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SUBSCRIPTION LETTER BLOKED STYLE.

OPEN PUNCTUATION
15 Av. 10-48, zona 20
Guatemala, Guatemala
July 2, 2011

THE SUNSET HERALD


P.O.B. 501
Miami, Fla. 33703
U.S.A.
ATTENTION TO: INTERNATIONAL DEPT.

Gentlemen

I am enclosing a Money Order in the amount of $40 to pay for a subscription to


your daily newspaper “The Sunset Herald" for one year, beginning with the issue of
July 15 of the present year.

Please send the receipt to my address but I would like to receive the newspaper at
the school since my students have manifested me their desire to read and
comment the interesting reports you publish in the Herald.

The address is:


National Secretarial School
10 calle 12-00, Zona 1
Guatemala, Guatemala 01001

Thanking you for your prompt attention,

very truly yours


Maria Tan
ENC. Money Order for $40
LETTER OF SUBSCRIPTION SEMI-BLOKED STYLE. OPEN PUNCTUATION
47 North Salem
Winston Salem, N.C. 29730
July 14, 2011

Business Report Printing


P.O.B. 978
Portland, Oregon 02180

Gentlemen:

SUBJECT: Two Years Subscription

I would like to subscribe myself for two years to your monthly magazine “The
Art of Writing Letters”, beginning with the August issue.

Please mail this magazine in an envelope because I am interested in the


pictures it contains and I do not want them to be damaged since I need them for
my professional activities.

A Postal Money Order for $50.00 is enclosed. Please send the magazine to
the address shown in the heading.

Sincerely yours

Donna Dreye

ENC. One Postal Money Order


RECEIPT

The Sunset Herald RECEIPT No. 0016 US$_____40.00______

Received from_____________Maria Jan_____________________________________________

The amount of___________Forty Dollars____________________________________________

For _____Subscription to “The Uunset Herald”, paid with Money Order No. 4917B2011_______

________Global Bank____________________________________________________________

__Miami___July 10, 2011___ ______James Royal_______


City Date James B. Royal
Sales Manager
DIALOGUE

Mr. James: Ms. Dandrut, please call Mr. Roges from the Nelson Company.
Ms. Dandruf: Yes Mr. James. (Ms. Dandruf contacts Mr. Roges)
Ms. Dandruf: Mr. James, Mr. Rogers is on line one.
Mr. James: Thank you Ms. Dandruf. Hello Mr. Roges, this is just to ask you
it you would accept a purchase order to be paid in two
payments.
Mr. Roges: Of course Mr. James. Do not hesitate in sending it at your
convenience. I will take care of it as soon as I can.
Mr. James: Thank you very much. I knew you would approve it.
ORDER LETTER
SEMI-BLOKED STYLE. STANDARD PUNCTUATION.

GRAND PUBLISHING COMPANY


MONSERRAT SHOPPING CENTER
P.O. Box 222, Guatemala City, Guatemala

August 3, 2012
The Nelson Company
Tower Parkway Bldg.
New Heaven, Connecticut 06441
U.S.A.

Gentlemen

We urgently need the following items to have in stock to satisfy our


customers.

4 dozen Peliqan Typewriter Ribbon.


13 m . 1/2 inch width and
10m. 11 yards length

10 dozen Black Ink Cartridge for Bubble Jet printer.


Models 770, 850H, 880C
10 dozen 25 packs of 10 CD-RW Rewritable, TechBrand,
700M /80 Minutes
3 dozen Chase Pens. Assorted colors.

We are enclosing a check for $350.50 to cover 50% of the cost of the
merchandise and shipping charges.

We will appreciate your prompt service.

Very truly yours


Edward James
Purchasing Department
ENC. a check for $350.50
Grand Publishing Company - PBX: (502) 584-2140 – Fax:(502) 584-2150 - e-mail: gpc@red.com.gt
DIALOGUE

Ms. Stevens: Mr. Jansen, we at our school have inkjet printers and would
like to know whether you would accept them as part of the
payments of a purchase order for IBIM equipment that we
would like to buy from your company.

Mr. Jansen: Before giving you my answer let me discuss the matter with my
colleagues.

Ms. Stevens: When do you think l could have the answer?.

Mr. Jansen: In two days.


ORDER LETTER
MODERN SECRETARIAL SCHOOL
720 Elgin Avenue
Guatemala City, Guatemala

August 5, 2010

Jones Stationery Supply


14 Evergreen Circle
Fayetteville, Ark 72701
U.S.A.

ATTENTION TO: PUBLISHING DEPT.

Gentlemen:

I am interested to change my inkjet printing equipment for the new line of laser
IBIM printers that appeared in the last issue of your catalog.

