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Ma'am Rabia Nawaz: Performance Compensation Management
Ma'am Rabia Nawaz: Performance Compensation Management
ADMINISTRATIVE SCIENCES
Chapter no 5
INCENTIVE PAY
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SUMMARY
Person-focused pay programs represent important innovations in the compensation field. Person
focused pay systems imply that employees must move away from viewing pay as an entitlement.
Instead, these systems treat compensation as a reward earned for acquiring and implementing
job-relevant knowledge and skills. Advocates of person-focused pay programs offer two key
reasons that firms seeking competitive advantage should adopt this form of compensation:
Technological innovation and increased global competition.
Competencies
Knowledge
Skills
Two main types
Pay for knowledge: managerial, service, or professional workers for successfully learning
specific curricula
Skill based pay: used mostly for employees who do physical work, increases these
workers’ pay as they master new skills
For Example: clerical employees of a retail store trained to perform record-keeping tasks
Employee attendance records
Schedule salesperson’s work shifts
Master the use of office supplies for reordering
Person focused pay systems reward employees for acquiring horizontal skills, vertical skills, and
greater depth of knowledge or skills. Horizontal skills represent similar skills. Clerical
employees of a retail store trained to perform record-keeping tasks can be given as an example of
horizontal skills.
Advantages
Disadvantages
This type of programs can increase hourly labor costs, training costs, and overhead costs.
Moreover, they may not mesh well with existing incentive pay programs.
In addition, companies have the concern that they may be training employees who will choose to
leave for higher paying jobs at competitor companies.
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