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  • Descriptive Statistics

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    Sharanya
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    This document contains descriptive statistics about customer churn rates for different service categories. It shows the sample size, minimum and maximum values, mean, and standard deviation for whether customers with basic, e-service, plus service, or total service churned in the last month. Approximately 31% of basic customers, 27% of e-service customers, 16% of plus service customers, and 37% of total service customers churned in the last month.

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    This document contains descriptive statistics about customer churn rates for different service categories. It shows the sample size, minimum and maximum values, mean, and standard deviation for whether customers with basic, e-service, plus service, or total service churned in the last month. Approximately 31% of basic customers, 27% of e-service customers, 16% of plus service customers, and 37% of total service customers churned in the last month.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views1 page

    Descriptive Statistics

    Uploaded by

    Sharanya
    This document contains descriptive statistics about customer churn rates for different service categories. It shows the sample size, minimum and maximum values, mean, and standard deviation for whether customers with basic, e-service, plus service, or total service churned in the last month. Approximately 31% of basic customers, 27% of e-service customers, 16% of plus service customers, and 37% of total service customers churned in the last month.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Descriptive Statistics

    Customer category N Minimum Maximum Mean Std.


    Deviation

    Churn within last


    266 0 1 .31 .464
    month
    Basic service
    Customer category 266 1 1 1.00 .000

    Valid N (listwise) 266


    Churn within last
    217 0 1 .27 .446
    month
    E-service
    Customer category 217 2 2 2.00 .000
    Valid N (listwise) 217
    Churn within last
    281 0 1 .16 .364
    month
    Plus service
    Customer category 281 3 3 3.00 .000
    Valid N (listwise) 281
    Churn within last
    236 0 1 .37 .485
    month
    Total service
    Customer category 236 4 4 4.00 .000

    Valid N (listwise) 236

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