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‫א‬
‫א‬‫א‬‫א‬
‫א‬٢٣٠
 ‫א‬٢٣٠ ‫א‬
 
EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 
 W،،‫א‬‫א‬،‫א‬ 
 
  ‫א‬ ‫א‬ ‫א‬ ‫א‬‫א‬  ‫א‬ ‫א‬  ‫א‬ ‫א‬  
‫א‬‫א‬‫א‬،‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 K ‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ 
  ‫א‬        ،‫א‬ ‫א‬‫א‬  
‫א‬  ‫א‬ ‫א‬ ‫א‬ ‫א‬ ‫א‬   ‫א‬    ،  
‫א‬،‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ ‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬،‫א‬
 K‫א‬‫א‬،‫א‬
 ? ‫א‬ ?   ? ‫א‬‫א‬ ‫א‬  ? ‫א‬ ‫א‬   
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ 
،‫א‬،‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬
   W    ‫א‬ ‫א‬  ‫א‬    ‫א‬ 
 K‫א‬
 
 ‫א‬‫א‬‫א‬‫א‬
 
 
‫א‬‫א‬‫א‬
‫א‬
 ‫א‬
١
 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
 ‫א‬W‫א‬‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫א‬  J١
K‫א‬‫ א‬ J٢
K‫א‬‫ א‬ J٣
K‫א‬‫א‬  J٤
‫א‬  J٥
 
 W‫א‬‫א‬
K •
K •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
 
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
KMicrosoft Office‫א‬‫א‬‫• א‬
 
 E٤F‫א‬‫א‬‫א‬
 
 
 
 
-١-
 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
 ‫א‬‫א‬
 ‫א‬
Information Systems Introduction
 ‫א‬١{١
 
‫א‬‫א‬‫א‬‫א‬ ‫א‬
 K‫א‬‫א‬‫א‬
 
K‫א‬‫א‬‫א‬W •
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬W‫• א‬
K‫א‬‫א‬
 W‫א‬ •
  J
  J
 K‫א‬‫א‬ J
  J
 J
K‫א‬‫א‬‫א‬‫א‬‫א‬W‫• א‬
 W
 InputE‫א‬F‫א‬ J
ProcessE‫א‬F‫א‬ J
-٢-
 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
 OutputE‫א‬F ‫א‬‫א‬ J
Feedback E‫א‬‫א‬FL‫א‬ J
 
،‫א‬،‫א‬‫א‬ •
 W‫א‬‫א‬‫א‬
‫א‬‫א‬
‫א‬‫א‬
‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
W‫א‬‫א‬‫א‬ •



‫א‬‫ א‬
‫א‬‫א‬
W‫א‬‫א‬ •
‫• א‬
‫• א‬
E‫א‬F‫א‬‫• א‬
 
‫א‬ ١{٢
 ‫א‬‫א‬WInput‫• א‬
 ‫א‬ J
‫؟‬   J
-٣-
 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
 ‫א‬‫א‬W Process E‫א‬F‫• א‬

 ‫א‬‫א‬‫א‬،‫א‬،‫א‬  J
   J
 ‫א‬‫א‬‫א‬‫א‬‫א‬WOutput‫• א‬
  J
‫א‬ J
 
 K‫א‬‫א‬‫א‬‫א‬‫א‬W Feedback ‫א‬L‫א‬ •
 
Activities in an IS
INPUT PROCESS OUTPUT
FEEDBACK
 ‫א‬‫א‬‫א‬
W‫א‬‫א‬1.3
Executive Support Systems ‫א‬‫א‬
   ‫א‬ ‫א‬         
 K
Decision Support Systems‫א‬‫א‬‫א‬
، ‫א‬‫א‬ ‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬
-٤-
 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
Management Information E‫א‬‫א‬ ‫א‬ F ‫א‬  ‫א‬

Systems
‫א‬‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬
Knowledge Base Systems‫א‬
 ‫א‬‫א‬
 K
Office Automation Systems‫א‬‫א‬
‫א‬‫א‬   ‫א‬‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬EAutomationF
 K‫א‬
 Transaction Processing Systems‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬1.4
Approaches to IS
TECHNICAL APPROACHES
COMPUTER
OPERATIONS
SCIENCE
RESEARCH
MANAGEMENT
SCIENCE
MIS
SOCIOLOGY
PSYCHOLOGY POLITICAL
SCIENCE
SOCIOTECHNICAL
BEHAVIORAL APPROACHES 7
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 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
 W‫א‬‫א‬
Technical Approach‫א‬‫א‬ K١
Sociology Approach‫א‬‫ א‬K٢
Behavioral Approach‫א‬‫ א‬K٣
 
Technical Approach‫א‬‫א‬ J‫א‬‫א‬ J
W‫א‬‫א‬‫א‬
 ‫א‬‫א‬ •
 ‫א‬‫א‬•
‫א‬‫א‬‫א‬•
 Sociology Approach ‫א‬‫א‬ J‫א‬ J

‫א‬‫א‬،‫א‬،‫א‬،‫א‬،‫א‬‫א‬‫א‬•
 K‫א‬‫א‬‫א‬،‫א‬،‫א‬‫א‬
 ‫א‬‫א‬ J J J J‫א‬•
‫א‬K
Behavioral Approach‫א‬ J‫א‬‫א‬

-٦-
 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
‫א‬،‫א‬‫א‬‫א‬
W‫א‬‫א‬ ‫א‬
 ‫א‬‫א‬•
 ‫א‬‫א‬‫א‬•
 ‫א‬‫א‬•
‫א‬‫א‬•

،  ‫א‬ ‫א‬‫א‬‫א‬‫א‬W 
‫א‬‫א‬K‫א‬‫א‬ 
‫א‬‫א‬K‫א‬‫א‬‫א‬
 ،‫א‬‫א‬K‫א‬
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬،‫א‬
،K ‫א‬‫א‬‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬ ‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬،
‫א‬،E‫א‬‫א‬F‫א‬‫א‬K
 ‫א‬‫א‬
‫א‬E
 F‫א‬‫א‬‫א‬‫א‬‫א‬،‫א‬
‫א‬‫א‬‫א‬،‫א‬K‫א‬‫א‬‫א‬‫א‬
، ‫א‬‫א‬، ‫א‬‫א‬‫א‬،‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬،‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬ si،‫א‬K‫א‬
‫א‬K‫א‬‫א‬،‫א‬K‫א‬‫א‬‫א‬،‫א‬K
 K‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬K‫א‬‫א‬
-٧-
 ‫א‬‫א‬  ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬  
 
 W‫א‬
‫؟‬System‫א‬ K١
‫؟‬‫א‬‫ א‬K٢
‫؟‬‫א‬،‫א‬ K٣
‫؟‬‫א‬‫א‬‫א‬ K٤
‫؟‬‫א‬ K٥
‫؟‬‫א‬ K٦
‫؟‬‫א‬‫א‬‫א‬ K٧
‫؟‬‫א‬‫א‬‫א‬ K٨
‫؟‬‫؟‬‫א‬‫א‬ K٩
‫؟‬‫א‬‫א‬‫ א‬K١٠
-٨-
‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬
٢
 ‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ‫א‬‫א‬
 ‫א‬‫א‬‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬ K١
K‫א‬‫א‬‫א‬ K٢
K‫א‬‫א‬‫א‬ K٣
 K‫א‬‫א‬‫א‬ K٤
 
 W‫א‬‫א‬
K •
Data show •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
 
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
KMicrosoft Office‫א‬‫א‬‫• א‬
E٤F‫א‬‫א‬‫א‬
 
 
 
 
-٩-
 ‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ‫א‬‫א‬
‫א‬‫א‬‫א‬
Management Information Systems
Management Information Systems ‫א‬‫א‬‫א‬ ٢{١
‫א‬‫א‬،‫א‬،‫א‬‫א‬‫א‬،‫א‬ •
WK‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫ א‬
‫א‬
:MIS ‫א‬‫א‬‫א‬ •
،‫א‬،‫א‬،‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬،‫א‬،‫א‬‫א‬‫א‬،‫א‬‫א‬
‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
- ١٠ -
 ‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
‫א‬‫א‬‫א‬ ٢{٢
K ‫א‬‫א‬‫א‬‫א‬ ‫א‬‫א‬‫א‬
 K  ‫א‬  ‫א‬  ‫א‬ ‫א‬‫א‬‫א‬ ‫א‬ ‫א‬‫א‬ ‫א‬ 
 W‫א‬‫א‬‫א‬
‫א‬‫א‬ •
E‫א‬F‫א‬‫א‬ •
 •
W‫א‬‫א‬ •
‫ א‬
‫ א‬
‫א‬‫א‬‫ א‬
W‫א‬‫א‬‫• א‬
‫א‬‫ א‬
‫א‬‫ א‬
‫א‬‫ א‬
‫א‬‫ א‬
‫א‬‫א‬‫א‬٢{٣
W‫א‬،‫א‬‫א‬‫א‬
‫א‬‫א‬ •
‫א‬‫א‬ •
‫א‬‫א‬‫• א‬
 •
 •
‫א‬ •
- ١١ -
 ‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 W‫א‬
 
