Professional Documents
Culture Documents
Source: WBA
Author(s): Roaming Work Group
Issue date: 2019 / 2020 Version
Version: 1.0
Document status: Final
ABOUT THE WIRELESS BROADBAND ALLIANCE
Founded in 2003, the vision of the Wireless Broadband Alliance (WBA) is to drive seamless,
interoperable service experiences via Wi-Fi within the global wireless ecosystem. WBA’s
mission is to enable collaboration between service providers, technology companies and
organizations to achieve that vision. WBA undertakes programs and activities to address
business and technical issues, as well as opportunities, for member companies.
WBA work areas include advocacy, industry guidelines, trials and certification. Its key
programs include NextGen Wi-Fi, 5G, IoT, Testing & Interoperability and Roaming, with
member-led Work Groups dedicated to resolving standards and technical issues to promote
end-to-end services and accelerate business opportunities. WBA’s membership is comprised
of major operators and leading technology companies, including Broadcom, BSNL, Deutsche
Telekom AG, Facebook, Google, HPE Aruba, Huawei, Microsoft, Ruckus, Shaw, SK Telecom
and T-Mobile US.
The WBA Board includes AT&T, Boingo Wireless, BT, Cisco Systems, Comcast, Deutsche
Telekom AG, GlobalReach Technology, Intel and KT Corporation. For a complete list of
current WBA members, click here.
This Document and all the information contained in this Document is provided on an ‘as is’
basis without warranty of any kind, either expressed or implied, including, but not limited to,
the implied warranties of merchantability, fitness for particular purpose, or non-infringement.
In addition, the WBA (and all other organisations who may have contributed to this
document) makes no representations or warranties about the accuracy, completeness, or
suitability for any purpose of the information. The information may contain technical
inaccuracies or typographical errors. All liabilities of the WBA (and all other organisations
who may have contributed to this document) howsoever arising for any such inaccuracies,
errors, incompleteness, suitability, merchantability, fitness and non-infringement are
expressly excluded to the fullest extent permitted by law. None of the contributors make any
representation or offer to license any of their intellectual property rights to the other, or to any
third party. Nothing in this information or communication shall be relied on by any recipient.
The WBA also disclaims any responsibility for identifying the existence of or for evaluating
the applicability of any claimed copyrights, patents, patent applications, or other intellectual
property rights, and will take no position on the validity or scope of any such rights. The WBA
takes no position regarding the validity or scope of any intellectual property or other rights
that might be claimed to pertain to the implementation or use of the technology described in
this document or the extent to which any license under such rights might or might not be
available; nor does it represent that it has made any effort to identify any such rights.
Neither the WBA nor any of the other organisations who may have contributed to this
document will be liable for loss or damage arising out of or in connection with the use of this
information. This is a comprehensive limitation of liability that applies to all damages of any
kind, including (without limitation) compensatory, direct, indirect or consequential damages,
loss of data, income or profit, loss of or damage to property and claims of third-parties.
The WBA members hold a unified vision of what they believe will be the mainstream reality of
the industry – Interoperable, Seamless and Automatic:
Firstly, access to Wi-Fi networks, wherever we are, needs to be granted automatically and in
a frictionless and secure way. These are the critical criteria for enhancing the usage of Wi-Fi
and guaranteeing a simple user experience. This will, as a baseline, come through the
adoption of HS2.0 technology in Wi-Fi networks.
And secondly, the Roaming procedures need to be clear and financially simple so that
operators and service providers can benefit from the generated revenue streams and their
own business models.
The standardization of Roaming practices is, therefore, critical for the development of the
industry, as it enables the creation of different business models and agreements between
service providers.
While traveling, people are relying more than ever on their smartphones and tablets to stay in
touch with colleagues, friends and families from abroad. While mobile roaming services have
become accessible, it’s estimated that a high percentage of international travellers don’t use
traditional mobile services, instead relying on Wi-Fi networks to stay connected.
For Services Providers (SPs), there’s an opportunity to harness people’s familiarity and
acceptance of Wi-Fi to create new services and products, encouraging additional roaming
usage and revenues.