I understand a free demonstration on the use and maintenance of the equipment is


given when placing an order; so I will appreciate all the information concerning this
matter.

Please send me by sea freight COD ten units with the corresponding invoice
according to the prices and discounts shown in the catalog.

I will appreciate if you send me an e-mail informing me of the bill of lading number
in order to track the shipment.

Sincerely yours,
Marcia Stevens
Principal
p.c.
Moder Secretarial School – Telefax: (502) 253-8889
e-mail: modernschool@royal.net
CARDER ACKNOWLEDGING AN ORDER
DIALOGUE
Telephone conversation

Mr. Grant: Mr. James, I knew you would like to purchase the Chase Pen. I am
sure you will be very pleased with this product.
Mr. James: Yes Mr. Grant. I know the Chase Pen has been improved which will
be of benefit to our work.
Mr. Grant: I am glad to hear that. Next year I would expect to receive ia new
purchase order for this item from you.
Mr. James: l guarantee it.
ACKNOWLEDGMENT LETTER
THE NELSON COMPANY
TOWER PARKWAY BLDG
NEW HEAVEN, CONECTICUT 06441

August 11, 2012


Mrs. Edward James
Purchasing Department
P. O. B. 222
Guatemala City, Guatemala

Dear Mr. James

Subject: Order No. 240


Thank you for your order received this morning for three dozen of
Chase Pens. The pen is available in two models; the school model at
$ 5.50 each pen and the executive model with a golden band on the cap 5 at
$15.25 the unit.

I shall appreciate it if you will let me know on the enclosed card which model
you prefer. After I receive the card, I will ship promptly the model you have chosen.

I hope that you will pardon this slight delay in filling your order, but I want to
be sure that you get the pens you like.

Yours Very Truly,


Robert Grant
Sales Manager

The Nelson Company - Sales Department:


Tel. (427) 589-6951 ext. 2230 - Fax: (427) - 589-6950
Web site: http://www.nelsonconh.com- e-mall: sales@nelsonconh.com
DIALOGUE

Ms. Stevens and Mr. Taylor talk on the phone.

Ms. Stevens: Mr. Taylor, I received your letter and let me tell you that I was
assured that you distribute IBIM equipment.

Mr. Taylor: l'm sorry Mr. Stevens but you were probably misinformed
about that. It has been just two months since we stopped the
distribution of this line.

Ms. Stevens: I understand.

Mr. Taylor: As I stated it in my letter we would like to know whether you


decide to purchase some other equipment from our company.

Ms. Stevens: Thank you, l’ll get back to you on that.


ACKNOWLEDGMENT LETTER (REFUSAL)
JONES STATIONERY SUPPLY
14 Evergreen Circle
Fayetteville, Ar. 72701

August 12, 2010

Mrs. Marcia Stevens, Principal


Modern Secretarial School
780 Elgin Avenue
Guatemala City Guatemala

Dear Mrs. Stevens:

Thank you for your recent order for the IBIM laser printers.

We are sorry to inform you that we are not the distributors of that line any
more therefore we will not be able to fulfill the order you have placed with us.

With our compliments we are sending you a small supply of the publication
“Telephone Communication Techniques" which we are sure will be of particular
interest to the students of your institution.

If you would like to order some other office equipment from our company we
are definitely interested in serving you.

Yours truly,
Donald Taylor
Assistant Manager

Customer Service: (361) - 543-7525 - Fax: (361) - 543-5490


e-mail: customers@jonessta.com
INVOICE
THE NELSON COMPANY
TOWER PARKWAY BLDG
NEW HEAVEN, CONNECTICUT 06441
U.S.A.

August 19, 2012

Invoice No. 432

Mr. Edward James


P.O. Box 222
Guatemala City, Guatemala

CAT. No. QUANTITY DESCRIPTION UNIT PRICE AMOUNT

RM-0289 4 DOZEN Peliqan Typewriter Ribbon. $.5.00 $.20.00


13 mm. 1/2 inch width and
10m. 11 yards length

GK-1022 10 DOZEN Black Ink Cartridge for $.10.75 $.107.50


Bubble Jet printer.
Models 770, 850H, 880C

RS-0431 10 DOZEN 25 packs of 10 CD-RW $.17.25 $.172.50


Rewritable TechBrand,
700MB/80 minutes

EQ-0098 36 UNITS Chase Pens. Assorted colors. $.10.00 $.360.00


Executive model

Shipping charges $.25.00

Insurance charges $.30.00

TOTAL $.715.00

I When making remittances please refer to the Invoice Number


Have any questions? Send us an e-mail at invoice@nelsoncon.cam
STATEMENT OF ACCOUNT
JONES STATIONERY SUPPLY STATEMENT OF ACCOUNT
14 Evergreen Circle Month: August 2010
Fayetteville, Ar. 72701

