Khaleel AHMED

3560 Flora Vista Ave, Santa Clara, CA 95051

Cell: 781-888-1773. kahmed1508@gmail.com

Oracle Apps Techno Functional Consultant

Insightful, results-driven IT professional with more than 14 years of Software Development

experience, around 8 years of Oracle Applications Technical experience in implementation,
customization and support of various modules of CRM/Manufacturing/Financial. Hands-on work
experience in a global client environment, with through knowledge and experience of systems
analysis, full life cycle of soft ware project management, leading all stages of system development
efforts, including requirements definitions, architecture, design, testing, and support of ERP
product analysis, and implementation of solutions in support of business objectives. Outstanding
Technical and Programming skills, project and program leader; able to coordinate and direct all
phases of project-based efforts while managing motivating, guiding and supporting teams.

Areas of Expertise:

• Oracle Applications Techno Functional • Expert in Development and Customization of Forms,

• Well experienced in Develop Interfaces
and Conversions using Seeded APIs.
• Technical and Solution Architect.
• Strong in Application Database Design
and Exposure to AIM methodology
• Expertise in Application and SQL
Performance Tuning
• Through knowledge of System
Development Life Cycle (SDLC)
• Prepare Technical Specification and
Design documents
Reports/XML Publisher and Workflow.
• In depth knowledge of database concepts and SQL with
skills in a variety of scripting and programming languages
• Data Integration and Data Extraction
• Experience in creating Packages, Procedures, Functions,
Materialized Views, Triggers using PL/SQL
• Designing, developing and testing the RICE components
(Reports, Interfaces, Conversions, Extensions)
• Team and Project Leadership
• Expertise in Database Design; Data Model for OLTP
application
• Complete understanding of Oracle Trading Community
Architecture (TCA)/Exposure on CDH.

Technical Proficiencies

ERP: Oracle Applications 12i/11i/11.5.9/10.7; CRM (Service Contracts, Installed Base, Field
Service, TeleService, iSupport, Customer Data Hub (CDH), Product Data Hub(PDH));
Tele Sales, Incentive Compensation(OIC), Advanced Inbound/Outbound Telephony,
Email Center, Interaction Center, Computer Telephony Integration(CTI), Scripting,
Core Contracts, Order Management, Purchase Order(PO), Inventory, Bill of Material
(BOM), Pricing, Supply Chain Management(SCM), General Ledger (GL), Account
Receivables(AR); HRMS; System Administration, Application Object Library (AOL),
AIM Methodology.
ORACLE SQL* Plus, SQL* Loader, SQL Navigator, SQL Developer, Toad
Tools: Developer2000 (Oracle Forms 9i/6i/4.5, Oracle Reports 9i/6i/2.5, Oracle Graphics),
XML Publisher 5.0.0/5.6.2, Designer 2000, Workflow Builder 2.6.3, Oracle HTML-
DB/APEX; Sql Trace and tkprof, export(exp), import(imp), fndload, Oracle
Application Manager (OAM) and Oracle Enterprise Manager (OEM)
Database: Oracle 10G/9i/8i, Ingres 6.4, MS-SQL Server 7.0, MS-Access, ODBC, FoxPro, dBase.
Programming C, C++, SQL, PL/SQL, COBOL, PASCAL, FORTRAN, Java, Pro*C/ESQLC, Perl/UNIX
Languages: Shell Scripts
Internet HTML, DHTML, XML
Tech.:
O/S: UNIX, Linux, Solaris, WINDOWS, DOS

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 Tools: Unix Vi editor, MS Office Suit (Word, Excel, PowerPoint, Outlook), Access, MS Project,
MS Visio, Object Version Management- VSS, PVCS, Perforce; Object deployments -
Kintana, PPM; Defect Management - Mercury Test Director, Mercury Quality Center,
JIRA Bug/Defect Tracker; Project Planning and Magmt. - XPlanner, Rally, MS Project;
Scheduler -Unix CRON, $U Scheduler.
Professional Experience

Senior Consultant 2009 – Present

Propelsys Technologies LLC - Fremont, California

Oracle ERP products implement, Customize, Develop, maintain, and upgrade the product to suite
the business needs of the customers. Coordinate design and implementation of applications,
collaborating with project managers, offshore development teams, and client representatives to
ensure ontime completion of project deliverables. Provide technical leadership to junior Engineers,
developing Overall project architecture. Design and prepare technical specifications for the
deliverables and maintain Oracle Application Products. Selected projects included...