A managed Wi-Fi Roaming service can greatly improve the overall user experience with
regards to:
Simplifying and automating the connection to a Wi-Fi hotspot
Seamless roaming between Wi-Fi hotspots and networks
Better technical performance of a Wi-Fi hotspot
Secure authentication and connection to a Wi-Fi hotspot to avoid criminal acts
Enhanced privacy for the end user
In the NGH ecosystem there are three primary stakeholders involved, and due to the
communal nature of the Wi-Fi industry, a single company may play more than one role.
Subscribers / end-users
Naturally, the subscribers correspond to the end-users that have a Wi-Fi or cellular
agreement with their operator to use its network. Now, in the case of a roaming experience,
the subscriber’s operator has a commercial agreement with another network provider –
operator, city, venue, etc. – so that this subscriber can also use the other provider’s network.
Home Service Provider (HSP)
The HSP, as somehow understood in the paragraph ahead, is the original service provider
that is offering a telecommunications service to the subscriber. This service can have multiple
forms; it can be a cellular package with Wi-Fi as a complement for national coverage only,
can be a Wi-Fi offering only, etc. We just need to understand that the HSP has a commercial
agreement with the VNP, so that the HSP subscriber is able to use the network of the VNP
without directly paying for it.
Visited Wi-Fi Network Provider (VNP)
The Visited Wi-Fi Network Provider corresponds typically to a network of an operator – but
can also be a venue like a hospital or an airport -, where the international visitor will be
“landing” and roaming into. This means that this will be the network receiving the foreign
visitor.
Roaming HUBs
Modelled like GSM roaming, the Wi-Fi hub provides a central connectivity point between the
visited Wi-Fi networks and the home subscriber networks. Within the hub, there are two
general functions:
• Interconnectivity – maintaining information associated with each Wi-Fi access point
in each Wi-Fi network, and managing the authentication/authorization process of an
end-customer to that visited network back to their home network data base.
• Settlement and Clearing – accounting of usage between networks and reconciling
that usage across the visited Wi-Fi networks to ensure that providers can get paid and
users can get billed. To facilitate and standardize this process, which is distinct from
cellular roaming, the WBA pioneered the Wi-Fi Roaming Intermediary Exchange
(WRIX) specification.
The adoption of NGH worldwide can be essentially divided in terms of HS2.0 and Wi-Fi
Roaming business standpoints.
While there’s a strong vision for a seamless and automatic roaming experience, the fact is
that it is essentially expressed across the United States where we see an advanced
penetration of NGH, compared with Europe or Asia.
We’ll explore the reasons for investing and the business or technical challenges that service
providers have been facing around the globe when it comes to adopting NGH later on in this
document, but at this stage it’s worth mentioning that the adoption of NGH, as it typically
happens in any sort of innovative user experience in the communications industry, relies on a
global adoption from the whole industry – devices, infrastructure providers, operators,
venues.
Here’s some data on how the NGH penetration has been evolving over the years:
Devices compatible with HS2.0:
As we can see, by 2018, 20% of MWC attendees were already using the NGH network and
HS2.0 compliant devices and were getting connected automatically to the network in the Fira
venue.
This phenomenon has been led by the device availability that has always been critical for the
adoption of NGH, but it’s still worth mentioning the huge ramp up when compared with 2017.
Hotspot 2.0 is a Wi-Fi specification developed by the Wi-Fi Alliance, commonly known as
HS2.0 in the industry.
Subsequently Wi-Fi CERTIFIED Passpoint® certification was launched in 2012, that by
leveraging HS2.0, delivers an industry-wide solution to streamline network access in hotspots
and eliminate the need for users to find and authenticate a network each time they connect.
In Wi-Fi networks that do not support HS2.0, users must search for and choose a network,
request the connection to the access point (AP) each time, and in many cases, must re-enter
their authentication credentials.
HS2.0 automates that entire process, enabling a seamless connection between hotspot
networks and mobile devices, all while delivering the highest WPA2™ security. In fact, HS2.0
is enabling a more cellular-like experience when connecting to Wi-Fi networks.
The HS2.0 concept was developed through partnerships between mobile device
manufacturers, network equipment vendors, and operators. Thus, it reflects the depth and
breadth of that collaboration as a great solution for end users, network operators, and device
vendors.
