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Introduction to NetAct

Introduction to NetAct

Content

Introduction to NetAct 1
1 Nokia Operations and Support System 3
1.1 NetAct in Brief 4
1.2 NetAct Functional Blocks 6
1.3 NetAct Managed Network Model 16
1.4 NetAct Types 18
2 Accessing NetAct 21
2.1 NetAct Start Page 22
3 NetAct Applications Categories 27
3.1 Applications Groups 28
3.2 Administration Category 30
3.3 Configuration Category 34
3.4 Monitor Category 40
3.5 Reporting Category 47
3.6 User Assistance Category 53
3.7 Security Category 55
4 NetAct User Assistance 57
4.1 Operating Documentation 58
4.2 Online Documentation 63
4.3 Interactive Graphics 65
4.4 Object Information Browser 67
4.5 Nokia Online Service 73

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Introduction to NetAct

5 Exercises 77
Exercise 1 79
Exercise 2 81
Exercise 3 83
Exercise 4 85
Exercise 5 87

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Introduction to NetAct

1 Nokia Operations and Support System

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Introduction to NetAct

1.1 NetAct in Brief


Nokia NetAct provides one consolidated view over any network, even the most
complicated, multi-domain, multi-technology system. NetAct is virtualized for minimal
downtime and resilience and provides full visibility and control over the network,
whether traditional or cloud-based.
NetAct offers a uniform set of tools for radio, core and transport network
management all accessed through one view. Based on industry standards and open
architecture, NetAct lets the operator manage multi-technology networks with one
system. With process automation, network operators get reduced administration,
maintenance and system integration costs. NetAct also provides clear way forward
for moving from existing to future network technologies.
With NetAct, the operator can protect hardware and software investment, as well as
retain existing processes and manage the network with same amount of personnel,
when upgrading the network, for example, from WCDMA to LTE. NetAct also
supports customer-specific extensions and thus can adapt to operator-specific
business processes and needs.

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Introduction to NetAct

Nokia Operations and Support System


NetAct in Brief

The single management system for One view over the


radio & core networks
network
• Virtualized License
TraceViewer
Manager
• Scalable
• High availability Monitor Configurator
Performance Increasingly
Manager
• Security proofed automated
NE Backup
• Standard or Software only delivery SW Manager
and Restore management
• NE release support without NetAct solutions
upgrade Administration
• Rich selection of northbound interfaces

Fig. 1

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Introduction to NetAct

1.2 NetAct Functional Blocks


Nokia NetAct has been developed to meet operator needs– now and into the future.
Constant network growth, a combination of different mobile broadband technologies
and the need for simplicity require OSS to evolve. NetAct is highly scalable and can
handle not only the evolving technology, but also network growth and changes in the
networks service offering.
NetAct Applications
NetAct Monitor brings centralized network monitoring for all network technologies
from element management to operational management. NetAct Monitor supports
user-specific workflows. Powerful filtering and correlation of alarms lead to fast root
cause identification.
The NetAct Performance Manager helps improving the service quality and optimizing
network performance through real-time performance management and monitoring.
NetAct Performance Manager solution is scalable to suit even the largest networks.
NetAct Configurator offers comprehensive functionality for configuration management
with common processes and data storage in multi-technology radio and core
networks. Automated network planning and network consistency checking actions
can be carried out with easy-to-use tools. NetAct Configurator enables flexible and
automatic workflows for fast network roll-out and expansion.
NetAct Administrator applications allow the management of network element
hardware and software from one central location. It also offers a backup and restore
functionality across network domains.
Nokia CloudBand Application Manager automatically governs the deployment and
management of cloud-based applications, including allocation of resources,
configuration, performance and fault management.
Network 360 provides a single, simplified and integrated view of all the operational
data from your network elements. By cutting through the complexity, Network 360
helps operations personnel to quickly see the network status ‘big picture’ at a given
point of time.
In addition to NetAct applications there are also standalone tools that are dedicated
to specific management functions and provide advanced management features, for
example NetAct Advanced Configurator for configuration management. These
standalone tools need a dedicated hardware platform and are sold separately. For
more information, refer to the operating documentation of each tool.

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Introduction to NetAct

Virtualized OSS
NetAct’s virtualized platform allows for efficient hardware utilization. Being virtual also
means near-zero downtime during upgrades and improved availability.
Scalability in virtualized infrastructure
Scalability is an important feature of the virtual NetAct environment since there are
software components that can be located on more than one VM, and one VM can
contain more than one software component. If the load increases beyond a virtual
machine’s capabilities, the software component and/or virtual machine must be
scaled to cope with the increased load.
However, not all software components scale in a similar way:
• Software components can scale horizontally, which means that additional
virtual machines need to be provisioned to enable the software component to
distribute its load.
• Software components can scale vertically, which means that additional
resources (CPU and memory) need to be allocated to the virtual machine
where the software component is hosted.

Cloud ready
NetAct offers full visibility into both traditional networks and cloud-based networks. It
supports hybrid networks, providing a logical step-by-step transition to virtualized
network functions.
Northbound Interfaces
To facilitate its integration in multi-vendor environments, NetAct provides several
open northbound interfaces (standard-compliant and proprietary ones) that offer to
operators a unified management capability for the entire network. For this purpose, a
mediation application function provided by a so-called Northbound Interface Agent
performs the mapping between the management information received by NetAct or
generated in NetAct and the information required by the upper level management
systems.

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Introduction to NetAct

Nokia Operations and Support System


NetAct Functional Blocks

NetAct northbound interfaces FM PM CM Alarm fwding User mgmt Inventory Security Log Trouble ticketing

Monitor Performance manager Configurator TraceViewer

Administration
System monitoring License manager Security
of measurements
NetAct Applications
Object
Software manager Reporting suites User management
Information Browser

NetAct user Software asset


NE Backup and restore Working set manager
documentation monitoring

NetAct platform Scalability Virtualization fast pass

Managed technologies IoT Radio Core Telco cloud Wi-Fi Public Safety

Fig. 2

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Introduction to NetAct

1.2.1 Fast Pass


Fast Pass introduces a whole new method for decoupling new Network Element
release introduction from the necessity of upgrading NetAct. This facilitates early
rollout of NE releases and may help reducing NE release deployment time, as well as
help optimize the NetAct upgrade timing.
With Fast Pass feature, it is possible to get basic NE support, but for the new NE
features to be fully supported, functionality development coming with new NetAct
release is needed.
In summary, Fast Pass benefits are:
• Decouple NE release from NetAct release
• Flexibility: enable at least n+1 NE compatibility to existing NetAct
• Speed: NE SW trialing & rollout without NetAct upgrade

Basic support refers to the following:


• Integration capability
• FM – new alarms including alarm manual pages
• PM – new measurement and counter support including aggregation
• CM – new object and parameter support
• Compatibility (i.e. support on previous NE release level) is provided for log,
trace, software management, software asset management (SWAM)

Full support refers to the following:


• New trace and SWAM formula support
• Advanced FM, PM, CM content (correlation rules, KPIs, reports, CM rules)
• Advanced application functionality (site rehosting etc.)

