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MODULE 1 - 3 Problem Solving PDF
MODULE 1 - 3 Problem Solving PDF
2+6+4=?
2 + 6 + 4 = 12
Four Algorithmic Methods
Source: Pierce Howard. Problem-Solving: The Owner's Manual (Owner's Manual for the Brain). HarperCollins Publishers.
Root Cause Analysis
Cause
Effect
Cause
Cause
Cause
Cause
Cause
Bad car key chip
Engine flooded
Matrix Decision Analysis
Review
Tasks Review Introduce to
Tour Personnel & Primary
Business Team
Facility Safety Responsibility
Values Members
Resources Policies
Team
Human Members
Resources
Resources
Division
Manager
Supervisor
Associates
Source: Michael Brassard and Diane Ritter. The Memory Jogger 2. 2011. GOAL/QPC.
Decision Tree
Outcome 1
Outcome 2
Outcome 3
Outcome 4
Outcome 5
Outcome 6
Decision Uncertainty
Precedence Chart
Source: Michael Brassard and Diane Ritter. The Memory Jogger 2. 2011. GOAL/QPC.
Creative Problem Solving
Roger von Oech. A Whack On the Side of the Head. 1983. Grand Central
Publishing.
A. Correct!
It's the only one with part of the shape internal to the rest of
the shape
B. Correct!
It's the only one with straight and curved sides
C. Correct!
It's the only one with all straight sides
D. Correct!
It's the only one with no point of discontinuity
E. Correct!
It's the only one that depicts a non-Euclidian triangle projected
into Euclidean space