‫؟‬Management Information Systems‫א‬‫א‬‫א‬‫ א‬K١
‫؟‬‫א‬‫א‬‫א‬ K٢
 ‫؟‬‫א‬‫א‬‫א‬ K٣
 
  Case Study - ‫א‬
‫א‬ J‫؟‬ J‫א‬‫א‬‫א‬ J
 ‫א‬ J
‫א‬
 ‫א‬‫א‬•
‫א‬‫א‬‫א‬E٦ J٤F•
 W‫א‬
 ‫א‬•
 ‫א‬‫א‬‫א‬•
 ‫א‬‫א‬•
 ‫א‬‫א‬‫א‬•
 ‫א‬•
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬•
 
‫א‬
K ‫א‬‫א‬‫א‬،‫א‬‫א‬ ‫א‬
‫א‬ ‫א‬‫א‬K‫א‬‫א‬‫א‬١٩٩٧
‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬،marciano،‫א‬
،‫א‬٦‫א‬‫א‬MarcianoK ‫א‬ 
 ‫א‬
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 ‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 

 ‫א‬K ‫א‬‫א‬‫א‬‫א‬

 ‫א‬‫א‬‫א‬K٢٠٠٣ ٢
 ‫א‬
 
K‫א‬‫א‬
‫א‬K
 ‫א‬ ‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬،
‫א‬،‫א‬‫א‬PeopleSoft‫א‬K
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬١٠٠٠‫א‬‫א‬‫א‬
‫א‬‫א‬
‫א‬
 ‫א‬،apparelbuy.com‫א‬‫א‬
K ‫א‬‫א‬‫א‬K‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬apparelbuy.com
 ‫א‬Apparelbuy.comK‫א‬‫א‬،‫א‬،‫א‬
،‫א‬‫א‬،‫א‬ ‫א‬،‫א‬‫א‬‫א‬
‫א‬ ‫א‬K‫א‬
‫א‬،‫א‬‫א‬K
 ‫א‬،‫א‬‫א‬
Apparelbuy.comK١١٠٣٥٠‫א‬
K،‫א‬
‫א‬،guess.com‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬K
 ‫א‬‫א‬‫א‬
 ‫א‬‫א‬،‫א‬‫א‬‫א‬
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‫א‬‫א‬‫א‬‫א‬ ‫א‬‫א‬‫א‬www.guesskids.com
‫א‬‫א‬‫א‬‫א‬‫א‬K‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬GuessexpressK‫א‬‫א‬
 ،‫א‬،‫א‬‫א‬‫א‬‫א‬،‫א‬‫א‬
‫א‬‫א‬‫א‬K ‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬guessexpress
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 ‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
K ‫א‬‫א‬ ‫א‬‫א‬

‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
،‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K ‫א‬‫א‬‫א‬  
 ‫א‬‫א‬
 ‫א‬‫א‬‫א‬www.guesskids.comwww.babyguess.com ‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬  ‫א‬
‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬Guessexpress
،‫א‬،‫א‬‫א‬‫א‬‫א‬،‫א‬
‫א‬guessexpress‫א‬‫א‬‫א‬K ‫א‬‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K ‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
- ١٤ -
‫א‬‫א‬‫א‬
‫א‬‫א‬
 ‫א‬‫א‬
٣
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ‫א‬‫א‬
 ‫א‬‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬ K١
K‫א‬‫א‬‫ א‬K٢
K‫א‬‫א‬ K٣
K‫א‬‫א‬‫ א‬K٤
 K‫א‬‫א‬ K٥
 
 W‫א‬‫א‬
K •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
 
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
 
 E٤F‫א‬‫א‬‫א‬
  
 
- ١٥ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ‫א‬‫א‬
 ‫א‬‫א‬
Data and Information
 W‫א‬‫א‬٣{١
‫א‬‫א‬K  ‫א‬‫א‬‫א‬

 K‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
W‫• א‬
 K‫א‬‫א‬K
‫א‬‫א‬ ‫א‬‫א‬‫א‬‫א‬‫ א‬
W‫• א‬
K‫א‬‫א‬‫א‬‫א‬ 
K‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬ ٣{٢
W‫א‬‫• א‬
W‫א‬‫א‬
  K‫א‬  ‫א‬     ‫א‬  ‫א‬
‫א‬  ‫א‬‫א‬ ‫א‬       ‫א‬‫א‬
 K
W‫א‬
‫א‬،‫א‬
 K‫א‬
- ١٦ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
‫א‬‫א‬‫א‬ ٣{٣
 W‫א‬‫א‬‫א‬
W K١
 ‫א‬‫א‬
W‫א‬ K٢
 
W K٣
 ‫א‬‫א‬‫א‬
:‫ ﺠﺩﻴﺩﺓ‬K٤
‫א‬‫א‬
W K٥
 ‫א‬
‫א‬ ٣{٤
 K‫א‬
 W
 ‫א‬
   ‫א‬ 
   ‫א‬‫א‬
   
 
   ‫א‬‫א‬  ‫א‬
     ١١١١
     ٢٢٢٢
     ٣٣٣٣
- ١٧ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ‫א‬ 
 K‫א‬‫א‬ 
 W 
‫א‬‫א‬ 
     ١١١١
     ٣٣٣٣
 
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬
 KE‫א‬F‫א‬‫א‬
- ١٨ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 
 W‫א‬
 
‫؟‬Information ‫א‬Data‫א‬‫א‬ K١
‫؟‬Information Systems‫א‬ K٢
‫؟‬‫א‬‫ א‬K٣
‫؟‬‫א‬‫א‬‫א‬ K٤
- ١٩ -
‫א‬‫א‬‫א‬
‫א‬
 ‫א‬
٤
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ‫א‬‫א‬‫א‬
 ‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬ K١
K‫א‬ K٢
K‫א‬‫א‬‫ א‬K٣
K‫א‬ K٤
K‫א‬‫א‬ K٥
 K‫א‬‫א‬ K٦
 W‫א‬‫א‬
K •
Hardware‫א‬‫א‬EF‫א‬ •
K‫א‬‫א‬‫א‬‫א‬‫• א‬
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
KHardware‫א‬‫א‬EF‫א‬‫• א‬
 
 ‫א‬‫א‬‫א‬
- ٢٠ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
‫א‬‫א‬‫א‬
 ‫א‬
 Information Technology
 
 ٤{١
‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬
 
 W
 E‫א‬،F
 E،‫א‬،‫א‬‫א‬F
 E‫א‬‫א‬‫א‬F‫א‬‫א‬
 
 ‫א‬  ‫ א‬KA
 W‫א‬‫א‬ K١
 
 ،٩ J١‫א‬‫א‬
 ،‫א‬U ١٠
 ، ١٠٠‫א‬
 ١{٠٠٠‫א‬
 K‫א‬٢٠٠١٠٠‫א‬‫א‬  
 K   ‫א‬‫א‬‫א‬
 K  ‫א‬،K‫א‬ 875
The Abacus‫א‬‫ א‬K٢
 
 
- ٢١ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
‫א‬‫א‬

 ‫א‬‫א‬
 ١٨٤٠ J١٤٥٠W‫א‬‫ א‬KB

‫א‬‫א‬‫א‬،،Oughtred،s١٦٠٠‫א‬
K ‫א‬
 ١٨٧١ J١٧٩١ KC
 ‫א‬   ‫א‬ 
 ‫א‬     ،‫א‬ 
 ‫א‬ 
   
K ‫א‬‫א‬
 WElectromechanical KD
K١٩٤٠ J١٨٤٠
 K ‫א‬‫א‬ ‫א‬، ‫א‬
 K
 ‫א‬‫א‬
    
   ‫א‬‫א‬
K
 ‫א‬‫א‬ -
‫א‬‫א‬ -
 ‫א‬‫א‬ -
١٨٣٥  J -
‫א‬‫א‬‫א‬‫א‬‫א‬ -
Electromechanical J‫ א‬.E

 
،١٨٨٠  
 ‫א‬
  EHollerith (1860-1929 J
EF‫א‬‫א‬‫א‬‫א‬

      
  ،Hollerith    ‫א‬ 
 ‫א‬  J

 ‫א‬‫א‬‫א‬
- ٢٢ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
‫א‬–١٩٤٠W‫א‬‫ א‬KE
E (ENIACEF‫א‬‫א‬‫א‬
 ‫א‬
KEUnivacF‫א‬‫א‬‫א‬W
 ‫א‬‫א‬‫א‬‫א‬
 
