TECHNICAL AND VOCATIONAL TEACHERS’ COLLEGE

PROGRAMME: DIPLOMA IN ICT

COURSE: PAM 310 PROJECT MANAGEMENT

UNIT: CHANGE MANAGEMENT REVIEW

Aims and objectives

The aims of this lecture are to:
• Review questions on Change management

2.1 INTRODUCTION

The following self-study assignment is a review of Change Management covered in the

previous lecture. Students will be required to answer the questions below in a group
presentation.

Due; 5/03/2020

2.2 REVIEW QUESTIONS

GROUP 1

1. Information systems (IS) development is about change. What kind of change will
an information system bring?
(10 marks)
2. Can we develop and implement an IS without change? Why not? How will we
know an IS project has been successful?
(5 marks)

GROUP 2

3. What will we need to change in order to have a successful IS project? What is

Change Management primarily about?
(10 marks)
4. Who are the people who will have to change? What type of things will they
change?
(5 marks)
GROUP 3

5. Change Management Process; a variety of approaches to change management

exist. What are the key stages? In your discussion, differentiate between change
management within the organization and its business processes and change
management of the software during its development.

1
 (10 marks)
6. Review the four-phase model:
Launch – what does it entail?
Communication –why is this so important?
Education - education throughout project – justify the need
After going live –emphasize continuing learning and support – justify the need.
(5 marks)
GROUP 4

7. The change management process should be embedded within the IS project.

Who should be involved?
When should they be involved?
How can change management be embedded within the IS project?
(10 marks)
8. Summary:
Integral importance of change management.
Need for considering people issues.
(5 marks)