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Introduction to NetAct

Nokia Operations and Support System


NetAct Platform: Fast Pass

Without Fast Pass


• NetAct delivery (typically
upgrade) is a pre-requisite for
supporting a new network
element release
• A new network element release
deployment time is significantly
increased due to NetAct
upgrade / regression testing

Fast Pass
• Network element and NetAct release synchronization
Enabling basic NE release
• Allows NetAct release independent deployment of new support without NetAct
network element release upgrade
• Allows optimization of NetAct upgrades

Fig. 3

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Introduction to NetAct

1.2.2 Advanced Risk Management with Stretched Cluster and


Disaster Recovery
Advanced Risks Management Solutions Stretched Cluster and Disaster Recover,
improve system reliability and availability and is based on virtualization.
Operators want to ensure business continuity in case of man-made or natural
disasters, such as earthquakes, sabotages or human error. If a system failure occurs,
due to above reasons, or even if a planned outage takes place, Stretched Cluster
and NetAct Disaster Recovery solutions ensure that network management operations
are restarted with minimum interruption to business. These solutions also enable
simpler deployment and contribute to faster upgrades as well as reduces the
dependency on underlying HW.

NetAct Disaster Recovery and Stretched Cluster solutions, keep operator data safe
by replicating it continuously from the primary site to the recovery site. Replicated
data consists of database content, all user data and LDAP data.
The solutions are implemented accordingly with customer requirements: Stretched
cluster allows fully automatic failure handling in case of emergency, but the distance
between the sites is limited. In the Disaster Recovery solution, the distance between
sites is unlimited but the failure handling is manual: it is required to execute one
single command from primary site or from recovery site to move all network
management functionality over in less than 30 minutes to recovery site to ensure
business continuity.

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Introduction to NetAct

Nokia Operations and Support System


Advanced Risk Management: Stretched Cluster and Disaster Recovery
Stretched Cluster Disaster Recovery
Site 1 Site 2 Site 1 Site 2
Virtualization layer / HP Blade 460 +
NetAct VMWare cluster DCN

Distributed virtual Data replication


volumes

Virtual machines Virtual machines


FC or IP

VPLEX Engine Site 3 VPLEX Engine Hypervisor Hypervisor


FC
FC FC

WAN
IP IP

VNX Active VNX Active


Storage Storage
VPLEX Witness
IP IP

AccessAnywhere

WITNESS is located in customer VMware infra

Feature Stretched Cluster Disaster Recovery solution


Fail over Automated Manual
Communication link Synchronous, WAN Asynchronous, WAN
Distance 5 ms latency (<100 km) Unlimited
Release upgrade support – Near zero
Supported Supported
downtime
n to 1 support N/A Under planning*
System availability Automated fail over for maximum availability Fail over time < 30 min
Additional HW Double HW / VNX VPLEX Double HW
1

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Introduction to NetAct

1.2.3 Telco cloud management


NetAct offers full visibility into both traditional networks and cloud-based networks. It
supports hybrid networks, providing a logical step-by-step transition to virtualized
network functions.
NetAct offers one view to the whole network and ensures that the operator can
continue using familiar toolset for monitoring faults, reporting on network performance
and configuring the network, regardless of whether the managed network elements
are traditional physical network elements or virtualized network functions.
NetAct provides consolidated view of Virtual Network function through Nokia
CloudBand Application Manager (CBAM). NetAct receives the network topology and
resource information from CBAM. Based on the topology information NetAct collects
the Configuration data from the Virtual network function like IMS. After the
configuration is retrieved the alarm collection and measurement data is collected
straight from the virtual network function. Configuration management information is
available in the NetAct Configurator, alarms are visualized and correlated through
NetAct Monitor, Measurements are basis for Key Performance Indicators and
visualized through NetAct Performance Manager. All the collected information is
available through northbound interfaces to umbrella systems. NetAct is collecting all
the information as an automated manner.
As networks evolve towards virtualized network functions, the period during which the
operator has both traditional network elements like MSS and MGW as well as
virtualized network functions in his network can be managed with the same tools.
This means that the operator needs only one management system to manage whole
network.
NetAct functions for Telco cloud:
• Visualize Telco Cloud through one user interface
• Configure Telco Cloud as one entity
• Ensure parameter consistency

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Introduction to NetAct

Nokia Operation and Support System


Managed Technologies: NetAct for Hybrid Networks

• One view to whole network


• Manage both traditional and cloud network Monitor Security

• Manage virtualized network functions


Configurator Administrator
• Monitors faults
• Reports performance
• Configures network in an automated Performance License
manner Manager Manager NetAct
• Manages security

• Provides a consolidated view of VNF Traditional Radio / Core


through Cloudband Application Manager Telco Cloud
• Collects topology, fault and performance
data
• Correlates the virtual resources with
virtualized application information …

Fig. 5

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Introduction to NetAct

Nokia Operation and Support System


Managed Technologies: NetAct for Hybrid Networks

Cloud wise Cloud Security Director Service NFV Orchestrator CloudBand


services Orchestration
Network Director
• Consult
• Design & Security Element Network Management: NetAct VNF Manager
build Manager CloudBand
• Operate & Application Management
maintain

Virtualized Network Functions


IMS TAS HSS MME GW CEM RAN

Hypervisor VMware (ESXi) KVM Cloud stacks + SDN

CloudBand
DC HW Airframe VMware
SDN Infrastructure Software
Compute Storage Networking
+ 3rd party

Fig. 6

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Introduction to NetAct

1.3 NetAct Managed Network Model


The role of NetAct in managing a network can be classified into two categories:
NetAct operation system itself and NetAct Global Level (umbrella) products.
A cluster is a networked grouping of one or more servers and disk drives that are
designed to support each other if a failure occurs in one server or network
component. A cluster consists of several co-operating nodes that are interconnected
in a redundant way to distribute information and resources.
A NetAct cluster is a hierarchical, highly available, and secured computing system
that consists of multiple internal components, such as servers, a shared storage
system, LAN switches, and routers. It contains the necessary security control, such
as encryption capability in data communication, firewall protection, and a hardened
system platform.

Regional Cluster
A Regional Cluster manages a specific region and provides a view to a network area
or technology. The network elements of a certain sub-network are connected to and
managed by a Regional Cluster, which contains the network management system for
that region.
NetAct can contain several Regional Clusters, which can be connected to the NetAct
Products that work in a Global level.
Each Regional Cluster runs a database that stores the data arriving from the network
elements in the managed region. In the Regional Cluster you do not have access to
the data that arrives from network elements belonging to another Regional Cluster.
You can have an overview of all the managed objects in the network only in the
Global level.

Global Level Products


The Global Level Products are umbrella solutions that provide an entire view of the
network in areas of Fault Management, Performance Management and Configuration
Management.
The global level products are intended for centralized, network-wide management
tasks. They are not connected directly to the network elements but communicate with
one or more Regional Clusters. Because these platforms are connected to all the
Regional Clusters, you can have a view of all the network elements.
Multiple NetAct instances and other Network Management Systems or other vendors
(MVI) can be connected to a single NetAct Global Product instance.
There are two NetAct Global level Products: NetAct Advanced Configurator and NSN
Performance Manager.
.