 E١٩٦٣ J١٩٥٩F ‫א‬‫א‬ KF
 K
 ‫א‬‫א‬‫א‬ J
 
 ‫א‬،AT&T‫א‬‫א‬ J
‫א‬ 
   ‫א‬‫א‬ J
K ‫א‬‫א‬‫א‬‫א‬ 
 ‫א‬ J
 E١٩٧٩ J١٩٦٤F‫א‬‫ א‬KG

K ‫א‬‫א‬‫א‬‫א‬‫א‬ J
 ‫א‬  ‫א‬ 
     ‫א‬   J
 K 
  ،  ‫א‬     ‫א‬  ‫א‬‫א‬ 
  -
،‫א‬‫א‬‫א‬،‫א‬،E F‫א‬
 K  
 K ‫א‬  J
K١٩٧٥‫א‬ J
 ENow J١٩٧٩F‫א‬‫א‬‫ א‬KH

EVlsicsF‫א‬‫א‬‫א‬‫א‬‫א‬ J
 F  ‫א‬ ‫א‬ ،‫א‬ ،‫א‬‫א‬ ‫א‬ ‫א‬ ‫א‬ ‫א‬  J
 E ‫א‬‫א‬
 Wozniak،١٩٧٧‫א‬ ‫א‬APPLE  J
K١٩٨١‫א‬ J
 MS-DOSE
 ‫א‬F-
 
 ‫א‬‫א‬‫א‬EF‫א‬‫א‬ J
- ٢٣ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ١٩٨٣windows‫א‬  J
KPCVKPCH IBM  ‫א‬ ١٩٨٤  J
‫א‬،٨٠٢٨٦ ‫א‬ ‫א‬،
K$٤{٠٠٠‫א‬
 ،‫א‬‫א‬‫א‬‫א‬‫א‬
٢L١ ٣‫א‬‫א‬، ٢L  SH IBM‫א‬ J١٩٨٧ J
 K ‫א‬‫א‬‫א‬‫א‬
    ‫א‬ 
  ،s 80386´    ‫א‬ ‫א‬   ‫א‬IBM
 K
 ‫א‬
  ،‫א‬   ،٢L OS  ،   
    ‫א‬  J
K‫א‬‫א‬
Computer ComponentsW‫א‬‫א‬ ٤{٢
 INPUT‫א‬٤{٢{١
L‫א‬  ‫א‬‫א‬ ‫א‬‫א‬‫א‬‫א‬  ‫א‬
W‫א‬‫א‬‫א‬K‫א‬ 
 ‫א‬‫א‬ -
 ‫א‬ -
 
 ‫א‬‫א‬ -
  ‫ א‬-
 ‫א‬‫א‬ -
 ‫ א‬-
 
 ‫א‬ -
 ‫א‬‫א‬،‫ א‬-
 ‫א‬‫ א‬-
 ‫א‬‫א‬‫ א‬-
 ‫א‬‫א‬‫א‬ -
‫א‬ -
- ٢٤ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
Text input devices

Keyboard
Pointing devices
Mouse
Trackball
Gaming devices
Joystick
Gamepad
Game controller
Image, Video input devices
Image scanner
Webcam
Audio input devices
Microphone
CPU ‫א‬‫א‬ ٤{٢{٢

  
   ‫א‬ ،     ،ECentral Process UnitF ‫א‬ ‫א‬ 
 K‫א‬
‫א‬‫א‬‫א‬ K
 ‫א‬‫א‬‫א‬EKnott 1974F
‫א‬ 
 ‫א‬  ،programmability  ‫א‬ ‫א‬ ‫א‬  
 K‫א‬L‫א‬‫א‬‫א‬،
 
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬      ،      ‫א‬ ‫א‬ 
  ،‫א‬  
‫א‬  ‫א‬   ?‫א‬‫א‬?‫א‬،
 ‫א‬ ‫א‬‫א‬
 
 
  ‫א‬‫א‬    ? ‫א‬‫א‬?
  ‫א‬  
   ‫א‬‫א‬‫א‬‫א‬K
 ‫א‬‫א‬ 
- ٢٥ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
‫א‬ ‫א‬  

       
  ‫א‬  ‫א‬ 
 ‫א‬
‫א‬‫א‬ 
 ،K ‫א‬‫א‬  ‫א‬
‫א‬ ‫א‬   ،      KEWeik 1961F 
 ‫א‬ ‫א‬  ‫א‬
K‫א‬‫א‬، ‫א‬‫א‬‫א‬
 
 
OUTPUT‫א‬‫א‬ ٤{٢{٣
 L‫א‬‫א‬ ‫א‬  ‫א‬،‫א‬

W‫א‬‫א‬K‫א‬
 ‫א‬،‫• א‬
 K‫א‬‫א‬‫א‬‫א‬ •
   ‫א‬  ‫א‬‫א‬ ‫א‬ •
 ،  ،  
K
 ‫א‬
 ‫א‬‫א‬‫א‬ •
‫א‬   ‫א‬‫א‬    ‫א‬ •
 ‫א‬‫א‬‫א‬   ‫א‬  ‫א‬ 
 K ‫א‬ ‫א‬
 ‫א‬    ‫א‬   ‫א‬  ،‫• א‬
،
K‫א‬
Image, Video output devices •

Printer Peripheral device that produces a hard copy of a document. o
- ٢٦ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
Monitor Device that displays a video signal, similar to a television, o

to provide the user with information and an interface with which to
interact.
Audio output devices •
Speakers A device that converts analog audio signals into the o
equivalent air vibrations in order to make audible sound.
Headset A device similar in functionality to computer speakers used o
mainly to not disturb others nearby.
 W‫א‬‫א‬‫א‬‫א‬‫א‬
Essentials of Management Information Systems

Chapter 6 Managing Hardware and Software Assets
COMPUTER HARDWARE AND INFORMATION TECHNOLOGY INFRASTRUCTURE
Hardware Components of a Computer System
Figure 6-1
6.5 © 2003 by Prentice Hall
- ٢٧ -
‫א‬‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 W‫א‬
 
‫؟‬Information Technology‫א‬ K١
‫؟‬‫א‬ K٢
‫؟‬‫א‬‫א‬ K٣
‫؟‬‫א‬‫ א‬K٤
‫؟‬‫א‬‫א‬‫ א‬K٥
- ٢٨ -
‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬
٥
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬‫א‬‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬ K١
K‫א‬‫א‬‫א‬ K٢
K‫א‬‫א‬ K٣
K‫א‬ K٤
 K‫א‬‫א‬‫א‬‫ א‬K٥
 W‫א‬‫א‬
K •
Operating Systems ‫א‬‫א‬‫א‬ •
‫א‬‫א‬ •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
Software and Operating systems‫א‬‫א‬‫• א‬
 ‫א‬‫א‬‫א‬
 
 
- ٢٩ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬
‫א‬ J‫א‬‫א‬
Operating Systems
 W‫א‬‫א‬‫א‬٥{١
 
  
 ‫א‬‫א‬‫א‬
 
 W ‫א‬
 ‫א‬ K١
‫א‬‫א‬ ‫א‬‫א‬‫א‬‫א‬‫א‬
،‫א‬‫א‬ ،‫א‬‫א‬ ،‫א‬ 
 ‫א‬ 
 ‫א‬ ‫א‬      K‫א‬
 K‫א‬    ‫א‬ 
    ‫א‬ ‫א‬‫א‬ 
 ‫א‬  ‫א‬
 K 
 
‫א‬      K ‫א‬ 
 ‫א‬‫א‬  
  
  
 ‫א‬  ‫א‬ ، 
‫א‬‫א‬ ‫א‬‫א‬‫א‬‫א‬ subroutines
 K
 ‫א‬L،‫א‬
 
،‫א‬ K‫א‬ ‫א‬ ، 
‫א‬‫א‬‫א‬ ‫א‬‫א‬  
 K
 ‫א‬‫א‬
 
K ‫א‬ ‫א‬‫א‬‫א‬
 ‫א‬‫א‬ ،  
 ‫א‬
  K     

 K ‫א‬
 
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 K ‫א‬Securit‫א‬‫א‬    ‫א‬، ‫א‬

 E ‫א‬F‫א‬ ‫א‬ K٢
 ‫א‬  E‫א‬‫א‬F‫א‬ ‫א‬
 K‫א‬‫א‬
 
 W ‫א‬‫א‬‫א‬  K٣
[  Interface     ‫א‬    ‫א‬  
‫א‬ ‫א‬‫א‬K‫א‬Y
K ‫א‬  ،‫א‬   ،
 ‫א‬  ،‫א‬  
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
  K
 ‫א‬‫א‬‫א‬
 :Operating Systems Structure‫א‬٥{٢