September 6, 2010

Mr. William Becker


RD. 57
Waverly, N.Y. 14892

DATE DESCRIPTION CHARGES CREDITS BALANCE


Aug.1,2010 Balance Brought Forward $.125.00

Aug.7,2010 Our Invoice No. 189 $.431.70 $.556.70

Aug.11,2010 Your purchase $.215.85 $.772.55

Aug.18,2010 Credit memorandum No. 49 $.116.00 $.656.55

Aug.22,2010 Your order $.615.00 $.1,271.55

Aug.28,2010 Payment on Account $.125.00 $.1,146.55

Aug.31,2010 Amount due to date $.1,146.55


STATEMENT OF ACCOUNT
BANK OF COMMERCE
1900 East Street
Indiana, PA 1 7705.

STATEMENT OF ACCOUNT
Month: September 2012
Account Number
093082
Mr. Joseph Brown
325 Main Street
Indiana, PA 17705

DATE CHECKS AND DEPOSITS AND BALANCE


DEBITS CREDITS
09-01-2012 Balance forward $. 635.50

09-07-2012 No. 886040 - $ 120.00 $. 515.50

09-15-2012 $ 500.00 $. 1015.50

09-20-2012 No. 886041 - $ 45.50 $. 970.00

09-22-2012 No. 886042 - $ 200.00 $. 770.00

09-30-2012 Interest payment -$20.00 $. 790.00

09-30-2012 Your balance $. 790.00


COLLECTION LETTER
HARRISBURG
FOOD COMPANY
720 grant street
Richmond, California 94805

September 2, 2014

Mrs. Alice Harris


325 Grand Road
Berkley, California 94579

Dear Mrs. Harris:

Subject: Account Reminder

Enclosed you will End your statement of account dated July 31, 2014
showing a total net balance in the amount of $200.50.

In an effort to cooperate with you, we have asked our Credit Department to


release, for immediate shipment, all your outstanding orders. Therefore, I would
like to request your cooperation by forwarding us a check in the amount of $200.50
which will settle your account, thus avoiding any further problems in the processing
of your future orders.

If we can be of any assistance, please do not hesitate to let us know.

Very truly yours,


Rose Arnold
Credit Manager

Harrisburg Food Company-Telephone: (314)-437-2190 - Fax: (314)-437-2198


COLLECTION LETTER
OXFORD MACHINERY FACTORY
21 SOUTH WEST AV NUE
AMSTERDAM, NEW YORK 12010

September 4, 2010

Mr. Alfred Curry


2714 Sunshine Road
Washington D.C. 20521

Dear Mr. Curry:

Your account is now long overdue. We have been expecting a remittance from you
for some time, and you will admit that we have been patient. We so like to
accommodate our customers whenever possible.

We are preparing a list of our preferred customers and are planning to submit it to
the printer next month, but we shall be forced to omit your name unless we have a
remittance from you by the end of this month.

If your check is already in the mail, please disregard this letter.

Cordially yours,
Edward Jones
Credit Manager
Oxford Machinery Factory · e-mail: oxfordmf@aol.com
PBX: (564) 618-7158 · Fax: (564) 618-7162

DIALOGUE
Mr. Curry calls Mr. Jones on the telephone

Mr. Curry: Mr. Jones, l just received your collection letter dated on September
4th. It really is embarrassing for me to inform you that we will not be
able to pay by now the balance overdue with your company.

Mr. Jones: I am very sorry to hear that Mr. Curry.

Mr. Curry: I am too, but as you know we have had financial problems. I hope you
understand and ask you to give us some more time to comply with
our obligation, since in the past we have been always on time with the
payments.
Mr. Jones: Let us hope that you will be able to overcome those problems very
soon so that we can make business with you again. We trust you and
hope to have your payment as soon as you overcome your problems.
DIALOGUE

Mr. Arnold and Ms. Harris talk over the phone.

Mr. Arnold: Did you receive my letter of September 2?

Ms. Harris: Yes, and believe me, l wasn’t sure about my debt amount. I
appreciate your reminder and kindness in releasing my outstanding
orders. A check is on the mail to cancel the pending payment.

Mr. Arnold: l’m glad to hear that. It is always a pleasure to work with you.

Ms. Harris: Thank you again.


REMITTANCE LETTER
SEMI-BLOCKED STYLE. STANDAR PUNCTUATION
325 Grand Road
Berkley, Cal. 94579
September 9, 2014

Mrs. Rose Arnold, Credit Manager


720 Grant Street
Richmond, Cal. 94805

Dear Mrs. Arnold:

I am terribly sorry because I have not paid.my bill for $200.50, but I was not sure
about the amount I owed you. I was expecting my statement of account to know
the exact amount I had pending of payment.