 Client: xxx, Mountain View, California

ERP Minor Enhancements(Nov’09- Still working):
Minor Enhancement team works on all the new enhancements and change request from business
users and some of the non critical production issues on all the implemented ERP modules OM, INV,
Pricing, Service Contracts, Support, Service Requests, Customer Data Hub and Product Data Hub.
Responsibility as Business Analyst:
• Understand the user requirement, prepare Business Requirement Document, Get
approval from the stake holders, Assign job to development teams at India and Argentina,
Complete Unit Testing, Coordinate QA and UAT testing.
• Defect tracking, work assignment and update status.
• Prepare unit test cases and perform Unit testing before QA testing.
• Coordinate Testing team for QA testing, UAT team for Business Acceptance and re-
assign all the defects to respective development team.
• Object version control using PVCS, Coordinate Migration/Deployment team for object
deployment to QA, UAT, and Production environment.

Responsibility as Technical Consultant:

(Oracle Application version 11.5.9/12i -Senior Functional/Technical Analyst.)
• Support and fix workflows issues in production (OM header and lines, service
request, and custom workflows).
• Develop and setup custom concurrent programs and reports for custom service
requests (iSupport).
• Use change management methodology to implement new and changed programs
in production.
• Prepare Design documents adhear to AIM methodology MD70.
• Prepare Interface programs to CDH application using TCA model.
• Order capture to Service Contract and Installed Base.
• Performed requirements gathering, functional gap analysis, oracle application
configuration and modules setup, writing documentation, and production support.
• Modify, Create workflow processes and PL/SQL packages.
• Developed database objects (packages, procedures, triggers, views, etc.) to provide
custom functionality within the Oracle Applications to suit the customer need on Order
Create form.

 Client: VMware Inc., Palo Alto, California

Self Service Support Portal (S3P)(Oct’ 08- Jun’ 30):
Spearheaded the development of Oracle APIs to facilitate a web based interface for the VMware
customers across the globe to manage online their Contracts, Order, License, Contract Renewal
and Contact data management and also for internal users (CSRs) to act upon customer requests.
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 • Responsibilities include Participate in understand and analyze the requirement,
Evaluate and finalize on Solution approach, Technical Design, Development, Code
Review, Test Case preparation, Execution, Update JIRA Defect Tracker, fixing the
Performance issue, Source code maintenance through PERFORCE Object Version/Source
control tool, Prepare Object deployment packages using PPM/KINTANA, Coordinate
Offshore-Onsite team for Development/Defect handling, Coordinate with Middleware
and Front-end development team, Address and fix complex issues/defects, Coordinate
Deployment team for object migration, Post deployment verification, Coordinate DBA
team to streamline the issues related to Workflow, Sys Admin, Profile option value
and Out-bound mail setups; Preparation Technical and User Documents, Upload all the
documents into Share drive, Daily Status update to the team and the client
management.
• Participated in Requirement gathering, Design and prepare Technical specifications
(MD 70), publish API signature to FMW (Oracle Fusion Middleware Team), Test case
preparation. Coordinated offshore development team, review, and Testing.
• Active participation with internal client teams to define and implement solutions that
improve internal business processes.
• Developed Custom Workflow to handle Complex Sync. & Asynchronous to create / update /
delete contact Roles on a Service Contract. The process includes i. Create email contact-
points, ii. Create customer-party relationships, iii. Create cust_account relationship and iv.
Add/Update/Delete contacts using standard Oracle APIs of OKC, HZ modules.
• Developed onetime Data fix scripts for TCA Relationship issue.
• Implemented Audit/Trail using Oracle Applications.
• Developed PL/SQL package to send mails with attachment.
Modules: Oracle Apps 11.5.10.2, Order Management, Core Contracts, Service Contracts, Installed
Base, Accounts Receivable (AR), INV, TCA; Oracle 10G

Systems Manager/Consultant 2000 – 2008

Wipro Technologies Ltd., Bangalore, India; Mountain View, California.