Opportunity for operators
In addition to providing a reliable, secure, in-pocket connection experience in Wi-Fi hotspots,
NGH/HS2.0 is delivering value to service providers in the following ways:
• Supports data offload with instant network detection, selection, and authentication
• Enables new value streams through inter-carrier Wi-Fi roaming, reaching new devices
and new venues for the existing subscriber base
• Increases customer satisfaction and reduces churn
• Offers best-in-class security for SIM and non-SIM devices alike
Wi-Fi is a strategic imperative in today’s mobile world and is becoming increasingly crucial for
mobile and fixed operators, as well as the retail and hospitality industry, as they invest in Wi-
Fi to meet business challenges. In October 2014, new features were released that build on
HS2.0 foundation of security and seamless connection to make the technology even more
valuable for service providers, while opening up new opportunities for other sectors.
Finally, it is worth mentioning that the HS2.0 specification has been evolving over the years
through the form of Releases. The latest features just mentioned have been published with
the new Release 3, but here’s a snapshot on what has been the core features of each one of
the releases:
• WRIX specification
• RADIUS-Diameter interworking
The WRIX is comprised of the four specifications listed below. The recommendation is for
operators to utilize all four of the specifications. However, it is acceptable for operators to
utilize the specifications only as guidelines when creating and maintaining Wi-Fi Roaming
partnerships.
Specifications:
• WRIX-N: Network and AAA Focus
• WRIX-I: RADIUS Interconnection Specifications
• WRIX-D: Data Clearing Specifications
• WRIX-F: Financial Settlement Specifications
• WRIX-L: Locations Feed Formation and File Exchange Specifications
User Authentication
The WRIX-n Network should support existing access control and authentication methods:
Existing Trusted Wi-Fi
Wi-Fi access is based on Wi-Fi SSID identification with EAP-SIM/EAP-AKA/EAP-AKA’
authentication.
This method expects the device or its software agent to configure a Wi-Fi profile in the device
to utilize 802.1X/EAP when it comes in range of a specific SSID to exchange EAP based
authentication.
The device and the Wi-Fi access point needs to support 802.11i security protocol.
Trusted Wi-Fi and HS2.0:
Devices or client agents should have advance access to a policy file populated with
credentials manually created or downloaded in the device to utilize ANQP and 802.1X/EAP
authentication protocols when the device comes in range of HS2.0 access point.
The above capabilities, plus HS2.0 compliant access using ANQP with EAP-SIM/EAP-AKA
authentication, as well as SSID based connection with HTTPS/OMA/SOAP protocol to
facilitate mobile policy provisioning and remediation.
Devices may redirect the user to sign up for a policy and credential for use in subsequent
authentications.
The device and the Wi-Fi access point need to continue to support 802.11i security protocol.
Authentication & Access Control
Well-operated networked systems require solid authentication mechanisms. Devices must
ensure that the network to which they are trying to connect is the one it claims to be. The
network must in turn make sure that the mobile device is authenticated before it uses any
network resources. This is called “Mutual Authentication”.
Access Control is the way to control the accessibility of network resources. Access Control is
required in order to execute the mutual authentication results and ensure that only
authenticated devices are able to access the network resources. Taking advantage of the
existing extensible authentication and access control framework defined in IETF and IEEE
and the WPA2-Enterprise certification program, NGH provides strong mutual authentication
and access control capabilities.
Credentials and related EAP methods that are supported by NGH are described in Table 1.
NGH APs should be able to support all EAP methods and credential types listed in Table 1.
Devices with SIM/USIM should support all EAP methods listed in Table 1 and their
2.2.2 WRIX-I
The WRIX-I specifies the interconnectivity, authentication and accounting processes between
Wi-Fi Roaming Partners. Interconnectivity is established and maintained through either
International Private Leased Circuits (IPLCs) or IPSec VPNs. When selecting an
interconnectivity method, the performance and security considerations must be weighed
versus cost. WRIX-I explicitly specifies the use of RADIUS authentication, authorization and
accounting (AAA) as the transport of requests between the VNP and the HSP. This enables
the support of a vast range of authentication methods including WISPr, EAP-SIM, EAP-AKA,
EAP-TLS, and EAP-TTLS. However, the VNP and the HSP must agree bilaterally to which
method will be used.
