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In this chapter you will learn:

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 {Enter here} Objective 1 of
this chapter is to
Overview ................................................................................................................. C–2  {Enter here} Objective 2 of
this chapter is to blah blah
R/3 Notes................................................................................................................. C–2 blah
Operating System Notes ....................................................................................... C–6  {Enter here} Objective 3 of
Database Notes ...................................................................................................... C–9 this chapter is to blah blah
blah blah
 {Enter here} Objective 3 of
this chapter is to blah blah
blah

System Administration Made Easy C–1

Appendix C: Useful SAP Notes
Overview

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The SAP notes are grouped by major area:

< R/3
< Operating System
< Database
Within each group, the notes are grouped by category. As we assembled this book, these are
the notes we found important or useful. Many more notes exist for each group, many of
which are also important. You are encouraged to explore the SAP notes to see what other
notes would be of interest or importance to you.
Over time, some of these notes may become “obsolete” and get removed.
* SAP Notes used to be known as OSS notes.
** The Online Service System (OSS) is now known as SAPNet.

51RWHV

Category SAP Note # Description

11886 Central syslog cut off

15466 Customer name range
21559 Examination of SAPgui problems
31557 The multi-client concept of R/3 – overview
42074 Using the R/3 dispatcher monitor “dpmon”
45580 How are syslog files deleted?
86985 Release of SAP Releases for SAP add-ons (IS)
Batch 06604 Deleting job logs at the operating system level
Batch 11728 Background jobs with low priority
Batch 16083 Standard jobs, reorganization jobs
Batch 18307 Batch input logs and reorganization
Batch 24092 Distribution of background jobs on application servers
Batch 31503 FAQ: Background jobs
Batch 36280 Background work processes reserved for job class A
Batch 37104 Error analysis: Background processing system

Release 4.6A/B
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 Appendix C: Useful SAP Notes
R/3 Notes

Category SAP Note # Description

Batch 70639 How are batch jobs scheduled

CCMS 71364 Collective note: monitoring ST04, DB02, ST10, ST03 (30c-31h)
Client 07312 Create client 066 for EarlyWatch
Client 13391 Deleting/resetting a client (up to 3.0f)
Client 35952 Client deleted, space still filled in database
Client 40672 System changability and client control
Client copy 4010 Tables missing after client copy
Client copy 24853 CC info: Client copy, functionality in 3.0, 4.0
Client copy 47502 CC-TOPIC: Remote Client copy
Client copy 69556 CC-TOPIC: Missing tables and data
Client copy 70643 CC-TOPIC: Delete client
Client copy 84504 CC-TOPIC: SM29 transfers data in spite of cancel
Config 21636 RAM extension: Which changes to profile?
Config 31395 System parameters: Defined where? Displayed how?
Config 33576 Memory management (as of 3.0c, Unix and NT)
Config 39412 How many work processes to configure?
Config 44695 Memory management (as of 3.0c, AS400)
Ops mode 16845 Operation mode switch without background processes
Patches 19466 Downloading a patch from SAPSERVx
Patches 29372 Unpacking CAR archives
Patches 33525 Important information about SAP patches < 3.1H
Patches 37617 Online Correction Support (OCS)
Patches 53902 Conflicts between Hot Packages / LCPs and Add-Ons
Patches 63786 FAQ – Frequently Asked Questions: sapservX
Patches 63845 Corrections on SAPSERVx – searching for files
Patches 73510 Problems during upgrade of patched source release
Patches 74545 Problems when unpacking CAR archives
Patches 79376 Installation of the 3.1H kernel
Patches 80117 Admin functions in Online Service System
Patches 82264 Important information about SAP patches >= 3.1H

System Administration Made Easy

C–3
Appendix C: Useful SAP Notes
R/3 Notes

Category SAP Note # Description

Patches 85820 Patch is not displayed in patch queue

Patches 86241 HR Legal Change Patches for the HR component
Patches 87432 Contents of and applying LCPs
Patches 89089 Configuration of R/3 systems for LCPs
Patches 96885 Downloading a front-end patch from SAPSERVx
Patches 97621 OCS Info: Online Correction Support (OCS)
Patches 97623 Patch types
Patches 97630 Known problems with patches >= 3.1H
patches 104664 OCS info: applying patches from CD
Patches 119738 Problems during upgrade with too new hot packages
Patches 169142 Online Correction Support (OCS)
Patches 173814 OCS: Known problems with Support Packages Rel. 4.6
Problems 15374 Checklist: Performance analysis
Problems 16513 File system is full – what do I do
SAPNet 15641 Print/download in Online Service System
SAPNet 22235 OSS1: What to do if R/3 does not run?
SAPNet 26740 Online Service System registration form, North America (for
customers without existing Online Service System accounts)
SAPNet 29501 Search procedure for notes and messages in Online Service System
SAPNet 31515 Service connections
SAPNet 32411 The priority of your Online Service System message is changed
SAPNet 32789 OSS – Quick reference sheet
SAPNet 33221 Easy to use guide for transaction OSS1 (SAPSERV4)
SAPNet 40024 Transferring customer files to sapservX via FTP
SAPNet 40866 Information required for registration keys
SAPNet 45027 User maintenance and creation in Online Service System for
customer
SAPNet 69224 Access to the SAPNet server with Online Service System user id
SAPNet 69378 Inbox BIBO in OSS/O01
SAPNet 74313 New customer messages in Online Service System