I am enclosing a check in the amount of $100.50 and will send another one for the
rest of the debt by the end of the month to settle my account.
Please excuse this oversight and I will take steps to see that my bills are paid on
time in the future.

Very Cordially yours,


Alice Harris

Enc. one check for $100.50


REMITTANCE LETTER

2714 Sunshine Road


Washington, D.C. 20521
September 26, 2010

Mrs. Edward Jones, Credit Manager


21 South West Avenue
Amsterdam, New York 12010

Dear Mr. Jones:

I regret very much that it was necessary for you to write me about my past-due
account. I apologize for not having answered your letter before, but I was out of the
city in a business trip trying to solve financial problems. I didn't learn about your
collection letter until now, when I returned to my office and read all the
correspondence received during my absence.

I spoke with you over the phone a few days ago and I am very thankful for your
patience and comprehension on this issue. I am enclosing a check on the NEW
YORK BANK FOR THREE HUNDRED DOLLARS to pay for the total debt I have
with you.

Very sincerely yours,


Alfred Curry

ENC. Check No. 987 for $300.


CLAIM LETTER

PHIL SMITH BOOK STORE


80 MAIN STREET
BUFFALO, N.Y. 14227

September 17, 2011

Lincoln Bookstore
17 Stonehill Drive p
Boston, Mass. 02180

Attention to: Mr. Ronald Jones

Gentlemen;

In our letter dated August 31 we placed an order for 20 copies of your most recent
encyclopedia “The Life in Space".

We received the shipment and sent you the check for the total amount of your
invoice. However while unpacking we realized that the order was incomplete,
instead of the 20 copies there were only 18 and also some of them were torn up.

We look forward to the visit of your representative or news from you telling us what
you will do about our claim.

Yours truly,
Benton Rogers
Manager
CLAIM LETTER
FULL BLOCKED STYLE. OPEN PUNCTUATION

234 Banne Ave.


El Paso, Texas 79904
September 18, 2011

Regents Agency
138 Flager St.
Chicago III, 79582

Attention to: Claim Dept.

Gentlemen:

On September 15 I received your bill for $75.25 for my last order for a silk blue
dress sent to me two weeks ago.

Apparently some mistake has been made in charging me the complete price as I
made a down payment of $25; therefore my bill should be for only
$50.25 according to the invoice I have.

Kindly give this letter your prompt attention and look over my credits to have the
right statement.

Sincerely yours,
Mary Anne Wagner
DIALOGUE

Between a Storekeeper and a General Manager

The Storekeeper: Mr. Manager, l just received five boxes containing


merchandise that we didn’t order.

The General Manager: Where those boxes came from?

The Storekeeper: From Moon City and it is the first time that something is
received from there. Do you want me to return the boxes
to the sender?

The General Manager: Yes, please.

LETTER NOTIFYING THE RETURN OF MERCHANDISE

March 15, 2011

Mr. Henry Zulay


Moon City
Belmont, MA 04895

Dear Mr. Zulay,

This is to inform you that recently we received the following merchandise from your
company,

50 multipliers 100T
25 reproduction sets XM
40 transparent panels 4x4mts.

This merchandise was ver ordered by us, and I presume that it was §§ipp§§)to our
company by mistake. Unfortunately we are not interested in this merchandise.
Therefore we are returning it to you. Fortunately the shipping company has been
willing to transport the merchandise on the COD basis which has made the
operation easy. The arrangement includes insurance coverage to be paid by you.

Please acknowledge receipt of the shipment.

Very truly yours,

Eugene Collins
Storekeeper
DIALOGUE

Mr. Jones: Please, accept our apologies for the mistake made in the shipment of
the material you ordered.

Mr. Rogers: Although it is nothing very serious, it is important for us to receive our
order complete.

Mr. Jones: I agree with you and l will see that in the future this mistake is not
repeated.

Mr. Rogers: l appreciate your interest in this matter.

Mr. Jones: We already made the arrangements to complete your order and
repleace the damaged books.

Mr. Rogers: l am glad to hear that. Thanks for your concern.


ADJUSTMENT LETTER
(Valid complaint)

LINCOLN BOOKSTORE
17 Stonehill Drive
Boston, Massachusetts 02180

September 24, 2011

Mr. Benton Rogers, Manager


80 main Street
Buffalo, New York 14227

Dear Mr. Rogers:

Subject: Visit of Mr. John Wiston

We received your letter dated September 17 in which we learned with regret that
your order was incomplete and some of the books were torn up.