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Introduction to NetAct

Nokia Operations and Support System


NetAct Managed Network Model

Umbrella (Global) Level 3rd Party


3rd Party
SB Interfaces
SB Interfaces

Other vendors’ Umbrella systems Nokia Performance Manager Nokia Advanced Configurator

3rd Party Operator PCs


NB Interfaces
Office LAN

NetAct Regional Level NetAct


Regional Cluster Regional Cluster

3rd Party 3rd Party


SB Interfaces SB Interfaces

NetAct DCN NetAct DCN

WCDMA GSM LTE SRAN CORE IMS VNF WCDMA GSM LTE SRAN CORE IMS VNF

Fig. 7

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OS9051-C-1800
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Introduction to NetAct

1.4 NetAct Types


1.4.1 NetAct “Standard” delivery
The NetAct ”Standard” delivery provides the customer with the traditional hardware
and software for the NetAct dedicated installation. Supports optimized HP hardware
and are tested with it
• All the same features and functionalities as in NetAct, including support for bare
metal and cloud NE’s’
• Capacity statement provided

1.4.2 NetAct Compact delivery


NetAct Compact is an advanced, virtualized mobile network management system for
small radio and core networks, as well as those used by enterprises and the public
sector. Offering basic NetAct functions usually only found in larger networks,
combined with software-only delivery, NetAct Compact is optimized for the
operational and budget requirements of small mobile networks.
It provides all the essential network management functionalities including NetAct
Monitor, NetAct Performance Manager and NetAct Configurator.
Based on industry standards and an open architecture, NetAct Compact is a single
management system with reduced administration, maintenance, and system
integration costs.

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18
Introduction to NetAct

Nokia Operations and Support System


NetAct Delivery Types

Enterprise and Vertical Diverse deployment environments


private networks: airports, VMware and OpenStack supported
mining, universities
Meets operator demand for SW
Public safety only delivery
Small telco operators Cloud infrastructure management
GSM-R and LTE-R networks Multiple NetAct Clouds in one
OpenStack data center

NetAct Compact NetAct Cloud


Robust network management with proven track record
Single network management system
Managing complexity with automation
Operating multiple networks and technologies

NetAct Standard – Bare Metal


NetAct “Standard” delivery is the focus of this course

Fig. 9

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OS9051-C-1800
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Introduction to NetAct

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Introduction to NetAct

2 Accessing NetAct

OS9051-C-1800
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21
Introduction to NetAct

2.1 NetAct Start Page


NetAct Start Page is a centralized launch pad for starting NetAct user interface
applications. You can start all the NetAct applications that have been configured and
for which you have permission to launch from NetAct Start.
NetAct uses Single Sign-On (SSO) for accessing applications through NetAct Start.
To be able to access applications through NetAct Start, a user must have a valid user
name and password. The user also must be granted the permissions for accessing
the needed applications. Depending on the permissions granted for the user, a list of
published applications is visible to the user.
From the right-hand dropdown menu, the user can select between two different
views.
Folder view shows the different fragments as folders. The applications are grouped
into the following functional areas:
• Administration: Applications for administering adaptations.
• Configuration: NetAct CM applications, License Manager and Software
Manager.
• Monitoring: NetAct Monitor.
• Reporting: NetAct Reporter.
• Security: Certificate, User Management and NE User Management
applications.
• User Assistance: Operating documentation library.

Clicking the Online Help icon opens the Online Help Browser. By selecting ‘Show all
applications’ from the dropdown menu the user can see all the applications in one
view and access them by mouse click.
All the Java applications are installed on the application server cluster when NetAct is
deployed. When a Java Rich Client is accessed for the first time, it is downloaded by
the JWS to user workstation and launched for the user. The next time it is accessed,
the application is started from the local JWS cache.
JWS checks the version of the application every time it is launched on the user
workstation, and if necessary, updates the application from the application server.

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22
Introduction to NetAct

Accessing NetAct
NetAct Start Page

Fig. 11

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OS9051-C-1800
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Introduction to NetAct

Accessing NetAct
NetAct Start Page

http://<netact_server>/login NetAct Applications are grouped in categories:


Administration Configuration

Reporting Monitoring

Security User Assistance

All NetAct 18 applications can be


launched from NetAct Start page

Fig. 13
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Introduction to NetAct

Accessing NetAct
Start Page View Modes

Use the drop-


down box to
switch the view

Fig. 14

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Introduction to NetAct

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26
Introduction to NetAct

3 NetAct Applications Categories

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27
Introduction to NetAct

3.1 Applications Groups


Each application that you can launch from NetAct is grouped into the following
categories according to what kind of tasks it is used for:

Administration
Applications used for the administration of Mediations and Adaptations in NetAct.

Configuration
Set of applications used to manage the network configuration.

Monitoring
This is the group for fault management applications to monitor and troubleshoot the
managed network.

Reporting
Use these applications to manage Network Elements’ measurements and generate
reports on the performance of the managed network.

Security
Applications for User Account Management, Network Elements User Management
and Certification Authority (Certificates generation).

User Assistance
Applications to access User Documentation and Information Adaptation Browser.

Some applications are optional and require a license, otherwise they are not visible in
NetAct GUI.

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Introduction to NetAct

NetAct Applications Categories


Functionality Areas

Administration Configuration Monitoring

Reporting User Assistance Security

Fig. 15

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Introduction to NetAct

3.2 Administration Category


Adaptation Manager
An adaptation is a set of fragments such as configuration management (CM),
Performance Management (PM), Fault Management (FM), and other fragments.
These fragments contain data that enables NetAct to communicate with any Network
Element. Several releases of an adaptation can be deployed to NetAct to support
multiple versions of network elements.
Adaptation Manager allows managing adaptations. A user with adequate roles and
permissions can perform the following actions with Adaptation Manager: Deploying
adaptations, Un-deploying adaptations, Redeploying adaptations, viewing
adaptations.

Dynamic Adaptation
Dynamic Adaptation GUI is a web application, which provides an interface to view
and trigger the Dynamic Adaption process. It allows as well monitoring the dynamic
adaptation status. The network elements integrated via Dynamic Adaptation are
those managed by @vantage agent, generic agent or ne3s agent.
When Dynamic Adaptation is triggered for a network element from the Web UI, the
request is dispatched to Dynamic Adaptation Mediation. After that, mediation starts to
upload metadata for the network element. These metadata contents are processed,
and then adaptations are generated dynamically. Adaptations for @vantage agent or
generic agents are generated dynamically based on the fault management,
performance management, and configuration management metadata present on the
network element. Adaptations for ne3s agent are generated dynamically based on
the fault management and performance management metadata present on the
network element. The generated adaptations are then deployed into NetAct System
dynamically. Once the Adaptation process is completed, Dynamic Adaptation GUI is
updated with the status of the adaptation.

Map Administrator
Map Administrator is an administration tool designed for managing the Geographic
Information System (GIS). GIS combines data with location. The main usages for
such a system are data retrieval and visualization based on the location, for example,
showing computed network coverage or dominance on a map.

NE Integration Wizard
Network Element Integration Wizard application, is used by system administrator to
automatically integrate a network element to NetAct.

