Professional Practices

Lecture 16
 Agenda

Interview

Types of Interview

Interview Preparation
 Interview

• Two-way communication process

• Convey your abilities and skills

• Collect more information about the

employer

• Remember-- this is a two-way process.

You are interviewing the company too!
 Types of Interview

• Face to Face Interview

• The Telephone Interview
• The Panel Interview
• The Group Interview
• The Lunch/diner Interview
 Face to Face Interview

• Most interviews are face-to-face.

• The most traditional is a one-on-one
conversation.
• This can be a meeting between you and one
member of staff or even two members.
 The Telephone Interview

• Many organizations conduct interviews by

telephone to narrow a field of candidates.
• Often companies request an initial telephone
interview before inviting candidate in for a
face to face meeting in order to get a better
understanding of candidate.
 The Panel Interview

• These interviews involve a number of people

sitting as a panel with one as chairperson.
• This type of interview is popular within the
public sector.
• This type of interview is used to access the
qualities in candidate like group management
and presentation.
• Candidates are accessed from different
perspective.
 The Group Interview
• A group interview is usually designed to uncover
the leadership potential of prospective managers
and employees who will be dealing with customers.
• The front-runner candidates are gathered together
in an informal, discussion type interview. A subject
is introduced and the interviewer will start off the
discussion.
• The goal of the group interview is to see how
interviewees interact with each other and how they
use their knowledge and reasoning to influence
others.
 The Lunch/Dinner Interview

• This type of interview gives the employer a

chance to assess candidate’s communication
and interpersonal skills as well as their table
manners.
• Even though it’s a informal type of interview
compare to others but every move of candidate
is accessed and criticized.
 Interview Preparation

• Research the Company's

Profile and Background

• Think of Questions to
Ask your Interviewer
 Interview Preparation

• Practice with a Friend

• Anticipate Questions from the

Interviewer
Interview Preparation

• Keep Things Simple and Short

• Be Personable
• Be Honest
Interview Preparation

• Follow up with the

Interviewer at the
Appropriate Time
 Interview Preparation

THE DAY OF INTERVIEW:

• Dress-for-Work
• Show up in the Best Possible Shape
• Show Politeness to Everyone during
the Interview.
 After Interview

• Shake hands with the Interviewer and

exchange pleasantries.

• Send a thank-you letter to your interviewer

and/or liaison.
Professional Practices
Lecture 17
Agenda

Soft Skills
 What are Soft Skills?
• Team Spirit • Negotiation Skills
• Business Etiquette • Positive Attitude
• Interpersonal Skills • Self-Motivation
• Sociability • Time Management
 Soft Skills
Soft Skills are the GLUE between all of your technical skills…
 Team Spirit

How do you work with others?

• Do you value the opinions and skills of other people?
• Are you too focused on yourself and your role, without thinking about
the bigger picture?
• Are you self-centered ? Spoiled?
 Sociability

Do you interact with others?

• How do you carry on a conversation?
• Do you answer a question with clear, correct language?
• Smile, eye contact, handshake, posture….
• Personality?
 Business Etiquette

• Professional Dress
• Grooming
• Interviewing Skills – you have to develop them
 Interpersonal Skills

• Body language
• Posture
• Listening skills
• Context of conversation/focus
 Negotiation Skills

Communication to make a point in a professional way

• Do you clearly state things professionally in a calm manner?
• Do you fly off the handle when people do not agree with you?
• How do you get along with your supervisor? Others?
 Positive Attitude

Complaint or Solution?
• Do you focus on negative things?
• Do you complain without providing an idea for a solution?
• Is your glass half-empty?
• Do you focus on the performance or mistakes of others?
 Self-Motivation

What is moving you?

• Do you get up on your own for work/school or is someone else still
doing that for you?
• Do you wait to be told to do something or seek out work?
• What is motivating you? Family? Money? Recognition?
 Time Management

All the time in a day

• Are you scrambling to get from one thing to the next?
• Do you forget appointments? Assignments? Are you LATE?
 Time Management Tools

• Buy a calendar diary

• Use calendar functions on your computer or cell phone….
• Find a tool and stick to it!
 Now it’s time to GET REAL

Self-Evaluation
• What is motivating ME?
• Opinions of friends and family---ask for honesty!
• How well do I manage my time?
• How do I take feedback?
• How well do I listen? Focus?
 Career Services

Meet with your Career Services Team!

• Practical evaluation and constructive feedback
• Great suggestions and ideas!
 Start NOW

• Be honest with yourself.

• Know that you are NOT alone!
• Confirm your strengths.
• Identify your weaknesses.
• KEEP MOVING FORWARD for that POSITIVE FUTURE!