2.2.3 WRIX-D
The WRIX-D is the data clearing specification of the Wireless Broadband Alliance.
Within this specification are clearly defined roles and responsibilities between Wi-Fi Roaming
Partners and the timeline of activities. WRIX-D utilizes the records generated from the WRIX-
I platform to perform service validation that protects both Wi-Fi Roaming Partners and
prevent any potential disputes during financial settlement.
The process begins by the VNP processing UDRs (usage details records) generated from the
WRIX-I RADIUS AAA system to validate, perform exception processing (if necessary) and
rate the records. After processing the rates, UDRs are transmitted to the HSP. The HSP
receives and processes the rated UDRs. Upon successful UDR processing the HSP
transmits a summary financial data (INPUT SFD) to the VNP as an acknowledgement to
record acceptance. The VNP uses the SFD to generate an invoice for the HSP. A HUB
provider may perform duties on behalf of either the VNP or the HSP.
By proceeding after the WRIX-D processing, where records are either validated and rated or
follow an exception processing method, the WRIX-F ensures that a smooth billing, payment
and receivables process occurs every time. The WRIX-F specification includes detailed
reports and a set timeline, which is displayed in this section.
WRIX-F begins by the VPN sending a Summary Financial Document (SFD) to the HSP. The
SFD summarizes the traffic usage that occurred on the VPN’s Wi-Fi Network by end-users of
the HSP. The SFD is used by the HSP to assist with creating a Net Settlement position
between the two Wi-Fi Roaming Partners. Alternatively, a HUB can be used to either deliver
all of the SFDs to each of the HSPs on behalf of the VNP or to receive all of the SFDs from
the VNPs on behalf of the HSP.
Once the SFDs are processed the Net Payment Reports (NPRs) are created and shared by
both parties. The NPR summarizes the payables and receivables between the Wi-Fi
Roaming Partners. Key data elements include settlement type, Net Payment, Net Payee,
Net Receiver and currency. A HUB provider can act on behalf of an HSP, VNP or both.
Upon acceptance of the NPR between the Wi-Fi Roaming Partners, the Wi-Fi Operator that
is in the Net Payee position will invoice the Net Payer (debtor) based upon the NPR values.
In case mismatches are identified in the invoice the Net Payer can raise a dispute. In case of
mismatch the disputes rules and limit levels of how to handle the payment are specified in the
bilateral agreement. Note: The settlement cannot be carried out in case the invoice not is
received. A HUB may act of behalf or either or both parties.
Once an invoice is created the debtor pays the Net Amount according to the method as
agreed upon in the bilateral agreement. Each party will bear its own bank fees for the
payment.
WRIX-L is the Locations Feed Formation and File Exchange Specifications of the Wireless
Broadband Alliance for the sharing of Wi-Fi Hotspot Location information.
The use of accurate and up-to-date information is crucial to ensure a high-quality experience
for end-users and maximum the revenue opportunity associated with network usage. Poor
quality or outdated location information will result in unsatisfied, frustrated end-customers of
the HSP and missed revenue opportunity of the VNP.
The WRIX-L specifies mandatory and operational data. Mandatory data includes critical data
elements such as provider information, location information and SSID. This information is
provided by the VNP so that the HSP is able to configure the end-user clients to display
Hotspot location information and to configure the device to connect to the VNP Hotspot once
the end-user is within range.
Often a HUB provider will receive WRIX-L data from all VNPs of an HSP and aggregate the
data in to one file. This offloads burden from the HSP from receiving data from many
sources and provides a single location for all Hotspot information.
To provide Wi-Fi roaming services, the VNP and HSP must have interoperability mechanisms
in place. Figure 2 illustrates the most common Wi-Fi-to-Wi-Fi roaming architecture based on
the WRIX architecture as defined in WBA documentation.
The visited network provides the connectivity to the client devices but redirects the initial
authentication of the roaming client devices to the home network AAA servers, typically via
RADIUS proxy or from the Access Controller. Connection between the networks must be
secured using private circuits, MPLS or Virtual Private Network tunnels.