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Plain SNMP FM Mediator


SNMP FM Mediator application allows system administrator to activate, deactivate,
and configure parameters of agent supervision, trap reliability, and alarm upload
functions for all network elements. Parameters as such as timeout, retries, number of
messages to be handled and so on can be configured with this tool.
With SNMP FM Mediator, you can:
• Configure global parameters for agent supervision
• Configure global parameters for trap reliability
• Configure parameters for agent supervision by network elements
• Configure global parameters for alarm synchronization

Plain SNMP PM Mediator


SNMP PM Mediator allows system administrator to activate, deactivate, and
configure parameters of PM mediation (for example, timeout, retries and number
messages handled in parallel mode).
• Using SNMP PM Mediator, administrator user can:
• Configure global parameters
• Configure parameters for PM Polling by network element
• Configure polling for existing network elements
SNMP PM Mediator application allows administrator to configure performance
management measurement data polling for the SNMP based network elements and
stores the performance indicators in the system. The performance indicators are
configured in the performance management adaptation and the mapping between
SNMP variables and performance indicators is defined by the SNMP PM fragment of
the adaptation. The network elements having SNMP PM Fragments deployed on
NetAct can be polled by the SNMP PM mediation. If performance management
adaptation exists, then the data is used by performance management and stored in
performance management database.

Working Set Manager


A working set is a collection of managed objects. Working Set Manager enables you
to create, view, browse, combine, export and remove working sets. You can create
working sets based on preferred criteria:
• DN list
• Area
• FM Query
• CM Query
• CM Advanced Query

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Introduction to NetAct

Additionally, you can create a new working set based on existing working sets in the
Combine tab.
Working sets can be managed by the Working Set Manager application or command
line interface (CLI).
There are two kinds of working sets:
• Static working sets - where the list of managed objects is invariable
• Dynamic working sets - based on constant criteria, but the managed objects
are added to or removed from a working set based on network changes
Note:
The maximum number of managed objects in each working set is 100 000.
There are three working set types:
• DN List - a type of working set that consist of a static list of managed object
DNs.
• Area, CM Query, FM Query, CM Advanced Query, Combined - types of
working sets dynamically changing content, based on the selected criteria.
• Legacy - a working set type that was not migrated to the new data
representation, or its migration script was not executed correctly. This working
set cannot be edited

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NetAct Applications Categories


Administration

The Administration category contains the


applications for management of Adaptations,
Mediations, Working Sets and NE integrations.

Fig. 16

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Introduction to NetAct

3.3 Configuration Category


NetAct Configurator
NetAct Configurator is a component in the scalable NetAct framework for operating
mobile networks. Configurator gives access to real-time network configuration data
and provides tools to manage network configuration. The basic functionality of NetAct
Configurator is to define and manage parameter data in the network.
Network architecture can be functionally grouped into the access network and the
core network. The access network handles all radio-related functionality while the
core network is responsible for routing calls and data connections to external
networks. With Configurator, the access network and core network are managed in a
centralized way.
The main functionalities of Configurator are:
• Storing the network parameters in the database.
• Data exchange with external tools.
• Setting, modifying, viewing, and comparing network configuration data.
• Mass modifications on the network: integrating sites, extending and optimizing
the network.
• Small scale tuning of the network configuration.

Flexible CM Search
Flexible CM Search is a web-based application for searching configuration
management data in the actual configuration. In addition, you can also view the data
in CM Editor, view the alarm state of the selected object and upload the actual
configuration.
You can search data based on
• Name
• Distinguished name
• Instance ID
• Cell identification
• Hardware Serial Number
• Managed object class

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Introduction to NetAct

Intelligent Feature Activation


Intelligent Feature Activation is a web-based tool, which can be used for configuring
and activating new radio features in the network easily and fast. With Intelligent
Feature Activation you can:
• Search for specific features.
• See detailed information on the parameters relevant for the feature.
• See parameter relationships.
• Configure feature parameters and save as templates.
• Save feature configuration as a plan for selected network elements using
working sets.
• Activate a plan in the network.

Software Manager, License Manager


Software Manager and License Manager are centralized NetAct applications for the
network management of Software (NetAct and NEs Software, remote backup for
network elements) and Licenses (NetAct and NE's licenses).

SON Scheduler
SON Scheduler allows user to view and configure operations related to WCDMA
Flexi BTS(s) as well as autoconnection and autoconfiguration features both in the
network and planned configuration. SON Scheduler functionality manages the four
following features in LTE networks:
• PCI Conflict Resolution
• Mobility Robustness Optimization
• Synchronization of Inter-RAT Neighbors
• Optimization of Intra LTE Neighbor Relations
It provides advanced filtering options to improve displaying required information as
well as an array of scheduling options.

Site Configuration Tool


Site Configuration Tool takes care of storing site configuration files in XML format. It
is a web application and has a file repository. Site Configuration Tool is used for pre-
processing plans that are deployed in the network

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NetAct Applications Categories


Configuration

The Configuration management defines the tools


for giving access to real-time network configuration
data and tools to manage network configuration

Fig. 17

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Introduction to NetAct

3.3.1 NetAct Configurator


NetAct Configurator offers comprehensive functionality for configuration management
with common processes and data storage in multi-technology radio and core
networks. Automated network planning and network consistency checking actions
can be carried out with easy-to-use tools. NetAct Configurator enables flexible and
automatic workflows for fast network roll-out and expansions as well as controlling
the related processes.
In radio access management, Configurator can be used for mass modifications of
network element parameters, BTS auto configuration, adjacency management
throughout radio network technologies, site planning and site re-hosting, as well as
remote electric tilt management for flexible network tuning.
In core network management, Configurator can be used for automatic upload of
network element data, display of data with a feature-rich Table Editor, comprehensive
network planning in offline mode, verification of planned modifications, auditing of
actual configuration data and it offers dedicated means for spontaneous
modifications. The supported core network technologies are Rel-4 Core, Packet
Core, IMS and NT HLR FE.
With NetAct Configurator tools, the operator can handle daily configuration
management tasks easily. For the majority of the operations, there is also a
command line interface. NetAct Configurator is a main enabler of self-organizing
network (SON) functionality.
• CM Editor is used for creating, editing and visualizing configuration plans and
templates as well as managing and manipulating parameters (minor edit to
mass modification).
• CM Analyzer is used for checking the consistency of a plan or managed
configuration against a set of rules. With CM Analyzer it is possible to created
consistency and audit reports on the actual, reference or planned
configuration.
• CM Operations Manager provides visibility on what is happening and has
happened with the managed data in terms of network operations. It offers the
means to start and schedule all different operations supported by the system,
such as export, import, upload and download.
• CM Workflow Manager offers the means to design, start and follow up macro
workflows. These are workflows which are perceived as a set of different
steps, i.e. a defined sequence of tasks.
• CM Reference Configuration is a workspace for maintaining the reference
configuration of a network. Deviations in the actual and reference configuration
can be audited and aligned to either one.
• Flexible CM Search is a web-based application for searching configuration
management data in the actual configuration. In addition, you can also view
the data in CM Editor and upload the actual configuration.

