NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Performance Management System
Internal Assignment Applicable for June 2020 Examination

Assignment Marks: 30

Instructions:

 All Questions carry equal marks.

 All Questions are compulsory
 All answers to be explained in not more than 1000 words for question 1 and 2 and for
question 3 in not more than 500 words for each subsection. Use relevant examples,
illustrations as far as possible.
 All answers to be written individually. Discussion and group work is not advisable.
 Students are free to refer to any books/reference material/website/internet for attempting
their assignments, but are not allowed to copy the matter as it is from the source of
reference.

 Students should write the assignment in their own words. Copying of assignments from
other students is not allowed.

 Students should follow the following parameter for answering the assignment questions.

For Theoretical Answer For Numerical Answer

Assessment Parameter Weightage Assessment Parameter Weightage
Introduction 20% Understanding and usage 20%
Concepts and Application 60% of the formula
related to the question Procedure / Steps 50%
Conclusion 20% Correct Answer & 30%
Interpretation

1. Rakesh Kumar is working at Jayesh Industries as Manager in the Operations Department.

Akshay Shroff works in Rakesh’s team as ‘’Executive – Operations’’. Akshay joined the
company since 2 years. Though he works hard, he is not effective in meeting project
timelines and often has errors in his work.
 NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Performance Management System
Internal Assignment Applicable for June 2020 Examination

It is appraisal time and Rakesh has to give performance feedback to Akshay. He does
not want to demotivate Akshay yet he needs to give him the negative feedback. How
should Rakesh handle the process of negative feedback. (10 Marks)

2. Aarti Desai has joined as an HR Manager at Highmart which is a food chain across cities
in India. Aarti has interacted with young employees across the company and all of them
have expressed the need for the company to launch a Mentoring Program. The company
has high attrition and new recruits could benefit from such a program. How should Aarti
go about the process of introducing the Mentoring Program. Do also give an interesting
brand name to the Mentoring program. (10 Marks)

3. Sidharth is the HR Manager at NewZone which is a furniture company. The company

has 2000 employees and is growing rapidly. Sidharth would like to introduce the 360-
degree feedback process.

a. Design a 360 degree form (5 Marks)

b. What are the pitfalls in 360-degree feedback that Sidharth should take care to avoid?
(5 Marks)

**********