We are very sorry and want to apologize for the mistake made. Our Shipping
Department has been completely reorganized and the employee who was in
charge of your order did not finish filling it. The new staff did notorealized that the
order was not complete and delivered it.

We want to inform you that our representative, Mr. John Wiston, will be glad to visit
your bookstore next Tuesday, September 30 to give a solution to this problem.

Cordially yours,

LINCOLN BOOKSTORE
Martin Knox
Sales Manager

Lincoln Bookstores-Phone: (617)-987-5497-Fax: (617)-987-5499-e-mail:


lincoInbooks@ola.com
ADJUSTMENT LETTER
(Valid complaint)
Full blocked style. Standard punctuation

REGENTS AGENCY
138 Flager Street
CHICAGO, ILLINOIS 79552

September 24, 2011

Miss Mary Anne Wagner


234 West Banne Avenue
El Paso, Texas

Dear Miss Wagner:

In answer to your letter about your bill for $ 75.25 instead of $50.25, we have
carefully reviewed our credit records to seek for the right amount.

You have indeed made a down payment of $25 for the dress, but at a later date
you ordered a pair of leather shoes for $25.

We regret very much that we did not show this on our statement sent to you, and of
course the amount due was different.

We trust that you will be satisfied with this explanation, and let 5 me tell you that it
will always be a pleasure to serve you in your further orders.

Truly yours,
Margaret Cleveland
Accounting Department
DIALOGUE

Ms. Wagner: Thank you very much for your explanation.

Ms. Cleveland: l see that you are satisfied with the clarification presented in
my letter.

Ms. Wagner: Yes, and l remembered my request for the shoes.

Ms. Cleveland: lt will be a pleasure to receive new orders from you.


SALES LETTER
CIRCULAR
GUAT TRAVEL AGENCY
79 CENTRAL AVENUE
GLENDSIDE, PHILADELPHIA 19144

March 29, 2012

Dear Traveler:

The great European Winter is almost at your door, the miracle of the Old Continent
is now in your hands, your dream of visiting: Spain, France, Germany, Italy and
Holland can come true if you join our 40-day trip.

The “GUAT Travel Agency” offers you for a limited time, the 40-day tour to the
most important cities of Europe, visiting the great museums, the gorgeous markets,
the attractive places and historic buildings. All these things will be enjoyable for you
at the reduced price of $1,500 including airplane ticket and your transportation
from one city to another.

We will leave from Philadelphia for our winter trip on November 17. If you want
more information on this wonderful tour, a telephone call, an e-mail or a personal
visit will give you all the additional details. You may also visit our web site for more
wonderful tours!

Cordially yours,
Sue Livingston
Publicity Manager
DIALOGUE

Mr. Lewis: (By phone) Hello Mr. Lavy I would like to know whether your company
has cancelled the advertisement on new products since for a long
time I have not received the circulars you used to send in this regard.

Mr. Lavy: You are right Mr. Lewis we indeed have cancelled such procedure
due to its high costs.

Mr. Lewis: Does that mean that you will release no information on new products?

Mr. Lavy: Not necessarily. We will let you have that information by regular letter
depending on the nature of the new acquisitions. For that purpose we
have already in our tiles the activities developed by your company
and its requirements.
LETTER OFFERING A NEW PRODUCTO
MACHINERY INCURPORATED
589 Beacon Blud., N.lll.
San llntonio, Til 92569

May 4, 2012

Mr. Lukas Lewis


75 Pinetree St.
Carmel, CA 04586

Dear Mr. Lewis:

This is to inform you that recently we received a shipment of new equipment that
could be of interest to you. It is the K Perforator, which is now available in our
store. Since you are in our roll of privileged customers, we are presenting an offer
of this equipment to you at a very special price, US$55O per unit. As you can see
the price is not very high compared with the advantage of the machine, described
in the enclosed brochure.

If you decide to buy it, have in mind that you can also enjoy our plan to pay it in
installments with a very low surcharge.

On the other hand if you are interested, we can arrange for a demonstration on
how this machine operates.

Very truly yours,


Thoms Lavy
Sales Manager

Enclousure

Machinery incorporated - Telefax: (987]-582-5457 - email: machin@ola.com


DIALOGUE

Mr. Frozen: Mr. Keats, the Board of Directors has decided to revise the
company’s price list as of June 1st.
Mr. Keats: lt was about time since the costs of operation have increased
considerably.
Mr. Frozen: Yes, we were concerned about this issue and we’re waiting for the
East financial report to make the final decision.
Mr. Keats: Well, in that case we will prepare at circular letter to be sent to our
customers for them to know that very soon they will have in their
hands a revised price list.