In a Wi-Fi roaming environment, there are likely to be a large number of relatively small
Visited Wi-Fi Network Providers. A hotel chain, an airport, a convention centre, and perhaps
other venues, may all be a part of a subscriber’s Wi-Fi roaming experience. Thus, for the
home network service provider to deliver a compelling experience, the broader and denser
the visited Wi-Fi network, the more value for the end user.
• Manage connectivity, accounting and access with and between a wide variety of Wi-Fi
access networks
• Reconcile accounting and usage records between wide variety of networks and
providers
To enhance the attractiveness of roaming service, a hub may propose and offer additional
services to the HSP (and their end users), that are absent in the earlier arrangements, after
reaching to an agreement with the HSP and VNP. It may be supplemented services unique to
the host, unique not only in the literal sense, but, for example, associated with the
peculiarities of the local legislation and so forth. In addition, it may be due to the technical
features of the VNP network.
For more information, please refer to the WBA Roaming Technical Guidelines white paper
available HERE.
NGH Market Adoption Program is a package of initiatives WBA has created to help the
industry adopting the concept of NGH, not only for the authentication but essentially for the
Wi-Fi Roaming and interconnection.
This Adoption Program is divided into 5 main sections:
• Industry Engagement
• Trials & Demos
• WBA Technical Programs
• Certification
• Roaming Evolution
The section will be more of a showroom of everything WBA and its Members are doing in
terms of fostering its vision, but we’d like to highlight that this is a sounding call for action to
all the organizations that either have adopted HS2.0 or are on the fence and considering the
return of such investment.
WBA has a dynamic liaison strategy that constantly looks to collaborate and bring awareness
of the work done with organizations.
Especially GSMA and Wi-Fi Alliance have been pivotal WBA partners in delivering a robust
Wi-Fi Roaming Framework:
The CWSC is the WBA equipment certification program leveraging testing performed by third
party independent Authorized Test Labs (ATL) to help industry players in accelerating the
deployment of services in Carrier Wi-Fi networks.
Created for the members (and sponsor partners), the CWSC provides unprecedented
capabilities to test the end-to-end carrier wireless ecosystem to guarantee consistent service
operation and user experience across the network, and how the devices behave when
roaming to other networks.
The Program is broken down into the following 4 Testing Streams:
Wi-Fi Roaming & Offload
AAA: Authentication Services & Proxy
Operator Policy & User Experience
Provisioning Services & Online Sign-up
Particularly the first testing stream – Wi-Fi Roaming & Offload -, is entirely aimed at helping
operators and device vendors or manufacturers to guaranteeing that these are compliant with
the best practices for Wi-Fi Roaming and Data Offload in all the possible scenarios.
Additionally, one of the distinct aspects of this Program is that the devices are tested in real
networks and real environments, which allows for a much more accurate detection of issues
or user experience that is not aligned with what is expected.
For more information on the CWSC Program, feel free to visit the following page or get in
touch with pmo@wballiance.com.
WBA’s WRIX architecture is used to support Wi-Fi roaming. In order for a roaming event to
occur and settle, authentication, authorization and accounting (AAA) packets and data
clearing/financial settlement processing must have a transport medium available between the
Operators and WRIX-I Providers.
Traditionally, and as mentioned IPSec VPN has been the preferred connectivity method to
secure the WRIX-I interfaces, ensuring data confidentiality and security, with keys being pre-
shared and negotiated on a bilateral basis between WBA entities.
As the Wi-Fi roaming systems scales with increased adoption, WBA has examined options
for automating aspects of WRIX security. WBA’s IoT and Dynamic AAA project has analysed
the merits of automating the security of RADIUS exchanges using RadSec/TLS that has
been defined in IETF RFC 6614. This approach obsoletes the use of IP addresses and
shared MD5 secrets to identify other peers, enabling the use of alternative trust models, e.g.,
based on X.509 certificates.
Not only does RadSec/TLS look to automate the security of the connections between
RADIUS peers, but the use of TCP also provides improved timeout, reliability, and
fragmentation management compared to the conventional UDP based signaling.
RadSec/TLS may be configured on a RADIUS peer basis, allowing graceful introduction of
the capability by WRIX defined entities. WRIX defined entities implementing RADIUS/TLS
should be configured with a list of Certification Authorities for incoming connections.