 System Component‫א‬ o
 Process Management‫א‬‫א‬ K١
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
،‫א‬‫א‬،‫א‬‫א‬‫א‬‫א‬‫א‬
F‫א‬K‫א‬
KE‫א‬KKK‫א‬‫א‬‫א‬‫א‬‫א‬،‫א‬،‫א‬
 Main Memory Management‫א‬‫א‬‫א‬‫א‬ K٢
 Main Memory ‫א‬‫א‬‫א‬
‫א‬‫א‬K‫א‬K
 K‫א‬‫א‬‫א‬‫א‬‫א‬
 File Management‫א‬‫א‬ K٣
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬،E‫א‬F‫א‬‫א‬‫א‬‫א‬
،‫א‬‫א‬‫א‬‫א‬K‫א‬‫א‬
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬
 I/O System Management‫א‬‫א‬‫א‬L‫ א‬K٤
K‫א‬‫א‬‫א‬L‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬
 Secondary-Storage Management‫א‬‫א‬‫א‬ K٥
‫א‬‫א‬‫א‬،،
‫א‬‫א‬‫א‬K‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬
 Networking‫ א‬K٦
،‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬K‫א‬
K‫א‬
 Protection System‫א‬ K٧
‫א‬‫א‬‫א‬‫א‬
‫א‬K‫א‬‫א‬،
‫א‬
K‫א‬‫א‬‫א‬‫א‬،‫א‬‫א‬‫א‬
 Command Interpreter System‫א‬ K٨
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬
 K‫א‬
 Operating System Services‫א‬ o
Program Execution‫א‬ K١
‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬K‫א‬‫א‬‫א‬‫א‬
‫א‬K‫א‬
 ‫א‬
- ٣٢ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
I/O ‫א‬‫א‬ Input/Output  K٢

 Operations
‫א‬‫א‬‫א‬KEF 
I/OK‫א‬‫א‬I/O
‫א‬K
‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬
 File System Manipulation‫א‬ K٣
K‫א‬EF
 Communications‫ א‬K٤
K‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
K‫א‬
 Error Detection‫א‬‫ א‬K٥
‫א‬K‫א‬‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬
 
 System Calls and System Programs‫א‬‫א‬‫א‬‫א‬
InterfaceSystem Calls‫א‬‫א‬ K٦
‫א‬‫א‬‫א‬K‫א‬
 
 K‫א‬‫א‬‫א‬
 
 Layered Approach System Design‫א‬
 
‫א‬‫א‬‫א‬،‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬،‫א‬‫א‬
- ٣٣ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬، ‫א‬ ‫א‬

K‫א‬،
 Mechanism and Policy‫א‬‫א‬‫א‬‫ א‬

K‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬،‫א‬
K‫א‬‫א‬‫א‬،
Functions of Operating Systems‫א‬‫א‬ ٦{٣

 ‫א‬‫א‬ J١
 ‫א‬‫א‬‫א‬‫א‬‫א‬ J٢
 ‫א‬‫א‬ J٣
 ‫א‬‫א‬‫א‬‫א‬‫א‬ J٤
 ‫א‬‫א‬‫א‬ J٥
‫א‬‫א‬‫א‬ ٦{٤
 
 W‫א‬‫א‬‫א‬
 
 WSoftware programE‫א‬F K١
‫א‬
 WSystem software‫א‬ K٢
‫א‬‫א‬‫א‬‫א‬
 
 WApplication software‫א‬ K٣
‫א‬‫א‬‫א‬
- ٣٤ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬
Essentials of Management Information Systems

Chapter 6 Managing Hardware and Software Assets
TYPES OF SOFTWARE
The Major Types of Software
6.32 Figure 6-9 © 2003 by Prentice Hall
‫א‬ ٦{٥
WMachine Language‫א‬ K١
 K١٠EBinary CodeF‫א‬‫א‬‫א‬
 
WAssembly Languages‫א‬ K٢
 ‫א‬‫א‬‫א‬‫א‬،‫א‬
- ٣٥ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 WThird-generation languages‫א‬‫א‬K٣
‫א‬
‫א‬
C ،،
 WFourth-generation language‫א‬‫א‬‫א‬ K٤
 
 ‫א‬‫א‬
‫א‬‫א‬WQuery languages‫א‬‫א‬
Application software ‫א‬‫א‬‫א‬‫א‬
،‫א‬‫א‬Wpackages and PC software tools
 ‫א‬‫א‬،‫א‬
 
  W Fifth -generationlanguageF‫א‬‫א‬.5
 W‫א‬‫א‬‫א‬‫א‬‫א‬
 Prolog K١
OPS5 K٢
Mercury K٣
- ٣٦ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 :Natural languages‫א‬‫א‬K٦ 
‫א‬
‫א‬‫א‬‫א‬‫א‬ ٦{٥{١
Enterprise software‫א‬
‫א‬‫א‬ -
  ‫ א‬‫א‬‫א‬‫א‬‫א‬ -
 
 Middleware •
 ‫א‬‫א‬
 Web Server‫א‬ •
‫א‬‫א‬‫א‬
Object-oriente programming‫א‬‫א‬   
 ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 
Visual programming‫א‬‫• א‬
‫א‬‫א‬‫א‬‫א‬‫א‬
JAVA •
 
 ‫א‬‫א‬‫א‬
‫א‬
Hypertext Markup Language E‫א‬‫א‬F •
‫א‬ ،‫א‬W(HTML)
‫א‬‫א‬
- ٣٧ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
XML (eXtensible Markup Language) E‫א‬‫א‬F o

 ،‫א‬‫א‬‫א‬W
 ‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬٥{٧
 
 :‫א‬
 W‫א‬
WINDOWS
UNIX
LINUX

 :
 ،VIAUAL BASIC‫א‬‫א‬‫א‬‫א‬‫א‬
 ‫א‬،MS-ACCESS‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬
 Software & Hardware‫א‬‫א‬
- ٣٨ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬
 
‫؟‬‫א‬‫א‬‫א‬ K١
‫؟‬Operating Systems‫א‬‫א‬ K٢
‫؟‬‫א‬‫א‬‫א‬‫ א‬K٣
‫؟‬‫א‬‫א‬ K٤
‫؟‬‫א‬ K٥
‫؟‬‫א‬‫א‬‫א‬‫א‬ K٦
‫؟‬C ‫א‬ K٧
- ٣٩ -
‫א‬‫א‬‫א‬
‫א‬‫א‬
 ‫א‬‫א‬
٦
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬ K١
K‫א‬ K٢
K‫א‬‫א‬ K٣
K‫א‬‫א‬ K٤
 KDBMS‫א‬‫א‬‫א‬ K٥
 W‫א‬‫א‬
K •
K‫א‬‫א‬‫א‬ •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
‫א‬‫• א‬
 
 ‫א‬‫א‬‫א‬
- ٤٠ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬‫א‬
Database
‫א‬‫א‬ ٦{١
 W‫א‬
F، ‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬،E‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬،‫א‬‫א‬ ‫א‬‫א‬‫א‬
 K‫א‬

 WEDBMSF‫א‬‫א‬‫א‬،EDBSF‫א‬٦{٢
 ‫א‬‫א‬
‫א‬‫א‬‫א‬DBMS
K‫א‬‫א‬
 :Data
 ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 W Database‫א‬
  ‫א‬‫א‬
 WInformation‫א‬
 ‫א‬‫א‬‫א‬‫א‬
 WMetadata‫א‬
 
 
- ٤١ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W DBS
 K‫א‬‫א‬‫א‬EF •
 K‫א‬EF‫א‬‫• א‬
 KEF‫א‬‫• א‬
 KE‫א‬‫א‬F‫א‬‫• א‬
Query‫א‬‫א‬‫א‬‫א‬‫א‬ •
 K
‫א‬ ٦{٢
 W‫א‬‫א‬
Database ‫א‬ K١
File K٢
Table K٣
Records K٤
 W
Student DB‫א‬
‫א‬ Student File ‫א‬‫א‬
 Student Table‫א‬‫א‬‫א‬
 Registration Table‫א‬‫א‬‫א‬
Student Table  
   ‫א‬
   ‫א‬‫א‬
   ‫א‬
Registration Table
   ‫א‬
   ‫א‬
   ‫א‬
- ٤٢ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
 ‫א‬
 ‫א‬  ‫א‬‫א‬  ‫א‬
     ١١١١
     ٢٢٢٢
     ٣٣٣٣
 