LETTER ANNOUNCING A REVISION IN PRICE LIST

Office Supplies
903 Brandon St.
Savannah, GA 02598
May 15, 2012

Dear Customer:

During the past three years we have been receiving your purchase orders and if
you have noticed it, no changes have been operated in the prices for the
merchandise you have bought from us.

We are sure that you are aware that nowadays the costs of operation of any
company have increased signihcantly which makes it necessary to revise any price
catalogue or list.

In a recent meeting of the Board of Directors of this company, it was decided that
the policy on prices must be revised. Therefore it is anticipated that a new price list
will be published as of June 1st reflecting increase in the prices of some products.
Of course, whenever it is possible we will continue with our policy of discounts and
special prices.

We invite you to visit our web site http://www.offsup.com where you will find the
new price list and a comprehensive catalog of all our products.

We look forward to continue our business relationship with you.

Sincerely,
Daniel Keats
General Manager

Office Supplies - http://www.oifsup.ccm - e-mail: imormatio@offsup.com


PBX: (532) - 754-8120 - Fax: (542) - 754-9025
DIALOGUE
BETWEEN THE CHIEF ENGINEER AND A GENERAL MANAGER

The Chief Engineer: We are taking care of the final details to have the new
installations of the Company finished.

The General Manager: lt seems to me that the premises have been designed
adequately.
They will undoubtedly satisfy our customers.

The Chief Engineer: l am sure about that. We have introduce innovations


using the most advanced technology.

The General Manager: For the future we have to keep it in mind that technology
does not stop and that we have to keep an eye on new
developments.

LETTER OF INVITATION
ELECTRONICS CITY
4th avenue No. 234, N. E.
Magic City, Paradise State 30005

April 23, 2012

Dear Customer,

It is a pleasure to announce you the opening of our new installations. We invite you
cordially to visit us. The company is located now at the following address:

4th. Avenue No. 234, N.E.


Magic City, Paradise State 30005

We will be very glad to show you our new facilities. In this regard the company is
very grateful for the suggestions received from our customers, to include details
that will facilitate the attention to the public and to carry out the operations more
eficiently.

So, our company possesses now a new image with an improved and more
pleasant environment that we are sure will make you feel as at home.

We are happy to share with you this achievement and hope you will visit us soon.

Sincerely,
Peter Lopez
Store Manager
Electronic City-Phone(304)987-5437-Fax(304)987-5490
e-mail: eleccity@netw.com
ADVERTISEMENT
SEEKING FOR A
STAFF ACCOUNTANT/BOOKKEEPER

We are one of the top 100 companies in the insurance field located in Sausalito.
We seek a highly motivated Staff Accountant/Bookkeeper for full—time permanent
position. Excellent opportunity for those who are career minded.

Duties include but not limited to the following:

• General ledger reconciliation


• Financial statement preparation
• Preparation of management reports
• Monitoring of all company bank accounts and preparation of daily cash balances.
• Assist in monthly closings
• Analyze and reconcile P&L and balance sheet accounts
• Perform other analysis and manage special projects as required

Required:
• Accounting diploma
• Proficient in the use of electronic spreadsheets and word processing
• Strong verbal and written communication skills
• Team player able to work independently, and assist others when needed
• Ability to multi task and work under deadlines
• Strong attention to detail

Previous work experience in the field is not mandatory.


Excellent benetits include a year bonus, health and dental insurance.

Send application letter to

humres@abcinsy,c0m or fax to (123) 456-1890

APARTMENT FOR RENT


Newly renovated 3bed/1bath apartment on Strathmore Road. Features include
great closet space, elegant lighting, new appliances, dining room, dishwasher,
disposal and microwave, eat-in kitchen, fireplace, wall to wall carpet, laundry in
building. This building is strategically located right in Century Corner and offers
garage parking, security, central air, elevators. Great location near shopping, bus
transportation and both B and C metro lines. Rent includes heat, hot water and
cable. Pets not allowed. Fee negotiable. One month security deposit is required.
Available NOW!

To request an appointment to visit the apartment send an e-mail to rent@apts.com


or call (123) 456-7890
WE ARE HIRING AN
EXECUTIVE ASSISTANT

The Best company, one of Cambridge’s largest and fastest growing companies, is
seeking a full-time Executive Assistant for our Corporate office. Duties include but
are not limited to, phone attention, generating reports, word processing, scheduling
and event planning. This position is part of an Executive Assistant team, supporting
several executives.

Must have experience with word processing, spreadsheet and e-mail. The right
candidate would possess excellent interpersonal skills and have the ability to
handle personal and confidential information. Must be flexible, well organized,
detail—oriented and be able to multi-task.

