ConCert 2013

CERTIFIED INSTALLER PLUS – ENTERPRISE SOLUTIONS PARTNER

(CIP-ESP)
The CIP-ESP top tier is a true partnership program that realizes the mutually
beneficial advantages of industry leaders working together to provide the highest
value to the end customer. With a defined business plan and established financial
goals, the relationship between the CIP-ESP and Ortronics®, a group brand Legrand®,
is a solid go-to-market strategy for success that is both profitable and exclusive.
CIP-ESP Protocols
The Ortronics CIP-ESP is the best installer in any given market. To help foster
this business relationship, the ability to demonstrate the following practices
is required.
■■Precisely duplicate the customer’s standard design, product choices
and communication protocols
■■ Work closely with the distributor of choice for seamless logistics
■■ Proactive sales strategy, to identify and specify opportunities for Ortronics
■■ Constantly search for process improvement opportunities
■■Handle all channel disputes internally (so as not to jeopardize the installation
or the end-customer)
MINIMUM REQUIREMENTS
Training
30% of technicians must successfully complete ConCert eCertification training
and a one-day hands on copper, fiber and Layer Zero® installation course, hosted
by Ortronics.
At least one Project Manager must attend a two-day Certified Manager course
hosted by Ortronics.
All required training is valid for five years.
Ortronics requires certified contractors to maintain yearly minimum purchases
and design specifications:
Yearly minimum purchases:
Minimum commitment to be agreed with Ortronics on a country-by-country basis.
(cont)

©2013 Legrand All Rights Reserved rev.03|13

ConCert 2013
TIER-LEVEL BENEFITS
Warranty Offerings
15-year Extended Product Warranty
15-year TechChoice® Warranty
25-year Clarity® Warranty
Partnership Award
Ortronics connectivity and cable management purchases*
Substantial incentive available for meeting mutually agreed upon sales objectives.
*Ortronics cable is excluded from the Partnership Award

Training Vouchers
CIP-ESP Contractors who submit distributor reports for 2013 Ortronics
purchases will receive training credits for 4 Certified Technician or 2 Certified
Manager training courses
Field Support
Enhanced field sales and technical support
Quarterly meetings to evaluate and optimize field support

©2013 Legrand All Rights Reserved rev.03|13