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• CM History is a part of CM Editor and CM Reference, keeping a record of


every configuration change in the network. CM History records are stored both
for the actual and reference configuration.
• Intelligent Feature Activation allows the user to roll out a new RAN feature with
ease. All parameters relevant to a RAN feature can be selected and modified.
It also enables creating and storing feature templates, that is, customized
configurations for further use in a similar situation.
• CM Rule Editor allows the user to create user-defined rules in a simple way.
Rules can be further used in CM Analyzer to check the network consistency.
• CM Express Data Exchange enables an easy method for mass configuration
modification using spreadsheet mode (CSV format). Exporting and importing
data can be done from CM Editor, CM Table Editor or Search and Modify.

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Introduction to NetAct

NetAct Applications Categories


Configuration

Planning Center / Network Wide CM


Northbound interface
NetAct
Configurator

Data Data
editing management
Single Data
Storage
Data analysis and
Automation
auditing

GSM/GSM-R WCDMA / LTE-TDD / SRAN Small cells


I-HSPA LTE-FDD

Voice Core Packet Core SDM IMS Public safety

Fig. 18

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Introduction to NetAct

3.4 Monitor Category


NetAct Monitor
NetAct Monitor brings centralized network monitoring for all technologies, spanning
from element management to operational management. It provides a desktop and
toolset for monitoring tasks. The fault management monitoring tools in NetAct Monitor
can be used to manage alarms from various network elements and types, to perform
root cause analysis, to troubleshoot faults that cause disruptions in network services,
and to improve the quality of the network services for subscribers.
NetAct Monitor provides:
• List and view based alarm monitoring
• Object management tools
• Rule management for automated alarm handling and correlation
• Alarm filtering
• Alarm forwarding to e-mail
• Trouble Ticket management tools
• OSS/J Trouble Ticket northbound interface
NetAct Monitor toolset accelerates the monitoring workflow by providing centralized
monitoring tools on a single screen for different networks.
Alarm filtering and correlation rules help to automate the regular fault management
actions and reduce the alarm flow to NetAct Monitor alarm tools and upper level
systems integrated via 3GPP CORBA Fault Management northbound interface.
OSS/J Trouble Ticket interface together with trouble ticket tools enhances the trouble
ticket handling within monitoring tools.
NetAct Monitor supports user specific customization on tool views and tool set-ups
and its permission management supports user group specific tool and operation
permissions.

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NetAct Applications Categories


Monitoring

NetAct Monitor provides tools to manage alarms from different Network


Elements, perform root cause analysis, troubleshoot faults in the network
services and improve the quality of the network services for subscribers.

Fig. 19

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Introduction to NetAct

NetAct Applications Categories


Monitoring: NetAct Monitor Application

• Functions and numerous


applications combined into
single tool
• Powerful alarm correlation
Alarm List
and filtering support
Object
• Correlation rules valid for Explorer
Northbound Interfaces
• Automated trouble ticket
management via OSS/J
Trouble ticketing interface  Network View

• Integrated NetAct Self Properties


and Notes
Monitoring Alarm
Details

• Alarm / Warning List • Quick Search • Object Explorer • Properties • Notes • NetAct Self Monitoring
• Alarm History • Rule Editor • Managed Object List • Filter Explorer • Network View • Trouble Ticket List
• Alarm Manual • Rule Explorer • Object Search • Filter Editor • Network View Editor • Trouble Ticket Details

Fig. 20

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Introduction to NetAct

Alarm Reports Dashboard


Alarm Reports Dashboard allows the reporting of statistics for alarms in the network,
providing tools for searching, filtering and scheduling of reports. Using Alarm Reports
Dashboard, you can access the following:
• Search Alarms
• Schedule Search
• View Reports

HP Systems Insight Manager


HP Systems Insight Manager (SIM) is used for monitoring server hardware, DCN
routers and switches, firewalls, and storage devices in the NetAct system. During the
automated NetAct installation, HP SIM automatically discovers and identifies the HP
Proliant servers that are part of the NetAct cluster. Other hardware, such as the EMC
VNX storage system or the DCN switches, can be manually integrated with HP SIM.
HP SIM collects fault management (FM) data from the hardware in the managed
system and forwards these to NetAct self-monitoring agents for further processing.
All hardware faults are visible in HP SIM. Critical and major hardware faults that
require attention are interpreted by the HP SIM service, which categorizes the alarms
into three groups: server hardware faults, DCN hardware faults, and storage
hardware faults. In addition to displaying the alarms in the HP SIM GUI, the HP SIM
service sends notifications on the critical and major alarms to NetAct Self-Monitoring
Agents, which in turn, forward them to NetAct Monitor.

MSC Server Pool Monitor


The MSC Server Pool Monitor application can monitor Mobile services Switching
Center Server Pool load distribution. It allows you to view the number of subscribers
in MSC Server (MSS) and Visitor Location Register (VLR) for the last 24 hours and
run the selected MML commands to see MSS related information. It provides real-
time information and polls the number of subscribers every five minutes for each
MSS. The alarm 25000 will be raised if there is an uneven load exceeding the
configured value among MSC Servers in one pool.

Trace Viewer
Tracing is a concept name for an optional NetAct functionality, which is performed by
the TraceViewer application, and allows the tracing of mobile equipment and
subscribers in mobile networks. TraceViewer enables global tracing, which means
that a user can trace an International Mobile Equipment Identity (IMEI) number or
International Mobile Subscriber Identity (IMSI) number throughout the network.
Additionally, the TraceViewer application provides a mechanism for administering,
collecting and viewing information related to a specific subscriber or mobile
equipment.

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43
Introduction to NetAct

TraceViewer can activate traces in several network elements, including Nokia RNC,
FlexiNS. In addition, TraceViewer receives events from Nokia BSC and MGW
network elements.
Trace data is collected from the network elements and is sent to TraceViewer, where
it can be viewed in the form of reports.
TraceViewer can be also used to support network planning and optimization. After
changing the network parameters, users can easily verify that all sites are working as
planned, by using TraceViewer’s graphical and textual presentations. This tool is also
used for real-time troubleshooting to follow the functionality of the network and
possible problems with a call.
Operators can use tracing to troubleshoot problems with mobile equipment or
subscriber’s connections and to follow up customer complaints. Tracing can be also
used to monitor the network and to check the results of the network optimization.