‫א‬ ٦{٣
 ‫א‬‫א‬ J
 ‫א‬‫א‬‫א‬‫א‬‫א‬ J
 ‫א‬‫א‬ J
 ‫א‬ J
 ‫א‬‫א‬ J
 ‫א‬ J
 E‫א‬F‫א‬ J
 ‫א‬‫א‬‫א‬ J
 ‫א‬ J
 ‫א‬ J
‫א‬‫א‬ J
 ‫א‬‫א‬‫א‬ ٦{٤
 : (DBMS)‫א‬‫א‬‫א‬
‫א‬DBMS ‫א‬‫א‬
K‫א‬
 W
،postgresql، SAB DB ، Sybase ، IBM،ORACLE ‫א‬
 KKK،‫א‬‫א‬ MS SQL SERVER  ،MY SQL
- ٤٣ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬(rdbms)‫א‬‫א‬‫א‬
 WK‫א‬
1 to 1١١
1 to many ‫ ﻟﻌﺪﻳﺪ‬١
many to many ‫ﻋﺪﻳﺪ ﻟﻌﺪﻳﺪ‬
 :Functions of DBMS٦{٤{١
 K‫א‬‫א‬G
 K‫א‬G
 K‫א‬‫א‬‫א‬‫א‬G
 K‫א‬‫א‬G
 K‫א‬G
 K‫א‬G
 K‫א‬G
 K‫א‬‫א‬G
K‫א‬‫א‬G
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
  DBMS - Components ٦.٤.٢

DML-Data Manipulation Language‫א‬‫א‬ K١
Query Language‫א‬ K٢
DDL- Data Definition Language‫א‬ K٣
Program Object Code K٤
Database Manager‫א‬‫א‬ K٥
Dictionary Manager‫א‬ .٦
Components of a DBMS
7/1/2004 TCSS545A Isabelle Bichindaritz 23
JDBC / ODBC ،‫א‬ J J‫א‬‫א‬

  ODBC
 ‫א‬•
 RDBMSODBC•
‫א‬‫א‬‫א‬RDBMS
 ‫א‬•
 ‫א‬‫א‬‫א‬‫א‬
 ‫א‬‫א‬•
•
- ٤٥ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 JDBC
 ‫א‬‫א‬ODBC•
 ‫א‬•
 ‫א‬LODBC‫א‬•
‫א‬‫א‬‫א‬‫א‬ ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 ODBC
JDBC / ODBC ‫ ﲡﺮﺑﺔ ﻟﺘﻄﺒﻴﻖ اﻟﺼﺪد ﻋﱪ‬RDBMS
‫؟‬
 ‫א‬JDBCLODBCE‫א‬‫א‬‫א‬F‫א‬‫א‬•
 EAPIF‫א‬‫א‬‫א‬
 RDBMS‫א‬‫א‬‫א‬‫א‬LODBC•
 ‫א‬LODBC‫א‬‫א‬RDBMS•
 ‫א‬‫א‬‫א‬•
‫؟‬‫א‬
 WAPI‫א‬‫א‬‫א‬•
 ‫א‬‫א‬‫א‬ J JAPI
 APIRDBMS
 ‫א‬
 ‫א‬‫א‬‫א‬RDBMS‫א‬•
 RDBMS‫א‬•
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬
 
‫؟‬Database‫א‬‫א‬ K١
‫؟‬Files‫א‬ K٢
‫؟‬‫א‬ K٣
‫؟‬Database Management Systems‫א‬‫א‬‫א‬ K٤
‫؟‬‫א‬‫א‬‫א‬‫א‬ K٥
‫؟‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫ א‬K٦
‫؟‬ODBCL‫א‬ K٧
‫؟‬API K٨
‫؟‬RDBMS K٩
- ٤٧ -
‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬
٧
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬‫א‬‫א‬
 
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬ K١
 ‫א‬‫א‬ K٢
‫א‬‫א‬‫א‬ K٣
‫א‬‫א‬‫א‬ K٤
 ‫א‬‫א‬‫א‬ K٥
‫א‬‫א‬‫א‬ K٦
 ‫א‬‫א‬‫א‬‫א‬ K٧
‫א‬‫א‬‫א‬‫א‬ K٨
‫א‬‫א‬‫א‬‫א‬ K٩
‫א‬‫א‬‫א‬‫א‬ K١٠
 ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ K١١
 
 W‫א‬‫א‬
K •
K‫א‬‫א‬‫א‬‫א‬ •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
- ٤٩ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫• א‬
 
 E٤F‫א‬‫א‬‫א‬
- ٥٠ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
‫א‬‫א‬‫א‬
 Decision Support Systems (DSS)
W‫א‬‫א‬‫א‬ ٧{١
 Decision‫א‬‫א‬٧{١{١
    ‫א‬  ‫א‬‫א‬      ‫א‬‫א‬‫א‬ ‫א‬
 K‫א‬‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬W–١
 W‫א‬‫א‬ J٢
K‫א‬‫א‬‫א‬‫א‬
 K،‫א‬‫א‬
Classification of Decision Structures
Marakas: Decision Support Systems, 2nd Edition © 2003, Prentice-Hall Chapter 2 - 6
 :Decision Maker Classifications ‫א‬‫א‬‫א‬  

 
- ٥١ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬

 W‫א‬ J١
‫א‬‫א‬‫א‬‫א‬‫א‬ ،
 K‫א‬‫א‬‫א‬‫א‬
 W–٢
 K‫א‬‫א‬‫א‬
 W‫א‬–٣
 K? ‫?א‬‫א‬‫א‬‫א‬
 W‫א‬–٤
K‫א‬ ‫א‬
 ‫א‬
 ‫א‬‫א‬‫א‬‫א‬‫א‬
 :Decision Style in DSS Design‫א‬‫א‬‫א‬‫א‬‫א‬٧{١{٢


 K‫א‬‫א‬‫א‬‫א‬‫א‬G
Interface،‫א‬‫א‬‫א‬،‫א‬G
 K‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬،‫א‬G
 K‫א‬‫א‬
 
:Typology of Decisions‫א‬‫א‬٧{١{٣

 W،‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 K،‫א‬‫א‬‫א‬WG
 K‫א‬،‫א‬‫א‬‫א‬‫א‬WG
 K‫א‬‫א‬‫א‬W‫א‬‫א‬G
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
Typology of Decisions
Definition Decision Support Systems ‫א‬‫א‬‫א‬ ٧.٢
‫א‬‫א‬
 W‫א‬،‫א‬‫א‬‫א‬
 ‫א‬‫א‬E١F
 ،‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬E٢F
KE٣F
  Decision Support Systems Components‫א‬‫א‬‫א‬٧{٣

   Alter ‫ א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬
 K‫א‬  ‫א‬   ‫א‬ ‫א‬‫א‬  ‫א‬ ‫א‬     
 W‫א‬‫א‬‫א‬‫א‬‫א‬
 ‫א‬‫א‬ J١
 ‫א‬‫א‬ J٢
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬ J٣
 ‫א‬‫א‬ J٤
‫א‬ J٥
Alter’s Classification of DSS Components
File Draw er Data Analysis

System s System s
Analysis Representational
Inform ation Models
System s
Optim ization
Suggestion Models
Models
Accounting
Models
  : Data and Model Management‫א‬‫א‬‫א‬ K١

‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬
 W  K‫א‬      ‫א‬   
 K J
 K -
K -
K‫א‬ -
 WDSS Knowledge Base‫א‬‫א‬‫א‬‫א‬ K٢

 K‫א‬‫א‬‫א‬،‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬‫א‬،‫א‬‫א‬،‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
Examples of Credit Rule Combinations
WUser Interfaces ‫א‬E‫א‬F K٣

 K‫א‬‫א‬‫א‬  ‫א‬‫א‬  ‫א‬
‫א‬ ،Interface‫א‬‫א‬ ‫א‬   ،
‫א‬‫א‬‫א‬   ‫א‬ ‫א‬ K ‫א‬   ‫א‬  
K‫א‬‫א‬‫א‬
WThe DSS User‫א‬‫א‬‫א‬ K٤

.‫א‬‫א‬‫א‬‫א‬،‫א‬‫א‬‫א‬
 W‫א‬‫א‬
 KE،،،‫א‬F‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
.‫א‬‫א‬‫א‬‫א‬‫א‬Alter
Alter’s Decision Maker Patterns of Usage
Decision Support Systems Characteristics: ‫א‬‫א‬‫א‬ ٧.٤
 ‫א‬‫א‬K١
  ‫א‬‫א‬K٢
 ‫א‬‫א‬‫א‬K٣
 ‫א‬ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬K٤
 ‫א‬‫א‬‫א‬‫א‬٥
 ‫א‬‫א‬‫א‬ J٦
 ‫א‬‫א‬K٧
 ‫א‬‫א‬–٨
 ‫א‬‫א‬‫א‬ J٩
 ‫א‬‫א‬ J١٠
DSS Output (Offers)‫א‬‫א‬‫א‬ ٧{٤{١
‫א‬‫א‬‫א‬‫א‬‫א‬‫• א‬
 •
 •
‫א‬ •
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬ •
‫א‬‫א‬‫א‬‫• א‬
‫א‬‫א‬‫א‬ •
‫א‬‫א‬‫א‬‫א‬‫א‬‫• א‬
 ‫• א‬
WGroup Decision Support Systems (GDSS)‫א‬‫א‬‫א‬‫א‬٧{٥

