Introduction: There are many top e-commerce site in Bangladesh. Daraz.com is one of them.

Daraz is one of the most popular and oldest e-commerce sites in Bangladesh, specializing in
electronics, home appliances, clothing etc. Recently they have added a grocery section in their
subcategory which makes Daraz one of the top e-commerce sites of Bangladesh. It started its
journey in Bangladesh in March 2015. It has a massive collection of international and branded
collection. Also their home appliance section is booming as people need to do most of the house
chores by themselves and Daraz offers the biggest home appliance section through their website.
It also gives free return opportunity in terms of purchasing products. Sometimes it announces
some big deals for customers. It gives the opportunity for various payment options such as
debit/credit cards, cash on delivery, bkash etc, to their buyers.

Figurer: Daraz Home Page.

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Vision of daraz: For daraz Bangladesh the vision is, to be the number one marketplace by offering
top quality services to all of our sellers and customers.
Mission of daraz: To spread all over Bangladesh and gain highest market share in the e-
commerce sector, make all the necessities available to customer and find the best sellers around
the country to showcase their products in the daraz website.
Objective of daraz: 1. Ensure a great experience for the buyers while flourishing our business by
working closely with the sellers.
2. Daraz will focus on gaining the market by creating loyal customers by providing the biggest selection
of different items in lowest price.
3. By fulfilling the orders effectively and efficiently, customer experience will be improved.
4. Different support services will be designed to help the sellers grow with Daraz.
How to order in Daraz: You can follow these five steps to buy online at daraz.
1. Go to daraz.com.bd or download the Daraz App.
2. Search your desired product using the search bar or surf through the categories.
3. Choose your desired product by clicking “BUY NOW” 4. Go to cart and click “proceed to checkout”
to see your order.

5. Proceed to choose you delivery and payment method.

Conclusion: Online shopping in Bangladesh is being getting popular and easier day by day.
Ecommerce is the only viable platform to serve the customers during the covid-19 pandemic. For
this reason all customer buy product in daraz and benefited, It provides 24x7 support. Customers
can enquire about a product or service and place orders anytime, anywhere from any location.
Ecommerce application provides users with more options and quicker delivery of products.
Ecommerce application provides users with more options to compare and select the cheaper and
better options. A customer can put review comments about a product and can see what others are
buying, or see the review comments of other customers before making a final purchase.
Ecommerce provides options of virtual auctions. It provides readily available information. A
customer can see the relevant detailed information within seconds, rather than waiting for days or
weeks.
It has become very popular in Bangladesh. They can easily buy any product at home. As a result,
they do not seem to go out. And health risks are also declining. It is very good for the people of
Bangladesh. They are getting services easily and they are not getting out of the house in this
epidemic. I can say that at this time daraz is giving a lot of benefits to the people of Bangladesh.
For which reason daraz has become the best e-commerce site in Bangladesh.