Release 4.6A/B
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 Appendix C: Useful SAP Notes
R/3 Notes

Category SAP Note # Description

SAPNet 75002 Confirmation of Online Service System registration

SAPNet 75686 Changing/Deleting Online Service System users and installations
SAPNet 80618 Access to Online Service System services via the internet
SAPNet 81908 Change to Online Service System user data
SAPNet 169296 Integrating service connections into maintain system data
SAPNet 169329 New functions in the SAPNet as of 09-05-06/99
SAPNet 170102 Automatic opening of a service connection
SAPNet 171569 Maintaining service connection in system data maintenance
SAProuter 30289 SAProuter documentation
SAProuter 30374 SAProuter installation
SAProuter 87388 Download SAProuter by FTP from sapserv#
Security 23611 FAQ concerning R/3 security
Security 39267 R/3 Security Guide
Security 48018 Data security in R/3
Spool 02510 Printer off: What happens to the data?
Spool 03255 Spool log with “bad print control Sxxxx”
Spool 06427 How do you transport a printer definition
Spool 08462 Performance problems – spool output
Spool 09876 Cannot read my hostname
Spool 10551 Table TST03 (tablespace PSAPPROTD) size increasing
Spool 10743 Name of PC longer than 8 characters
Spool 10755 Long name for routing computer
Spool 11070 Space requirements of TemSe and spooler
Spool 12550 Problems with remotely connected printers (WAN)
Spool 18706 Tuning the spooler
Spool 23389 Transporting printer definitions
Spool 25941 R/3 does not find host name
Spool 26009 R/3 does not print, first steps
Spool 27831 Priority of output requests?
Spool 29666 Authorizations for spool requests

System Administration Made Easy

C–5
Appendix C: Useful SAP Notes
Operating System Notes

Category SAP Note # Description

Spool 30187 Viewing completed print data for output device.

Spool 48914 Output requests are partially delayed
Spool 64333 Change default value for spool retention period
Spool 64337 Transport output devices (printer)
Spool 64628 Using network printers from R/3
Spool 78401 Download a list from SAP spool
Start/stop 00387 Problems when starting up a DB
Start/stop 17108 Shared memory still present, startup fails
TMS/CTS 5668 Transporting report writer ojbects
TMS/CTS 11599 Reversing transports (not possible to do)
TMS/CTS 13807 Analyzing Correction & Transport System problems

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Category SAP Note # Description

80266 Installation of NT application servers in a UNIX environment

28781 Central transport directory NT/UNIX

17
Category SAP Note # Description

28665 Central syslog under NT

89510 Installation notes for pcANYWHERE
Backup 71440 Problems when restoring DLT tapes with NTBackup
Config 22240 Windows NT Control Panel settings
Config 28392 Two systems on one NT machine
Config 31559 Setting environment variables for NT kernel
Config 31563 Setting environment variables for NT kernel
Config 33772 The correct configuration of Dr.Watson
Config 65761 Configuration problems under Windows NT

Release 4.6A/B
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 Appendix C: Useful SAP Notes
Operating System Notes