On the side of the Wi-Fi Roaming Interconnection, this has always been a complex and time-
consuming process for the non-telco players of the industry, and RadSeC technology,
supported by PKI Certificates, is seen as a good way to solve the typical challenges
promoted by the creation of IPSec tunnels.
Over this white paper we’ll share a Use Case based on our latest City Wi-Fi Roaming Trial
2018. One of the key takeaways from this year’s trial was to verify that even though many
other cities wanted to join the trial and participate, they weren’t yet prepared in terms of
enabling HS2.0 in their networks, and the setup, namely the creation of the IPSec tunnel,
reflected to be a much more challenging task than initially expected.
Therefore, simplifying the process to which the city, venue, or any sort of network, connect to
the Roaming HUB is key to accelerate and facilitate the adoption of what WBA believes is the
The Roaming HUBs have also been seeing the difficulty level ramp up in terms of clearing
data and getting the top-notch analytics out of the network’s usage for their clients, due to the
fact that the Wi-Fi Roaming business has grown vastly over the last years.
One of the reasons that is blocking the perfect assessment of usage data is the fact that
many times the networks are poorly identified. Therefore, WBA Members are, once again,
leading the work in terms of mandating not only the use of the WRIX Framework for
operational best practices, but also a WBA Member ID to be input in all the networks so that
the organizations that run the data clearing and collect analytics can extract more relevant
data to be measured and managed by their clients.
Therefore, in order to facilitate roaming and to identify the companies involved, both the VNP
and the HSP must be identified as a part of all WRIX interactions through the use of an
identification code.
For companies using the WRIX framework for the interaction, both parties will have a
WBA_ID assigned or use another mutually agreed identification code such as a GSMA
TADIG code. The identification of the roaming partners involved in each WRIX exchange is
required. Each Access request sent by a visited network should contain the network’s
identification which will include either WBA_ID assigned to the network operator or another
mutually agreed code.
The vision is clear, and the plan is set to achieve a greater level of end-user experience of
the roamers across the globe.
Nonetheless, the WBA Members are pro-actively working together on addressing any
technical and business challenges still faced by many service providers worldwide.
Here’s a snapshot of working items pointed out on our most recent Wi-Fi Roaming survey.
Key business working items:
Expose clear return on investment (ROI) plans
Facilitate finding and managing wholesale partners
Support building business case (standalone and/or with cellular)
Key technical working items:
Grow portfolio of compliant devices and operating systems
Massify comptible infrastructure
These are the obstacles that the entire industry and WBA will keep addressing over the
upcoming years, and all stakeholders will need to proceed unified in the end-vision.
At the same time, as already mentioned over the document, WBA is encouraging the industry
to come together and create a Global Roaming Federation, where all the partners can
provide roaming capabilities to their end-users.
Also, for the first time, this federation will not be limited to service providers, but it will also
start evolving the cities and the venues for a truly global experience.
The foundation is based on a common of capabilities:
• WBA ID, allowing connection the networks in the global federation scheme but will
also allow much better data clearing and data analysis
• RCOI, already trialed during Wireless Global Congress. At the same time, the
• PKI Certificates / TLS / RadSec infrastructure will also allow for a quick spreading of
HS2.0 enabled infrastructure
Finally, on behalf of the WBA, we’d like to leave you a final note thanking for your attention in
considering the importance of Wi-Fi Roaming for a better-connected future.
We’d also like to invite you to engage with the WBA, either on our Work Groups and Projects,
or in our Wireless Global Congresses (WGC).
The WBA is organized in 5 key Work Groups, each one of these with projects underneath.
Please check the current structure and feel free to reach out through the
pmo@wballiance.com for any potential question or enquiries about the work of WBA.
Work Groups:
Next Gen Work Group – exploring the development of Wi-Fi technology through the
new generation infrastructure and business verticals such as the home and in-flight
landscape.
Roaming Work Group – leading the development of the Wi-Fi Roaming ecosystem
through new ways of establishing interconnection, identifying networks and roaming
across the globe.