OS9051-C-1800
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44
Introduction to NetAct

NetAct Applications Categories


Monitoring: Trace Viewer

• Tracing of subscribers and calls


• Troubleshooting and
optimization based on detailed
call analysis
• Offers efficient means to trace
mobile equipment or subscribers
in GSM, GPRS/PaCo, 3G/I-HSPA,
LTE and IMS networks
• Offers NE tracing for LTE and 3G
networks and cell tracing for LTE
and GSM networks

Fig. 21

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OS9051-C-1800 . . . . . . . . . . . . . . . . . . . . . . . . . .
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Introduction to NetAct

NetAct Applications Categories


Monitoring

Troubleshooting with Monitor Tools


NetAct Monitor
Views 1. Locate problematic network
element(s) from the Monitor
Views in NetAct Monitor
2. Obtain an overview about the
alarm situation with NetAct
Monitor Alarm List
Alarm List 3. Launch appropriate element
manager or remote session
4. If a site visit is needed, the same
element manager can be used
locally at the site
Element
Manager

Fig. 22

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. . ©2018
. Nokia.
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.
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Introduction to NetAct

3.5 Reporting Category


Performance Manager
Performance Manager is a centralized, multi-vendor, multi-technology data reporting
solution, providing easy and accurate information on network wide performance,
usage and quality statistics.
The easy-to-use GUI allows advanced reporting, threshold supervision, profiling and
trending on long term raw and aggregated data. By using Performance Manager
Tools the NetAct users are able to:
• Create and edit reports, for private or public usage.
• Create and edit KPIs, for private or public usage.
• Browse for existing KPIs and reports.
• Customize dashboards with tables and multiple chart types.
• Schedule reports and distribute them via email in CSV or XLS format.
• Customize the web portal look and feel and setup your preferences.
Performance Manager is multi-vendor-capable and collects data from the entire
network that consists of network elements from Nokia and from other vendors.
Performance Manager includes also several ready-made report packages.

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47
Introduction to NetAct

NetAct Applications Categories


Reporting

Centralized Management of NEs Measurements Performance Manager is a centralized, multi-


in Administration of Measurements vendor, multi-technology data reporting and
PM Monitoring solution.
Network Element features and capacity usage
reporting with Software Asset Monitoring

Fig. 23

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Introduction to NetAct

Administration of Measurements
Administration of Measurements (AoM) application enables the PM Administrator
user to manage (enable/disable) measurements on network elements to allow data
collection from network elements to NetAct.
This application can be used to view, create, modify and delete measurement plans
and templates. Measurement plans can be used to start and stop the measurements
on the network elements. AoM also helps to upload measurement plans from the
network elements to NetAct.
This tool contains four tabs:
• Network Overview: It enables you to view the activation status of measurements
in the network.
• Plans: It enables you to create, modify, delete, activate and deactivate plans.
• Templates: It enables you to create, modify and delete a template. It also allows
you to create a plan based on an existing template.
• Upload Overview: It enables you to view a summary of all the upload operations
carried out during a specific time period for specific NE Types.

Thresholder and Profiler


Thresholder and Profiler are NetAct applications that are integrated with NetAct
Performance Manager: they allow setting and managing thresholds or profiles,
respectively, for the counters or KPIs calculated in Performance Manager.
Profiler capitalizes on the observation that the measured values of a KPI often follow
a pattern. Profiler tracks this pattern and provides a reliable approximation of the
typical value of the KPI based on a week's data.
Nevertheless, you can define a threshold and a profile for the same KPI
independently from each other: if you enable thresholding and profiling but the
threshold is not a profiled threshold, Profiler still maintains the profile for the KPI. This
way you can monitor the KPI actively (with the threshold and by receiving violation
notifications) and at the same time you can also gather longer-term information on
the KPI (with the profile).

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49
Introduction to NetAct

NetAct Applications Categories


Reporting
Optional functionality

• One tool for umbrella and regional cluster


level
• Web based, avoids need of client-side SW
installations
• All reporting tools in one
• Reporting Suites 
• Report Creator
• KPI builder
• Thresholder and profiler 
• NetAct Self Monitor reporting
• Time Overlay reporting: Compare report
Real Time Performance Management Support for:
values based on time within same report • NT HLRFE • PCS-5000
• Grouping and filtering in reports based on • One-NDS • Flexi NG
• One-AAA • For LTE in Traffica
CM parameters 
• CMS-8200 FE (HSS FE)
• Option to enlarge data storing time  • CMS-8200 SLF
• CMS-8200 DRA
• Real-time PM with Dashboards 
• CFX-5000 (CSCF)

Fig. 24

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Introduction to NetAct

Software Asset Monitoring


Software Asset Monitoring application collects and processes the configuration and
measurement data based on customer specific settings. It generates a report on the
feature usage and forwards the formatted monitoring data to the customer and
NOKIA Customer Team via an encrypted e-mail. The encrypted e-mail can be read
and validated by Customer and NOKIA Customer Team only. The report on the
feature usage is used to generate an invoice. One software monitoring report
comprises information related to one NetAct cluster.

Note:
For LTE and Flexi Direct, software monitoring is the only way of usage control as
License Keys are not implemented for these technologies.

Software Asset Monitoring enables speed and efficiency with fast software
activations through bypassing the pre-activation procurement process, and applying
alternative pricing models where invoicing is based on network configuration or on
used functionality. This results in OPEX savings and in an increased flexibility.

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Introduction to NetAct

NetAct Applications Categories


Reporting

Fig. 25

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Introduction to NetAct

3.6 User Assistance Category


3.6.1 Operating Documentation
NetAct operating documentation is available online in browsable format on the NetAct
user workstations. The standard NetAct operating documentation set contains both
HTML documentation, and selected documents in PDF format. The Applications
Online Help is conveniently available via NetAct Operating Documentation, in case
the context sensitive Online Help is not available via the application.

3.6.2 Object Information Browser


Object Information Browser (OIB) is an application used for browsing of alarm,
measurement, counter, and both radio and core network parameter descriptions, as
well as object class information and changes between network element releases.
OIB user interface provides following functions for utilizing the adaptation reference
information:
• Search
• View
• Browse
• Compare
• Export to spreadsheet or XML
• Print
• View release changes
• Select GUI columns for browsing and export

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Introduction to NetAct

NetAct Applications Categories


User Assistance

User Assistance provides the user with all the support information
required to operate NetAct and the information about counters, traffic
measurements configuration parameters, managed objects and alarms
information via the Object Information Browser.

Fig. 26

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Introduction to NetAct

3.7 Security Category


3.7.1 User Management
User management is a web based management system for monitoring, managing
and administering users and groups. The user management application manages
user profile information, groups and password policies and ensures the security of a
user.
User management is integrated with Permission Management (PEM) of the different
NetAct tools for the corresponding authorizations to be assigned to users. The
authentication of a user is based on user profile information stored in the system
specific authentication repository.
The following operations are managed by user management:
• Creating, deleting and updating user and login profile
• Creating, deleting and updating a group
• Importing and Exporting users and permissions
• Resetting user passwords
• Configuring password policy

3.7.2 Certification Authority


Certification Authority is the tool used to download the security server CA certificates
used by the tier1 to communicate con NetAct applications (launch NetAct desktop).

3.7.3 Network Element Access Control


Web application used to administer Network Element credentials for the users that
NetAct uses to access Network Elements.

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Introduction to NetAct

NetAct Applications Categories


Security

The security management defines the actions, tools


and functionalities designed to protect the system
and the network against security threads.

Fig. 27

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Introduction to NetAct

4 NetAct User Assistance

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Introduction to NetAct

4.1 Operating Documentation


NetAct operating documentation contains the user assistance needed for the daily
network management operations. The documentation is available on NetAct user
workstations in a browsable format.
The NetAct application Online Helps are available in the same NetAct Operating
Documentation set, and they can be launched via context-sensitive launch from the
NetAct applications.

