Business Communication for Career

Readiness
The Art of Negotiation
Module 4

with Sue Robins, M.S.

“If you don’t know where you’re going, you’ll
end up somewhere else.”
-Yogi Berra
Framework Agreement
 Framework Agreement
• Develop Goal(s)
Framework Agreement
 Framework Agreement
• Develop Goal(s)
• Smart Goal
 Framework Agreement
• Develop Goal(s)
• Smart Goal
– Specific
 Framework Agreement
• Develop Goal(s)
• Smart Goal
– Specific
– Measurable
 Framework Agreement
• Develop Goal(s)
• Smart Goal
– Specific
– Measurable
– Achievable
 Framework Agreement
• Develop Goal(s)
• Smart Goal
– Specific
– Measurable
– Achievable
– Realistic
 Framework Agreement
• Develop Goal(s)
• Smart Goal
– Specific
– Measurable
– Achievable
– Realistic
– Time bound
Example Service Contract
Framework Agreement
 Example Service Contract
Framework Agreement
• Price
 Example Service Contract
Framework Agreement
• Price
• Payment terms
 Example Service Contract
Framework Agreement
• Price
• Payment terms
• Delivery terms
 Example Service Contract
Framework Agreement
• Price
• Payment terms
• Delivery terms
• Duration of contract
 Example Service Contract
Framework Agreement
• Price
• Payment terms
• Delivery terms
• Duration of contract
• Details of what’s included with service