Work hours for this position are 8:0Oam to 5:0Opm (we will consider other
schedules), Monday through Friday. We offer a very competitive salary, according
to experience and a generous benefits package, including medical, dental,
prescription, retirement fund, vacation time and more.

All interested candidates should send a resume to:


hhtt@tbstco.com
DIALOGUE

Jane: Hi Tod! I was wondering if you are still looking for a new job.

Tod: Yes Jane, the reason is that even though l cannot complain about
the company l am working for, l don’t see a possibility of getting a
promotion.

Jane: Well, in that case, let me tell you that this morning l read in The
Continental Herald that an insurance company is looking for an
accountant and l thought of you.

Tod: Was this ad in today’s news paper?

Jane: Yes, it appeared in the classifieds section. l think you meet the
requirements specified in the ad. Besides, the perspectives look
fine.

Tod: Thank you Jane for thinking about me. l’ll get the paper to find out
what l have to do to apply for this position.

Jane: You are welcome Tod! l hope this is what you are looking for.
LETTER OF APPLICATION
5023 Knox Avenue I
Augusta, Georgia 30904
October 1st, 2011.

Capital Insurance Company


P.O.B. 508
Augusta, Georgia 30904

Subject: Accountant position

Gentlemen:

An advertisement in the current issue of the Continental Herald states you are
seeking for a general accountant for a commercial enterprise.

In my present position as assistant accountant of Petroil Company, I help to


supervise and coordinate the work assignment to 15 persons in our Accounting
Department; in addition I relief the General Accountant, my supervisor, of routine
ofice duties.

My experience in accounting procedures has been varied as you can see from the
enclosed resume.

My degree as Public Accountant, plus a semester of graduate studies in the same


Held have given me the skills to full a position as the one that you are offering.

May I have an interview? You may write me, or call me either at it my home after
6:30 p.m. or at the ofice between 8:30 and 5 p.m.

Thanking for your kind attention,

Yours very sincerely,


Tod Koontz

enc. Resume
LETTER OF APPLICATION

4590 Richmond Blvd.


Abiline, Texas 47445
October 8, 2011.

Texas Star News p


P.O.B. 397 ‘
Houston, Texas

Gentlemen:

In yesterday’s newspaper I read your advertisement asking for a Bilingual,


Spanish-English, Secretary.

I am twenty-Hve years old, graduated as a Bilingual Secretary from Parkhill School


in 2004. I have worked at the Bluestone Company in El Paso, Texas for three
years, and now I am working at The Green Gardens Insurance Company.

My speed in Shorthand is 90 words per minute, and in typing 80 words per minute.
As the secretary to the manager, I have had experience in translating from English
to Spanish and vice versa, as well as performing all the clerical work.

I am enclosing curriculum vitae for your knowledge. Any reference or additional


information you may need I will be glad to furnish it to you.

Could you grant me an interview at any date and time you consider convenient?

Yours cordially yours,

Sue Maler

enc. Curriculum Vitae


REFERENCE LETTER

Guatemala, October 9, 2011

TO WHOM IT MAY CONCERN

Ms. Lesbia Gámez is interested in a position in sales promotion or advertising


work. He has had several years of practical experience, and in my opinion there is
no question that he will be very loyal to the Erm that may make use of his services.

He has completed a fruitful year acting as a public-relations agent for a well-known


electric-clock company in this city.

I give him my approval and recommendation Hithout reserve.

Sincerely,
Maribel Méndez
Licenciada
REFERENCE LETTER
Closed punctuation

THE GREEN GARDENS


INSURANCE COMPANY

October 10, 2011

PAN AM Insurance Co.


123 Hope St.
Grand Rapids, Mich. 48103

Gentlemen:

As manage: of the Green Gardens Insurance Company, and boss to Miss Sue
Maler, I am pleased to tell you that I know Miss Maler since she has been working
for our company for two years and six months. She is a very efdcient secretary and
an excellent person; as a secretary to the manager she has been doing a great job.

Our company is sorry for having her go, but let us assure you that your company
will make a great acquisition by hiring her.

Sincerely,
Wayne Thompson
Manager

.
The Green Gardens Insurance Company-1234 Sheridan Street, El Paso, Texas
79940 PBX: (426)-517-4357-Fax(426)-517-4385-email: helpdesk@ggardinsur.com
DIALOGUE

Mr. Richards: Mr. Thompson, will you please confirm a detail concerning your
reference letter on Ms. Maler?

Mr. Thompson: With much pleasure.

Mr. Richards: Is she a sociable person?

Mr. Thompson: Yes, and possesses excellent human relations.

Mr. Richards: Thank you Mr. Thompson for your cooperation.