4.1.1 Browsing the content


1. From Contents frame expand the category by clicking the plus icon or double-
clicking the category name.
2. Click the document name.
The content appears in main frame.
Additional information:
On the top of Contents frame click Collapse all button to collapse all opened topics.
On the top of Contents frame click Link with Contents button to link viewed content in
main frame with related topic in Contents frame.
On the top of Contents frame click Maximize button to maximize the Contents frame.
Click Restore button to restore the view.
On the top of main frame click Maximize button to maximize the main frame. Click
Restore button to restore the view.

4.1.2 Searching in the publication


1. Above the Contents frame fill in the Search field with the searched expression.
2. Click Search scope if you want to choose which categories and documents need
to be searched through.
3. Click GO button to run the searching.
4. The results are displayed in Search results frame.
5. Click on chapter name.
The content appears in main frame.
You can return to browsing the content by clicking Contents button at the bottom of
Search results frame.

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Introduction to NetAct

NetAct User Assistance


Overview

Online Help
Access from NetAct Start Page or from each
NetAct Tool to Operating Documentation

• Technical overviews of NetAct • Managed Objects Topology NOLS: The NOKIA Online Service (NOLS)
provides easy and secure access to solution and
and NetAct functionalities. Descriptions. product documentation, downloadable software,
• Release change documentation. • Alarm descriptions.
project management tools, online entry and
tracking of Help Desk cases, online ordering and
collaboration tools
• Operating concepts and • Performance management
instructions for FM, CM, PM objects, counters and
and system administration. measurement descriptions.
• Network Elements integration
• Parameters for Configuration
instructions.
Management.
• System Technical Reference.
• Network element change
• Troubleshooting Principles. information for PM and CM
• Interfaces Specifications. content Object information.

Fig. 28

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OS9051-C-1800
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Introduction to NetAct

NetAct User Assistance


Operating Documentation

Search Function

Contents Tab

Search Results Tab

Fig. 29

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Introduction to NetAct

4.1.3 Searching currently browsed content


When browsing the content (publication category) you can quickly run the search.
1. On the top of Contents frame click the Search selected topic and all subtopics
button.
2. The Search selected topic and all subtopics dialog appears
3. Type the searched expression.
4. Click OK button to run the searching.
5. The results are displayed in Search results frame.
6. Click on document or chapter name.
The content appears in main frame.
You can return to browsing the content by clicking Contents button at the bottom of
Search results frame.

4.1.4 Navigating
On the top of main frame click the Go Back button to return to previously viewed
page.
On the top of main frame click the Go Forward button to go forward in the history of
viewed pages.
On the top of main frame click the Home button to go to the top of the publication.

4.1.5 Adding viewed page to favorites


This instruction is available only for Internet Explorer browser.
1. On the top of main frame click the Bookmark Document button.
2. The Add a Favorite dialog appears.
3. Type the name of the bookmark and select its location in favorites folder of your
browser.
4. Click Add button.

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61
Introduction to NetAct

User Assistance
Operating Documentation: Options

Fig. 30

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Introduction to NetAct

4.2 Online Documentation


Online Documentation: Infocenter and Operating Documentation Library
NetAct operating documentation is available in Infocenter as browsable HTML-library.
The browser window is divided to two parts: on the left side is the table of contents
which can be used for fast access to any operating document, or part of a document.
On the right side the document itself is visible.
The topics can be opened and searched using
• the table of contents
• search function
The NetAct operating documentation set contains the documents needed for getting
familiar with NetAct and the daily operations. The topics covered include:
• Overviews to NetAct functionality
• Release change documentation
• Operating concepts to network management and NetAct system administration
• Network element integration instructions
• System technical references
• Troubleshooting principles
• Open interface specification

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Introduction to NetAct

NetAct User Assistance


Online Help

Online Help

Fig. 31

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Introduction to NetAct

4.3 Interactive Graphics


NetAct Online documentation provides an interactive visual presentation of the
NetAct overviews and workflows as a complement to the standard html documents.
New videos are available for basic concepts of the NetAct system like overview and
general operations procedures.
Text elements within the graphics are reusable, ensuring that the information in the
graphics is up-to-date across the documentation set.
Interactive graphics is introduced specifically within complicated systems and
operating workflow, to enhance and to upgrade the presentation of the complex
systems and operations.
Interactive graphics represent NetAct documentation evolution from static graphics
and playable-only rich media to advanced interactive presentation design.
Benefits
Interactive graphics enhance the presentation of complex system diagrams, data
flows and work flows.
User can navigate the diagrams dynamically and drill down to specific topics to find
the details.
Fluent navigation across the graphics and to the textual information from the graphics
speeds up finding of information and enhances the users focus on the ongoing
operations.

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User Assistance
Operating Documentation: Rich Media

Video

Fig. 32

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Introduction to NetAct

4.4 Object Information Browser


Object Information Browser is a customer documentation browser designed
specifically for browsing of Adaptation metadata information on object classes, and
performance management, configuration management data, and fault management
metadata.
The content in Object Information Browser covers the descriptions of PM
measurements and counters, CM parameters, alarm descriptions, and object classes
for the Adaptations deployed in NetAct.
Information on alarming, measured and configurable (CM) objects is available via
managed object class metadata in Adaptation Information Browser.
Adaptation Information Browser is a Web UI application which is accessed from the
NetAct Start Page. The basic functionality in Adaptation Information Browser
includes:
Searching by data type (PM, CM, FM, Object Class) and by release, based on the
free text.
Viewing the description of an individual counter, measurement, parameter, alarm
manual, or object class based on search results, for example, viewing the description
of an individual measurement.
Browsing counters, measurements, parameters, alarm manuals and object classes
by release or by user-defined criteria and drilling down to details.
Comparing selected adaptation descriptions, for example, comparing the descriptions
of two measurements, counters, or parameters.
Exporting to Excel and XML, based on search results.
Printing of search results.

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NetAct User Assistance


Object Information Browser

OIB Functionalities
Search

• Objects Topology View

• Measurements Browse

• Counters Compare
Export Data
• Parameters
Print
• Alarms
View release changes

Fig. 33

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Copyright ©2018 Nokia. All rights reserved.
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Introduction to NetAct

4.4.1 Search functionalities


Browsing measurements
To search for and browse measurements information:

1. In the main window, click Measurements.


2. Click the drop-down list of Adaptation to choose a specific adaptation.
The corresponding data are displayed in the result panel.
If you do not want to designate a specific adaptation, you can choose all, and use
Look for below directly.
3. Click the drop-down list of Release to choose a version. The corresponding data
are displayed in the result pane below. Again, if you do not want to designate a
specific version, you can choose all.
Note:
If you do not choose a specific adaptation in Adaptation, you can not choose a
specific version in Release.
4. Enter the keywords in the search box of Look for, and click Search.

TIP
Keywords can be any part of the attributes of the data. To narrow down the search scope,
enter two or more keywords separated by white-spaces.

The search rules are listed below:


The search supports fuzzy match.
If there is no precisely matched result according to the keyword, items with
similar keywords are displayed. If there is even no similar result, no record is
displayed.
The order of the search results is determined by the priority of the attributes.
For example, you enter two keywords for attributes, one for ID and the other for
Description. As the priority of ID is higher than that of Description, the searched
items for ID are listed above the items for Description.
5. To show more detailed information about the measurements, follow the steps
below:
Click Column settings at right-top of the result panel to choose the information
needed in the drop-down list, and then click Apply
You can also choose Default to reset the settings as default value.