 
‫א‬‫א‬‫א‬‫א‬ •
،‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ o
    ‫א‬   ‫א‬      
    
‫א‬ ‫א‬‫א‬
  ‫א‬  
           GDSS o
  ‫א‬‫א‬‫א‬
 
    ‫א‬ ‫א‬‫א‬‫א‬ ،  ،‫א‬،‫א‬‫א‬  
  G
 K‫א‬ ‫א‬‫א‬‫א‬‫א‬
 
‫א‬‫א‬‫א‬‫א‬ •
Database‫א‬‫א‬ K١
Model Base K٢
GDSS Processor‫א‬‫א‬‫א‬‫א‬ K٣
GroupwareE‫א‬F‫א‬ K٤
Dialogue Manager ‫א‬ K٥
Users K٦
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
http://www.csus.edu/indiv/m/martinm/dss/sld030.htm
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ •
 ‫א‬‫א‬‫א‬‫א‬ ‫א‬‫ א‬o
 
  o
  ‫א‬‫א‬‫א‬‫א‬‫ א‬o
 ‫א‬ ‫א‬‫א‬‫א‬ o
 ‫א‬‫א‬‫ א‬o
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ •
 W‫ א‬o
 ‫א‬
 ‫א‬
 W‫ א‬o
 ‫ א‬
‫א‬‫ א‬
 L‫ א‬o
 ‫א‬‫א‬
 WL‫ א‬o
 ‫א‬‫א‬،conferencing،‫ א‬
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 WL‫א‬‫ א‬o
 
 ‫א‬‫א‬‫א‬،L
 WL‫א‬‫ א‬o
‫א‬‫א‬workflow،‫א‬‫ א‬
 
 
- ٥٩ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬
 
 ‫؟‬Decision‫א‬‫א‬ K١
‫؟‬Decision Support Systems‫א‬‫א‬‫א‬ K٢
‫؟‬‫א‬‫א‬‫א‬‫א‬ K٣
‫؟‬‫א‬‫א‬‫א‬ K٤
 ‫؟‬‫א‬‫א‬‫א‬‫א‬ K٥
 ‫؟‬Group Decision Support Systems‫א‬‫א‬‫א‬‫א‬ K٦
‫؟‬‫א‬‫א‬‫א‬‫א‬ K٧
‫؟‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬ K٨
- ٦٠ -
‫א‬‫א‬‫א‬
‫א‬
 ‫א‬
٨
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬
 W‫א‬‫א‬
 K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬ K١
‫א‬‫א‬‫א‬‫ א‬K٢
‫א‬‫א‬ K٣
W‫א‬ K٤
 ‫א‬‫א‬
‫א‬‫א‬
‫א‬‫א‬‫א‬
 ‫א‬
 W‫א‬‫א‬
K •
K‫א‬‫א‬ •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
K‫א‬‫א‬‫א‬‫• א‬
 E٤F‫א‬‫א‬‫א‬
 
- ٦١ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬
Office Automation
 
 ‫א‬٨{١
 ‫א‬ ‫א‬       ‫א‬ ‫א‬ 
‫א‬      ‫א‬ ‫א‬       K‫א‬
‫א‬،‫א‬ ‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬  K‫א‬‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬ ،‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬،‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
   ‫א‬  K‫א‬    ،  ، ‫א‬
 ‫א‬،‫א‬‫א‬‫א‬،‫א‬
‫א‬  ‫א‬  ‫א‬ ‫א‬  ‫א‬ ‫א‬  ‫א‬ 
 ‫א‬    ‫א‬   ‫א‬    ، ‫א‬ ‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
  K ‫א‬‫א‬ ‫א‬
‫א‬ ‫א‬‫א‬‫א‬‫א‬ ‫א‬
 K‫א‬
 ‫א‬‫א‬‫א‬‫א‬٨{٢
‫א‬‫א‬K‫א‬
 ‫א‬‫א‬‫א‬‫א‬
 ‫؛‬‫א‬‫א‬E١F
 ‫؛‬‫א‬‫א‬E٢F
 ‫؛‬‫א‬‫א‬E٣F
- ٦٢ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫؛‬‫א‬E٤F
 K‫א‬‫א‬E٥F
‫א‬‫א‬‫א‬K‫א‬‫א‬ ‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬،‫א‬‫א‬،‫א‬‫א‬
‫א‬K‫א‬،،‫א‬‫א‬
 K‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬
‫א‬‫א‬ •
‫א‬ •
‫א‬‫א‬ •
‫א‬ •

‫א‬•
‫א‬ o
‫ א‬o
‫א‬‫ א‬o
‫א‬ o
 E‫א‬F‫א‬‫א‬ •
 ‫א‬ ‫א‬‫א‬ •
‫א‬‫א‬‫א‬‫א‬ •
‫א‬‫א‬‫א‬‫א‬‫א‬‫• א‬
‫א‬InterfaceE‫א‬F •
 W‫א‬•
 ‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬‫א‬

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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬٨{٣
 ‫א‬
‫א‬‫א‬ •
K‫א‬،‫א‬‫א‬،‫א‬‫א‬ •
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬ •
K‫א‬‫א‬
،‫א‬،‫א‬‫א‬‫א‬ •
‫א‬‫א‬‫א‬
• ‫• ﻭﺘﻀﻡ ﺍﻟﻨﻅﻡ ﺍﻟﺤﺎﺴﻭﺒﻴﻪ ﻤﺜل ﻤﻌﺎﻟﺠﺔ ﺍﻟﻨﺼﻭﺹ ﻭﺍﻟﺒﺭﻴﺩ ﺍﻹﻟﻜﺘﺭﻭﻨﻲ‬
‫• ﻭﻫﻲ ﻨﻅﻡ ﺘﻬﺩﻑ ﺇﻟﻰ ﺯﻴﺎﺩﺓ ﺇﻨﺘﺎﺠﻴﻪ ﺍﻟﻌﺎﻤﻠﻴﻥ ﻓﻲ ﺍﻟﻤﻜﺘﺏ‬
 W‫א‬٨{٤
‫א‬‫א‬ •
K‫א‬‫א‬‫א‬ ‫א‬‫א‬‫א‬‫א‬‫א‬
     ECOREL ، F ‫א‬  
‫א‬‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬، 
‫א‬E‫א‬،‫א‬ COREL،pagemaker F
 ‫א‬ ‫א‬ K     ‫א‬ ‫א‬ ‫א‬ ، ‫א‬
K‫א‬‫א‬ ، ، ‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬ •
،EFAXF‫א‬‫א‬‫א‬،EE-MailF‫א‬‫א‬
 K‫א‬
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 
K‫א‬‫• א‬
 ،  ‫א‬       ‫א‬ ‫א‬
  ‫א‬‫א‬K‫א‬‫א‬‫א‬
   ‫؛‬ ‫א‬   ،   ،      ‫א‬
‫؛‬ ?‫א‬ ?  ‫؛‬ ‫א‬ ‫א‬   ‫؛‬    ‫א‬
 ، ‫א‬‫א‬   ‫א‬  ‫א‬  K ‫א‬  
،، Eudora‫א‬ ‫א‬‫א‬ K،    

W‫א‬‫• א‬
‫א‬‫א‬‫א‬‫א‬  K‫א‬ ‫א‬‫א‬
  ‫א‬،‫א‬‫א‬‫א‬K‫א‬
، ،‫א‬ ‫א‬‫א‬K‫א‬ ،
K
 W‫• א‬
‫א‬‫א‬‫א‬    
 ‫א‬ ‫א‬ K   ‫א‬ ‫א‬   ‫א‬ ‫א‬‫א‬
‫א‬    ‫א‬  ‫א‬   K‫א‬  ‫א‬ 
‫א‬  ‫א‬ ‫א‬
K
W‫א‬‫א‬‫א‬ •
‫א‬ ‫א‬  ‫א‬ K‫א‬     ‫א‬ ‫א‬

  ETeleconferencing &CuseemeF     ‫א‬
‫א‬‫א‬‫א‬‫א‬K‫א‬‫א‬‫א‬
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬ ‫א‬
 K‫א‬‫א‬‫א‬ ‫א‬
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
W‫א‬‫• א‬
‫א‬‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬
، ‫א‬  ‫א‬ ‫א‬‫א‬  ‫א‬‫א‬  ‫א‬ ‫א‬  
K‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬،‫א‬‫א‬
 ‫א‬        ‫א‬   ‫א‬
 K‫א‬‫א‬
K‫א‬ Teleconferencing ‫א‬

