What I expect

 Forename and Surname on every page as a

footer

 Page numbers on every page as a footer

 Title of work INFO 1 – Practical Problem

Solving in the Digital World as a header on
every page
 This section should be at least 2 paragraphs
long.

 You should state the name of the

organisation, discuss how long it has been
established, how many members of staff are
working for them etc.
 In this section you should discuss how the company
currently runs in relation to the system you are going
to develop.

 You should not mention what the problem is (or your

solution) but simply allow the reader to derive what
the problem and an appropriate solution might be

 Example

Currently PWR Entertainment manage self promotion by distributing

fliers in local shops and malls. They hand out business cards at all
events and rely heavily on word of mouth to attract new custom.
Unfortunately these methods of self promotion only work on a local
scale etc.
 Here you must state EXACTLY what the
problem is that you intend to provide a
solution for.

 You must also state what your solution will be

 Example

The problem that PWR Entertainment has is promoting the company

on a national scale and communicating with existing and potential
clients. My client Alan Slater has asked me to provide a solution. The
solution I intend to provide is that of a website.
 In this section you discuss what benefits (to the company)
will come from the solution you intend to produce.

 Identify particular problems within the problem and then

discuss how your solution will improve /resolve the issue.

 Example
PWR Entertainment have a problem with communicating with potential
customers. A website will allow them to direct prospective clients to a
reference point where they can find out more about the services on
offer, pricing and reservations. This will improve their customer relations
as well as increasing opportunities for further custom.
 This section should be clearly sub headed as:
 Client
 Users
 Audience

 Remember:
 Client is the person who requires the solution to a problem
 User is the person who will use the system you build (e.g. the person who
updates the website)
 Audience are the people who will view the system (e.g. the visitors of the
website)

 Example

Client
My client is Mr. Alan Slater, he is the person who has requested
the solution to this problem. He will be my main contact for the
project and will instruct the requirements of the system.
 First of all write an introductory paragraph to
this section e.g.

In order to find out more about my client and what solution he

requires I have decided to arrange a meeting. I will meet Mr Slater to
discuss issues which I am unclear about and to ask for confirmation
on requirements I am already aware of.
The table below outlines what I already know and will ask to be
confirmed as well as the things I don’t know and will ask more
about.

 You should then present the 1st Table of ‘What I know’, ‘What
I need to know’.
 You should then write another paragraph after
the first table to explain how the meeting went
and to introduce the transcript (results) of the
meeting e.g.

I have met with Mr. Slater and asked the necessary questions. He has
confirmed requirements that I was already aware of and I now have a
clear understanding of what is required from the system. The table
below shows what I now know:

 You should then present the 2nd Table of ‘What I know’, ‘What
I need to know’. The ‘What I need to know’ should then have
answers written in to the questions you asked in your
meeting.
 You will then have to write about the need to interview
your end user, to find out their user skills and any
additional requirements.

 You should introduce this section with a paragraph that

explains the importance of finding out user skills and also
mentions how you will do this e.g. Questionnaire /
interview

 Example

It is important that the solution I develop is usable and efficient. This means that my end
user must be able to use the solution with ease. In order to ensure that this happens I
must first of all check my end users skills and make sure they are sufficiently trained.

I have decided to meet my end user and ask a series of relevant questions appropriate to
their needs.
 Once you have met with your end user and asked the necessary
questions you must give an overview of their user skills.

 These should be specific to the solution you intend to provide

e.g. Software specific (try and stay away from brand names)

 Example

Wed Authoring
In the past my end user has used an application called Microsoft Web Developer. He
considers himself to be a novice in his use of this application and can do simple
formatting and hyperlinking. He knows how to add new pages and insert images.

CSS

Image Manipulation
 Here you either write about what your CLIENT has in terms of
hardware OR what you suggest they purchase.

 You must state why this hardware is required specific to your

solution

 Example
The end user already owns a Dell Desktop PC with a dual core
Intel Pentium Processor. It has in Internal hard disk space storage
of 250GB and 4GB of RAM. This is a sufficient CPU for running
the website maintenance and any image manipulation.

My end user has a TFT 17” Flat screen monitor and a wireless
keyboard and mouse (Bluetooth). The 17” monitor is ideal for
multitasking as it has a resolution of 1920×1200 which will
allow him to show at least two applications at one time (the 4GB
of RAM will also support this multitasking).
 Here you either write about what your CLIENT has in terms of software OR what
you suggest they purchase.

 You must state why this software is required specific to your solution

 You must write the generic names of the software e.g. Spreadsheet, Word
Processor and then state specifics (brand names) if necessary e.g. MS Word

 Example

Installed on my end users Desktop PC is the Adobe Creative Suite CS5, which
includes Photoshop, Illustrator and In Design. The Photoshop and Illustrator
applications can be used for image manipulation. This is required when editing
images for the web to ensure file sizes are reduced before imported to the
website.

He also has the web authoring software ‘Microsoft Visual Web Developer 2010’
which he has recently purchased in preparation for website maintenance. This
software provides all the necessary features required to develop and maintain a
website. It also has a built-in FTP facility so that the web site can be uploaded to
the internet.
 Here you either write about what your CLIENT has in terms of storage OR what you
suggest they purchase.

 You must state why this storage is required specific to your solution

 Example

The website I am intending to develop for my Client will consist of many images
and quite a few videos. Thus the storage capacity of this completed website will be
large.

My end user has a 250GB internal hard drive and a 1TB external Hard Drive. He
also has an internal CD/DVD RW Optical Drive and 4 USB ports. I will recommend
to my end user that he stores all of the website documents on his internal hard
disk drive and sets up a scheduled incremental backup using his external hard
drive every week.

The website will also be stored off site when it is transferred to the remote server
(hosting) using the FTP client.
 These should be written as a numbered list

 They should be very explicit and broken down as much as

possible:

 Poor Example

The website must have 4 buttons on the home screen as well as contact
details, a high quality image and today’s date

 Good Example

1. The website must have 5 buttons on the home screen (they are
HOME, GALLERY, CONTACT, TESTIMONIALS)
2. The contact details which include Name, Address (Street, City, Postcode)
must be on the homepage
3. A high quality large image must be on the home screen
4. Today's date must be on the home screen
 In this section you go through each of your
numbered Client Requirements and you separate
them into Quantitative and Qualitative
requirements

 Remember:

 Quantitative - measurable
 Qualitative – subjective

 Do this in a table with two columns. The first

column labeled Quantitative and the second
Qualitative
 Identify Second Identify Identify
Last First

INPUTS PROCESSING OUTPUTS

• Company Logo •A main menu on all

• Font for company • Resizing company logo
to fit on screen and pages which links to all
name pages
• Raw text for contact adjusting file size for
details quick download
• The Company Name
• Google Maps and Logo
embedded code • Installing and
• Raw text details about embedding the font
company within the • Contact Details
the company
• Images of work website
• Maps
completed – possibly to
be scanned in • Applying CSS style
sheets formatting to text • Details of the Company
• Raw text details about
the company • A photo gallery of
• Raw text details of portfolio of work
copyright text
• Raw text for further • Details of terms and
pages conditions

• Copyright label dated