 Client: Cisco Systems, Inc., San Jose

Cisco Goal 2 Commission – R12 Oracle Incentive Compensation(OIC) (May’ 07 – Oct’ 08):
Involved in Customization, Development of Interface, Conversion scripts, Development of Custom
Workflow and support the customization of OIC implementation for Cisco that facilitates set up and
maintain compensation plans for the commissioned sales people.
• Designed, Developed custom workflow for the approval of compensation plan and
rate table/Goal Sheet approval which has been integrated OIC to achieve the approval
functionality. Implemented workday calendar functionality to hold the workflow
notification delivery on holiday and week-ends to suite all the employees scattered across
the Globe with different time zones of various countries and territories using oracle Time
and Labor.
• Implemented workflow Notification Templates. Incorporated 12i advanced features
of OAF screens into Oracle Workflow Notification by embedding the OAF regions.
• Developed Conversion scripts using UNIX scripts and PL/SQL programming for
data migration from various oracle instances/legacy applications to Oracle OIC instance
(implemented $U Scheduler jobs to streamline the process).
• Developed many XML Publisher Reports, Converted existing RDF reports of
Visibility and Compensation into to XML Publisher. Created Concurrent JOBs and
Registered the reports as A Data Definition with XML Publisher.
• Developed Resource Interface/Conversion (Employee, Assignment, LOA, Job
data) extract employee data from external PeopleSoft HR and ongoing Oracle HRMS
implementation.
• Developed/Customized the Resource Mgmt. screen, Assignments, Currency Rate and
Compensation Plan screens using Oracle Forms.
• Developed Oracle Alerts to notify the referring master data changes of external
Database systems

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 • Developed Oracle Application Custom Responsibility, different kinds of Value Set
for report parameter validations in Oracle Applications
Modules: Oracle Applications 12i CRM suit, Oracle Insensitive Compensation (OIC), CRM Resource
Manager, General Ledger, Human Resources (HRMS).; Oracle 10G; Forms 9i; Workflow 2.6

 Client: NSTAR Electric & Gas, Boston, MA

Galaxy Oracle Application Implementation (Jun ‘04 – May’ 07)
Worked as Oracle Technical/APPS DBA resource to support 9i RAC architecture implementation of
NSTAR Oracle CRM suit for their Call Center application.
• Customized the eBusiness Screen (Main screen for Call Center Service representatives) to
suit the users need. Provided various launch buttons (launch legacy Mainframe applications
so that the user can enter data through the Mainframe screen, and other customer based
applications including Credit and Collection and Launch of Experian Application).
• Extensively worked on Interface ‘Daily Update(DU)’ for data load from Legacy Mainframe
application to Oracle CRM. The process includes around 17 interfaces including Customer
Data to Appliances, Premise, Billing, and Usage etc. Fine Tuned and Streamlined the
process to meet the customer SLA.
• Developed Custom APIs and many Unix Shell scripts (Interfaces) for data transfer from
Mainframe to Oracle CRM and vice versa and developed Concurrent programs and scheduled
for daily run.
• Developed complex Unix Shell scripts to read data from both Flat File and Oracle table,
compare the data, exclude the duplicate and redundant data, upload into Oracle
Tables; Executed through a daily schedule CRON job and Automated the processes.
• Developed scripts to automate the DU data files archive process to compress(zip) the
files and store into achieve/backup directory, to avoid the space issue in production servers.
• Solution Architect for IVR-WEB Galaxy Interface. Designed the complete Galaxy (EBS)
interface, data stage and process; store-forward mechanism for IVR related all request
transactions.
• Major EBS technical contributor for the Galaxy Package2 Go Live. 80% of the Change
Requests(approx CRs 130) were addressed as a single technical consultant from onsite.
• Worked on Oracle Scripting technology to customize the customer interaction
screen/customer registration. Developed forms based interface to replace Scripting.
• Defined descriptive Flexfields, Developed Custom Forms, Reports using Reports Builder, SQL
scripts, unix scripts and customized the Applications Forms and Reports. Created Menus,
Responsibilities, Report groups, Functions, Profile option Values, and installing new printer
styles System Administrator Responsibility.
• Register Reports, Forms, Define Concurrent JOBs, Define Values sets, Flexfields. Defined
Descriptive Flexfields, and also registered PL/SQL, stored procedures, SQL*Plus scripts
etc.
• Developed data fix scripts(using seeded apis) to capture the latest customer Telephone
number supplied by the 3rd party
• Supported the Galaxy application from offshore as Oracle APPS DBA. Applied various
patches and maintained the DB activity to stream line the application for the day to day
activities.
• Developed interface programs for eTrack, eBill applications.
• Developed automated script to identify and eliminate/remove duplicate payment issue of
eBills process. The process sends a notification mail to the users before it process
transfers the file to Bank.
• Weekly maintenance of Production Database and Application (Forms & iAS)
servers(Bouncing the database/application servers including 9iAS, Oracle DB, Oracle
Application Servers and WB Methods Server..
• Involved in Application Upgrade to 11.5.10
Modules: Oracle Applications 11.5.9/11i CRM suit, Tele Sales, Installed Base, Customers
Online, Universal Work Queue, Advanced Inbound, One-to-One Fulfillment and CRM Foundation,
Service Request, TeleService, Service Contracts, Field Service, Receivables, Order Management,
TCA modeling; Oracle 9i RAC. ;Forms/Reports 6i;

