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  • Fm-Sds-Ict-001 Rev 01 Ict Technical Assistance (Ta) Form-Editable

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    Alvin Agonoy Novencido
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    Alvin Novencido from Naguilian National High School submitted an ICT technical assistance form requesting help with a printer issue. The form provides his contact information and the school information. It documents that the request was made on May 20, 2020 at 6:00pm regarding a nature of request involving hardware and printers. Upon inspection, the ICT unit found issues with the printer's serial number and will take action to address the problem and provide a status and recommendation. The client and school head will provide feedback on the assistance received.

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    FM-SDS-ICT-001 REV 01 ICT TECHNICAL ASSISTANCE (TA) FORM-EDITABLE (1)

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    Alvin Novencido from Naguilian National High School submitted an ICT technical assistance form requesting help with a printer issue. The form provides his contact information and the school information. It documents that the request was made on May 20, 2020 at 6:00pm regarding a nature of request involving hardware and printers. Upon inspection, the ICT unit found issues with the printer's serial number and will take action to address the problem and provide a status and recommendation. The client and school head will provide feedback on the assistance received.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    72 views2 pages

    Fm-Sds-Ict-001 Rev 01 Ict Technical Assistance (Ta) Form-Editable

    Uploaded by

    Alvin Agonoy Novencido
    Alvin Novencido from Naguilian National High School submitted an ICT technical assistance form requesting help with a printer issue. The form provides his contact information and the school information. It documents that the request was made on May 20, 2020 at 6:00pm regarding a nature of request involving hardware and printers. Upon inspection, the ICT unit found issues with the printer's serial number and will take action to address the problem and provide a status and recommendation. The client and school head will provide feedback on the assistance received.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    ICT TECHNICAL ASSISTANCE (TA) FORM

    CLIENT INFORMATION Short Description of your Request/Problems


    First Name: Alvin Encountered:
    Last Name: Novencido ____________________________________________________________
    Office/School: Naguilian National High School ____________________________________________________________
    Date of Request: May 20, 2020 ____________________________________________________________
    Time of Request: 6:00 Pm ____________________________________________________________
    If Applicable: ____________________________________________________________
    District/Cluster: Naguilian ____________________________________________________________
    School Head: Orlando B. Nicolas ____________________________________________________________
    Contact No.: ________________________ ____________________________________________________________
    ICT Coordinator: Genevev Reyes ____________________________________________________________
    Contact No.: ________________________ ____________________________________________________________
    For DepED Email Creation/Reset/Suspension/Deletion: ____________________________________________________________
    Middle Name: Agonoy ____________________________________________________________
    DepED Email: alvin. novencido@deped.gov ____________________________________________________________
    Recovery Information: ____________________________________________________________
    Personal E-Mail: __________________________________ ____________________________________________________________
    Permanent Mobile No.: _09057871428 ___________________________________

    ---for the ICT Unit---

    NATURE Hardware Software Network Others


    1. Printer 4. Internal 7. OS 10. Installation 13. LAN Configuration 16. DCP
    OF
    2. System Unit 5. Peripherals 8. Drivers 11. Update 14. Router/Cables
    REQUEST 3. Monitor/Display 6. Connectors/Plugs/Power 9. Malware 12. Files/Data 15. Internet
    ITEM DESCRIPTION SERIAL NO. PROBLEM/ISSUE
    FINDINGS

    (Property Number) (Please specify) (Please specify)


    ACTION
    TAKEN

    STATUS/RECOMMENDATION:
    ( ) GOOD/RETURNED ( ) CHECK FOR AUTHORIZED SERVICE CENTER ( ) FOR PART REPLACEMENT ( ) UNSERVICEABLE

    CLIENT FEEDBACK (SDO Client): Client (SDO Proper)/ Noted/Processed by:


    Excellent
    (4)
    Very
    Good
    Good
    (2)
    Satisfactorily
    (1)
    School Head (Schools):
    (3)

    ORLANDO L. NICOLAS, JR.


    Date Finished: ________________________
    Signature Over Printed Name
    Time Finished: ________________________
    Information Technology Officer I
    Alibagu, City of Ilagan, Isabela 3300 deped-isabela.com.ph
    (078) 323-0281; (078) 323-2015 Sdo Isabela
    isabela@deped.gov.ph
    Doc Code: FM-SDS-ICT-001 Rev: 01
    As of: Sept 12, 2019 Page: 1

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