Category SAP Note # Description

Config 68544 Memory management under Windows NT

Config 74810 Notes on SAP services and NT registry
Config 75354 Multiple SAP instances on NT
Config 88416 Zero Administration Memory Management as of 4.0A/NT
Eventlog 72616 Syslog messages in the NT event log
Patches 29372 Unpacking .car archives
Patches 74545 Problems when unpacking CAR archives
Perfmon 102390 Use of NT performance monitor
Perfmon 110529 Professional use of the NT performance monitor
Problems 10616 Saposcol or collector not running
Problems 21790 WinNT: problems with notepad.exe
Problems 44803 Connection reset by peer
Problems 49776 Evaluating Dr.Watson log file
Problems 51781 Problems with SAPPAD
Problems 53211 Win NT appears to hang, SAP service problems
Problems 70572 SAP R/3 background problems on Win NT
Problems 100972 Help for analyzing a Win NT “blue screen”
Problems 122288 Win 3.51/4.0 no longer responds (hangs)
Problems 129813 NT: Problems due to address space fragmentation
SAProuter 41054 SAProuter as a service
Security 36462 Note for Oracle security on WinNT
Service pack 30478 Service Packs on Windows NT
Service pack 85582 High memory requests under NT 4.0 SP 3 fail
Start/stop 32182 Windows NT: Event log message when starting R/3
Start/stop 35388 Problems on STOP/START of R/3 via NT scheduler
TMS/CTS 28781 Central transport directory NT/UNIX
TMS/CTS 62739 Configuring a central transport host
Virus 106267 Problems with certain anti-virus software

System Administration Made Easy

C–7
Appendix C: Useful SAP Notes
Operating System Notes

81,;
Category SAP Note # Description

21960 Two instances/systems on one UNIX computer

28781 Central transport directory NT/UNIX
80266 Installation of NT application servers in a UNIX environment
AIX 48689 IBM service, fixes and patches
AIX 64885 R/3 relevant operating system patches for AIX
Digital 72984 Release of Digital UNIX 4.0B for Oracle
Digital 39698 cpio generated when restoring “sparse files”
Digital 136653 Performance problems on Digital UNIX 4.0D and 4.0E
HPUX 06599 Sudden performance decrease, in UNIX too
HPUX 41596 HP-UX: problem solving using HP-UX patches
HPUX 64884 R/3 relevant OS patches for HP-UX
HPUX 99224 HP-UX Operating System patches
HPUX 99527 Problems with MC Service Guard
HPUX 101229 Informix: HPUX 10.20 patches
HPUX 143527 End of support for HP-UX 10.20, HP-UX 10.10, HP-UX 10.01
SUN 64887 R/3 relevant operating system patches for Solaris
SUN 71479 Solaris recommended patches
SUN 101883 R/3 relevant patches for Solaris 2.6
SUN 172524 Time stamp is incorrect
SUN 182552 Y2K patches for SOLARIS

$6
Category SAP Note # Description

Config 44695 Memory management as of 3.0C, AS/400

Copy 49023 Client copy
CTS 37987 Importing transports
Patches 60856 OSS1 and hot packages
Performance 49201 Performance settings
Performance 107104 4.0B kernel performance

Release 4.6A/B
C–8
 Appendix C: Useful SAP Notes
Database Notes

Category SAP Note # Description

Problem 125705 R/3 hangs in STARTSAP

Problem 154599 R/3 cannot be started/shmget fails
Problem 162580 Roll memory leak & SYSTEM_CORE_DUMPED
Problem 163022 Work process terminate abnormally
SAProuter 65600 SAProuter

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0664/VHUYHU
Category SAP Note # Description

62849 “news,” compilation of notes

This note is important for SQL server installations.
28667 MS SQL Server specific profile parameters
67320 Basic knowledge of MS SQL Server
85846 Released operating systems R/3 4.0x/4.5x MS SQL Server
95901 R/3 on MS SQL Server – release strategy
126131 Installing add-on on MS-SQL svr 3.x
159171 Recompilation of Stored Procedures
163315 MS SQL 6.5 – end of support
7.0 82035 Improvements for MS SQL Server 7.0
7.0 95600 Installation of SAP R/3 on SQL Server 7.0
7.0 138392 SQL Server 7 and Vertex database
7.0 153802 Deleting transaction log files in MSSQL 7
7.0 160178 MSSQL 4.6A minimum corrections
7.0 conv 92410 DB conversion from MS SQL 6.5 to 7.0
7.0 conv 104392 Additional info: conversion 6.5/7.0 MS SQL Server
7.0 conv 107471 Special SQL Server 7.0 conversion methods
7.0 conv 107483 SQL Server 7.0: conversion on Alpha
7.0 conv 129122 Conversion SQL Server 6.5/7.0 consultant companies
7.0 conv 130689 Conversion of multiple R/3 systems from 6.5 to 7.0