‫א‬    ‫א‬   ‫א‬  ‫א‬   ،  ‫א‬
‫א‬    ، ‫א‬ ‫א‬ K‫א‬ ‫א‬ ‫א‬ ‫א‬
‫א‬،‫א‬‫א‬‫א‬‫א‬
K‫א‬‫א‬
 ‫א‬ •
‫א‬ o
،‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
،‫א‬‫א‬
K‫א‬‫א‬
‫א‬ K‫א‬ ، ‫א‬ ، ‫א‬  ‫א‬ ‫א‬  ‫א‬ 
 ، ‫א‬  ‫א‬   ‫א‬ ، ‫א‬ ، ‫א‬ ، ‫א‬
‫א‬‫א‬‫א‬‫א‬ ،  K‫א‬ 
 K،‫א‬‫א‬K‫א‬‫א‬
   ‫א‬ ‫א‬ K         ‫א‬‫א‬‫א‬
‫א‬ ‫א‬  ‫א‬      ‫א‬  
 K‫א‬
 
- ٦٦ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬
 
‫؟‬Office Automation‫א‬ K١
‫؟‬‫א‬‫א‬‫א‬‫א‬ K٢
‫؟‬‫א‬‫א‬ K٣
‫؟‬EAutomationF‫א‬ K٤
W‫א‬‫ א‬K٥
 ‫א‬‫א‬ •
‫א‬‫א‬ •
‫א‬‫א‬‫א‬ •
‫א‬ •
- ٦٧ -
‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬
٩
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬
 W‫א‬‫א‬
‫ﻧﻈﻢ ﻣﻌﺎﻟﺠﺔ اﻟﻤﻌﺎﻣﻼت‬  ‫א‬ ‫א‬ ‫א‬ ‫א‬ ‫א‬  ‫א‬  
 .‫واﻟﺘﻘﺎرﻳﺮ اﻹدارﻳﺔ‬
 
 W‫א‬‫א‬‫א‬
 W‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 ‫א‬ K١
 ‫א‬ K٢
‫א‬ K٣
‫א‬‫א‬‫א‬ K٤
‫א‬ K٥
‫א‬‫א‬‫א‬ K٦
‫א‬‫א‬‫א‬ K٧
‫א‬‫א‬‫א‬ K٨
 
 W‫א‬‫א‬
K •
K‫ﻧﻈﻢ ﻣﻌﺎﻟﺠﺔ اﻟﻤﻌﺎﻣﻼت‬‫א‬ •
‫ﻧﻈﻢ اﻟﺘﻘﺎرﻳﺮ اﻹدارﻳﺔ‬‫א‬ •
 K‫א‬‫א‬‫א‬‫א‬‫• א‬
 
- ٦٨ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫• א‬
.‫ﻧﻈﻢ ﻣﻌﺎﻟﺠﺔ اﻟﻤﻌﺎﻣﻼت‬‫א‬‫א‬‫• א‬
‫ﻧﻈﻢ اﻟﺘﻘﺎرﻳﺮ اﻹدارﻳﺔ‬‫א‬‫א‬‫• א‬
 
 E٤F‫א‬‫א‬‫א‬
 
- ٦٩ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬
Transaction Processing and Management Report Systems
 W‫א‬ ٩{١
‫א‬٩{١{١
،‫א‬،‫א‬‫א‬K‫א‬‫א‬ •
 K‫א‬‫א‬

‫א‬‫א‬‫א‬‫א‬
KACID‫א‬‫א‬‫א‬K‫א‬
 Atomicity ‫ א‬o

‫א‬‫א‬‫א‬K‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬‫א‬،‫א‬،‫א‬

 Consistency‫ א‬o
 ‫א‬‫א‬‫א‬‫א‬K‫א‬‫א‬‫א‬
K‫א‬‫א‬‫א‬K‫א‬‫א‬‫א‬
Isolation ‫ ﺍﻟﻌﺯﻟﻪ‬o
‫ ﻭﻴﺒﺩﻭ ﺃﻥ ﻜل ﻤﻌﺎﻤﻠﺔ ﺘﻨﻔﺫ ﺇﻤﺎ ﻗﺒل ﺃﻭ ﺒﻌﺩ ﻭﻟﻜﻥ‬، ‫ﺭﻏﻡ ﺃﻥ ﺍﻟﻤﻌﺎﻤﻼﺕ ﺘﻨﻔﺫ ﺒﺸﻜل ﻤﺘﺯﺍﻤﻥ‬
.‫ﻟﻴﺱ ﻜﻼﻫﻤﺎ‬
Durability ‫ ﺍﻟﻤﺘﺎﻨﻪ‬o
.‫ ﻭﺇﺩﺨﺎل ﺘﻐﻴﻴﺭﺍﺕ ﻋﻠﻰ ﺍﻟﺤﺎﻟﺔ ﻓﺫﻟﻙ ﻴﻘﻴﻬﺎ ﻤﻥ ﺍﻟﻔﺸل‬، ‫ﻭﺒﻤﺠﺭﺩ ﺇﺘﻤﺎﻡ ﺍﻟﻌﻤﻠﻴﺔ ﺒﻨﺠﺎﺡ‬
‫א‬٩{١{٢
‫א‬‫א‬‫א‬ o
‫א‬‫א‬ o
- ٧٠ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
K o
‫א‬‫א‬‫א‬‫א‬
‫א‬
 ‫א‬
 
 ‫א‬٩{١{٣
 ‫א‬‫א‬‫א‬‫א‬G
 •
‫א‬‫א‬•
،،‫א‬•
‫א‬‫א‬‫א‬•
 ‫א‬‫؛‬•
 ‫א‬•
 
‫א‬٩{١{٤
:Data Collection ‫א‬G
 •
    •
 ‫א‬G
E‫א‬F
 WData Editing‫א‬•  
 ‫א‬‫א‬ 
WData Correction‫א‬•
 ‫א‬G
‫א‬‫א‬G

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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
W Data Manipulation ‫א‬•
 ‫א‬‫א‬
 G
 ‫א‬G
G
 
WData Storage ‫א‬•
 ‫א‬‫א‬
 ‫א‬‫א‬G
 ‫א‬‫א‬G
 
WDocument Production‫א‬•

 ‫א‬‫א‬G
 ‫א‬‫א‬•
•
 
‫א‬‫א‬‫א‬٩{١{٥
WE‫א‬F‫א‬‫א‬
 ‫א‬
 G
?‫א‬?،،
 G
 ‫א‬
 ‫א‬‫א‬‫א‬G
 ‫א‬‫א‬
‫א‬‫א‬G
 ‫א‬
‫א‬‫א‬‫א‬‫א‬‫א‬G
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 K‫א‬
 ‫א‬G
 ‫א‬G
‫א‬‫א‬‫א‬G

 ‫א‬‫א‬
‫א‬‫א‬‫א‬‫א‬G
 ‫א‬‫א‬G 
 ELwww.milk.comF G
 F‫א‬‫א‬‫א‬G
 E‫א‬‫א‬
 ‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬G
 ‫א‬‫א‬‫א‬
 ‫א‬•
 ‫א‬‫א‬G
 K‫א‬
‫א‬‫א‬G
 ‫ א‬
 ‫א‬G
 K‫א‬
 Efedex،F•
 •
 ‫א‬G
K‫א‬
- ٧٣ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬
 ‫א‬ K١

‫א‬٩{١{٦
،  ‫א‬ ‫א‬         K‫א‬   
K‫א‬‫א‬
:anagement Reporting Systems ‫א‬‫א‬‫א‬ ٩.٢
‫א‬‫א‬‫א‬ •
 ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
  L‫א‬‫א‬‫א‬ J
  J
  J
  J
 ‫א‬‫א‬‫א‬‫ א‬o
 ،‫א‬‫ א‬o
Event Driven or Ad-hoc، o
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
18
http://web.njit.edu/~jerry/MIS-645/Notes/Structure%20of%20IS.ppt
‫א‬‫א‬‫א‬ ٩{٢{١
 
‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
 K‫א‬‫א‬‫א‬
‫א‬ ‫א‬  ‫א‬‫א‬   ‫א‬ ‫א‬    ١٩٦٠  J
K
،‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬١٩٨٠ -
  ‫א‬ ‫א‬ 
   ‫א‬   K‫א‬  ،‫א‬
K‫א‬
Material    ‫א‬  ‫א‬ ‫א‬  ١٩٩٠   J
 K‫א‬‫א‬systemsRequirements Planning
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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
Elements of an MRP system from the 1980’s

http://www.oscail.ie/students/moduletext2007/IT/MSA%20PDF/MSA%20Unit%202%20.pdf.
‫א‬‫א‬‫א‬ ٩{٢{٢
‫א‬‫א‬‫א‬‫א‬
‫א‬
‫א‬‫א‬ 
‫א‬‫א‬‫א‬‫א‬
‫א‬‫א‬‫א‬
 
