Theoretical Framework

The present study was anchored from Robert’s seven stage crisis intervention model
developed by Albert R. Roberts. The theory is applied as an intervention framework for
providing crisis counseling which will be the final output of the study.
The theory is a through and sequential model that facilitate early identification of crisis
precipitants, active listening, problem solving, effective crisis resolution (Yeager and Roberts,
2015). The model consists of the following stages.
1.) Assess lethality and mental health status.
2.) Establish rapport and engage the client.
3.) Identify major problems.
4.) Deal with feelings.
5.) Explore alternative coping methods and partial solutions.
6.) Develop an action plan.
7.) Develop a termination and follow-up protocol.