DECLARATION OF CERTIFICATE ii CERTIFICATE OF APPROVAL iii ACKNOWLEDGEMENT iv EXECUTIVE SUMMARY v CHAPTER 1 INTRODUCTION 1-12 1.1 INTRODUCTION TO ELEMENTS OF IT 2-11 1.2 PROJECT BACKGROUND 11-11 1.3 PROBLEM STATEMENT 11-12 CHAPTER 2 LITERATURE REVIEW 13-18 CHAPTER 3 COMPANY PROFILE 19-23 CHAPTER 4 OBJECTIVES OF STUDY 24-25 CHAPTER 5 RESEARCH METHODOLOGY 26-31 5.1 SAMPLE DESIGN 27-27 5.2 RESEARCH DESIGN 28-31 CHAPTER 6 DATA ANAYLISIS AND 32-65 INTERPRETATION 6.1 IT HARDWARE MARKET 35-41 6.2 MAJOR IT HRDWARE MARKET 43-45 6.3 IT SOFTWARE MARKET 46-55 6.4 MAJOR IT SOFTWARE MARKET 56-57 6.5 IT ADOPTATION TREND 57-63 6.6 IT ADOPTAION RATIO 64-65 CHAPTER 7 SUMMARY AND CONCLUSION 66-68 CHAPTER 8 RECOMMENDATIONS 69-70 CHAPTER 9 LIMITATION AND CAVEATS 71-72 BIBLIOGRAPHY 73-75 ANNEXURE I QUESTIONAIRE ANNEXURE II LIST OF RESPONDENTS INDEX