Mr. Thompson: No problem, I hope Ms. Maler gets the position she’s applying
for.
LETTER APPLYING FOR CREDIT
P.O.B. 999
Guatemala City, Guatemala
October 5, 2010

National Gas Station


540 Roosevelt Blvd.
Guatemala, Guatemala

Gentlemen:

I would like to apply for credit with your firm. For about six months I have been
buying from you on a cash basis. I find this inconvenient because of the additional
time it involves; therefore I would like to arrange to pay you on a monthly basis.

I have used this system for a long time with the following firms that could supply
you the necessary information and references about my solvency with them.

Grand Supermarket Golden Drugstore


North Shopping Center 310 Roosevelt Blvd.

Metropol Bank
The Tower Bldg.
Central Zone

If you wish any further references to consider my request, I shall be glad to furnish
them to you.

Sincerely yours,
Steven Livingston
DIALOGUE

Mr. Livingston: Mr. Manager, as of today, l have not received your answer to
my application for credit. ls there anything ANLOIJQ with it?

Mr. Manager: No Mr. Livingston. We have not been able to answer your
application due to the tact that during the last three months we
have received quite a number of applications similar to yours
and it takes time to examine them.

Mr. Livingston: I understand that but, would it be possible that you examine
mine with some priority?

Mr. Manager: We will do our best. I assure you that we will notify you of our
decision as soon as we can.

LETTER APPROVING CREDIT


NATIONAL GAS STATION
540 Roosevelt Boulevard Zona 7
Guatemala City, Guatemala

October 29, 2010

Mr. Steven Livingston


P.O.B. 999
Guatemala, Guatemala

Dear Mr. Livingston:

Subject: Application for credit

In response to your letter dated October 5, we are very pleased to inform you that
your application for credit at our gas station has been approved.

The information we have received from the companies you included as references
was so favorable that we are proud to count you among our customers.

Looking forward to serve you.

Cordially yours,
Charles Gray
Manager

National Gas Station


Customer Service Phone: (582)-1591-1858-Fax: (582)-1581-18
e-maiI:nangas@ula.com
LETTER REFUSING APPLICATION FOR CREDIT
NATIONAL GAS STATION
540 Roosevelt Boulevard Zona 7
Guatemala City, Guatemala

October 29, 2010

Mr. Steven Livingston


P.O.B. 999
Guatemala, Guatemala

Dear Mr. Livingston:

We are very sorry to inform you that for the moment we are not approving credit
accounts due to the fact that we are bringing to a close a series of operations.

Your request has been included in the list of matters pending of resolution. As soon
as we have the opportunity, your request will be given every consideration.

In the meantime, please come by our station, we will be very happy to serve you.

Yours truly,

Charles Gray
Manager

National Gas Station


Customer Service Phone: (582)-1591-1858-Fax: (582)-1581-18
e-maiI:nangas@ula.com
DIALOGUE

Mr. Gray: This is the manager of National Gas Station calling Mr. Livingston to
confirm the contents of a letter l sent him refusing his application for
credit.

Mr. Johnson: Mr. Livingston is not in right now and let me tell you that l know he is
not interested in that application any more.

Mr. Gray: Well, l feel better because in spite of our efforts it was not possible to
approve his application.

Mr. Johnson: Anyhow, l will tell Mr. Livingston that you called him. Thank you for
your concern.
MEMORANDUM NUMBER 18

TO: All the Typing Teachers


FROM: Marilyn Taylor, Principal
SUBJECT: King Typewriter Company’s demonstration
DATE: October 16, 2012

This memorandum is an invitation to all the Typing Teachers to attend the lecture
and demonstration that will be given by the “King Typewriter Company", on Friday
24 at 9 a. m. in our Conference Room.

In this demonstration experts will talk about how to use the new typewriter; it is a
meeting in which you will have the opportunity to learn the maintenance service of
the “King Machine", and also a variety of works that you can do with it.

At the end of the demonstration, time will be provided to everyone to ask questions
to the lecturers.

I need not to ask you for your cooperation, to make this event a great success. You
will never regret having come to this demonstration.
Please inform your students and tell them to attend this event.
INTER-OFFICE MEMORANDUM

DATE: Guatemala October 11, 2012.

TO: All Sales Agents

FROM: Sales Manager

SUBJECT: Great Christmas Promotion

Now that Christmas is approaching, we need to have a special promotion of all our
products from the different departments. Special emphasis é will be placed on our
Electrical Appliances.

The company has decided to grant a 10% discount on purchases made from
November 17 to December 24 as an attraction to increase our sales and the
number of customers.

To discuss all the aspects of this plan you are requested to attend a meeting on
Monday 20 at 9 a. m. at the conference room. Please bring suggestions.

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