Professional Documents
Culture Documents
POSITION SUMMARY:
Through chat, the agent shall be responsible for formulating personalized solutions to
promote and sell the products/services to customers.
QUALIFICATIONS:
CSA PREREQUISITES:
Internet Connectivity: Fast Reliable Wired Internet must be at least 20 mbps fiber wired
connection.
NOTE: Only 2 -3 family member members connected on Wi-Fi/wired connection.
STORAGE: 60GB up for HDD (120GB UP SSD RECOMMENDED)
PROCESSOR: QUADCORE FOR INTEL, COREi5 3 GEN UP, AMD A8 UP RAM: DDR3
RD
SALARY PACKAGE:
SHIFT SCHEDULE:
APPLICATION PROCESS:
** ANYDESK/TEAM VIEWER IS REQUIRED BEFORE TAKING THE EXAM**
ENGLISH EXAM
US CULTURE EXAM
TYPING TEST
INTERVIEW (FINAL) OVER THE PHONE/SKYPE
CHAT SIMULATION