System Administration Made Easy

C–9
Appendix C: Useful SAP Notes
Database Notes

Category SAP Note # Description

Backup 37152 SQL Server backup to a dump file

Backup 44449 Backup strategies with MS SQL Server
Backup 48585 Database copy
Backup 50990 DB – Backup/Restore of Microsoft SQL Server
Backup 68818 Error in SQL Server backup/restore
Backup 70300 Backup/restore (compilation of notes)
Backup 151603 Copying a SQL Server 7.0 database
Backup 153763 Sub-optimal tape backup performance
Backup 166588 File backup with SQL server 7.0
CCMS 36637 SAP database monitor for MS SQL Server 6.5
CCMS 77434 New sched. Calendar in CCMS (DB13) SQL Server 6.5
CCMS 139945 SAP database monitor for MS SQL Server 7.0
CCMS 141118 New scheduling calendar in the CCMS (DB13) SQL Server
Client copy 85443 Client copy
Config 67071 Moving database devices
Config 70517 Restructuring a SQL Server installation
Config 80102 Device management for MS SQL Server
Config 97066 Running two SAP R/3 systems on one sever
Config 126808 Configuration parameter for SQL Server 7.0
HA 111372 Stand-by database for MS SQL Server
Kernel 77012 Spool, batch enhancements in kernel
Maint 67437 DBCC checks
Maint 142731 DBCC checks for SQL server 7.0
Performance 38657 Slow performance of R/3 on MS SQL Server
Performance 61340 Update statistics on MS SQL Server system tables
Performance 76052 Update statistics on database tables
Problems 67297 Error 1105 trans/db log full
Problems 79262 Incorrect database and log size in DB02 and ST04
Problems 79883 Incorrect database freespace alert displayed
Problems 81692 Suspect database

Release 4.6A/B
C–10
 Appendix C: Useful SAP Notes
Database Notes

Category SAP Note # Description

Problems 87027 Fill level database logs

Problems 87029 Fill level of the database and log
Problems 111291 Analysis and avoidance of deadlocks
Problems 129190 Problems with Performance Monitor and SQL Server 7.0
Problems 150495 Deadlocks with MS SQL 7
Problems 155402 Analysis of hanging situations
Problems 166861 Analysis of DB13 problems
Problems 168408 R3load process dies directly during a start
Recovery 50745 Database restore for SQL Server
Recovery 70161 SQL error 916 and 4001 after restore
Recovery 82699 Rebuild master database
Recovery 94213 Point-in-time-recovery fails
Security 28893 Changing password of users sapr3
Security 116225 Password change for database user sapr3
Service pack 62988 Service Packs for MS SQL Server
Service pack 66365 Windows NT service packs (problems caused by)
Service packs 159069 SQL Server 7.0 service pack 1 install terminates
Service packs 159268 Service Pack installation on MS SQL server 7.0

'%8'%
Category SAP Note # Description

80625 Released operating systems R/3 3.x/4.x DB2 for OS/390

85842 Released operating systems R/3 4.0x DB2/CS
Copy 111206 390: Homogeneous System Copy
Performance 92795 390: R3trans performance improvements
Performance 97014 390: R3trans performance improvement
Performance 122599 390: Performance of the update
Performance 107123 400: Performance improvement on the database server
Problems 54028 400: Overflow in SQL package. SQL0904, SQL0901
Problems 84270 390: Deadlocks on TPFBA and TPFID

System Administration Made Easy

C–11
Appendix C: Useful SAP Notes
Database Notes

Category SAP Note # Description

Problems 97449 390: Unspecified core dumps with HPDT UDP

Problems 98306 390: Tablespace name not set
Problems 141527 390: Generation of matchcode objects fail
Problems 149292 UDB: DB2adut1 displays no journals
Problems 151085 CS: Some work process end with SQL1403
Problems 163356 390: Signal 11 during DDIC operations
Restore 78332 CS: Database crash/core in restore from ADSM
Restore 163731 CS: Restore Terminates with SQL0973
Security 80292 Security DB2 with R/3 under NT

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Category SAP Note # Description

93264 Informix: Important News

53746 Use of correct Informix versions
62340 INFCFGCHECK: ‘Download’ and ‘First steps’
64001 INFCFGCHECK: Detailed messages of single checks
71776 INFCFGCHECK: Automate database checks
85840 Released operating systems R/3 4.0x Informix
93868 BC511 Instructors contributions
AIX 102204 AIX 4.3 patches necessary with Informix
Backup 11462 Informix: Copying and renaming an R/3 database
Backup 167878 Informix: Copying and renaming an R/3 database
CCMS 66322 CCMS Database administration (DB13)
Config 12825 Installation of two R/3 systems on one host
Config 41360 Database configuration via onconfig parameter
Config 141054 Informix environment parameter for 7.3x
Document 154895 Ordering additional Informix documentation
HPUX 41596 HP-UX Problem solving using HP-UX patches
HPUX 101229 Informix: HPUX 10.20 patches
Maint 22941 Reogranization of table and dbspaces