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Introduction to NetAct

Click the attribute with hyperlink in ID, and then the details are displayed in a
pop-up dialogue box.
Click the attribute with hyperlink in Managed objects, and the detailed information
of the selected item is displayed in the same window.
Click the arrow icon next to the attribute name to view the whole description of
the attribute.
6. To define how many items to show per page, click the drop-down list of items per
page at the right-bottom of the result panel.
7. To export the measurements of the page, follow the steps below:
a. Navigate to the page you want to use for exporting.
b. Click Export to export the measurements of the current page in a specific
format.
c. Choose the format you want in the pop-up box, and then click Export in it. By
default, the exporting is in xml format.
d. Save or open the exported data file.

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NetAct User Assistance


Object Information Browser: Search

Fig. 34

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OS9051-C-1800
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Copyright ©2018 Nokia. All rights reserved.
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Introduction to NetAct

NetAct User Assistance


Object Information Browser: Managed Object Browsing

Select Adaptation and


then Select Release

Fig. 35

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Copyright ©2018 Nokia. All rights reserved.
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Introduction to NetAct

4.5 Nokia Online Service


The NOKIA Online Service (NOLS) provides easy and secure access to solution and
product documentation, downloadable software, project management tools, online
entry and tracking of Help Desk cases, online ordering, e-learning and collaboration
tools.
NOLS operates as an e-business service for operators, partners, subcontractors and
other associates. In NOLS, you can find product information varying from general
marketing type of content to detailed technical descriptions. Via NOLS, you can also
place orders for certain network products, manage a project in a collaborative
environment, get familiar with the learning offering and share confidential information
within your team.

What Services are available in NOLS?


For an introduction on the service offering, please check the NOLS Service
Information. It should be noted that you may not have access to all the services, as
your access rights have been tailored for your company. Please note also that some
services have their own Help files with more detailed information.

Security in NOLS
NOLS functionalities use 128 bit encrypted HTTPS SSL connection to ensure secure
communication between NOLS servers and client browsers. File integrity is checked
with a 32 bit checksum in the zipped files in order to ensure that no files are
corrupted.
The password protection is used to prevent unauthorized access to NOLS. The
usernames and passwords are created according to a standardized process at NOLS
Support Desk (NOLS Support). The approval of Nokia Contact Person/ the NOLS
Main User is needed for granting any person a username and password to the
company’s NOLS account. Only the nominated Team Service Facilitators may grant
access to the Team Service categories and documentation. In addition, every NOLS
user is responsible for not giving his/her personal username and password to any
third person. When login into NOLS for the first time, all users accept the disclaimer
of NOLS terms and conditions, and are expected to follow those.

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NetAct User Assistance


NOLS: Nokia Online Services

Fig. 36

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. . ©2018
. Nokia.
. . All.rights. reserved.
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Introduction to NetAct

Log In details
To prevent unauthorized access to NOLS, users are required to have individual
usernames and passwords. Communication between the client browser and NOLS is
encrypted to prevent disclosure of privileged information. Usernames and passwords
are created according to a standardized process at the NOLS Support Desk by the
NOLS Administrator. Approval of a Nokia Contact Person is needed for granting any
person a username and password to the NOLS account of a company.
Every user has an individual NOLS User ID, which consists of a username and a
password. The system automatically sends the NOLS username and password in
two separate e-mails. Passwords are also case-sensitive, which further improves the
IT Security. When the user logs into NOLS for the first time, the system forces the
user to change the password. The password is forced to be a minimum of 8
alphanumeric characters.
Each password must have a minimum of 8 characters and follow 3 of the following 4
criteria:
Includes capital letters (A - Z)
Includes small letters (a - z)
Includes arabic numerals (0 - 9)
Uses the following allowed special characters: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ]
_{}~
Password must be changed at least every 180 days and chosen password must not
be the same as any of your 5 previous passwords.

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NetAct User Assistance


NOLS: Nokia Online Services

Fig. 37

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Introduction to NetAct

5 Exercises

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Introduction to NetAct

Exercise 1
Title: NetAct Main Functionalities
Objectives: Explain in general the services offered by NetAct and other
products of the OSS Portfolio.
Describe the general usage of NetAct.
Pre-requisite: none

Query

1. What is the main functionality of NetAct 18?


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2. What is the relationship between NetAct 18 (regional level) and the NetAct
Advanced Configurator and Nokia Performance Manager Systems?
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3. What is the difference between the Standard delivery of NetAct and the Cloud
Delivery? What are the differences between the two types of Cloud delivery?
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Introduction to NetAct

Exercise 2
Title: Accessing NetAct Applications
Objectives: Explain the purpose of NetAct Categories Groups
Pre-requisite: none

Query
1. Open a user session to NetAct 18 system as “omc” user. Change the
visualization mode of NetAct Start Page from Application Groupings to All
application list. What is the difference between the two visualization modes?
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2. List the NetAct Start Page Categories. Explain the purpose of each category.
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3. Explain the main functionalities of the following applications. Please indicate to


which category they belong to:
a) NetAct Monitor
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b) Performance Manager
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c) CM Operations Manager
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d) Online Documentation
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e) Trace Viewer
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Introduction to NetAct

Exercise 3
Title: User Assistance and Applications Help
Objectives: List the different documentation references in NetAct
Use the Online documentation for searching main NetAct
topics.
Use the Online Help for searching for specific NetAct Operative
procedures.

Pre-requisite: None
Task
Login to NetAct 18 system with the credentials provided by the trainer.

Query
1. List the applications available in NetAct 18 to provide documentation and
information about NetAct and the supported Network Elements.
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2. Go to User Assistance Category and Open the Operating Documentation. List


the some of the Main Contents items. Search for the NetAct Monitor Application
and save the corresponding page for the “Overview” of this application. List the
steps to do this task.
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3. Open the NetAct Monitor Application. Go to the help Menu Help Contents and
find the corresponding help for Using data Views
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Introduction to NetAct

Exercise 4
Title: Rich Media in Operating Documentation
Objectives: Use Rich Media to learn about basic concepts and tasks
execution in NetAct.

Pre-requisite: None
Task
Login to NetAct 18 system with the credentials provided by the trainer.

Query
1. Find the Rich Media document that describes the basics for NetAct
Administration.
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2. In your opinion, what can be the advantages of the Rich Media format compared
with the standard html Online Help?
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Introduction to NetAct

Exercise 5
Title: Object Information Browser
Objectives: Use the Object Information Browser Application to browse,
visualize and export detailed data of the supported network
elements in NetAct 18.

Pre-requisite: None
Task
Login to NetAct 18 system with the credentials provided by the trainer.

Query
1. Open the Object Information Browser Application. List the types of information
about network elements that you can find using this and explain how you can find
information for certain type and version of network element.
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2. Browse the Measurements for the RNC network element and export the results.
What are the options for exporting the Measurements List? How can you find the
counters that belong of those Measurements using OIB?
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3. Using OIB, find out how many alarms can be received in NetAct Monitor for the
LTE Base Stations.
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