration & Information Sharing (B12)
Closed-Loop Business Intelligence (B12)
Performance Monitoring (S22, B12)

SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com

© SAP AG 2004, Title of Presentation, Speaker Name / 3

 Aerospace & Defense - Airline Management
Marketing
Marketing Planning Customer Segmentation
Market Research (S14) Target Group Optimization (S14)
Marketing Plan Development (S14) Data Visualization (S14)
Marketing Calendar (S14) Multi-Data Source Access (S14)
Targets/Goals Planning (S14) (Random) Sampling (S14)
Budget Planning (S14) (Random) Splitting (S14)
Budget Control (S14) Preview Lists (S14)
Market Opportunity Discovery (S14) Pre-Filtered/Personalized Attribute
Marketing Plan Optimization (S14) Lists (S14)
Customer Behavior Modeling (S14) Embedded Predictive Modeling (S14)
Product and Brand Planning (S14) Dynamic Filtering (S14)
Collaborative Planning (S14) Cascading Counts (S14)
Key Figure Planning (S14) Quick Counts (S14)
Success/Failure Analysis (S14) Segment Deduplication (S14)
Marketing Brief (S14) Suppression Filters (S14)
Time-Dependent Selection (S14)
Resource Planning (S14)
Clustering (S14)
Cost and Volume Planning (S14)
Multiple-Level Selection (S14)
Interface to Third-Party Selection
Tools (S14)
Data Mining (S14)
Decision Trees (S14)
Customer Profitability Analysis (S14)
Individual Customer Base (S14)
ABC Analysis (S14)
Individual/Group/Organization-Based
Segmentation (S14)
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Campaign Management Frequent Flyer Program
Campaign Planning (S14) Administration
Graphical Campaign Modeling (S14) Services
Campaign Optimization (S14) Partner Management
Campaign Simulation (S14) Execution
Customer Segmentation (S14) Customer Loyalty Marketing (S14)
Marketing Calendar (S14)
Product Allocations (S14)
Campaign-Specific Pricing (S14, S59)
Marketing Brief (S14)
Volume Planning (S14)
Multichannel Campaign Execution
(S14)
Multiwave Campaign Execution (S14)
Event-Triggered Campaign Execution
(S14)
Real-Time Response Tracking (S14)
Cost/Financial Reporting (S14)
Personalized (E)Mails) (S14)
Call Lists (S14)
Campaign ROI (S14)
Campaign Outsourcing (S14)
Support of B2B, B2C, B2B2C
Scenarios (S14)
Interactive Scripting (S14)
Target Group Analysis (S14)
Campaign Response Analysis (S14)
Marketing Development Funds (S14)
Success/Failure Analysis (S14)
 Aerospace & Defense - Airline Management
Sales & Service
Incentive & Commission
Sales Customer Service Analytics
Management

Reservation & Ticketing Online Information & Self-Service Customer Analytics (B12, S14) Design Incentive Compensation Plans
Online Booking (B20) Product Analytics (B12, S14) (S9)
Product Sales (S14) Live Customer Assistance (S14) Partner & Channel Analytics (B12, Calculate Variable Compensation -
Knowledge Management (S14) S14) Direct Sales Commissions & Incentive
Account & Contact Management (S14) Compensation (S9)
Task & Activity Management (S14, Complaints Management (S14, S59, Marketing Analytics (B12, S14)
B12) Effectiveness Analysis (S9)
B12) Sales Analytics (B12, S14)
Organizational Management (S9)
Contract Management (S14) Service Analytics (B12, S14)
Partner Compensation (S14, S9) Interaction Channel Analytics (B12,
S14)

SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com

© SAP AG 2004, Title of Presentation, Speaker Name / 5

 Aerospace & Defense - Airline Management
Flight Operations & Ground Services

Flight Operations Ground Services

Operations Control Terminal Management

Check-in Ground Fleet Maintenance (S62, S64, S47)
Crew Rostering Security
Yield/Revenue Management Catering (S64, S47)
Traffic Control Resource Management
Maintenance Control Baggage Handling
Freight Handling
Fuel Management

SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com

© SAP AG 2004, Title of Presentation, Speaker Name / 6

 Aerospace & Defense - Airline Management
Financials Management
Financial Supply Chain
Financial Accounting Management Accounting Revenue Accounting Route Profitability
Management

General Ledger (S60)
Accounts Receivable (S60)
Accounts Payable (S60)
Fixed Assets Accounting
(S60)
Bank Accounting (S60)
Cash Journal Accounting
(S60)
Inventory Accounting (S60)
Tax Accounting (S60)
Accrual Accounting (S60)
Fast Close (S60)
Financial Statements (S60)
Parallel Valuation (S60)
Profit Center Accounting
(S60)
Cost Center & Internal Order
Accounting (S60)
Project Accounting (S60)
Investment Management
(S60)
Transfer Pricing (S60)
Passenger Revenue (PM)
Sales on Board
Block Seat Handling (PM)
Commission (PM)
Pro-rating (PM)
Cost & Revenue Credit Management (S22, S8)
Management (S60) Electronic Presentment &
Special Agreements Handling Payment (S22, S8, B10, B23,
(S60) S60)
Planning & Budgeting (S60, Collections Management
(S22, S8)
S22, B12)
Air Operation Data Collection Dispute Management (S22,
S8)
Calculation (S60, B12)
Auditing (S60) In-house Cash (S22, S8)
Reporting, Ad-hoc Analysis & Cash & Liquidity Management
(S22, S8)
Simulation (S60, B12)
Treasury & Risk Management
Statistical Evaluation (B12)
(S22, S8)

SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com

© SAP AG 2004, Title of Presentation, Speaker Name / 7

 Aerospace & Defense - Airline Management
Human Capital Management

Employee Life-Cycle Management Employee Transaction Management HCM Service Delivery Workforce Deployment

Recruiting & Talent Management (S5)
Enterprise Learning (S24, S66)
Performance Management (S61)
Compensation Management (S61)
Workforce Deployment (S14, S61,
S23, S70, S59, S21)
HR Administration (S61) Manager Self-Services (S61, S60) Project Resource Planning (S14, S61)
Organizational Management (S61) Employee Self Services (S60, S61, Resource & Program Management
Expatriate Management (S61) S53) (S23, S70)
Benefits Management (S61) Interaction Center (S61, S14) Call Center Staffing (S59, S21)
Time & Attendance (S61) Alternate Delivery Channels (S61, Retail Scheduling (S59, S21)
B26)
Global Payroll (S61, S52)

SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com

© SAP AG 2004, Title of Presentation, Speaker Name / 8

 Aerospace & Defense - Airline Management
Business Support

Procurement Fixed Asset Management Real Estate Management Travel Management

Vendor Management (S64, S47) Capital Investment Budgets (S60) Property Acquisition and Disposal Travel Request & Pre-trip approval
Catalog Management (S47, S64) Capital Investment Planning & (S62, S60, S201) (S60, S61, S22)
Contract Management (S47, S64) Analysis (S60) Property Portfolio (S201, S60, S62, Travel Planning - Online Booking
Capital Investment Measure B9, P14, P36) (S60, S61, S22)
Scheduling Agreements (S1, S64)
Controlling (S60) Commercial Management (S201, S60, Travel Expense Management (S60,
Procurement Planning (S51)
Fixed Asset Accounting (S60) S64) S61, P78, S22)
Purchase Order Processing (S64,
Fixed Asset Inventory Management Technical Management (S201, S62, Mobile Self Service - Anytime &
S53)
(S60) S64, S63, S14, V42, P75, P14) Anywhere (S60, S61, P6, S22)
Goods Receipt & Inventory
Employee Self Service for Fixed Controlling & Reporting (S201, S60, Global Travel Policy Compliance (S60,
Management (S64)
Assets (S61) B12) S61, S22)
Invoice Verification (S64, S47)
Simulation Functions (S60) Analytics (S60, S61, S22)
Procurement Collaboration (S51, S47)
External Services (S47, S64)

SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com

© SAP AG 2004, Title of Presentation, Speaker Name / 9

 Solution Map Product Table
Key Description
B9 Data Transfer and Migration Tools
B10 J2EE
B12 SAP NetWeaver: SAP Business Intelligence
B20 SAP NetWeaver: SAP Enterprise Portal
B23 SAP Java Connector
B26 SAP NetWeaver: SAP Mobile Infrastructure
S1 Advanced Planning & Scheduling (applies to mySAP SCM)
S5 mySAP ERP: e-Recruting
S8 SAP Financial Supply Chain Management (applies to mySAP ERP)
S9 SAP Incentive & Commission Management (applies to mySAP ERP/mySAP CRM)
S14 mySAP Customer Relationship Management
S21 mySAP Customer Relationship Management: SAP Workforce Optimization
S22 mySAP Financials
S23 mySAP Human Resources
S24 mySAP ERP: SAP Learning Solution
S47 mySAP Supplier Relationship Management
S51 mySAP Supply Chain Management
S52 mySAP ERP: SAP Payroll Processing
S53 Purchase Order Processing (applies to mySAP SCM/mySAP SRM)
S59 SAP R/3 Enterprise / mySAP ERP / mySAP Customer Relationship Management
S60 SAP R/3 Enterprise / mySAP ERP / mySAP Financials
S61 SAP R/3 Enterprise / mySAP ERP / mySAP Human Resources

© SAP AG 2004, Title of Presentation, Speaker Name / 10

 Solution Map Product Table
Key Description
S62 SAP R/3 Enterprise / mySAP ERP / mySAP Product Lifecycle Management
S63 SAP R/3 Enterprise / mySAP ERP / mySAP Supplier Relationship Management
S64 SAP R/3 Enterprise / mySAP ERP / mySAP Supply Chain Management
S66 myERP: SAP Tutor
S68 SAP xApp Mergers and Acquisitions
S70 SAP xApp Resource & Program Management
S201 SAP Real Estate Management
V42 SAP Consulting Solution of SAP Subsidiary Germany (LGD)

© SAP AG 2004, Title of Presentation, Speaker Name / 11

 Solution Map Partner Interface Table
Key Description
P6 Advanced Data Collection, Mobile Computing
P14 Computer Aided Design
P36 Geographical Information Systems
P75 Time and Attendance
P78 Travel Management Credit Card Clearing
PM Miscellaneous Partners

© SAP AG 2004, Title of Presentation, Speaker Name / 12

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