Release 4.6A/B
C–12
 Appendix C: Useful SAP Notes
Database Notes

Category SAP Note # Description

Maint 29155 Consistency check of an Informix database

NT 126175 Service Pack 4 on NT4.0 with Informix IDS 7.X
Performance 38307 Reducing shared memory consumption
Performance 156766 Performance problems with Informix 7.3x
Performance 184760 Update Statistics: SAPDBA Rel.>=4.6A old strategy
Problems 31171 DB start/stop brings warnings
SOLARIS 48338 Problem solution through SOLARIS/SUN patches
Y2K 187183 Downloading the ON-Archive Y2K patch

2UDFOH
Category SAP Note # Description

85838 Released operating systems R/3 4.0x Oracle

112325 End of “Cust Care Support” Oracle 7.3.*
01039 Problems with ORACLE TWO_TASK linking
01042 ORACLE TWO_TASK connect failed
96397 OS06: Unable to open file os_sys.log
125242 Do not alter MAXEXTENTS on dictionary tables
128221 Increased memory consumption with Oracle 8
AIX 51396 Kernel extensions on AIX SMP computer
BR 02239 cpio with BRBACKUP and BRARCHIVE
BR 12593 BRBACKUP on several different tape drives
BR 13550 Using BRBACKUP and BRARCHIVE
BR 43494 Collective note: BRBACKUP, BRARCHIVE, BRRESTORE
BR 43499 Collective notes concerning DBA tools
CBO 93098 Changes to the upgrade to 4.0 – CBO Oracle
CBO 93256 CBO: changes for installation of 4.0
CBO 127715 CBO: Optimal parameters for performance
CCMS 85609 Offline backup via CCMS/DB13 not possible
Config 03809 Changing the size of the redo log files
Config 09705 Mirroring the ONLINE REDO LOG FILES

System Administration Made Easy

C–13
Appendix C: Useful SAP Notes
Database Notes

Category SAP Note # Description

Config 94801 Environment variables for Windows NT

HPUX 92788 HP-UX/Oracle: hanging LGWR
Patches 127395 Current patch set for Oracle release 8.0.5
Patches 181195 Current patch set for Oracle release 8.1.5
Performance 33868 Performance problems NT 3.51 / Oracle / TCP/IP
Performance 72638 Performance problems with SQL*Net V2
Performance 102042 System hang on AIX SMP computers under high load
Performance 114716 Performance problems Oracle 8.0.4/all entries
Problems 33735 Archiver stuck in Windows NT
Problems 38006 Ora-1631 max extents reached. Which table?
Recovery 03804 Restoring from a full backup
Recovery 04157 General flowchart for Oracle recovery
Recovery 04160 Tape management for recovery
Recovery 04161 Complete recovery
Reorg 12921 Reorganization of SYSTEM tablespace
Reorg 40521 Reorganization (external tools)
Reorg 43487 Collective note: SAPDBA – reorganization
SAPDBA 12621 SAPDBA – speeding up reorganization
SAPDBA 15465 SAPDBA – shrinking a tablespace
SAPDBA 19193 SAPDBA – size and reorg of table space PSAPTEMP
SAPDBA 29348 SAPDBA – reorganization of single table; PSAPTEMP
SAPDBA 42293 SAPDBA – new command line option – analyze
SAPDBA 43486 Collective note: General SAPDBA
SAPDBA 43490 Collective note: SAPDBA – Recovery
SAPDBA 43491 Collective note: SAPDBA command line options
SAPDBA 44395 SAPDBA: missing indexes after reorg run
SAPDBA 44595 SAPDBA: general procedure for reorganizations
Security 36462 Note for Oracle security on WinNT
Start/stop 02775 Oracle cannot be started
SUN 44361 Sun Solaris: database does not start after patch

Release 4.6A/B
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 Appendix C: Useful SAP Notes
Database Notes

Category SAP Note # Description

SUN 116453 Backup via DB13 on Solaris Oracle 7.3.3

SUN 183292 Oracle crash because of kernel AIO bug on Sun
Tablespaces 02425 Function of tablespaces/Dbspaces on the database
Tablespaces 03807 Tablespace PSAPROLL, rollback segments too small
Tablespaces 09321 Next-extents in ORACLE system tables are too large
Tablespaces 39650 Maximum number of extents per tablespace
Upgrade 89691 Additional info: migrating to Oracle 8.0.3
Upgrade 98507 Additional info: migrating to Oracle 8.0.4
Upgrade 111922 NT/Oracle >= 7.3.3.4 necessary
Upgrade 126137 Additions Oracle upgrade to 8.0.5 UNIX 64 bit
Y2K 172380 Oracle Y2K bugs and fixes

System Administration Made Easy

C–15
Appendix C: Useful SAP Notes
Database Notes

Release 4.6A/B
C–16