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 Client: Emerson Motors Company, St. Louis
Emerson Motors ITSS Oracle APPS Support (Jan ’03 – Jun ’04):
Worked on application customization, offshore APPS DBA and offshore Support from India, for
Emerson Motors Oracle APPS implementation. Offshore Apps DBA support for ITSS Project vision to
support all the application enabling and support to Emerson Divisions for Application planning and
Support.
• Supported the applications; applied required Patches, Clone the Application Instances and
Refresh the Database and fore-see the instances for smooth execution.
• Resolve various technical issues rising from Development, Testing, Training and Production
instances.
• Developed and implemented programs as per business requirements. Developed new
Reports include Customer Order status Report, Backlog Detail Report, Backlog Summary
Report, Backlog by Item (Line Level) Report, Cycle Status Report, Open Work Order Report,
Sales Rep Commission Report, Customer Profiles Report, Supplier related data, Invoice
Information, Aging Buckets etc.
• Customized Order Line Workflow to setup the send FAX.
• Used AOL components to register generated Reports, Forms, Flex fields. Defined
Descriptive Flex fields, value sets and also registered PL/SQL stored procedures, SQL*Plus
scripts etc
Modules: Oracle Applications 11.5.7 – Order Management, Account Receivables (AR),
Inventory (INV), Account Payables (AP), General Ledger (GL) etc., Oracle 8i, UNIX, Windows

Emerson Motors OM Production support (Jan’02 – Feb ’03)

Worked on Customization of various Forms, Reports and Development of various stored
procedures, triggers as part of Support for Order Entry, Inventory, Purchasing, and Receivables
• Triggers to implement over shipments
• Developed IN bound and OUT bound interface programs to captures the customer data.
• Developed validation programs for the interface tables
• Designing of various barcode labels; Customized and Developed Custom Reports as per the
business functionality and requirements including the procedure to print barcodes labels.
• Performance tuning to improve the execution time of problem queries
Modules: Oracle Applications 10.7 (Order Management, Purchasing, BOM, AR, INV), Oracle 7.x/8.0

 Client: General Motors, Detroit, MI.

Global Production Information Method (GPIM) (Jan ’00 – Dec ’02):
Worked as Oracle D2K Reports Developer, Data extraction from both SQL Server and Mainframe to
Oracle Database, and Oracle DBA to support the GPIM application.
• Migrated one Master and twelve Local Databases data from SQL server, Mainframe to Oracle
using SQL Loader facility at EDS Office, Russelsheim, Germany.
• Created shell scripts and automated job to schedule the process.
• Developed around Ninety Reports, embedded with Graphs in reports and Fixed defects/bugs.
• Optimized the report queries to improve the retrieval time.
• Performed DBA activities and maintenance of Stored Procedure, Functions and Packages and
enhancements on existing modules.
Environment: Oracle 8i, SQL Server 2000, PL/SQL, Forms 6i, and Reports6i, SQL*Loader,
SQL*Plus, UNIX Shell Script, VI.