5G Work Group – exploring the coexistence and convergence between licensed and
unlicensed spectrum, namely how the Wi-Fi complements and is key in the
deployment of licensed spectrum technologies.
IoT Work Group – in a similar line with the 5G Work Group, the IoT Work Group
explores the cooperation and interoperability between the unlicensed world.
Testing & Interoperability Work Group – finally, the T&I Work Group works to
provide the Members with clarity and investigation about devices and features that can
highly affect the way the industry works.
WBA is a totally Members-driven organization aimed at driving the seamless and
interoperable services experience via Wi-Fi within the global environment ecosystem.
If your business depends on the development of Next Generation Wi-Fi services, Roaming
capabilities or coexistence and convergence with other license and unlicensed technologies,
WBA is the right forum for you to engage and lead the development of the industry.
Thank you
WBA PMO (pmo@wballiance.com)
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Africa Asia Pacific Europe Middle East North America Latin America Other (please
specify)
How has your confidence towards investing in Wi-Fi changed over the
last 12 months?
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More confident Less confident No change on No plans for Don't know / Not No plans for
about investing in about investing in investment plan in investing in Wi-Fi applicable investing in Wi-Fi.
Wi-Fi Wi-Fi Wi-Fi Please tell us why?
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about investing in about investing in investment plan investing in applicable investing in
unlicensed wireless unlicensed wireless unlicensed wireless unlicensed
wirelessPlease tell
us why?
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Crucial
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Very Important
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Licensed and unlicensed network Licensed and unlicensed network coexistence
convergence
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Licensed and unlicensed network Licensed and unlicensed network coexistence
convergence
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To enable To enable To improve To increase To increase To increase Not Applicable Other (please
seamless seamless the customer offload from revenue revenue specify)
access access across quality of cellular opportunities opportunities
between Wi-Fi (different) Wi- experience networks through new through
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What are the Top 3 drivers for your Wi-Fi roaming strategy?
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5.00%
0.00%
Already have 2018/2019 2020 2020+ Don't Know / Not We won't be
Applicable deploying
NGHPlease tell us
why
Have you deployed and do you support Passpoint (R1 and R2)?
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Yes, R1 only Yes, R1 and R2 No Don't Know
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Shortage of compliant Shortage of compliant Shortage of available No barriers Other (please specify)
devices operating systems infrastructure
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Currently no footprint Less than 10% Between 10% - 50% More than 50% Don't know / Not
supporting applicable
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Currently no user base has Less than 25% Between 25% - 75% More than 75%
been provisioned
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
iOS Android Windows Don't know / Not Other (please specify)
applicable
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Yes No Don't Know / Not Applicable If no, please tell us why
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Yes, R1 only Yes, R1 and R2 Don't know / Not Don't Know / Not No, please tell us why.
applicable Applicable
• There is a lack of R2 devices to test and provision, plus the R1 features needed to be reliable
• Likely will not pursue R2, and will wait for potential R3 with NGH provisioning optimizations
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Have requested vendor partners to Have not yet requested vendor partners Have no plans to request vendor
support R2 features and make them to support R2 features but plan to do it partners to support R2 features
available to the market
1.8
1.75
1.7
1.65
1.6
1.55
1.5
Interconnection via Interconnection direct Data clearing by Data clearing direct Financial settlement Financial settlement
roaming hub to partners roaming hub with partners by roaming hub direct with partners
During the last year, how did your Wi-Fi roaming business grow
in terms of revenue?
50.00%
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
0 - 10% 10 - 25% 25 - 50% 50% + Don't know / Not Other % growth in
applicable terms of total data
usage
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Increased cellular Increased the Lowered average Increased average Had no effect on Other (please
roaming amount of data cost per Mb of data cost per Mb of data cellular roaming specify)
subscriptions roaming customers consumed consumed usage
use
What are the main user-type targets for your Wi-Fi roaming business?
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Inbound international Inbound business Outbound international Outbound business Other (please specify)
tourists users tourists users
ACRONYM /
DEFINITION
ABBREVIATION
AP Access Point
CAPTCHA Completely Automated Public Turing test to tell Computers and Humans Apart
SWa 3GPP interface between the untrusted non-3GPP IP access and the 3GPP AAA Server or Proxy.
BT Steve Dyett