 
 ‫א‬‫א‬‫א‬
W‫א‬‫א‬‫א‬EF ٩{٢{٣
 W‫א‬K‫א‬‫א‬‫א‬‫א‬‫א‬

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‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬
W
‫א‬‫ א‬-
‫ א‬-
W‫א‬‫א‬‫א‬ ٩{٢{٤
W‫א‬‫א‬‫א‬‫א‬
 ‫א‬ 
 
W‫א‬‫א‬
W‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬‫א‬
 
W‫א‬‫א‬
W‫א‬‫א‬‫א‬
‫א‬ ‫א‬‫א‬‫א‬‫א‬‫א‬‫א‬
K
- ٧٧ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
teaching.fec.anu.edu.au/INFS1001/infs1001lecture5.pdf
- ٧٨ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
 ‫א‬‫א‬‫א‬‫א‬ EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 W‫א‬
 
 ‫؟‬Transaction Processing Systems‫א‬ K١
 ‫؟‬‫א‬‫ א‬K٢
‫؟‬‫א‬ K٣
‫؟‬‫א‬‫א‬‫א‬ K٤
‫؟‬‫א‬‫א‬ K٥
‫؟‬Management Reporting Systems ‫א‬‫א‬‫א‬ K٦
‫؟‬‫א‬‫א‬‫א‬ K٧
‫؟‬‫א‬‫א‬‫א‬‫ א‬K٨
‫؟‬‫א‬‫א‬‫א‬EF‫ א‬K٩
 ‫؟‬‫א‬‫א‬‫א‬ K١٠
- ٧٩ -
‫א‬‫א‬ ‫א‬٢٣٠ ‫א‬
  EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫اﻟﻤﺼﺎدر‬Resources :
1. Haag, Cummings, McCubbrey (2004). Management Information Systems for the

Information Age, 4th Edition. McGraw Hill.
2. Turban, McLean, Wetherbe (1999). Information Technology for Management,
2nd Edition. John Wiley & Sons. Inc.
3. Laudon, K.C. & Laudon, J.P. (2002). Management Information Systems:
Managing the Digital Firm, 7th Edition. Upper Saddle River, New Jersey:
Prentice-Hall International, Inc.
4. Stonebraker & Hellerstein, eds. Readings in Database Systems, 3rd Edition
5. FitzGerald, Jerry, and Alan Dennis. Business Data Communications and
Networking, 6th ed. New York: John Wiley & Sons, 1999. Hutchinson, Sarah E.,
and Stacey C. Sawyer.
6. Elmasri and Navathe, Fundamentals of Database Systems, Fourth Edition
7. Marakas: Decision Support Systems, 2nd Edition
2003, Prentice-Hall
8. Turban, Aronson, and Liang
Decision Support Systems and Intelligent Systems, Seventh Edition
2005, Prentice-Hall
9. Kimball, R and M Ross (2002). The Data
Warehouse Toolkit: The Complete Guide to Dimensional Modeling (second
edition). New York: John Wiley & Sons, Inc.
10. http://www.andrew.cmu.edu/course/90-728/lectures.html
11. http://www.cmpe.boun.edu.tr/ise/courses/ise104/spring2005/lecturenotes.htm
12. http://www.tcf.ua.edu/AZ/ITHistoryOutline.htm
13. www.Computerhistory.org
14. http://en.wikipedia.org/wiki/Computer_hardware
15. http://www.bookrags.com/research/office-automation-systems-csci-01/
16. http://en.wikipedia.org/wiki/Transaction_Processing_System
17. http://www.csus.edu/indiv/s/schaefer/presentations/ch09.pdf
http://office.microsoft.com/en-us/default.aspx
‫א‬ ‫א‬٢٣٠ ‫א‬
  EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
 ‫א‬
W‫א‬‫א‬
 ‫א‬WW‫א‬‫א‬
 ‫א‬‫א‬‫א‬W‫א‬‫א‬
 ‫א‬‫א‬W‫א‬‫א‬
 ‫א‬W‫א‬‫א‬‫א‬
 ‫א‬‫א‬‫א‬W‫א‬‫א‬
 ‫א‬‫א‬W‫א‬‫א‬
 ‫א‬‫א‬‫א‬W‫א‬‫א‬
 ‫א‬W‫א‬‫א‬
 ‫א‬‫א‬‫א‬‫א‬W‫א‬‫א‬
W‫א‬‫א‬
‫א‬ K١
‫א‬ .a
‫א‬ K٢
‫א‬‫א‬ K٣
 .a
 .b
‫א‬ .c
‫א‬ ‫א‬٢٣٠ ‫א‬
  EF‫א‬‫א‬‫א‬ ‫א‬‫א‬
‫א‬‫א‬‫א‬ K٤
Word Processing‫א‬ .a
PowerPoint ‫ א‬.b
E-Mail ‫ א‬.c
  Publishing ‫ א‬.d

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‫א‬

 ‫א‬‫א‬W Process E‫א‬F‫• א‬

INPUT PROCESS OUTPUT

Management Information E‫א‬‫א‬ ‫א‬ F ‫א‬  ‫א‬ 

 Sociology Approach ‫א‬‫א‬ J‫א‬ J

Behavioral Approach‫א‬ J‫א‬‫א‬

K ‫א‬‫א‬ ‫א‬‫א‬

‫א‬‫א‬K  ‫א‬‫א‬‫א‬

 ١٨٤٠ J١٤٥٠W‫א‬‫ א‬KB

Electromechanical J‫ א‬.E

 E١٩٧٩ J١٩٦٤F‫א‬‫ א‬KG

 ENow J١٩٧٩F‫א‬‫א‬‫ א‬KH

Computer ComponentsW‫א‬‫א‬ ٤{٢

Text input devices

CPU ‫א‬‫א‬ ٤{٢{٢

‫א‬ ‫א‬  

Image, Video output devices •

Monitor Device that displays a video signal, similar to a television, o

Essentials of Management Information Systems

COMPUTER HARDWARE AND INFORMATION TECHNOLOGY INFRASTRUCTURE

Hardware Components of a Computer System

 K ‫א‬Securit‫א‬‫א‬    ‫א‬، ‫א‬

 :Operating Systems Structure‫א‬٥{٢

I/O ‫א‬‫א‬ Input/Output  K٢

‫א‬، ‫א‬ ‫א‬

 Mechanism and Policy‫א‬‫א‬‫א‬‫ א‬

Functions of Operating Systems‫א‬‫א‬ ٦{٣

Essentials of Management Information Systems

The Major Types of Software

6.32 Figure 6-9 © 2003 by Prentice Hall

XML (eXtensible Markup Language) E‫א‬‫א‬F o

  DBMS - Components ٦.٤.٢

7/1/2004 TCSS545A Isabelle Bichindaritz 23

JDBC / ODBC ،‫א‬ J J‫א‬‫א‬

Classification of Decision Structures

Marakas: Decision Support Systems, 2nd Edition © 2003, Prentice-Hall Chapter 2 - 6

 :Decision Maker Classifications ‫א‬‫א‬‫א‬  

 :Decision Style in DSS Design‫א‬‫א‬‫א‬‫א‬‫א‬٧{١{٢

Marakas: Decision Support Systems, 2nd Edition © 2003, Prentice-Hall Chapter 2 - 18

Definition Decision Support Systems ‫א‬‫א‬‫א‬ ٧.٢

  Decision Support Systems Components‫א‬‫א‬‫א‬٧{٣

Alter’s Classification of DSS Components

File Draw er Data Analysis

Marakas: Decision Support Systems, 2nd Edition © 2003, Prentice-Hall Chapter 1 - 9

  : Data and Model Management‫א‬‫א‬‫א‬ K١

 WDSS Knowledge Base‫א‬‫א‬‫א‬‫א‬ K٢

Examples of Credit Rule Combinations

Marakas: Decision Support Systems, 2nd Edition © 2003, Prentice-Hall Chapter 1 - 19

WUser Interfaces ‫א‬E‫א‬F K٣

WThe DSS User‫א‬‫א‬‫א‬ K٤

Alter’s Decision Maker Patterns of Usage

Marakas: Decision Support Systems, 2nd Edition © 2003, Prentice-Hall Chapter 1 - 25

Decision Support Systems Characteristics: ‫א‬‫א‬‫א‬ ٧.٤

DSS Output (Offers)‫א‬‫א‬‫א‬ ٧{٤{١

WGroup Decision Support Systems (GDSS)‫א‬‫א‬‫א‬‫א‬٧{٥

K‫א‬ Teleconferencing ‫א‬

 Atomicity ‫ א‬o

:anagement Reporting Systems ‫א‬‫א‬‫א‬ ٩.٢

Elements of an MRP system from the 1980’s

1. Haag, Cummings, McCubbrey (2004). Management Information Systems for the

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 Mechanism and Policy‫א‬‫א‬‫א‬‫ א‬