Assistant Manager Systems 1997 – 2000

The Associated Cement Companies Ltd. (ACC), Mumbai, India.
 Client: Yanbu Cement Company, Jeddah, KSA
Integrated Business Applications for YCC (Nov ’97 – Dec ’00)
Worked as Developer in developing Forms, Reports and build an Integrated Business Applications
to suite business for Cement Manufacturing Company for their day to day activity to generate
purchase orders, invoice, pay slips, inventory etc. in a single integrated application. New modules

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include Plant Maintenance, Inventory Management, Purchase Management, Cement
Despatch and Accounting System (Sales System), Raw Material Handling System,
Finance, Personnel Administration and Payroll.
• Involved in complete System Development Life Cycle (SDLC) from Gathering requirements,
System Analysis, Design, Development, Testing and Implementation and Support.
• Extensively worked on Oracle Developer 2000 (D2K) tools of Forms, Reports, Graphics,
Procedures, Triggers and Packages for implementing business logic.
• Developed RS232 port reading software using Pro*C to capture the weight reading from the
weighbridge.
• Developed FoxPro routine to capture weight, executed through Oracle user exits calls.
• Developed report that generates Qslip, invoices and voucher forms, Pay slips, Check
printing , Purchase requisition forms and Comparative Statements for Quotations
• Developed data clean-up of FoxPro data and loading scripts to extract data from FoxPro
to Oracle Tables.
Environment: Oracle 8.0/8i, SQL, PL/SQL, Developer 2000 Rel 2.1 Forms 6.0, and Reports5.0/6.0,
FoxPro, Windows NT, Windows 98 client.

Software Engineer 1995 – 1997

Fujitsu ICIM, Hyderabad, India.
 Client: Bharat Heavy Electricals Limited(BHEL), Hyderabad
Computerised Attendance Recording and Management System (CARMAS). (Feb’95-Oct’97).
Worked as Ingres Application Developer for Cumputerised Attendance Recording and Management
System(CARMAS) to generate for Payroll of 10508 Employees of BHEL, Hyderabad, from the Data
collected by Badge Readers at the Gates. CARMAS marks and employee Present/Absent based on
the Swipe Data (In/Out Punches). CARMAS also takes care of the Attendance Regularization,
recording of Late Entries, early Exits and Extra Hours Worked. Based on the Extra Hours Worked
data, overtime and Ad Hoc Hours Booking is done. It also takes care of Leave Recording
Maintenance, Shift Schedule Recycling, and Data Acquisition from the Central Information
Distributor and Generates number of required reports.
• Development various Master and Transactional data entry Screens using Ingres
Visual Forms Editor tool as per specifications. These primarily includes Data entry screen
for Shift Changes, Leave posting screen, Overtime and Attendance Adjustment screens.
• Developed communication programs to read the data from card readers and
Cluster Controllers
• Developed attendance processing program using Ingres ESQLS(Pro*C) tool. The
process marks each day as employee present or absent? Also calculates extra hours
recorded
• Developed Monthly/Daily shift generation program using UNIX Schell scripts and
Esqlc(Pro*C). The shift data enable the employee access control.
• Developed many statistical report for Management using SQL, Report Writer and
Unix Shell Scripts.
• Developed Automated Scripts to capture the employee swipe data from Badge
readers and Cluster Controllers.
• Developed process using Unix Shell Scripts to export the monthly employee
attendance data into a flat file for the Mainframe system. The data is input for the payroll
processing system on ICL S39.
• Developed various reports using the tool Ingres Reports Generator and
ESQLC(Pro*C)
Environment: Ingres, UNIX Shell Scripts, VI, ESQLC, Visual Forms Editor, MS-Dos.

Education & Credentials

Master of Computer Applications, 1995

Nagarjuna University, Nagarjuna Nagar, Andhra Pradesh, India.

Career Achievements
Best Performer Award – ACC Ltd. - 1999.
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Feather in Cap – Wipro Technologies Ltd. - 2001 & 2005.
Certificate of Appreciation - NStar – 2006(Client)
Super Stratus – Best Team Contribution – Wipro Technologies Ltd. - 2007

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